Trusted Agent profile · Kent, Greater London, Hampshire and more
Verified
★★★★★
5,916 reviews across 39 offices and 4 platforms
Mann has 39 offices, in Canterbury, Dartford, Portsmouth (two offices), Bromley, London (five offices), Ashford (two offices), Beckenham, Southampton (five offices), Sutton, Ramsgate, Swanley, Redhill, Gravesend, Croydon, Chatham, Gosport, Purley, Chessington, Rochester (two offices), Gillingham (two offices), Maidstone (two offices), Sheerness, Waterlooville, Yeovil, Sidcup and Sittingbourne (Kent, Greater London, Hampshire, Surrey and Somerset). Together they have 5,916 reviews on four platforms, rated 4.5 out of 5 overall.
5,683
Reviews on Google
All 39 offices
1
Reviews on Facebook
All 39 offices
1
Reviews on The Trusted Agent
All 39 offices
231
Reviews on Trustpilot
All 39 offices
Mann's 39 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery impressed by the service from Mann in Croydon, I was updated at every stage of the process. They have found me great tenants and I look forward to building on the business relationship. Massive thanks to Ryan, Jess, Martina and Zubair.
Hi Stuart Thank you very much for this review and 5* rating! I am delighted to hear that the team have provided such good service and have been able to find you great Tenants! Kind regards, Jake
5/5
GoogleRyan and his team were fantastic when helping us through the process. Highly recommend.
Thank you Victoria for your glowing 5* review and recommendation. I will of course make sure your kind words are forwarded to our Mann team. Best wishes, Scott
5/5
GoogleI have moved to Croydon recently. Thanks for Mann for helping me to find a proper house which suits my budget and requirement. Few things I want to highlight here is . - Reasonable admin fees - Responding to our queries quickly - Immediately actioning the issues reported - Good way of handling the clients Highly recommended. ››
Thank you for your wonderful review and recognising our teams commitment and hard work with your 5* review and kind recommendation. Best wishes, Scott
5/5
GoogleExtremely helpful throughout all stages of the buying process. Big thanks to Lino, Scott and the rest of the team. Would recommend.
Thank you Justas for your wonderful 5* review of our Mann team in Croydon. Best wishes, Scott.
5/5
GoogleI must say I am very pleased with the exceptional service provided at Mann estate agents in south Croydon. Specifically Ryan and his team. I felt very welcome. Before I entered the office, had no clue to what I should be looking into. With the help of Zubair and Jessica I am much more confident with what’s to come and look forward to working with them and trust with their expertise, I will find the perfect property for my family and I. I would like to commend the office manager and Ryan for leading such an exceptional team
Hi Elohim, Thank you for such a fantastic review for the service you received from Ryan and his team. I will make sure i pass on your kind words to the entire team. Best of luck settling into your new home. Kind Regards, Sarah
5/5
GoogleRecently went through Mann to find a new home, outstanding service from the sales and lettings team! Jess and Ryan were especially good, both went the extra mile for me. Would highly recommend!
Thank you for your kind comments. I am pleased to read that the teams were able to deliver a great customer experience to you. Please accept my best wishes. Regards, Sarah
5/5
GoogleGreat service, communication and speed. Ryan and Jessica were great! Thanks!
Thank you so much Rojan for your amazing 5* review regarding the service provided by our Mann branch. Best wishes, Lucy.
5/5
GoogleIt was a pleasure working with Lino Rosato and Omer Yilmaz on purchasing my house. They were extremely tentative during such a big change and their response times were impeccable. It goes without saying that Jenene Haynes is one of the most responsive people I have come across. She was involved in communication with me, my solicitors, sellers solicitors, the sellers, all at the same time. Extremely impressed with her coordination and updates. Thank you team! Keep it up.
Thank you Frederik for your 5* review! It is great to read that you had such a wonderful experience and I will of course pass your kind words onward. Best wishes, Scott
5/5
GoogleThanks for all your help. Great service really listened to what I wanted. Best service from an agent I have had. Highly recommend.
Thank you Craig for your glowing 5* review of our Mann team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
5/5
GoogleExcellent service from Ryan and Ivo. Highly recommend!
Thank you Connor for the fabulous 5* review and recommendation. Best wishes, Lucy
5/5
GoogleRating only, no written review.
