Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe recently purchased a property via Fine and Country Ware office. The service provided was excellent. We dealt with both Steve Ensum and Richard Cartwright, we found they was professional, reliable and honest. Hopefully we will not be moving again but if we do, I would t hesitate to use their services.
Mr · 14 October 2023 · Fine Ware
★★★★★ 5/5
GoogleWe came by Fine & Country Ware after a pretty disastrous experience using another local branch (unprofessional, rude, borderline negligent), and quickly discovered that as they're working under a franchise model, you can have chalk and cheese experiences with F&C.
Richard is superb. From minute one of introducing us to what has become our dream house, he was friendly, informed, attentive and generally excellent to work with. The opposite of the stereotypical Estate Agent. We also met Steve through the process who was an equally great operator (and lovely man with it).
Not only was it a friendly service, but highly effective. Richard coached when needed, coaxed at other times and played the whole process perfectly to make it all work like clockwork. Not once did I feel I was being sold to, patronised, or manipulated.
No hesitation whatsoever in the 5 star review, you'll find it hard to find better agents locally. Thanks so much Richard.
Chris · 14 October 2023 · Fine Ware
Agent replied
Thanks Chris, so glad we could help and get you moved into your new amazing home!
★★★★★ 5/5
GoogleI recently sold my house with Fine and Country Ware branch. The advice and guidance I received from Steve and Richard was first class. They always answered my queries promptly, they tried to accommodate everyone's timetable for viewings and always followed up with feedback. Not only did they help with the sale, they offered support with my ongoing purchase. Steve is the fount of all property knowledge! Can't thank you guys enough.
Melanie · 14 October 2023 · Fine Ware
★★★★★ 5/5
GoogleBrilliant, we cannot recommend Fine & Country enough. Richard was amazing with our house sale, always contactable & going above and beyond to keep us updated with information. It is the second house sold with them & wouldn’t use anyone else. The professionalism & helpfulness you receive can’t be matched. They take the stress out of the process & you have full confidence in letting them do their thing. Highly recommend using Fine & Country, they are an amazing team.
S · 14 October 2023 · Fine Ware
Agent replied
Thanks Sam, pleasure to act for you and glad we got them over the line for you.
★★★★★ 5/5
GoogleHad a great experience with Fine & Country and in particular, Ross.
The original viewing was great. He was knowledgeable and TOTALLY transparent about all aspects of the property we were viewing.
We were delighted with property and bought it. During the whole process, Ross kept us updated and was great liaison between us and the vendors pre and post completion, answering any questions we had.
We’ve ended up in our dream home, so a totally positive experience. Huge thanks to the team.
Cos · 14 October 2023 · Fine Canterbury
Agent replied · 28 October 2023
Hi Osmo,
Thank you for leaving a review! It's great great to hear how positive your experience with Ross has been and well he's liaised between yourself and the vendors throughout your process.
We wish you all the best in your dream home!
Fine & Country.
★★★★★ 5/5
GoogleSelling your property is known to be one of the most stressful experiences in the world. I’d been let down by another agent, who let the sale of my house slip through their fingers; so I went to Fine and Country in Canterbury instead.
From the start, Area Manager Ross Anderson provided clear and sensible advice, ably supported by Rupert Mitchell (Senior Negotiator) and Amanda Robinson (Sales Progressor) and it was obvious that they were extremely skilful in managing the process of matching vendor with purchaser - the very first day of viewings, I got an offer at full asking price.
The process of journeying to exchange/completion was long and tortuous - through no-one’s fault - and over the months I relied heavily on support from all three of these people to help me and advise me.
The thing that distinguishes Fine and Country from other agents, is that they have a strong human element: they always returned calls, always listened patiently and their kind support was invaluable. It was particularly vital in this situation because of the volatile market and changing economic picture during the process of sale. I really needed the expert advice; and I got it.
I recommend Fine and Country unreservedly.
Alison · 14 October 2023 · Fine Canterbury
Agent replied · 29 July 2023
Hi Alison,
Thank you for leaving a review! We're delighted to hear how our team in Canterbury was able to help and advise you through what has been a long and stressful journey, and that they've done an excellent job in demonstrating our values by supporting you every step of the way.
