Trusted Agent profile · Surrey, Hertfordshire, Oxfordshire and more
Verified
★★★★★
2,048 reviews across 53 offices and 2 platforms
Fine has 53 offices, in Northampton, Norwich, Kidderminster, Cheam, Bishops Stortford, Kingswood, Berkhamsted, Leamington Spa, Coventry, Ware, Diss, Oxford, Botley, Shirley, Loughton, Exeter, Bury St Edmunds, Kings Lynn, Larkfield, Stamford, West Malling, Woodhouse Eaves, Nottingham, Princes Risborough, Redbourn, Canterbury, Aylesbury, Brookmans Park, Caterham, Bishops Waltham, Doncaster, Moortown, Woodbridge, Lancaster, Ipswich, Egham, Grimsby, Windsor, Longfield, Bicester, Bristol, Croydon, Sheffield, Tenterden, York, Lichfield, Bideford, Milton Keynes, Abingdon-on-Thames, Witney, Bude, Minehead and Dulverton (Surrey, Hertfordshire, Oxfordshire, Kent, Norfolk, Suffolk, Buckinghamshire, West Midlands, Devon, Lincolnshire, South Yorkshire, Somerset, Northamptonshire, Worcestershire, Warwickshire, Essex, Leicestershire, Nottinghamshire, Hampshire, West Yorkshire, Lancashire, Berkshire, North Yorkshire, Staffordshire and Cornwall). Together they have 2,048 reviews on two platforms, rated 4.7 out of 5 overall.
Fine's 53 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat service, attentive & understood my needs. Had an agent Sarah Jane look after us. Helping relocate from central London to Essex. She was really great and really helped us navigate into the essex country house market. Wpuld highly recomend her and the Loughton fine & country office.
5/5
GoogleThank you so so much Sarah Jane! You’ve been incredible with helping me find my forever home. You were really kind in lending your outdoor boots so that myself and my mum could go outside in the mud. You really did go above and beyond for us. I’ve never had anyone as great as you to show me around before! Your Super kind and professional. Thanks again!
1/5
GoogleA very positive experience! Ross Anderson, Manager of Fine & Country (Canterbury) proved to be very understanding and supportive of my specific needs as a client. Many thanks!
Dear Christina, I am surprised and saddened to read your comments. Having marketed your property for over two years, generating several proceedable offers including the most recent at the full asking price, we felt we had done all an agent could to help you sell. As you were still unable to commit to sell we could not in good conscience continue to market your property to prospective buyers. Having had no recent communication from you I was also surprised to discover your concerns about the marketing payment you made in 2017. I would kindly ask you to contact our office so we can discuss this with you.
5/5
GoogleExcellent service from start to completion very knowledgeable staff, a pleasure to deal with can highly recommend.
Thank you for leaving this review, it is very much appreciated. Wishing you all the best in your new home.
5/5
GoogleFine and Country went above and beyond to ensure a smooth house sale. From the beginning to end they were excellent communicators. Daniella in the Woodbridge office checked through the chain to ensure there wouldn't be a hitch and updated us regularly at each stage. All the team were friendly and responsive. Highly recommended.
Thank you for taking the time to leave this positive review. We are so pleased you were happy with the service, it was a pleasure to work with you.
