Trusted Agent profile · Norfolk, Suffolk, Essex and more
Verified
★★★★★
3,512 reviews across 38 offices and 1 platform
Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on 1 platform, rated 4.6 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Professionalism at its bestRead the review from sellers
Before we event went to view a house they were listing for sale, the agent was pushing for us to see their mortgage broker. I had to repeat several times that I ...Read the review from buyers
Sheridan was excellent!! Can't say enough good things about her and how easy she made the whole process. Highly recommended!Read the review from landlords
Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAbsolutely amazing company and amazing workers. Chloe and Ben were absolutely fantastic in helping us with our rental property, especially when we had a few issues they both were just incredible. Could not fault this company one bit, definitely our favourite estate agents we have been with
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleChloe at Abbotts has been incredibly helpful in helping me to rent a property! From fast responses to queries, to being friendly and professional down the phone, she has made the entire process quick and seamless. For something that can usually be quite stressful, I've been surprised by how easy and stress free the whole process has been! Would definitely recommend :)
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery professional and very kind all staff Thank you Adrian
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleWorst state agent ever used avoid like the plague
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
4/5
GoogleExcellent customer service experience. Staff are very welcoming and helpful. Strongly recommend this estate agent. GOOD SERVICE.
Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleChris & Amy have just been a pleasure to deal with from the start. They just have a real special touch about the way they work! Would highly recommend them to anyone! Thanks again guys!
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you to Chris Mtchell and team for the communication and success on our new home also Amy for the viewings and help highly commended team well done all Alan & Sarah
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
1/5
GoogleI booked to view a property taking time out of my work and day only to be left waiting for an hour with no body showing even after the agent called me to confirm. Shows a great example of what these unprofessionals are like.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleThis is one of the best letting companies i have experienced so far. They are so much helpful and swift in response. The whole team is very helpful. Will definitely recomnend them for house related things wether buying or renting.
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI reccomend Abbots letting Basildon 100% from the first phone call to the office to the completion of my let flat. Chris Mitchell ,Sara Amy, Tilly have been an asset to your company company Chris has been assertive and helpfull in all he has done to help me through this nothing too much trouble for im.I would like to thank him agssupportain for the sut and helpthroughout
Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAwesome service from start to finish. Jordon was the original valuator when we got the process started. Once we went ahead with instructing Abbotts, due to Jordan’s promotion, Jack popped over to sort the paper work etc and then from then Dean was our go to guy for everything. All 3 of these guys made the whole process simple. Whenever we needed help with anything they were there to help. I cannot recommend Abbotts enough!
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleWhat a fantastic service from start to finish! I wanted to say a big Thank you to Jack White whose enthusiasm was contagious! This young man was instrumental in getting my house on the market. He talked me through the agreement and he really listened to what I wanted. My house sold after the first viewing!!!! A big thank you also goes to Dean Starkey, who negotiated the price, kept me updated with everything along the way. Nothing was too much trouble for this company. It made for a very smooth transaction. So happy with the service and their whole attitude. Well done guys and thank you!!!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRecently had to sell my late father -in-laws property. Jack White did the valuation and found our buyer. We had 4 viewings and 2 offers. He listened to us, found the right buyers and was always ready to answer any questions. Dean Starkey took over once solicitors where involved and both where polite, friendly and cheerful. Nothing was too much trouble for either of them. We were always kept up-to-date with all information. We were so grateful for their attitude in this emotionally difficult time for us. Our sale couldn't have gone any smoother. So thank you both and the rest of the team at Abbotts Basildon for all of your support. I would definitely recommend them to buy or sell your property
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleChris Parker and his team in Stowmarket, are professional and an absolute pleasure to deal with. Friendly, caring and personable. Thank you, keep up the great work. Regards Caroline
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
4/5
GoogleMy house sale was a SLOW process despite their being no chain but I cant fault Emily at Abbotts who kept me updated throughout the whole process. Definitely would recommend, team know what they are doing!
Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleHonestly the best service. Emily M was fantastic in keeping us updated as the buyer, always very friendly, helpful with everything and answered all questions quickly. Would highly recommend this agent after having a few difficulties and problems with other agents. We cannot fault Abbotts one bit. Thank you for making a stressful process easier :)
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe chose Abbotts after getting three agents for a valuation, based on Emily's enthusiasm and great personality as well as her commitment to the job. She came with thorough research and talked everything through with us. The service throughout the sale of our home (of which was sold in a week or so!) was fantastic from start to finish. Our solicitors weren't the quickest and we had more than a couple of changes with them, but Emily was so proactive and chased them on our behalf, she kept us updated and we felt confident with her the whole time. Could not have asked for a better person to deal with our sale for us, and the rest of the team were also brilliant in keeping in touch with us and fulfilling their word too. Thank you Abbotts in Stowmarket ☺️
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
5/5
GoogleMany many many thanks Countrywide for making my little Victorian mid-terrace LOOK LIKE A PALACE!!! Your painting and decorating contacts have truly worked miracles!!! 😎 …
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.
The 38 Abbotts Countrywide offices, by town:
