Trusted Agent profile · Norfolk, Suffolk, Essex and more
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★★★★★
3,512 reviews across 38 offices and 1 platform
Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on 1 platform, rated 4.6 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Professionalism at its bestRead the review from sellers
Before we event went to view a house they were listing for sale, the agent was pushing for us to see their mortgage broker. I had to repeat several times that I ...Read the review from buyers
Sheridan was excellent!! Can't say enough good things about her and how easy she made the whole process. Highly recommended!Read the review from landlords
Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery professional team in Beccles, friendly, bubbly and quick to help us out with any problems. Dealt with solicitor and buyers issues when we needed support, kept us in the loop, we couldn't have had a better team. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAll the staff at Abbotts in Beccles have shown us the utmost care and attention in obtaining a sale and progressing all aspects. They are always willing to listen and offer advice throughout the transaction we have moved often and can say that they are without doubt the best Agents we have usedPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently used Abbotts in Beccles to sell my Mother's Bungalow. From start to finish the whole Team at Beccles headed up by Gabbi were professional, helpful, informative and caring, making the whole process smooth and stress free. I cannot thank them enough for all their help, advice and care. I would have no hesitation in recommending them. Thank you to Gabbi, Aimee and Cheryl.PositiveProfessionalism
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWhere does one start at the beginning we had several agents come out to value our property, then came Abbott’s . We decided to go with them as they were truthful about what our property was worth were as others tell you what you like to hear . Cheryl gabby and Amy are who we dealt with and they were amazing from chasing buyers solicitors financial advisors.We sold quickly considering these difficult times.They are a credit to there profession and Abbott’s are lucky to have them . Thank you so much for everything Cheryl Amy and GabbyPositiveProfessionalism
Thank you for your excellent 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleDealing with a guy Sam couldn’t be happier with service and commitment to doing the workPositiveProfessionalism
Thank you for taking the time to leave your 5* review and brilliant comments. I will of course make sure your kind works are passed on to the local team. Stay safe! -Scott @ Customer Relations
5/5
GoogleDavid at Abbotts Countrywide Ely just provided a very prompt and detailed valuation of our property. His friendly and professional manner makes him a pleasure to deal with. Great service, highly recommended.PositiveResponsiveness, Professionalism
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleA massive thanku to Pat David & Jack from the ely branch.They have gone above and beyond what we expected from an estate agency.Their attention to detail in all aspects of house moving has been outstanding.They are a credit to abbotts in all aspects and will def recommend to everyone.What more can we say other than HAPPY MOVING !!! from 2 very happy clients Mark & Tracey from LittleportPositiveProfessionalism
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
1/5
GoogleThese people have taken £ 120 this month- without our permission l from our tenant’s rent this month - this was purportedly for a yet to be completed gas safety inspection. They had no right to take this sum but now say it could take a while for it to be reimbursed. ! Why I do not know. ! Don’t touch this company. They are automatons hell bent on making commission with no regard whatsoever for their customers/clientsNegativeProfessionalism
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleLisa is brilliant! She went above and beyond to help me get moved in during lockdown and has continued to be extremely responsive, helpful, friendly and professional since I've been moved in and dealing with minor issues that arise. Thank you!PositiveResponsiveness, Quality, Professionalism
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleI just want to say how impressed I am with the service of Lisa C during my hunt and application for a rental property in Ely during lockdown. She was extremely professional and responsive. It made a stressful process very easy! Thank you, Lisa.PositiveResponsiveness, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleFirst class service ,staff friedly and approchable,;;very pleased and happy AbbottsPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your great 5* review.
5/5
GoogleAs first time buyers Emily was everything we could have wanted! She helped us through the many ups and downs of 2020, securing us a fantastic mortgage deal all whilst making it a stress-free and very informative process for us! We hope one day we can use Emily for our next move 💫PositiveProfessionalism
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe staff at Abbots in Fakenham were with us every step of the way during the sale of our cottage. We had exceptional service during a lengthy and sometimes challenging process. All our queries and requests were met with prompt attention and we were always kept up to date with progress and developments. Their enthusiasm and interest in our sale made all the difference. A big thank you to Melanie, Nina and Shaye.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleI had a good experience with Abbotts from day one. The staff were consistently pleasant, helpful, efficient and professional. They were up against it during the first lockdown and pandemic, but I felt kept up to date without constant chasing. They acted in my best interests, and when an initial sale fell through, sorted a new buyer promptly. I highly recommend them.PositiveResponsiveness, Professionalism
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleEmily-Jayne Franks was an excellent guide through my first house purchase. She was critical in helping to chase my solicitors and give timely, professional advice. Worth every penny in the grand scheme for the piece of mind her service provided.PositiveResponsiveness, Professionalism
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleI was greatly impressed by the whole process of selling my property with Abbotts Fakenham. They found a buyer for me before the photos had even been taken and uploaded. The staff are very professional, friendly and approachable. I would not hesitate to recommend them to anyone looking to sell their property.PositiveQuality, Professionalism, Value
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
5/5
GoogleVery helpful, always keeping you up to date and very quickPositiveQuality, Professionalism, Value
Many thank for the great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI want to express special thanks to Ryan Sheppard, managed to solve my complicated case, and everything ended well! Thanks!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleRyan was very professional with all his contact with us in relation to the letting from our initial approach, to inspection of house, listing and tenant finding. We will be happy to use the service again.PositiveProfessionalism
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleBrought our next house through Abbotts. Although it has taken some time due to covid and delays between searches, we have nearly completed. Amie has been our main contact here. She has been really helpful and has gone out of her way to chase solicitors to try and speed things up. Very responsive on emails and easy to contact. She is a credit to Abbotts. Would recommend 👍🏼.PositiveResponsiveness, Professionalism
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleSo pleased that we decided to go with Abbots to sell or property. They have been absolutely 1st class with the whole process and went that extra mile considering the whole COVID situation. We would have no hesitation in recommending & using them again. A huge thank you to Amie who helped make the sale just that little bit less stressful . And not to forget Tim who was also great . Many Thanks 😊PositiveResponsiveness, Professionalism
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleMy Partner and i have recently decided its time to move in together with out little boy, we have been in close contact with Ryan Sheppard throughout the process and are now in the final stages. Ryans work ethic has been like no other, he has jumped on every occasion to help the process go smoothly and has resolved all issues and enquiries promptly. 5* Employee and Company! Anyone looking for a friendly encounter with selling/buying or renting, i would highly recommend Abbotts Ipswich!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleAfter being left in a situation where I needed to move quite urgently. I am very lucky to have had such a great real estate to help me. I really appreciate all of Ryan’s help from the Ipswich office at Abbott’s. I will be moving into my new flat tomorrow. I am very happy and very excited! I would recommend there services highly!!PositiveResponsiveness, Professionalism
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe recently moved with the help and assistance of Ryan at Abbotts, Ipswich. What a fantastic guy, helped us make things nice and easy and stress free.. A great representative of Abbotts. His professionalism and friendliness what second to none. Thank you very much Ryan for your much appreciated help.. Eddie, Jane & Emma xPositiveProfessionalism
Thanks for leaving us this great 5* review. Best wishes, Lucy, Customer Relations.
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Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.
The 38 Abbotts Countrywide offices, by town:
