5/5
Really helpful staff with good communication throughout the lettings process. Would recommend.
Agent replied
Hi Christopher Thank you for taking the time to leave us a 5* review, it's greatly appreciated! Many thanks, Bethany

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5,916 reviews across 39 offices and 4 platforms
Mann has 39 offices, in Canterbury, Dartford, Portsmouth (two offices), Bromley, London (five offices), Ashford (two offices), Beckenham, Southampton (five offices), Sutton, Ramsgate, Swanley, Redhill, Gravesend, Croydon, Chatham, Gosport, Purley, Chessington, Rochester (two offices), Gillingham (two offices), Maidstone (two offices), Sheerness, Waterlooville, Yeovil, Sidcup and Sittingbourne (Kent, Greater London, Hampshire, Surrey and Somerset). Together they have 5,916 reviews on four platforms, rated 4.5 out of 5 overall.
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Mann's 39 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Really helpful staff with good communication throughout the lettings process. Would recommend.
Hi Christopher Thank you for taking the time to leave us a 5* review, it's greatly appreciated! Many thanks, Bethany
2/5
Doug was nice but in the end we ended up renting a house in Penge with serious damp issues and a dodgy landlord. After a year of problems we left and it was horrendous to get the deposit back from Mann.
Hello Fredrico We are all very sorry to hear about your experience. I think your you are aware from your conversations with the branch they have in fact ceased all dealings with this particular landlord as a result of your tenancy, we can only sincerely apologise as although there is no way for us to have known beforehand once we are made aware we consider it our absolute obligation to ensure our future clients are never knowingly placed into a problematic household. As you can see from our Google history customer care is an area our Sydenham branch takes extremely seriously.
4/5
I found the staff very fair, professional, helpful and supportive through long term tenancy management. Nadine you are a star!
Good Afternoon Thankyou very much for this review and the rating! Great to hear that Nadine and the team have provided such good service. If there is anything more we can do to earn that extra star do not hesitate to get in touch! Kind regards, Jake
5/5
Our experience at Mann Sydenham has been a very positive one. All the staff are patient, understanding and knowledgable with the thorough process of acquiring a place to live. Everything was made very clear throughout and they were always happy to help. Dominika in particular answered all our questions promptly and helped us with any problems. Would definitely recommend.
Thank you Ben for this fantastic 5 star review and recommendation. I am pleased to read that the team at Mann in Sydenham were able to deliver their usual efficient customer service. Many thanks and best wishes, Sarah.
5/5
I have been very happy with the service that I have been getting with Mann and would definitely recommend them! Nadine has been great and has dealt with every issue that I have had with my property promptly and efficiently, and therefore saved me a lot of stress as a landlord.
Hi Shukki Thank you for leaving this review. It is great to hear that the excellent level of customer service provided has given you a lot of peace of mind as a landlord. Thank you for the 5 stars as well! Kind regards, Chris
5/5
Clive, Monica and Dominique from Mann at Sydenham have been a pleasure to work with, they have gone above and beyond to help us sell our home and we can’t thank them enough. I would recommend them 100%!
Hi Linda, thank you for your 5* review. Wonderful that the team at Mann went above and beyond in the sale of your home. Best wishes, Tracey.
4/5
Nadine Watson has been helpful in sorting out work at my property and passing on the tenants' requests.
Hi E Throssell Thank you very much for this review and the 5* rating! I am delighted to hear that Nadine was helpful throughout the process! Kind regards, Jake
5/5
Very good stuff.
Thank you George for your great 5* review. Best wishes, Lucy.
5/5
I recently reported a repair on my rental property and experienced excellent service. Nadine from Mann was extremely helpful, prompt to respond to queries and kept me updated on progress.
Hi Sarah Thank you for the review. I am happy to hear that Nadine helped in getting this issue resolved for you quickly. Thank you for the 5 stars too! Kind regards, Chris
4/5
Mann have been very helpful and dependable, helping us rent out our flat while we're overseas. They respond to queries quickly and answer all our questions. Particular thanks to Daniel Sarpong and Nadine Watson.
Thank you Danny for your great 4* review of the great service you received from our dedicated Mann Countrywide team in Sydenham. Kind regards Emma
4/5
Good communication and very helpful. Always at the other end of the phone and able to answer any questions. Very much assisted with moving my purchase through to completion.
