Abbotts Countrywide estate agents in Norwich, Ipswich, Chelmsford and 25 more

★★★★★ 5/5

Google

Ryan has been incredible throughout the entire process, from helping me get the flat that I was hoping and praying to get but also from having me hassling him every ten minutes because I was so excited. He's so friendly and honestly can't fault Abbott's (or Ryan) for how amazing the whole process was. As a tenant sometimes you can be wary that your problems are second best but Ryan really helped me out and any queries I had he could always answer.PositiveResponsiveness, Professionalism

Barbara · 21 June 2021 · Abbotts Countrywide Ipswich (3 Butter Market)

★★★★★ 5/5

Google

Due to a change of our circumstances, we have had to leave and let our home to move to London. I’ve contacted the agents I bought my property from but wasn’t very pleased with the approach and valuation. I contacted Abbotts Ipswich and booked for Damian to visit the property to value and discuss their services and how they could help. Damian is very professional, respectful and trustworthy. Straight away I knew I have the right person to manage my property. He provided me with the list of requirements and regularly kept in touch to see how things are progressing, listened to what our needs and requirements are as landlords and gave suggestions and recommendations on people and products which I found really helpful with the stress of moving houses on top of work + Christmas. Damian had a few people already interested in the property even before we even placed it in the market. Ryan came to show the property to potential tenants and he has been brilliant. Very professional and respectful and regularly kept in touch via email and phone with updates and making our lives easier with reminders (something I needed with our busy schedules!) Abbotts Ipswich has found a tenant for our property days after placing it on RightMove and we are so delighted! I highly recommend Damian & Ryan to all landlords in Suffolk. My trust are definitely with these 2 professional agents as I can feel and I know my property is in the right hands!PositiveResponsiveness, Professionalism

Glynis · 21 June 2021 · Abbotts Countrywide Ipswich (3 Butter Market)

★★★★★ 5/5

Google

So me and my partner have been looking for our first family home together. We finally found a perfect property through Abbotts Ipswich. We have been dealing with Ryan Directly and Scott when Ryan wasn’t Available, and the process has been a breeze. There was a few hiccups along the way, however The professionalism and communication has been amazing. Any queries or questions either me or my partner had, Ryan never hesitated to answer and throughout the whole process, he has made us feel welcome and well looked after! I would recommend Abbott’s Ipswich to anyone as our experience has been phenomenal. And if your lucky enough to have Ryan dealing with your property, you have nothing to worry about at all. Overall an amazing friendly company and great staff working there! 5*****PositiveResponsiveness, Quality, Professionalism, Value

Jasmine · 21 June 2021 · Abbotts Countrywide Ipswich (3 Butter Market)

★★★★★ 5/5

Google

Rating only, no written review.

Sue · 21 June 2021 · Abbotts Countrywide Stowmarket (42 Ipswich Street)

★★★★★ 5/5

Google

A very good company and did help get through the process very well. Excellent service.

Kevin · 21 June 2021 · Abbotts Countrywide Stowmarket (42 Ipswich Street)

★★★★★ 5/5

Google

Extremely positive experience with the lettings side of the business. All paperwork was completed and actioned quickly. Chris is a brilliant agent to deal with, always happy to help with prompt and clear communication.

James · 21 June 2021 · Abbotts Countrywide Norwich (2 Riverside Centre)

★★★★★ 5/5

Google

Excellent service. Great communication and very helpful. Very responsive and everything was done in a timely manner. Highly recommendedPositiveProfessionalism

Anthony · 20 June 2021 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)

★★★★★ 5/5

Google

I can thoroughly recommend Abbotts for their professionalism and service. Gemma has been very patient, helpful and supportive throughout making everything run smoothly.PositiveResponsiveness, Quality, Professionalism

Stephen · 20 June 2021 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)

★★★★★ 1/5

Google

The worst agent I have ever dealt with, Twice!.. Lies, cover stories and pure rudeness. Their solicitors are useless too. I'd give a wide berth, Jamie is patronising and Alex is plain rude. My estate agent was disgusted with them. They lied to stop me viewing the house until I Contacted the seller and arranged it myself and made her aware. Luckily I did buy the house but only because myself and the seller were in contact and ran it ourselves. Long story short, abbotts did nothing for 5 months and then on the last day we were supposed to move, pushed me to go ahead with removals on the Friday when nobody had exchanged, knowing full well that it wouldn't happen. 4pm came, all our stuff had gone to the new house in the removals vans and we were sat waiting an hour away from our old house, for abbotts to ring and say its not happening today cos accounts had gone home. We then had a mad panic to find storage for our stuff for the weekend and had to go back to our old empty house with 2 kids and lots of animals and no belongings and spent 3 nights sleeping on the hard floor. It cost us £1000 in extra storage and another day of removals fees, I had to go and buy clothes for the weekend for me and the kids and a fish tank and hamster cage for some of our animals. Never in my life would I ever deal with abbotts again, to buy or sell.NegativeResponsiveness, Quality, Professionalism

Laura · 20 June 2021 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)