Thank you Rowan for your 5* review! Best wishes, Scott
5/5
GoogleRating only, no written review.
Thank you Brian for your 5* rating. Best wishes, Mark
1/5
GoogleDifficult to deal with and unprofessional
Hi Nicki, I'm sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to go through any of the issues you have raised in more detail please email me at review@countrywide.co.uk. Kind Regards.
2/5
GoogleWent for a viewing and despite matching all the criteria and earning 35 grand a year.potential clients are paraded in front of clearly snobby landlord and had the cheek to say we have made his shortlist ha ha keep the house sir
Hi Aaron, I am sorry this has been your experience. If you would like to discus this matter further, please feel free to contact us directly at review@countrywide.co.uk. Kind regards, Scott.
1/5
GoogleWorst estate agent ever. Made us live with rats for six months and did nothing about it. Avoid like the plague. Property was dirty, had defects and then they had the cheek to rent it out in that state. Overall useless and totally incompetent staff.
I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk Kind regards, Tracey.
5/5
GoogleWe purchased and sold through Mann and co Totton, Chris and the team were awesome- if it wasn’t for Chris we would still be living in our old house at xmas. Do yourselves a favour go and see Chris first, Brilliant service. Thanks Chris!
Hi Ashley, congratulations on your new home purchase. Delighted Chris and the team at Mann provided such a great experience for you and hope you are settled into you new home.Best wishes, Tracey.
5/5
GoogleA big Thank You to the Lettings Team for finding me a brilliant Tenant for my Rental Property. I cannot fault the service of Megan, she kept us fully informed throughout the full process. 10/10
Hi Robert, Thank you for this great 5 star reviews. I will share this with the entire team at the branch. Please accept our best wishes. Kind Regards, Sarah
5/5
GoogleJack has been so professional from start to finish. We have had a few issues but he's always helped us!! Thank you
Thank you for your wonderful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott
5/5
GoogleJack made the whole process of buying our first home so easy and kept us informed throughout which was great. He couldn’t have done more for us.
Thanks Alex, I'll pass on your review to Jack. Very much appreciated, Mark
5/5
GoogleFantastic service from start to finish. Jack and Chris kept us updated every step of the way and made the process seamless and stress free. Highly recommend their services.
Thank you Stuart for your kind words. Best wishes, Mark
5/5
GoogleOur first contact with Mann was a phone enquiry to Chris who was professional and knowledgeable. A viewing was arranged with Jack who was very respectful of the property he was showing us. He was professional and honest throughout. Called us exactly when he said he would with clear instructions of what the next steps were. This young chap goes against the grain of what people think estate agents are. He was courteous, interested and engaged in the process. Entering the office in Totton you are greeted with a smile by Gina who was extremely helpful and knowledgeable. Communication between colleagues appears spot on. Highly recommended!!!!
Thank you for your brilliant 5* review regarding our Mann team. We are so pleased you found our staff knowledgeable and professional. Thank you for your recommendation. Best wishes, Lucy.
5/5
GoogleRating only, no written review.
5/5
GoogleDanielle sold my nan's house in Warsash and I could not fault the service from start to finish and I would highly recommend to anyone looking to sell in the area to use Mann's!
5/5
GoogleI have always received a first class service from Nichole in the Locks Heath Centre office. She is always friendly and helpful if I ever have a question. A great office and a good company to deal with.
Thank you Barry for your glowing 5* review of our local Mann team. It is always great to read such positive reviews from our clients. Kind regards, Scott
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Canterbury has the most, with 751 reviews rated 3.7 out of 5, followed by Dartford with 400.
The 39 Mann offices, by town:
Yes. In The Trusted Agent 2026 awards: Mann, Dartford won Gold; Mann, Southampton won Gold; Mann, Southampton won Trusted Agent; Mann, Redhill won Trusted Agent; Mann, London won Trusted Agent; Mann, Ashford won Trusted Agent; Mann, Bromley won Trusted Agent; Mann, Canterbury won Trusted Agent; Mann, Beckenham won Trusted Agent; Mann, London won Trusted Agent; Mann, Swanley won Trusted Agent; Mann, Sutton won Trusted Agent.
