Trusted Agent profile · Kent, Greater London, Hampshire and more
Verified
★★★★★
5,916 reviews across 39 offices and 4 platforms
Mann has 39 offices, in Canterbury, Dartford, Portsmouth (two offices), Bromley, London (five offices), Ashford (two offices), Beckenham, Southampton (five offices), Sutton, Ramsgate, Swanley, Redhill, Gravesend, Croydon, Chatham, Gosport, Purley, Chessington, Rochester (two offices), Gillingham (two offices), Maidstone (two offices), Sheerness, Waterlooville, Yeovil, Sidcup and Sittingbourne (Kent, Greater London, Hampshire, Surrey and Somerset). Together they have 5,916 reviews on four platforms, rated 4.5 out of 5 overall.
5,683
Reviews on Google
All 39 offices
1
Reviews on Facebook
All 39 offices
1
Reviews on The Trusted Agent
All 39 offices
231
Reviews on Trustpilot
All 39 offices
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Mann's 39 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI booked a house viewing at nearly 6:00pm on Wednesday and was delighted to be shown around the property by the very friendly, professional yet personable Tia from Mann Catford. My short 9 day journey from booking viewing to receiving keys has been really smooth. Thank you for openly communicating with me every step of the way. Excellent service from both Tia and Scott.
5/5
GoogleVery professional. I am happy to work with Mann lettings Catford and would refer them to a friend. Thank you
Thank you Stoyan for your 5* review and kind words about out Catford Lettings team. Best wishes, Scott
5/5
GoogleOmg I had a EXCELLENT Serbia by ms Tia Blackman and Mr Erman Salih. I will always recommend people to your company anytime thank you guys.
Thank you for your 5* review and great recommendation! Best wishes, Scott
4/5
GoogleClaire and Clive were both very helpful during the process of purchasing our property. Claire was especially pro active in helping to chase ours and the sellers solicitors, keeping things moving.
Hi Hamish, thanks for your 5* review. It's great to read that Claire and Clive at Mann in Catford were helpful and proactive during your house purchase. Best wishes, Tracey.
5/5
GooglePiara manages my property and she is incomparable. She also has to manage me, so she deserves a huge raise. Andy
Thank you Andy for your 5* review of Piara! Kind regards, Scott
5/5
GoogleExcellent service throughout Cannot thank Piara and Scott enough for their help and understanding. Throughout the whole process they were extremely pro active, kept us in the loop all the time with updates. From start to finish everything moved smoothly and quickly Thank you for all your help Jack and Ann
Thank you Jack for recognising the brilliant service you received from Piara, Scott and the team at Mann Estate Agents in Catford. It was great to read that you felt fully in the loop and that the team were able to make the process as smooth and easy as possible. Best wishes and thank you once again for your 5* review!, Jackson
5/5
Googleexceptional customer service! Scott and Katie went above and beyond to help me with all my letting queries and assisted me with finding the ideal flat. The most trusting and professional Lettings Team I've ever dealt with.
Thank you for taking the time to leave us your feedback. Feedback is very important to us and as such I would like to invite you to contact us directly about your experience via review@countrywide.co.uk. Kind regards, Scott.
5/5
GoogleErman and his team have been brilliant and have helped me move into my property. Erman has been exceptionally brilliant and i wish to work with him again in the future.
Thank you for your glowing 5* review of our local Mann team. It is always great to read such positive reviews from our clients. Kind regards, Scott
5/5
GoogleI came to Mann needing a property to lett the same day and the staff put themselves out to call landlords and get the keys early for me to view. The manager was very helpful and staff were friendly. Probably the best letting experience I have had. I would recommend them.
Thank you Max for your glowing 5* review and recommendation. I will of course make sure your kind words are forwarded to our local Mann team.
5/5
GoogleExcellent service and Katie wells was very helpful would recommend anytime.
Many thanks William for the great 5* review and recommendation. Best wishes, Lucy
5/5
GoogleMann in Catford which is headed up by Claire Down was a delight to deal with. If your looking for an Estate Agent who are transparent, hardworking and honest, then here they are. I will definitely deal with Mann again and Claire comes highly recommended.
Thank you Paul for your wonderful recommendation and 5* review of your experience with Claire and our team at Mann, Catford. Kind regards, Scott
5/5
GoogleThank you for helping me. Manager
Thank you for your wonderful 5* review!
5/5
GoogleWe had issues buying I property, it took a really long time but once Claire Down took over our case, things started to speed up, she was really supportive, she got things done fast, she constantly kept us up to date. She really knows what she's doing and we felt that she went above and beyond!