★★★★★ 5/5

Google

Have to say thank you to Gemma at Abbotts Bury St Edmunds, she could not have been more professional, helpful and knowledgeable about the area and the properties available. With us not knowing the area very well, Gemma escorted us from property to property and spent a lot of time trying to help us find the ideal property, that would meet our needs. If our dealings with Gemma are a reflection of the whole team, then you can't go wrong asking them to assist with your property needs.PositiveResponsiveness, Professionalism

Steve · 20 June 2021 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)

★★★★★ 1/5

Google

The customer service of both Kerry and Gemma was well. But there is a house on 8 Teasel Close in Red Lodge that we rented & the landlord is awful. We moved out in December and they refused to give us any of our deposit back. We reached out continuously and after a month of no response, they started making bogus claims & changing prices of deductions. They even tried to deduct a cleaning fee when we already paid for an end of tenancy clean through Abbott’s company cleaners! We raised a dispute, which we won, and finally received our deposit back in April (4 months later). I’m ashamed to see Abbott’s represents the landlord and worried for any future tenants that might live there.NegativeProfessionalism

Lexa · 20 June 2021 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)

★★★★★ 5/5

Google

Excellent service received especially by Gemma and Kerry. Very good Customer Service. Able to help me out with any queries that I had very quickly. From viewing the property to rent to actually receiving the keys all very professional and done in super quick time. Many thanks.PositiveProfessionalism

Vicky · 20 June 2021 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)

★★★★★ 5/5

Google

We purchased our property through Abbotts. Jamie Daniel, Senior Sales Negotiator, managed the whole process from showing us round the property through to exchange. Jamie and Alex have gone above and beyond to ensure the smooth process of the exchange, helping us to follow up with solicitors and providing advice every step of the way. They were always available to speak with us and ensured great communication with our sellers. If we ever go through the sales process again, then I'll definitely be calling Jamie and his team to manage the sale.PositiveResponsiveness, Professionalism

S · 20 June 2021 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)

★★★★★ 5/5

Google

Very Helpfull and polite.PositiveResponsiveness, Professionalism

Eric · 20 June 2021 · Abbotts Countrywide Norwich (2 Riverside Centre)

★★★★★ 5/5

Google

Really good experience, made as easy as possible by Chris. Thanks for all your help.PositiveResponsiveness, Quality, Professionalism, Value

Ben · 20 June 2021 · Abbotts Countrywide Norwich (2 Riverside Centre)

★★★★★ 5/5

Google

Chris was really helpful throughout the whole process! Very responsive and the everything went very smoothly.PositiveResponsiveness, Professionalism

Sang · 20 June 2021 · Abbotts Countrywide Norwich (2 Riverside Centre)

★★★★★ 5/5

Google

EXCELLENT service from Genevieve, going above and beyond what's expected of even the most helpful estate agent.PositiveResponsiveness

Sue · 20 June 2021 · Abbotts Countrywide Norwich (2 Riverside Centre)

★★★★★ 5/5

Google

Though I was very busy Chris made the whole process seem seamless. Thanks Chris. TobiPositiveProfessionalism

Abosede · 20 June 2021 · Abbotts Countrywide Norwich (2 Riverside Centre)

★★★★★ 5/5

Google

I have dealt with Chris who always kept me updated even out of hours! Always helpful and provided me with everyhting i need.PositiveResponsiveness, Quality, Professionalism, Value

Nathan · 20 June 2021 · Abbotts Countrywide Norwich (2 Riverside Centre)

★★★★★ 5/5

Google

Genevieve was a real help throughout the process, cannot recommend both her & Abbotts highly enoughPositiveResponsiveness, Professionalism

Steve · 20 June 2021 · Abbotts Countrywide Norwich (2 Riverside Centre)

★★★★★ 5/5

Google

Truly reliable and excellent service! One of the best you can trust! I would not hesitate recommending Christopher Fulcher for anyone who needs friendly and trusty service!PositiveResponsiveness, Quality, Professionalism, Value

Lothar · 20 June 2021 · Abbotts Countrywide Norwich (2 Riverside Centre)

★★★★★ 5/5

Google

Chris was a pleasure to deal with, the letting process was quick, easy and with no unnecessary delays and I was kept up to date the whole way through .PositiveProfessionalism

Jacob · 20 June 2021 · Abbotts Countrywide Norwich (2 Riverside Centre)

★★★★★ 5/5

Google

Excellent service received from the whole team and from Chris, would certainly recommend Abbotts to anyone looking to let their property.PositiveResponsiveness, Quality, Professionalism, Value

Tristan · 20 June 2021 · Abbotts Countrywide Norwich (2 Riverside Centre)

★★★★★ 5/5

Google

Excellent service from Braydn, who was both professional and very responsive when I needed support and advice on selling a property. I won't go into details on why this was a tricky sale on a public forum, but I greatly appreciated the support. Thank you!PositiveResponsiveness, Professionalism

Mark · 20 June 2021 · Abbotts Countrywide Norwich (2 Riverside Centre)