Best wishes,
Fine & Country.
★★★★★ 5/5
GoogleNicky was a great contact throughout our sale and exchange! She was approachable and always happy to help.
Her positive attitude to selling was admirable.
The whole Fine and Country 'quality' shone through their whole team from initial consultation, through photography, publicity, communication and the final sale!
Mai · 14 October 2023 · Fine Leamington Spa
★★★★★ 5/5
GoogleSarah Garland acted as the Estate Agent on my behalf when selling my property. Sarah generated a good customer base and held an open day which led to several offers. Due to circumstances beyond our control the chain broke several times. Each time Sarah worked hard to find a new buyer and when we completed it was in excess of the original asking price. Sarah was professional and hardworking throughout and I would recommend her to any potential seller.
Lisa · 14 October 2023 · Fine Leamington Spa
Agent replied · 26 August 2023
Hi Lisa, We want to express our sincerest gratitude for your wonderful review! Your satisfaction is of utmost importance to us, and we are delighted to see that our commitment to providing exceptional service has been affirmed through your feedback. Thank you once more for taking the time to share your thoughts with us!
★★★★★ 5/5
GoogleLast year we had the pleasure of selling our home and buying a new project property through Sarah Garland at Fine & Country Leamington Spa.
Sarah went above and beyond in terms of ensuring both the sale and purchase went through. Her experience, commitment and passion for her job as well as her great communication skills and friendly personality ensured it went as smoothly as possible.
Buying and selling homes is never straight forward, so many separate activities, paper work and third party relationships to manage and coordinate but having someone of Sarah's caliber made it happen. Without her input it probably wouldn't have got done, definitely not within the planned timeline.
Thank you Sarah for being an incredible agent, the housing industry would greatly benefit from more like you.
John-Paul · 14 October 2023 · Fine Leamington Spa
Agent replied · 26 August 2023
Hello John! We want to extend our heartfelt gratitude for the wonderful review you left us! Your satisfaction is our utmost priority, and your kind words affirm our commitment to providing exceptional service. We genuinely appreciate your feedback and are thrilled to know that you had a fantastic experience with us.
Thank you once more for taking the time to share your thoughts. Should you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.
★★★★★ 5/5
GoogleI was selling my house in Leamington Spa at a difficult time during the Pandemic. Fortunately, Sarah persevered, diligently found a buyer, communicated with the solicitors and got the sale through. She was thorough, very responsive and professional in her approach. I would have no hesitation in recommending Sarah as a brilliant agent.
Zulfikar · 14 October 2023 · Fine Leamington Spa
Agent replied · 26 August 2023
Hello Zulfikar, thank you so much for sharing your experience with us. We understand that selling a house during the pandemic presented its challenges, but we are thrilled that Sarah was able to navigate through the difficulties and provide you with exceptional service.
Your kind words and recommendation mean a lot to us. We will make sure to pass on your appreciation to Sarah for her outstanding work. If there is anything else we can assist you with in the future, please don't hesitate to reach out.
Once again, thank you for choosing us as your estate agency, and we wish you all the best in your future endeavours.
★★★★★ 5/5
GoogleI have found the Fine and Country Agents to be most helpful and pleasant when viewing potential properties to purchase. Angela Pitts, in particular is a knowledgeable and delightful person with whom to accompany viewings and I am hoping that all her help will be rewarded should I be fortunate enough to secure a property which suits me through Fine and Country.
Pauline · 14 October 2023 · Fine Leamington Spa
Agent replied · 26 August 2023
Hello Pauline, thank you for taking the time to share your experience with us. We're thrilled to read your kind words about our team at Fine and Country, especially about your interactions with Angela Pitt.
It brings us joy to know that you found our agents helpful and pleasant during the property viewings. We truly hope that you find the perfect property that suits your needs through Fine and Country.
If you have any further questions or need additional assistance, please don't hesitate to reach out to us. We're here to help you in any way we can.
Thank you once again for choosing Fine and Country, and we look forward to the opportunity to assist you further.
