5/5
GoogleCommunucation was great and I felt in safe hands. Thanks Jason and Sarah!
Agent replied
Thank you Luke for your 5* review of our Abbotts team in Rayleigh. Kind regards, Scott
Trusted Agent profile · Norfolk, Suffolk, Essex and more
Verified
Abbotts Countrywide estate agents in Norwich, Ipswich, Chelmsford and 25 more
★★★★★
3,512 reviews across 38 offices and 2 platforms
Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on two platforms, rated 4.6 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
Professionalism at its bestRead the review from sellers
Buyers1 review
Before we event went to view a house they were listing for sale, the agent was pushing for us to see their mortgage broker. I had to repeat several times that I ...Read the review from buyers
Landlords1 review
Sheridan was excellent!! Can't say enough good things about her and how easy she made the whole process. Highly recommended!Read the review from landlords
Our offices
Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.
- Abbotts Countrywide Norwich (2 Riverside Centre)2 Riverside Centre, Wroxham, NR12 8AJ299 reviews · 299 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Ipswich (139 Main Road)139 Main Road, Kesgrave, IP5 2NP243 reviews · 243 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Ipswich (3 Butter Market)3 Butter Market, IP1 1BB233 reviews · 233 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Ipswich (46 High Street)46 High Street, Hadleigh, IP7 5AL232 reviews · 232 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Chelmsford17 Duke Street, CM1 1HP215 reviews · 215 on Google (4.6)3 in the last 90 days
- Abbotts Countrywide Cambridge60 Regent Street, CB2 1DP195 reviews · 194 on Google (4.5)6 in the last 90 days
- Abbotts Countrywide Basildon53 Southernhay, SS14 1EU189 reviews · 189 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide King's Lynn (Market Place)Market Place, Burnham Market, PE31 8HF189 reviews · 189 on Google (4.2)0 in the last 90 days
- Abbotts Countrywide King's Lynn (20 High Street)20 High Street, PE30 1BP188 reviews · 188 on Google (4.2)0 in the last 90 days
- Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)1 Risbygate Street, IP33 3AA182 reviews · 182 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Bury St. Edmunds (39-41 King Street)39-41 King Street, Mildenhall, IP28 7EZ170 reviews · 170 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Downham Market16b Bridge Street, PE38 9DH167 reviews · 167 on Google (4.7)0 in the last 90 days
- Abbotts Countrywide ColchesterThe Vicarage, High Street, Dedham, CO7 6DE165 reviews · 164 on Google (4.1)3 in the last 90 days
- Abbotts Countrywide Rayleigh128 High Street, SS6 7BU161 reviews · 161 on Google (4.5)3 in the last 90 days
- Abbotts Countrywide Cromer (41 Prince of Wales Road)41 Prince of Wales Road, NR27 9HS140 reviews · 140 on Google (4.6)4 in the last 90 days
- Abbotts Countrywide Cromer (41 Prince of Wales Road)41 Prince of Wales Road, NR27 9HS137 reviews · 137 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Thetford22a High Street, Watton, IP25 6AE130 reviews · 130 on Google (4.7)0 in the last 90 days
- Abbotts Countrywide Ely12 Forehill, CB7 4AF112 reviews · 112 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Fakenham7 Oak Street, NR21 9DX112 reviews · 112 on Google (4.9)0 in the last 90 days
- Abbotts Countrywide Ilford70 High Street, Barkingside, IG6 2DJ78 reviews · 78 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Beccles25 New Market, NR34 9HE76 reviews · 76 on Google (4.9)0 in the last 90 days
- Abbotts Countrywide Hunstanton50a Westgate, PE36 5EL72 reviews · 72 on Google (4.7)0 in the last 90 days
- Abbotts Countrywide Stowmarket (42 Ipswich Street)42 Ipswich Street, IP14 1AD72 reviews · 71 on Google (4.7)4 in the last 90 days
- Abbotts Countrywide Rochford16 West Street, SS4 1AJ71 reviews · 71 on Google (4.8)1 in the last 90 days
- Abbotts Countrywide Attleborough20 Exchange Street, NR17 2AB68 reviews · 68 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Stowmarket (4 High Street)4 High Street, Debenham, IP14 6QH62 reviews · 62 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Norwich (185a Reepham Road)185a Reepham Road, Hellesdon, NR6 5NZ50 reviews · 50 on Google (4.9)0 in the last 90 days
