5/5
Rating only, no written review.

Trusted Agent profile · Norfolk, Suffolk, Essex and more
Verified
★★★★★
3,512 reviews across 38 offices and 2 platforms
Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on two platforms, rated 4.6 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Professionalism at its bestRead the review from sellers
Before we event went to view a house they were listing for sale, the agent was pushing for us to see their mortgage broker. I had to repeat several times that I ...Read the review from buyers
Sheridan was excellent!! Can't say enough good things about her and how easy she made the whole process. Highly recommended!Read the review from landlords
Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
5/5
Provided an excellent service in sourcing tenants for my property. After a quick and effortless initial setup, pleasant and considerate tenants were found within a very short level of time. Could not be happier.
5/5
Aaron door knocked our property and was glad. For once I have been able to let me properties out through and agent who delivers what they promise. From the start Aaron set our what and how he planned to do and this was delivered. I was highly impressed with Aaron and will continue to refer his office to friends. Top marks.
2/5
…
Dear Calvin, many thanks for your review, we appreciate the feedback and our customer’s satisfaction is very important to us. I’m sorry you feel you’ve had a such a bad experience with our lettings department. We will take on board your comments and look to be clearer when explaining the process to applicants. I understand from the file that your situation was not a standard one, and so therefore our normal procedures had to be amended in order to fit in with your needs. This is perhaps why you felt your questions were not answered clearly enough. Although we do talk to other branches, you are allocated one branch to look after you, but we do endeavour to help as best we can if a client from a partner branch calls and this is perhaps why other branches did not know the full story of your application. I am saddened to hear that you feel our agent had other places to be on the check in. This is not how we wish to come across and I’m sure the agent involved will work hard to be more welcoming in the future. I do wish you well in your new home. Please do not hesitate to call the branch if you have any more concerns.
1/5
Worst estate agents ever. Recently bought a property via the Clacton-on-sea office and the entire process was a shambles from start to finish. Definitely will not be buying or selling through them again.
I am very sorry to hear that your experience of Abbotts has not been positive and I would like to thank you for drawing this to our attention. It is disappointing to hear that we fell below the high standards of customer service that we pride ourselves on. Unfortunately this review relates to our sales branch in Clacton-on-Sea, please can you contact the correct team on 01255 407003 so they can discuss your problems.
5/5
I was quite nervous about renting out my property for the first time whilst I was overseas. However, the lettings team at Abbotts managed my property above my expectations. The tenants had a few teething problems to start with and these were sorted out quickly and efficiently. Highly recommend...
5/5
Brady Catterwell is the best lettings agent in Essex, possibly even in the UK. Abbotts Countrywide Lettings in Colchester is Fantastic, definitely use them!
5/5
I went in for details on the service offered to Landlords. I have to say the service was excellent. I was greeted by a very polite young lady then introduced to her Manager who was very professional and knowledgable. I will be moving my portfolio over to Abbotts.
5/5
Fantastic, I rent properties for a living and I have yet to meet a more friendly professional team than Abbots Colchester, the last property they rented for me went up for rent on a Wednesday and was rented the same day, my new tenants were also singing there praises and remarked on how easy the whole process was and how reasonable there prices were compared to other local agents, "I tip my hat to you all" thank you. Clive
5/5
Great service through Abbotts. Brady was very professional making moving stress free. Thanks for all your help!
4/5
Our first dealings with Brady, the manager were approx. 18 months ago. He can be totally relied upon to go the "extra mile" when any problems arise, as happened with ourselves. His knowledge of the market is first class and we feel confident when he is dealing with issues for us, We have recently recommended him to a neighbour of ours who was extremely happy with his level of service. Overall, a good front man for the business.
5/5
I would like to thank Holly, Chloe and Charlotte for for the excellent service they have provided for me. I had a bad experience with another agent and the Abbotts have turned that around by their customer service and finding the right tenant for me. I would highly recommend Abbotts to be your letting agent in Bury St Edmunds.
5/5
Great lettings agent and happy to recommend to landlords. Thanks again for all your help.
5/5
Very nice to work with, always has time and found me exactly what i was looking for very quickly.
5/5
Excellent all round customer service, I would highly recommend.
5/5
I went in for details on the service offered to Landlords. I have to say the service was excellent. I was greeted by a very polite young lady then introduced to her Manager who was very professional and knowledgable. I will be moving my portfolio over to Abbotts.
5/5
Very easy to deal with, smooth procedure. Would recommend. In particular, Tracy has been great, quick to reply to my emails and a pleasure to deal with. I have moved quite a few times and used various different agents and they are definately one of the friendliest however I have to say their fees are higher than average but I suppose thats the price of a good service.
5/5
Very professional, very nice people, always helping in any way they can, solve your doubts, you are advised as to do better, no problems ever. If you are looking to rent or buy a property in Chelmsford Abbotts are the best, no doubt. Thanks to all the staff at Abbotts in Chelmsford for your help.
5/5
Had great customer service when it came to us moving home. Helpful, reliable and helped us deal with any issues we had with no fuss
5/5
Service was spot on all queries handled by Tracy quickly making the move easy.
5/5
Very easy to deal with, smooth procedure. Would recommend. In particular, Tracy has been great, quick to reply to my emails and a pleasure to deal with. I have moved quite a few times and used various different agents and they are definately one of the friendliest however I have to say their fees are higher than average but I suppose thats the price of a good service.
5/5
Fantastic letting agent. I dealt with Tracy and the team. Could not have had better agents. Normally renting can have its problems but from viewing to moving in was a week. Fantastic communication. Would highly recommend Abbotts. Will be using them when it comes to getting a house of my own.
5/5
I would like to emphasize the good and efficient service I 'm getting from the Cambridge office , especially from Miss Leanne Ellis. I am living outside England and I hold a property in Cambridge which is treated by Abbots. Miss leanne Ellis is always attentive and available to my requests, to my full satisfaction ! Thanks allot. Itzhak Tovi
5/5
A great office with great staff, especially a wonderful Lady called Leanne, so very helpful in our search for a rental property in Cambridge. Would strongly recommend Abbots Cambridge to any one looking for rental in this area.
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Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.
The 38 Abbotts Countrywide offices, by town:
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