Thank you Amirun for such a wonderful 5* review of the service provided to you by Mann Countrywide, in particular from Claire. It is great o read that she was able to resolve matters quickly and went above and beyond your expectation. Kind regards, Scott
5/5
GoogleThe successful sale of my property could not have been possible without the relentless support of Mann in Catford, headed and pioneered by Claire Down. Claire and her team are honest, transparent and reliable in their business transaction. I am very much impressed by the branch’s professional approach throughout the sale and if you are looking for reliability and support, I recommend Claire and her team in Mann Catford. Thank you Claire and thanks to all your team members.
Thank you for your 5* review of our team and I am pleased to see that you would recommend our team without hesitation. Kind regards, Emma
5/5
GoogleThank you Erman and Katie, I really liked your service
Thank you Lance for your 5* review and kind comments. All the best, Mike.
5/5
Googlefound me nice house for my family and helped me do all papers. Thank you Erman, Mathew and Katy
Thank you for your brilliant 5* review! It is great to see that you have experienced a wonderful service from our local team. Kind regards, Scott
5/5
GoogleThank you to the office for helping us with property. they help a lot with everything.
Thank you for your brilliant 5* review! It is great to see that you have experienced a wonderful service from our local team. Kind regards, Scott
5/5
GoogleThe process from viewing to move in was easy and quick. The team is great and keen on helping. A very pleasant experience . Special thanks to Tia and Erman .You guys are fantastic .
Thank you Attila for your and glowing 5* review of our local Mann team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
5/5
GoogleFrom our first meeting to view the property with Tia and subsequent dealings with the Manager and finally the ever effective and efficient Katie Wells, its been a 5 star service all the way. My partner and i could not have been in better hands. i would gladly recommend you guys anytime.
Thank you for taking the time to leave us with your fantastic 5* review of Tia and Katie and our dedicated team. Thank you also for the recommendation. Best wishes Emma
5/5
GoogleAny concerns that are raised by the tenants are dealt with professionally and promptly. Any works to be carried out are organised quickly and at competitive rates Nadine Watson deals with any of my property issues and my tenants. Excellent manner and service.....
Thank you Natasha for your fantastic 5* review. Best wishes, Emma
5/5
GoogleWe had four estate agents value our property with the lowest and highest valuation differing by £90,000. This left us quite bewildered as to a realistic asking price. We then decided to have one last valuation in order to get a better sense of the market value. We chose Mann as they had received a number of good reviews on a local residents Facebook group. In all fairness we just wanted the valuation from Mann and didn't have any real intention of engaging them, but we were so impressed with the branch manager Claire's approach, genuine nature, and obvious interest in selling our property for us, it was an easy decision to make. Claire was superb, full of energy and clearly very proactive in finding the right buyers for us. In fact when we went into the office to sign the agency agreement she already had a buyer lined up. She even went to the trouble of collecting him from the station late the following evening bring him for a viewing. Claire negotiated hard for us to get right price and we were under offer in less than a week. She also gave us a good rate on agency fees. In all honesty, I really don't think we could have done any better than engage Mann, and by the way their conveyancing offering pretty good as well. Gary
Thank you Gary for your great 5* review and kind words. Kind regards, Scott
5/5
GoogleI had part of my deposit held since 2015 because my former landlord want all. I tried endlessly to get it but all to no avail and I gave up. To my surprise, Nadine Watson the property manager got in contact and asked if I would go 50/50 with the landlord. Less than a week, my money was in my account. I really appreciate her negotiation skills and support. She was amazing and a very nice individual. Thank you Nadine for your help. You are a star. Augustine
Thank you for your wonderful and detailed 5* review! It is brilliant to read that you had such a great experience. I will of course make sure your kind words are made known to the whole team. Best wishes, Scott
2/5
GoogleRating only, no written review.
Thank you for taking the time to rate your experience. It is disappointing to see your rating is not usually up to the high standard that Countrywide would expect, please email review@countrywide.co.uk if you would like to discuss your experience in further detail. Many Thanks
2/5
GoogleRating only, no written review.
I am sorry to see you only rated us two stars but I would like to thank you for taking the time to leave us this feedback. Please do send us an email if you would like to discuss your dissatisfaction. Our email address is review@countrywide.co.uk.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Canterbury has the most, with 751 reviews rated 3.7 out of 5, followed by Dartford with 400.
The 39 Mann offices, by town:
Yes. In The Trusted Agent 2026 awards: Mann, Dartford won Gold; Mann, Southampton won Gold; Mann, Southampton won Trusted Agent; Mann, Redhill won Trusted Agent; Mann, London won Trusted Agent; Mann, Ashford won Trusted Agent; Mann, Bromley won Trusted Agent; Mann, Canterbury won Trusted Agent; Mann, Beckenham won Trusted Agent; Mann, London won Trusted Agent; Mann, Swanley won Trusted Agent; Mann, Sutton won Trusted Agent.
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