Trusted Agent profile · Derbyshire, Rutland, Nottinghamshire and more
Verified
★★★★★
5,944 reviews across 36 offices and 7 platforms
Newton Fallowell has 36 offices, in Newark, Burton on Trent, Lincoln, Peterborough, Retford, Oakham, Mansfield, Melton Mowbray, Stamford, Leicester Forest East, Bourne, Skegness, Boston (two offices), Oadby, Coalville, Telford, Grantham, Walsall, Brownhills, Ashby De La Zouch, Sleaford, Stoke On Trent, Brigg, Swadlincote, Lichfield, Spilsby, East Leake, Coalville Lettings, Syston, Market Deeping, Sutton Coldfield & Erdington, Worksop, Horncastle, Bingham and Melbourne (Derbyshire, Rutland, Nottinghamshire and Lincolnshire). Together they have 5,944 reviews on seven platforms, rated 4.5 out of 5 overall.
4,726
Reviews on Google
All 36 offices
340
Reviews on Facebook
All 36 offices
18
Reviews on Yell
All 36 offices
108
Reviews on The Trusted Agent
All 36 offices
408
Reviews on The Trusted Agent
All 36 offices
197
Reviews on Trustpilot
All 36 offices
147
Reviews on allAgents
All 36 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ...Read all 57 from sellers
Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommendRead all 27 from buyers
So far everything has been excellent. Kate is terrific and nothing is too much trouble. She can sort out any problem, quick and professionally. Jason also is ...Read all 2 from landlords
Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ...Read all 3 from tenants
Newton Fallowell's 36 offices, most reviewed first. Each has its own page.
Showing 108 reviews on The Trusted Agent only. Show every review
5/5
The Trusted AgentImpeccable estate agents
This branch along with its team at Newton Fallowell at their Newark branch are phenomenal. The service was outstanding in every aspect thinkable. Communication was above and beyond. Would highly recommend this company, whether buying or selling. Simply outstanding.
Dear Martin, Thank you so much for your glowing review! I really appreciate the feedback on my team and my business. Kind regards Neil
4.9/5
The Trusted Agent5* AMAZING
After being let down by another estate agent in the area, the team at Newton Fallowell stepped up and helped my partner and I find a new home. We can’t thank them enough for their time and dedication to helping us find a new property and see it through to the end. Thank you all!!!
Dear Mia, We're absolutely delighted to have turned your experience around and grateful for the opportunity to assist you and your partner in finding your new home. It's our pleasure to assist you with your 1st purchase, and we're thrilled to have been part of your journey. Thank you for placing your trust in Newton Fallowell and I really appreciate the positive review. Thank you Neil & The Team Warm regards, The Newton Fallowell
5/5
The Trusted AgentFirst time buyer
Tracey has been really helpful and friendly throughout the presses. She has provided me with lots of information and answered all my questions quickly. I would recommend this estate agents to anyone.
5/5
The Trusted AgentGreat service
A value for money service and kept informed of progress at all times
5/5
The Trusted AgentAwesome Team!
Overall fantastic experience with the Newton Fallowell team at Coalville. Great customer service, fantastic photos and a speedy efficient sale! Would highly recommend
5/5
The Trusted AgentAbsolutely amazing
Charlotte and the team at the Coalville branch have made the buying process as easy as can be, always happy to assist with questions, friendly and genuinely just made everything that bit easier. Highly recommended
5/5
The Trusted AgentProfessional Service
Simon, Charlotte and the team were professional and attentive from the start of the process, right through to completion. I would highly recommend them and definitely use them again. .
5/5
The Trusted AgentSale of Probate property
Right from the very start of valuing the property for Probate to Marketing and Selling, the team at Newton and Fallowell, Newark were brilliant. They arranged plenty of viewings and kept us up to date with everything that was happening.
Dear Ann, We're delighted to hear about your positive experience with our team at Newton & Fallowell, Newark. Your satisfaction is our top priority, and we're pleased we could support you effectively through each stage of the process. Thank you for choosing us, and for taking the time to share your thoughts. We look forward to assisting you again in the future.
5/5
The Trusted AgentOutstanding Customer Service
Charlotte at Newton Fallowell has been absolutely brilliant from when we 1st met her and continues to do so through the ongoing process
5/5
The Trusted AgentExceptional Service, Highly Recommend!
We couldn't have asked for a better experience with Kieran and his team. From the very start, they were professional, approachable, and incredibly proactive. The quality of the marketing, particularly the photography, was outstanding, and we received competitive offers quickly as a result. What truly set them apart was their commitment beyond just securing a great offer. They were instrumental in ensuring our chain completed smoothly, consistently chasing up and down the chain to keep everything moving, something we know isn’t always the case with other agents. Even in a particularly challenging chain they ensured the sale stayed on track. Honest, reliable, and always available when we needed them, Kieran and his team went above and beyond at every stage. We wouldn’t hesitate to recommend them to anyone looking to buy or sell. An exceptional service from start to finish!
4.6/5
The Trusted AgentExcellen
Really glad we went to market with Newton Fallowell. Any issues were promptly addressed with excellent customer service and upmost professionalism. Would highly recommend.
