Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI have had a very positive experience dealing with this company and in particular a member of their staff by the name of Elle who I found to be extremely helpful, friendly and diligent. Would highly recommend. Many thanks.
John · 23 August 2019 · Mann London (171 Lewisham High Street)
Agent replied
Thank you John for taking the time to leave us this great 5* review! It's great to see that the professional and friendly approach taken by Elle and the Mann branch made this a excellent experience for you. Thank you for the recommendation. Kind regards, Lucy.
★★★★★ 5/5
GoogleI am so glad i chose to use mann gravesend to rent a property.
Katie dealt with me for the whole process and it was painless
She maintained a professional attitude throughout and i cannot reccomend her enough if you too are looking to rent a property in the local area.
Their customer service is top notch
Karl · 23 August 2019 · Mann Gravesend
Agent replied
Wonderful to read Karl that you had a fantastic experience with our local Mann team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleGreat service, Ryan was really helpful and polite throughout our sale. Would recommend to anyone!
Chloe · 23 August 2019 · Mann Gravesend
Agent replied
Thank you for your 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
★★★★★ 5/5
GoogleThe customer service standards within this branch are exceptional, everyone was friendly and very approachable. Staff could not do enough to help me, I would definitely recommend to anyone looking for a first class estate agency!
Charlie · 23 August 2019 · Mann Gravesend
Agent replied
Thank you Charlie for the great 5* review and recommendation. Best wishes, Lucy
★★★★★ 5/5
GoogleTop flight service from everyone I dealt with (Matthew, Erman, and Claire) at every stage; pleasure to deal with and hassle free. Fully recommend.
Matthew · 23 August 2019 · Mann London (121 Rushey Green)
Agent replied
Thank you for your great 5* review and feedback! It is great to see that you would recommend our hardworking team to others. Kind regards, Scott
★★★★★ 5/5
GoogleHad been through multiple estate agents before Mann and must say they provided the best help and were helpful throughout the process. A big thank you to Matthew who helped me!
Daniel · 23 August 2019 · Mann London (121 Rushey Green)
Agent replied
Thank you for the great 5* review. Best wishes, Lucy
★★★★★ 5/5
GoogleThey were incredibly helpful! Couldn't have asked for a better experience. We were moving from abroad and they helped us through every thing and showed patience through it all. Would definitely come back again if we needed something in the future.
Casey · 23 August 2019 · Mann Dartford
Agent replied
Thank you Casy for taking the time to leave us this great 5* review! It's great to see that the professional and friendly approach taken by the Mann branch made this a excellent experience for you. Kind regards, Lucy.
★★★★★ 5/5
GoogleTim’s professionalism, friendly manner and thorough and prompt responses , in my view, make him one of the best agents I’ve dealt with. I couldn’t recommend him highly enough!
Lorraine · 23 August 2019 · Mann Dartford
Agent replied
Many thanks for the amazing 5* review, I will ensure your kind words are passed on to our dedicated Mann team. Many thanks for the recommendation.
Best wishes, Lucy
★★★★★ 2/5
TrustpilotThey don't pay attention to your budget
I gave Mann my details, and so far they've only been sending me properties which are out of my price range. I'm pretty sure they ask you your yearly income so that they can just decide what your budget REALLY is, and it's annoying as hell.
Philip · 22 August 2019 · Mann Canterbury
★★★★★ 1/5
TrustpilotIF BUYING A HOUSE? AVOID IF RENTING? AVOID IF NEEDING THE TOILET! GO THERE!
AVOID! If you value your timeAVOID!! If your value your dignityAVOID!!! If you value your moneyI went to see a flat down in Northfleet and the agent refused to take an official offer to the vendor as I didn't have an AIP. Fair Enough.Then I get spammed with voice mails and texts demanding to call them back. I called them back and I explained; There is no point me applying for an AIP if you haven't accepted my offer. As far as I know I can turn up to your premises with an AIP as requested for the offer amount and you can turn around and say SORRY vendor found a better offer from a different buyer. WASTE OF AIP.Anyhow, they finally gave in and said that they accepted my offer and to take out the AIP.I then spoke to my mortgage adviser and got the AIP and as I was driving to work I received a text message saying "vendor has decided to take another buyers offer".What kind of scum do you have to be to waste someone's time effort and money!?TRASHY company, I will never do business with them again and you shouldn't either!
NITRO · 20 August 2019 · Mann Canterbury
★★★★★ 5/5
GoogleRating only, no written review.
Caroline · 17 August 2019 · Mann Ashford (119 Church Road)
★★★★★ 1/5
GoogleRating only, no written review.
Jas · 15 August 2019 · Mann Canterbury
Agent replied
Customer service is very important to us and as such I would like to invite you to contact us directly to discuss your rating via review@countrywide.co.uk. Many thanks, Tracey.
