Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleMann Ashford has twice now professionally helped me to find two tenants for two flats. In both cases I felt assured that I was in very capable hands. I would recommend Mann Ashford to any landlord who is seeking tenants.
Very good service there from the team. Many thanks. Mr. Orange 🍊 …
Mr · 31 July 2019 · Mann Ashford (119 Church Road)
Agent replied
Thank you for your wonderful 5* review! It is brilliant to read that you had such a great experience. I will make sure your kind words are made known to the whole team. Best wishes, Scott
★★★★★ 5/5
GoogleDaniel is a very professional, pragmatic, and no pressure lettings manager. It was very easy to deal with him and I would recommend him, and YourMove, to anyone looking to rent in the Rochester area.
Mike · 31 July 2019 · Mann Rochester (165 High Street)
★★★★★ 5/5
GoogleVery pleased to recommend Mann Estate Agents. Found them very efficient in dealing with the marketing and sale of my late father's property. Even though I was not living in the local area at this time I was kept informed throughout the process at every stage via text, email and telephone. I was very pleased with the services provided by both Mann and Countywide Conveyancing Services.
Connie · 31 July 2019 · Mann Gillingham (11 High Street)
Agent replied
Dear Corrie,
Thank you for taking the time to leave this wonderful 5 star review. The branch team strive to deliver the straightforward, personal and passionate service to each and every customers and it is great that you were able to take advantage of this throughout your sale. I will pass on your kind comments.
Kind Regards, Sarah
★★★★★ 1/5
GoogleAvoid at any cost! They keep deposits and at the end of tenancy even if the landlord told them to give it back they will keep it. Over 10 days since they were told to pay it back and still no money even after all evidence. Taking legal actions...
Dora · 30 July 2019 · Mann London (1 Thomas Street)
Agent replied
I am sorry to read that you have experienced some issues. Please contact us via review@countrywide.co.uk with further details, so that we can pass onward your concerns to our dedicated Customer Relations Team. Kind regards, Scott
★★★★★ 5/5
GoogleRating only, no written review.
The · 29 July 2019 · Mann Gravesend
Agent replied
Thank you for your 5* review of Mann in Gravesend. Kind regards, Scott
★★★★★ 1/5
GoogleVery poor customer care
Amy · 29 July 2019 · Mann Gravesend
Agent replied
Hi Amy, I'm sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to go through any of the issues you faced in more detail please email me at review@countrywide.co.uk. Kind Regards.
★★★★★ 5/5
GoogleAll the team at Manns have been brilliant .Everything so far has gone very smoothly and i am sure that is down to the excellent team work of all concerned
Janet · 29 July 2019 · Mann Gravesend
Agent replied
Hi Janet, thank you for leaving this wonderful five star review! I am so pleased the team were able to provide their continued personal proven five star service! I will make sure you lovely comments are passed on to the team. Kind Regards.
★★★★★ 5/5
GoogleI have had a fantastic experience with Mann Countrywide. The representatives were very professional and always available when I had a question. Professionalism and quality of customer service is definitely their strength. Would recommend them to everyone.
Michael · 29 July 2019 · Mann Gravesend
★★★★★ 1/5
GoogleDanger! Danger! Danger!
Was recently asked to leave property after given a section 21.when I called the office one of the staff laughed at me down the phone!!
Please do not use the disgraceful agents. I lost half my deposit cos of excuses. If you have read this the and are still not sure look at other reviews, the more times they use section 21 the more money they make, any estate agent will tell you that’s what they do
Think about it, once your in the property they don’t earn any money so if they use section21 on you you have no choice but to leave and they can start the rip off program again
EASY MONEY!!!
Your company is a disgrace and I will do what ever it takes to convince this community to stay clear of your awful company and awful disgraceful staff
Dal · 29 July 2019 · Mann Gravesend
Agent replied
Hi Dal,
I am sorry to see that you have been dissatisfied with the service you have received.
Whilst I would like to kindly advise you that as Managing Agents we are to act upon the Landlords instructions, however I would like to apologise if, at any time, you have felt that the service has not been in line with your expectations.
Please be assured that all feedback is taken extremely seriously and we thank you for bringing this to our attention.
Many thanks. Regan.
★★★★★ 5/5
GoogleI’m so happy I decided to use MANN to sell my house. The experience from start to finish was fantastic, and very professional as it was my first time selling I wasn’t sure what to expect but the guys in the office made me feel like I was always in the loop. Satveer who I spoke to the majority of the time and done viewings was so helpful, he was always there to help with any questions that ihad. If anyone is thinking of selling I couldn’t recommend these guys enough. Excellent job start to finish they made my dream move happen.
Chloe · 29 July 2019 · Mann Gravesend
Agent replied
Many thanks Chloe for your fantastic 5* review. It gives me great pleasure to read the Mann team in particular Satveer were once again professional, friendly, helpful and provided you with a excellent service. Thank you for your high recommendation.