★★★★★ 5/5
GoogleI really can’t speak highly enough of Martin & Rachel. They exceeded our expectations from our very first meeting right the way through to completion. Nothing was too much trouble, and they were happy to speak in the evening and even on a Sunday. We were very happy with the price they achieved, especially as two other agents had valued our house at £50k lower. I would thoroughly recommend Martin & Rachel. Keep up the good work!
Jack · 14 October 2023 · Fine Shirley
Agent replied · 14 October 2026
Hi Jack! Thank you so much for taking the time to leave such a kind review. It's much appreciated, and we're so glad to hear you had a great experience.
★★★★★ 5/5
GoogleRating only, no written review.
Brittany · 14 October 2023 · Fine Shirley
★★★★★ 5/5
GoogleWe would definitely recommend Rachel and Martin from Fine & Country - brilliant service and advice across the whole process.
Samantha · 14 October 2023 · Fine Shirley
Agent replied · 26 August 2023
Thank you kindly for your review Samantha, it's greatly appreciated!
★★★★★ 5/5
GoogleRachel & Martin are absolutely brilliant, the customer service is second to none, they have been extremely helpful in answering all of my questions before placing my house on the market with them I wouldn’t choose any other agent
Lauren · 14 October 2023 · Fine Shirley
Agent replied · 26 August 2023
Thank you for the fantastic review, Lauren. We appreciate you taking the time and will pass along your kind words to Rachel & Martin. Please let us know if we can assist you with anything going forward.
★★★★★ 5/5
GoogleI highly recommend Martin & Rachel. They are excellent and executed their strategy perfectly. They found us a buyer very swiftly - for more than we had hoped! - and steered us to completion despite a problematic chain. We are very grateful and if we ever decide to sell again (unlikely as we love it here!) then we will definitely call on them again. Thank you!
Beth · 14 October 2023 · Fine Shirley
Agent replied · 26 August 2023
Hello Beth,
It's wonderful to hear that you're enjoying your new home! Your review of Rachel & Martin is greatly appreciated. They excel in navigating challenging scenarios, such as complex property chains. We'll make sure to convey your feedback to them. Should you need anything, please don't hesitate to reach out. Take care and enjoy your new space!
★★★★★ 5/5
GoogleExcellence from start to finish. We couldn't be more impressed with the level of service from these agents and their teams. Truly a positive experience!
Angel · 14 October 2023 · Fine Shirley
Agent replied · 29 July 2023
Hi Angel, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
★★★★★ 5/5
GoogleRachel and Martin, at Fine and Country Solihull, are absolutely outstanding Property Agents. Their level of service, customer sensitivity, communication skills, market place knowledge and professionalism cannot be faulted in any way. From the very first meeting they both oozed confidence and commitment and delivered on every promise. Now I do have to say that they are not the cheapest in the business, but their levels of service and delivery on sales price more than justifies any small premium. The marketing package costs a bit extra too but the value and quality more than justifies that cost too - it's the best in the business and helped to get me a great sales price. Martin and Rachel recognised the true value of my home and marketed it accordingly, achieving £20k over the guide price. I'm more than happy. Thank you so much for a hassle free and lucrative sale, you are very highly recommended.
Richard · 14 October 2023 · Fine Shirley
Agent replied · 29 July 2023
Thank you for taking the time to provide us with such an incredible review about Martin and Rachel! Your satisfaction remains our topmost priority, and your review further reaffirms our commitment to delivering exceptional service. Once again, we truly appreciate your valuable feedback!
★★★★★ 5/5
GoogleMartin and Rachel, of Fine and Country (Solihull) have provided an excellent service throughout the whole process of selling our house. They have gone above and beyond what could have been expected, not just in our house sale, but have supported us in a variety of ways in the process of buying our new property. They always responded very quickly when we contacted them, including evenings and at weekends. They even conducted a house viewing at short notice on a Sunday. They are always friendly and professional and nothing has been too much trouble, even when we made very off the wall requests! They negotiated a good price for our house in a difficult market and have provided a service that is second to none. Fine and Country are not the cheapest agents, but the price is justified by the very high level of service and we would highly recommend Martin and Rachel.