★★★★★ 5/5
GoogleLeigh and his team came on board as our second estate agent and we couldn’t have been happier with them. They only brought genuinely interested parties through our door which eliminated a lot of time wasters and they were very transparent with their feed back. At the very end of our sale Leigh really went above and beyond to support our purchaser and us in pushing both our exchange and completion through and we really couldn’t have completed without his help and going between all parties and solicitors.
We were beyond disappointed with their recommended solicitor though so just a heads up!
Thank you to Leigh, Ryan, Mohamed and the team!
Ann-Julie · 14 August 2019 · Mann Gravesend
Agent replied
Many thanks Ann-Julie for the wonderful 5* review. I will ensure your kind words are passed on to our dedicated team. Thank you for the recommendation.
Kind regards, Lucy
★★★★★ 5/5
GoogleI found Mann Countrywide extremely supportive, efficient and cooperative. They always update me if any work needs to be done in advance and kept me up to date with the letting of the flat. Everyone at Coutrywide is helpful specially I must mention Samantha Harden and Timothy Knight for their friendly communication, instant response the moment you need help or any information about your letting! I would be extremely happy to keep using their service !
Habibur · 13 August 2019 · Mann Dartford
Agent replied
Hi, Habib
Thank you for leaving this review and for the 5 stars as well! It's always great to read about happy customers and I'll make sure that Piara hears about this as well.
Kind regards, Chris
★★★★★ 5/5
GoogleFantastic service, thank you.
Leanne · 12 August 2019 · Mann Gravesend
Agent replied
Thank you for your 5* review!
★★★★★ 5/5
GoogleMoved into a room in a house share. Mann were quick and responsive at every step, so I had a smooth move in process.
R · 12 August 2019 · Mann London (121 Rushey Green)
Agent replied
Thank you for your 5* review! It is great to read such positive feedback. Kind regards, Scott
★★★★★ 5/5
GoogleExcellent sales progression department. Janene knows her stuff.
Matthew · 12 August 2019 · Mann Sutton
Agent replied
Thank you Matthew for the great 5* review.
Best wishes, Lucy
★★★★★ 5/5
GoogleCannot thank Sarah and her team enough for the effort and perseverance that they put in to sell our house. Exceptional service !! Thanks Sarah !!!
Charles · 12 August 2019 · Mann Redhill
Agent replied
Thank you for your 5* review! It is great to read such positive feedback. Kind regards, Scott
★★★★★ 5/5
GoogleWe have been letting our property through this agency for a few years now and I have to say that we have been very well looked after. We were not sure which letting agent to work with, in the beginning. I am really glad we chose Mann. In all my dealings with this office, I can honestly say on reflection, that their staff are very responsive and highly professional. Special thanks to Etienne and Kendall for looking after us.
Gm23 · 11 August 2019 · Mann Ashford (119 Church Road)
Agent replied
Thank you for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleMany thanks to Nicole for fantastic service in dealing with the quick turnaround to enable our client to move in to his rental property on time. Would definitely recommend Mann and co, Parkgate, Liz - Relocation Agent
Liz · 7 August 2019 · Mann Southampton (19 The Marsh)
Agent replied
Thank you for your great 5* review and feedback! It is great to see that you would recommend our hardworking team to others. Kind regards, Scott
★★★★★ 5/5
GoogleHolly and Laura were always professional and very helpful. My house sale was difficult and made a lot of extra work, but they were always calm and friendly. They kept me informed all the time, which is very important.
Helen · 7 August 2019 · Mann Southampton (19 The Marsh)
Agent replied
Many thanks for the amazing 5* review, I will ensure your kind words are passed on to our dedicated Mann team. Best wishes, Lucy
★★★★★ 5/5
GoogleLee and Nicole were very helpful and friendly. Keeping me updated on the progress of my move every step of the way. I would recommend Mann to anyone who is looking for a property. Thank you to them for making this an enjoyable experience.
Vicky · 7 August 2019 · Mann Southampton (19 The Marsh)
Agent replied
Hi Vicky, thank you for the excellent 5* review and recommendation. As always, it is a pleasure to hear excellent feedback about the service we provide to our customers. I will pass your comments to our local Mann branch. Many thanks, Lucy.
★★★★★ 5/5
GoogleI have had very good customer service from the team at Mann and Co Locks Heath. They called me back and were accommodating when arranging a valuation of my house. They arrived on time and delivered the confirmation letter later the same day. I would highly recommend the team at Locks heath. Regards Chris
Chris · 7 August 2019 · Mann Southampton (19 The Marsh)
Agent replied
Thank you for your great 5* review and feedback! It is great to see that you would recommend our hardworking team to others. Kind regards, Scott
★★★★★ 5/5
GoogleHighly professional, discrete and effective, we would recommend the office at Locks Heath without reservation. Dan, Nicole and Lee made the whole process so easy and their subsequent management of the property has been thorough. They are approachable, friendly and courteous. This is an exceptional agent.
Debbie · 7 August 2019 · Mann Southampton (19 The Marsh)
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the Mann team were once again able to provide their proven, 5* service! Best wishes, Lucy.
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