Best wishes, Lucy.
★★★★★ 5/5
GoogleMatthew was professional and informative about the product and was very pleased with end result reducing my monthly payments
Shelley · 29 July 2019 · Mann Gravesend
Agent replied
Thank you for your kind words and 5* review! Best wishes, Scott
★★★★★ 5/5
GoogleRating only, no written review.
Beryl · 29 July 2019 · Mann Southampton (337 Shirley Road)
★★★★★ 5/5
GoogleDanielle sold my nan's house in Warsash and I could not fault the service from start to finish and I would highly recommend to anyone looking to sell in the area to use Mann's!
James · 29 July 2019 · Mann Southampton (337 Shirley Road)
★★★★★ 5/5
GoogleI have always received a first class service from Nichole in the Locks Heath Centre office. She is always friendly and helpful if I ever have a question. A great office and a good company to deal with.
Barry · 29 July 2019 · Mann Southampton (337 Shirley Road)
Agent replied
Thank you Barry for your glowing 5* review of our local Mann team. It is always great to read such positive reviews from our clients.
Kind regards, Scott
★★★★★ 5/5
GoogleUsed this branch a couple of times and must say very professional and so helpful nothing is too much for them .
ANGELA · 29 July 2019 · Mann Southampton (337 Shirley Road)
Agent replied
Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott
★★★★★ 5/5
GoogleI am really thankful for Mann Letting Agency to get me a perfect flat where i really interested to take in Park Gate. Perfect Location and easy access. They Made my life easy with setting up utility in that flat too. Timely Response from Lee and their team helped me a lot with any queries where i came across. Happy that would recommend to anyone.
Michael · 29 July 2019 · Mann Southampton (337 Shirley Road)
Agent replied
Thank you for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleI have had very good customer service from the team at Mann and Co Locks Heath. They called me back and were accommodating when arranging a valuation of my house. They arrived on time and delivered the confirmation letter later the same day. I would highly recommend the team at Locks heath. Regards Chris
Chris · 29 July 2019 · Mann Southampton (337 Shirley Road)
Agent replied
Thank you for your great 5* review and feedback! It is great to see that you would recommend our hardworking team to others. Kind regards, Scott
★★★★★ 5/5
GoogleVery good communication, very quickly found property for our family.Thank you
Petar · 29 July 2019 · Mann Chessington
★★★★★ 5/5
GoogleKim Sweeney made this purchase for us she took on all the stress we had and got us answers and alway reassured us without her this would of been so different she was a star throughout. Lee and Annika sirmon
Scott · 29 July 2019 · Mann Chessington
Agent replied
Thanks for leaving our Mann branch in Chessington this great 5* review! It's wonderful to hear that Kim and the team were able to provide such a helpful and professional service and that they helped in reducing stress throughout your process. I will make sure to pass your kind words onto Kim and the team. Kind regards, Michael
★★★★★ 5/5
GoogleHad a great experience with Mann in Chessington. Really helpful and sold the house really quick with no problems.
Scott · 29 July 2019 · Mann Chessington
Agent replied
Hi Scott, Congratulations on the sale of your property! The Mann Countrywide team in Chessington aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service during your sale. I will pass your fantastic review to the entire team at the branch, many thanks.
★★★★★ 5/5
GoogleI bought my house and now rented it out through Mann Countrywide. Vicky and Luarna were absolutely fantastic, communication at all times and tenants found within a week. Definitely highly recommended!!
Leanne · 29 July 2019 · Mann Chessington
★★★★★ 5/5
GoogleFrom start to finish I received fantastic service from all the staff involved in the purchase of my maisonette. Staff team were very polite, professional and knowledgeable.
Tania · 29 July 2019 · Mann Chessington
Agent replied
Hello Tania, I would like to thank you for your wonderful 5* review for our Mann branch in Chessington. It delights me to hear that you had such a good experience with the staff at Mann and its fantastic that they were able to offer such a professional and friendly service throughout your purchase!
★★★★★ 5/5
GoogleFriendly & professional with great knowledge of the area. They contacted us to view tge house that is now our home & it was exactly what we were looking for, no time wasting looking at properties that weren't right for us. The whole team …
Nina · 29 July 2019 · Mann Chessington
Agent replied
Thank you Nina for your very kind and amazing 5* review of Mann in Chessington. I am pleased to read that the team were able to help find you your forever home and that from the start to the finish, the team were professional and knowledgeable. Kind regards, Scott
★★★★★ 5/5
GoogleI am a first time buyer who was looking to purchase in the chessington and viewed through Mann on a number of accessions throughout my search. Out of all the agents I came into contact with Mann were by far the friendliest, most …
Peter · 29 July 2019 · Mann Chessington
Agent replied
Thank you Peter for recognising your recent experience with our Mann team with your 5* review.
Best wishes for your first home. Kind regards, Scott
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