4.8/5
The Trusted AgentHelpful agents, not great solicitors
The process of buying my house was good with NF. They did however recommend their own solicitors (Beightons) to the seller. This wasn’t a great move as both of us experienced frustration. Lots of silence, no comms. By all means use NF, but not Beightons
4.8/5
The Trusted Agentgreat
All went well. very happy with a smooth transaction. Thanks to all the staff
5/5
The Trusted AgentService
Service was excellent throughout the purchasing process, even when there were a few complications all the staff explained all they could honestly and clearly
5/5
The Trusted AgentExcellent service
From the start of our sale to the end,Newton Fallowell provided an excellent and professional service particularly Sharon and Sandra.
5/5
The Trusted AgentZoe Tadman
Zoe, in particular, has been very helpful, communicative and supportive in our search for property. Even though we weren’t successful in our purchase, she couldn’t have made more effort.
5/5
The Trusted AgentVery helpful, efficient and easy to deal with
Rating only, no written review.
5/5
The Trusted AgentGreat agency
I've been very pleased with the customer service at Newton Fallowell. Everyone I have spoken to or has dealt with anything I've needed, has always been very professional, friendly and made me feel like nothing is too much trouble. Kate especially has been very helpful and efficient with getting myself and my family moved into our new home. Thank you to all of you.
5/5
The Trusted AgentExcellent service - Professional and Personal!
I cannot recommend Newton Fallowell enough, the service we received from the first phone call was impeccable. We dealt with Zoe throughout our search for a house and she was truly incredible. She was willing to go above and beyond to ensure we had everything we needed, as well as representing our specific interests during the negotiation period. She made the entire process as stress free and simple as possible, which was greatly appreciated.
5/5
The Trusted AgentVery good
Great people. Good service. Value for money. They can be pushy, patient and also understanding as required. Have recommended them to friends and neighbours. WR .
5/5
The Trusted AgentHeartfelt Thanks To Lettings
If you are looking for a dynamic agent to find you a tenant quickly, you must see Kate. Thanks to her diligence, Kate secured for us a tenant 24 hours after the property was marketed! We were most impressed with the fantastic service, advice and friendliness throughout this process. No wonder Team Newton Fallowell often achieve outstanding results, also receive many heartfelt reviews from other satisfied clients.
5/5
The Trusted AgentEfficient, effective and courteous service throughout the sale.
Always reliable and they communicated very well. The photos looked really good and so the property was well presented on Rightmove and on Newton Fallowell website. They gave good advice at every stage and gave a personal but still professional service. I am very pleased to have chosen them to market my property.
5/5
The Trusted AgentGreat estate agents.
Newton Fallowell have been great from start to finish of the purchase of our property. Good communication throughout and responded to queries very quickly. Thank you.
5/5
The Trusted AgentGreat Personnel Service
Excellent personnel service from both Simon and Sharon. Traditional local agent in our town (Burton on Trent) who understand the local market and empathize with vendors and buyers concerns. Will use them again!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Newton Fallowell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newton Fallowell branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 2 Gold across two branches.
British Property Awards winners in seven years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025, 2026. A British Property Awards winner every year since 2021.
British Property Awards by year, 2019 to 20252025 7 Gold across six branches The British Property Awards 2025 winners
2024 5 Gold across three branches The British Property Awards 2024 winners
2023 3 Gold, 1 Silver and 1 Bronze across three branches The British Property Awards 2023 winners
2022 4 Gold and 1 Silver across five branches The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2019 2 Gold across two branches The British Property Awards 2019 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
Newton Fallowell and its branches won ESTAS awards in four years, most recently 2023.
ESTAS winners in four years, the group and its branches: 2020, 2021, 2022, 2023.
ESTAS awards by year, 2020 to 20232023 3 Best in Postcode across three branches ESTAS 2023 winners
2022 1 Gold, 1 Bronze and 3 Best in County across three branches ESTAS 2022 winners
2021 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver and 3 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
Newton Fallowell and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 31 Gold across 31 branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
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Newark has the most, with 682 reviews rated 4.8 out of 5, followed by Burton on Trent with 658.
The 36 Newton Fallowell offices, by town:
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Deborah wrote: "I cannot recommend Newton Fallowell Estate Agents highly enough for the recent sale of our property. From the very first valuation to the final exchange of ..."
27 reviews from buyers, rated 4.8 out of 5 on average. For example, Anthony wrote: "Great estate agents.Very helpful and great communication. Samantha in Coalville was great and made the whole process straightforward, would highly recommend"
3 reviews from tenants, rated 5.0 out of 5 on average. For example, Gemma wrote: "Olivia has been amazing from start to finish with helping a family member rent one of their property's. Very good communication and very friendly , would ..."
Yes. In The Trusted Agent 2026 awards, Burton on Trent won Platinum, Retford won Gold and three more branches won Trusted Agent. At The British Property Awards 2026 its branches won 2 Gold awards. The group and its branches have also won 70 other industry awards since 2019.