Thank you Beckie for your great 4* review of our dedicated Mann Countrywide team in Sydenham. It is fantastic to read that they were very helpful, always available to speak with and that they assisted with moving your purchase through to completion. If you can think of how the team could have earned that extra star, please do get in contact with us at review@countrywide.co.uk Best wishes, Emma
5/5
Fantastic service - quick, speedy and kept in communication all the time. Very organised move!
Many thanks for your 5* review! Best wishes, Tracey.
5/5
Excellent customer service! Very knowledgeable and friendly staff. Were happy to reschedule my appointment when I needed to move it. Very professional and informative staff. All my questions were answered and paperwork explained. The coffee is extremely good too! Very happy with the service, thank you for all your help Dominika.
Hi, Fiona Thank you for the review and the 5 stars as well! I am delighted that the team looked after you so well, even down to the coffee! Kind regards, Chris
5/5
Such Fantastic service from the whole lettings team from start to finish, would definitely use them again to let my property out, my tenants are great!
Hi Kerry Thank you very much for this review and 5* rating! Great to hear the whole team provided such good service and i'm delighted that we have been able to find great Tenants for your property! Kind regards, Jake
5/5
Stephanie and Dominika were really helpful and friendly and made the whole renting process very easy!
Thank you Camila, i am glad we could help. Kind regards, Sarah
5/5
A very easy, quick and pain free experience. Many thanks
Thank you Philip for your 5* review! Best wishes, Scott
5/5
Great experience letting from Mann, Sydenham! Many thanks to Dominika for being so helpful throughout our move.
Thank you Grace for your brilliant 5* review and kind words. I will of course make sure your comments are passed onward to the Mann Countrywide team. Kindest regards, Scott
5/5
A very professional team have understood my needs and helped me to find a new home very quickly! I’ll recommend Mann Sydenham to everyone I know!!!
Hi Regiane, Thank you for the great 5 star review. I'm pleased to see that you benefited from the passionate and personal approach taken by team. Best wishes, Sarah
5/5
Great customer service and very freindly staff. The whole thing was effortless and i would deffo use Mann in future!
It's great to see that the Mann team were once again able to provide their proven 5* friendly and professional service! Thank you Andrew. Best wishes, Lucy.
5/5
Brilliant service and support through the entire process. I have total confidence in this team.
Thank you Phil for your glowing 5* review of our local Mann team. Kind regards, Scott
5/5
A friendly and professional service, we received plenty of information and support in our property search and are about to move into our new flat - thanks Mann Sydenham!
Thank you Jean for your amazing 5* review. It is delightful to rear Mann provided you with a friendly and professional service. Best of luck in your new flat. Kind regards, Lucy.
5/5
A wonderful team of lettings agents. Kind and personable.
Many thanks Lewis for the fabulous 5* review. Kind regards, Lucy.
5/5
Clive and Monica at Mann Countrywide Sydenham recently dealt with our house purchase and were extremely helpful and professional throughout the process. They kept us updated at all times and helped move things along in the rest of the chain. It was a pleasure dealing with them!
Hi NAdia, many thanks for you recommendation and 5* review for the great service your received from Clive and Monica At Mann Countrywide. I'm delighted you were well supported throughout your house purchase. Best wishes, Tracey.
5/5
Amazing service and made us feel extremely comfortable! All nerves for our first move were settled by this amazing estate agents!!! Dominika was great!
Thank you for the 5* review. It is great to read your kind words, which I will pass on to the team and I would like to wish you the very best for the future. Kind regards, Lucy.
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Canterbury has the most, with 751 reviews rated 3.7 out of 5, followed by Dartford with 400.
The 39 Mann offices, by town:
Yes. In The Trusted Agent 2026 awards: Mann, Dartford won Gold; Mann, Southampton won Gold; Mann, Southampton won Trusted Agent; Mann, Redhill won Trusted Agent; Mann, London won Trusted Agent; Mann, Ashford won Trusted Agent; Mann, Bromley won Trusted Agent; Mann, Canterbury won Trusted Agent; Mann, Beckenham won Trusted Agent; Mann, London won Trusted Agent; Mann, Swanley won Trusted Agent; Mann, Sutton won Trusted Agent.
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