- Abbotts Countrywide Southend-on-Sea154 The Broadway, Thorpe Bay, SS1 3ES38 reviews · 38 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Halesworth59 Thoroughfare, IP19 8AR33 reviews · 33 on Google (5.0)0 in the last 90 days
- Abbotts Countrywide Epping229 High Street, CM16 4BP25 reviews · 25 on Google (5.0)0 in the last 90 days
- Abbotts Countrywide Great Yarmouth149 High Street, Gorleston, NR31 6RB23 reviews · 23 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Swaffham5 Market Place, PE37 7AB17 reviews · 17 on Google (4.9)0 in the last 90 days
- Abbotts Countrywide Norwich (43 Exchange Street)43 Exchange Street, NR2 1DP14 reviews · 14 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Norwich (81 Unthank Road)81 Unthank Road, Golden Triangle, NR2 2PE14 reviews · 14 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Norwich (Unit 5)Unit 5, Pound Lane, Thorpe St Andrew, NR7 0SR14 reviews · 14 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Newmarket100-102 High Street, CB8 8JP4 reviews · 4 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Dereham30 Market Place, NR19 2AP2 reviews · 2 on Google (5.0)0 in the last 90 days
- Abbotts Countrywide Holt1 Market Place, NR25 6BE1 reviews · 1 on Google (5.0)0 in the last 90 days
Latest reviews from every Abbotts Countrywide office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleMy boiler recently broke down - called abbotts and they sent an engineer the same day and all fixed the next day as the engineer had to order a part. Thank you for always getting things done quickly
5/5
GoogleHelped me out greatly, really friendly staff - 100% recommend!
5/5
GoogleGreat service from Rayleigh lettings in finding me a tenant. Very professional, and great communication throughout the process.
Agent replied
Thank you Lucy for your 5* review of our Letting team at Abbotts, Rayleigh. Kind regards, Scott
5/5
GoogleI have had a great experience working with Sarah, Jason and Ernesta, Abbotts rental team, and would highly recommend their services.
5/5
GoogleBeen a tenant with Abbott’s for 5 Years now, Superb service. Great team always quick to help with any issues and very clear and honest.
Agent replied
Thank you Matthew for your wonderful 5* review of your experience over the past 5 years renting through our Abbots team. Kind regards, Scott
5/5
GoogleI have dealt with Abbotts for many years and think the service is amazing ! Jason is always so prompt in getting back to me with any queries I have had as both a landlord and a tenant ! Jason and Sarah are always so welcoming and whenever I go to Rayleigh I always make time to pop in and say hi !
Agent replied
Hi Alison thank you for your lovely comments and 5* review. Best wishes, Tracey.
5/5
GoogleHad a great informative viewing with Jason just recently, his attention to detail made me feel re assured and confident in my options! Thanks a great deal, you are a true pro
Agent replied
Thank you Joel, best wishes, Mark
5/5
GoogleJason was very helpful when were looking for a rental property. He understood exactly what we needed and was very knowledgable about the properties available. Thank you
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna.
5/5
GoogleWe had the pleasure of dealing with Jason and he could not have been more accommodating throughout the process from start to finish.
Agent replied
Thank you Sophie for your excellent 5* review. Best wishes, Lucy.
1/5
GoogleBooked to view a property at an open house at 12ish. Drove an hour to get there and called to say we were going to be 5 minutes late, to be met with a rude member of staff telling me the house was sold and that she had already called and spoke to me and cancelled the viewing. She hadn't . I had no phone calls all morning let alone answer and speak to someone. I asked what would have happened if I hadn't by chance called the office, would we have just been sat outside of the property and she didn't have any answer. When I asked to speak to a manager all she kept saying was I will call you back in a minute. So unprofessional, argumentative and a waste of my time and petrol.
Agent replied
Good morning Toni, Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
GoogleExtremely satisfied with my experience using the Abbott's Rayleigh branch. First class customer service, overall a very professional and efficient team. Highly recommend!