Rose · 14 October 2023 · Fine Shirley
Agent replied · 29 July 2023
Hi Rose! Thank you so much for taking the time to post this glowing recommendation for Rachel & Martin. They are wonderful, aren't they? We here in the office will be sure to pass along your kind words. Many thanks for sharing your experience. :)
★★★★★ 5/5
GoogleRachel and Martin have been fantastic throughout the sale of our property. We have no problem in recommending them to all of our friends and family after they achieved over the asking price for our property.
Mia · 14 October 2023 · Fine Shirley
Agent replied · 26 August 2023
Hello Mia,
Thank you for sharing your review of Rachel & Martin! We’re so glad that you’re pleased and that your sale exceeded the asking price. Please don't hesitate to reach out if you require any assistance in the future. Take care for now!
★★★★★ 5/5
GoogleI would just like to say thank you to Rachel & Martin for selling our house, it went through so smoothly and the communication was wonderful. We were kept up to date at all times throughout the sale and would recommend Rachel & Martin to all our friends and family.
Thank you again.
David.
David · 14 October 2023 · Fine Shirley
Agent replied · 26 August 2023
Dear David, We're so glad to hear you had such a positive experience selling your home with Rachel & Martin. We'll be sure to pass along your kind words. Please take care, and let us know if you need anything. :)
★★★★★ 5/5
GoogleDuring the time we have known Martin and Racheal throughout the sale of our property, we have found them to be highly professional and incredibly supportive during the selling process. Additionally they have kept us bouyed during challenges faced, such as our property chain breaking down, quickly securing a new sale remaining positive and therefore reassuring us. We have also valued their expert advice during the conveyancing period, usually delivered with a keen sense of humour and a sense that nothing is ever too much trouble for them. We would highly recommend their services and committed approach to customer care to our family and friends and would not hesitate to use them again.
Stuart · 14 October 2023 · Fine Shirley
Agent replied · 26 August 2023
Hi Stuart,
Thank you for sharing your experience with Martin and Rachel. We're delighted to hear how their support had such a positive impact on your property sale. Your recommendation is greatly appreciated. Please reach out whenever you need assistance. Take care for now!
★★★★★ 5/5
GoogleI cannot recommend Martin and Rachel highly enough. We had tried to sell with another (cheaper) agent, during the very buoyant 2021 market and failed. You definitely get what you pay for, the difference in service was astonishing. Martin secured a higher asking price, which covered his additional fee, in the very difficult period in 2022 when interest rates began to rapidly rise. We went from under offer to completion in 3 months, I am confident that this would not been the outcome without Martin's efforts.
From the first visit to value the house, Martin and Rachel were available at all times, even conducting a viewing on a Sunday afternoon with only an hour's notice. They were keen to address any potential issues that might arise and deal with them in a pragmatic way.
Martin and Rachel gave us every confidence that the selling process, overseen by themselves, would not be the stressful experience we had previously endured and I'm delighted to say they were right!
Adam · 14 October 2023 · Fine Shirley
Agent replied · 26 August 2023
Hi Adam,
We sincerely appreciate you sharing your experience of collaborating with Martin and Rachel. They have a proven track record of achieving success with clients facing circumstances similar to yours, particularly in the realm of pricing. Your kind words will be conveyed to them, and we extend our best wishes to you!
★★★★★ 5/5
GoogleWe first had Rachel and Martin out to value our property and I can honestly say they were the best out of the three we saw however they weren’t the cheapest and we made the mistake of going with the lower fee. Fast forward 4 months and we are no further forward with our sale. We called them back and they did an open house and found us a buyer really quickly. They sold it for more than we had it on the market for with the previous agent so the fees weren’t an issue. We were so pleased with the service I would definitely recommend them for a smooth sale.
Jackie · 14 October 2023 · Fine Shirley
Agent replied · 26 August 2023
Hi Jackie,
Many thanks for this outstanding review of Martin and Rachel. We appreciate hearing your story and are so pleased your home was sold quickly and smoothly. Please let us know if we can be of any help in the future.
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