Agent replied
Thank you for your high recommendation and 5* review of our team at Abbotts in Rayleigh. Kind regards, Scott.
5/5
GoogleRecently used Abbotts to help find a tenant for a new property I have and they let it so quickly to a great tenant. Definitely the best agent I've used in years. Thanks Sarah and Jason
5/5
GoogleI cannot recommend the lettings service at Abbott’s Rayleigh enough, especially after dealing with Jason. His service was second to none, and I really felt he had my best interests at heart. He was honest, reliable and always made sure I was kept up updated - even if that meant staying after he finished! A true star, thanks Jason!
Agent replied
Thank you Crystal for your glowing recommendation and 5* review of our Lettings Team at Abbotts, Rayleigh. Kind regards, Scott.
5/5
GoogleI have rented numerous times through Abbots in Rayleigh. Each time the process has been extremely simple and straight forward. Any issues we had once in the properties have always been dealt with in a timely manner. Jason and Sarah have always been a pleasure to deal with. Sarah in particular has been a star over the years! Would defnitely recommend Abbots to anyone looking for a straight forward rental.
Agent replied
Thank you for your wonderful recommendation and glowing 5* review of your recent experience with our team at Abbotts, Rayleigh. Kind regards, Scott
5/5
GoogleHighly recommend Abbots in Rayleigh. I found the stress of moving was made so much easier with them, which I've not had before when renting a property! Both Sarah and Jason were there every step of the way and were available when I needed them l.
Agent replied
Wonderful to read such a fantastic 5* review of Sarah, Jason and our Lettings team at Abbotts in Rayleigh. Kind regards, Scott
5/5
GoogleUsed Abbotts to find tenants for my property, excellent customer service and communication from Sarah and the team. Thank you
Agent replied
Thank you Leanne for the amazing 5* review of your experience with Sarah and our local Abbotts Countrywide team. Best wishes, Lucy
5/5
GoogleJust rented with Abbotts and the team have been fantastic. Everyone is really friendly and helpful. Really quick to reply to all my queries and have made the process so easy.
Agent replied
Thank you Bradley for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future. Best wishes Emma
2/5
GoogleTwo stars is being generous. Our agent pushed us to up our offer even though we knew it wasn’t worth the asking price and as soon as the offer was accepted we didn’t hear from them again until collecting the keys. All our emails were ignored. They misinformed us about numerous things - length of lease, parking spaces, they said the boiler was serviced (it wasn’t) and strung us along for weeks. Due to this misinformation, our sale was dragged out for longer than it should’ve been. What should’ve been a fairly straightforward sale became an expensive and complicated one. Will NOT be going to them again.
Agent replied
Thank you Lucy for taking the time to leave us with your feedback. Please be assured that client experience is very important to us and as such I would like to invite you to discuss your concerns further via review@countrywide.co.uk. Kind regards Emma
5/5
GoogleThe service is excellent. Sarah is always prompt in getting back to me with any queries I have had. Sarah and Jason are always so welcoming when I phone up or go to the Rayleigh office.
Agent replied
Many thanks Diana for the fantastic 5* review. Best wishes, Lucy
5/5
GoogleChose Abbotts as it was recommended by a friend, has an awful experience with a previous agency therefore I hope everything will go smoothly with this one. So far I've been impressed, on time, spot on and quick in finding tenants. Good customer service too.
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the Abbotts team were once again able to provide their proven, 5* service! Best wishes, Lucy.
5/5
GoogleCouldn’t recommend a better organisation! I had a problem with my kitchen sink leaking and after one quick call to Sarah, someone was sent to fix it! Thanks so much for your amazing service!!
Agent replied
Thank you for your great 5* review and kind words. Kind regards, Scott
5/5
GoogleJason at Rayleigh was absolutely fantastic with helping me rent my property out. Very quick, efficient and always going that little bit further to check up every few months. Absolute asset to the company. Thoroughly recommend. Thank you so much
Agent replied
Thank you for your 5* review of our team and in particular Jason. I am pleased to see that you would recommend them without hesitation. Kind regards, Emma
3/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
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Questions about Abbotts Countrywide
Which Abbotts Countrywide office has the most reviews?
Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.
Where are the Abbotts Countrywide offices?
The 38 Abbotts Countrywide offices, by town:
- Attleborough: 20 Exchange Street, Attleborough, Norfolk, NR17 2AB
- Basildon: 53 Southernhay, Basildon, Essex, SS14 1EU
- Beccles: 25 New Market, Beccles, Suffolk, NR34 9HE
- Bury St. Edmunds (1 Risbygate Street): 1 Risbygate Street, Bury St. Edmunds, Suffolk, IP33 3AA
- Bury St. Edmunds (39-41 King Street): 39-41 King Street, Mildenhall, Bury St. Edmunds, Suffolk, IP28 7EZ
- Cambridge: 60 Regent Street, Cambridge, Cambridgeshire, CB2 1DP
- Chelmsford: 17 Duke Street, Chelmsford, Essex, CM1 1HP
- Colchester: The Vicarage, High Street, Dedham, Colchester, Essex, CO7 6DE
- Cromer (41 Prince of Wales Road): 41 Prince of Wales Road, Cromer, Norfolk, NR27 9HS
- Cromer (41 Prince of Wales Road): 41 Prince of Wales Road, Cromer, Norfolk, NR27 9HS
- Dereham: 30 Market Place, Dereham, Norfolk, NR19 2AP
- Downham Market: 16b Bridge Street, Downham Market, Norfolk, PE38 9DH
- Ely: 12 Forehill, Ely, Cambridgeshire, CB7 4AF
- Epping: 229 High Street, Epping, Essex, CM16 4BP
- Fakenham: 7 Oak Street, Fakenham, Norfolk, NR21 9DX
- Great Yarmouth: 149 High Street, Gorleston, Great Yarmouth, Norfolk, NR31 6RB
- Halesworth: 59 Thoroughfare, Halesworth, Suffolk, IP19 8AR
- Holt: 1 Market Place, Holt, Norfolk, NR25 6BE
- Hunstanton: 50a Westgate, Hunstanton, Norfolk, PE36 5EL
- Ilford: 70 High Street, Barkingside, Ilford, Greater London, IG6 2DJ
- Ipswich (139 Main Road): 139 Main Road, Kesgrave, Ipswich, Suffolk, IP5 2NP
- Ipswich (3 Butter Market): 3 Butter Market, Ipswich, Suffolk, IP1 1BB
- Ipswich (46 High Street): 46 High Street, Hadleigh, Ipswich, Suffolk, IP7 5AL
- King's Lynn (20 High Street): 20 High Street, King's Lynn, Norfolk, PE30 1BP
- King's Lynn (Market Place): Market Place, Burnham Market, King's Lynn, Norfolk, PE31 8HF
- Newmarket: 100-102 High Street, Newmarket, Suffolk, CB8 8JP
- Norwich (185a Reepham Road): 185a Reepham Road, Hellesdon, Norwich, Norfolk, NR6 5NZ
- Norwich (2 Riverside Centre): 2 Riverside Centre, Wroxham, Norwich, Norfolk, NR12 8AJ
- Norwich (43 Exchange Street): 43 Exchange Street, Norwich, Norfolk, NR2 1DP
- Norwich (81 Unthank Road): 81 Unthank Road, Golden Triangle, Norwich, Norfolk, NR2 2PE
- Norwich (Unit 5): Unit 5, Pound Lane, Thorpe St Andrew, Norwich, Norfolk, NR7 0SR
- Rayleigh: 128 High Street, Rayleigh, Essex, SS6 7BU
- Rochford: 16 West Street, Rochford, Essex, SS4 1AJ
- Southend-on-Sea: 154 The Broadway, Thorpe Bay, Southend-on-Sea, Essex, SS1 3ES
- Stowmarket (4 High Street): 4 High Street, Debenham, Stowmarket, Suffolk, IP14 6QH
- Stowmarket (42 Ipswich Street): 42 Ipswich Street, Stowmarket, Suffolk, IP14 1AD
- Swaffham: 5 Market Place, Swaffham, Norfolk, PE37 7AB
- Thetford: 22a High Street, Watton, Thetford, Norfolk, IP25 6AE