2/5
GoogleEstate agent was nice enough, but the seller hid things from the beginning. Like his house (Tall Pines, Welney) was underpinned. Then tried to charge us for all the beige grotty carpets for 2.5K...he said he will rip all the carpets from bedrooms. Also another 2.5K for all the light fittings We the naive buyers, with our kids...started panicking regarding carpets. Of course we argued for nearly 500K , you will be ripping out all carpets?!!! Seriously...I understand this is Cambridgeshire/Norfolk border....houses are expensive. But ripping out those carpets (however beige grotty they are) is taking the next level! This negotiation on fixtures and fittings took nearly 2 months! Ok 3rd month....we pressed the mortgage button....survey come back...with movement of house etc... When we pressed the seller regarding the matter....he said nonchalantly 'oh yeah house got underpinned ' 30 years ago...this shouldn't concern you....! ehh by the way....news flash ' its for the buyers to decide that'!!!! We spent more money on survey. Also we found out....neighbours are a nightmare with serving notice on seller regarding cutting hedges etc.. We the naive buyers still persisted...as it was our dream house! By the way...now it's month 4 and 5 Somehow we got the mortgage offer. Our buyers were putting pressure on us. But it's been nearly 5 months! So I don't blame them for putting pressure, as they had to move out of their rental property. Now, we somehow got to the exchange part...we are asking the seller....can we exchange please?!!!! Seller brought in excuses how he needs to find a moving out company etc....it's really hard blah blah By this point, we had a feeling....he was never going to move out! Still the naivety told us....maybe there is a chance!!! Yeah right, no chance in hell more like! Somehow we pinned the date for exchange....Guess what( read below for shocking surprise) Seller pulled out!!!!! After 6 months!!!! We wasted our money and time on this seller, who never wanted to selll! Beware of this Seller! By the way...he has tried selling in the past, should have alarm bells ringing for us.....but we the naive buyers finally learnt our lesson!!!!! Don't buy from this seller, unless you want your money and life slipping away right in front of you!
5/5
GoogleA fantastic estate agent, extremely knowledgeable and attentive in every way possible!
Hi George, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
5/5
GoogleRating only, no written review.
5/5
GoogleKim and Stephanie at the Loughton Branch have been in regular contact with me, always return calls no matter what time of day!
5/5
GoogleSteph, was brilliant and got us a buyer within a couple of weeks even in a very slow market.
5/5
GoogleI would like to express my most profound gratitude to Kim and Stephanie for their impressive professionalism and incredible customer service on 2nd November 2023, which exceeded my expectations.
5/5
GoogleI am in the process of buying a house and find Fine and Country quite professional and helpful.Kim has been dealing with us and made this whole transaction quite smooth for us.She is very thorough and understanding.We are very happy with the service we received so far.Unlike other local competitors,Fine and country approach is very friendly which tremendously helps when going through such a difficult time of uncertainty and self doubts.
5/5
GoogleI have had multiple dealings with Kim over many years and have always received the very best quality service! She always keeps me up to date, responds quickly and her industry knowledge is 2nd to none! I strongly recommend the Fine & Country brand in Loughton and you are in extremely safe hands with the service Kim and her team of superstars provides!
5/5
GoogleI had the amazing Kim who dealt with our request to view a gorgeous house in Chingford. She was very accommodating, especially since my partner and I are Deaf. She was great in emails and answering questions. During the house tour, she held hands with my children and made sure they were safe. I would highly recommend this service !
5/5
GoogleWe are currently in the process of selling a property through F&C Loughton, Kim and the team have been great thus far!
5/5
GoogleIn the Process of purchasing a property and have Found Kim to be a pleasure to deal with, always available to answer queries and help with the process! Cannot recommend them enough!
5/5
GoogleFirst experience with Fine & Country and I cant express how they have made the entire process so seamless and easy. Kim in particular has been extremely helpful, always available to answer any questions and has kept us updated throughout every stage. She has exceeded our expectations and we cannot thank her and the Fine & Country team enough!
5/5
GoogleIn the Process of purchasing a property and have Found Kim to be a pleasure to deal with, always available to answer queries and help with the process! Cannot recommend them enough!
5/5
GoogleIan was one of the most professional estate agents i have ever dealt with, this was no easy purchase and he worked tirelessly to get everyone aligned, and to get the sale complete through some difficult situations! Going well beyond the duty of an estate agent. Keeping in constant communication with us. We cant thank you enough at Fine and Country, and Ian Bransdon in particular!
Thank you so much for your kind words. We got there! What a fabulous property and I hope you have many happy years living there. Very best wishes from Ian and the team at F&C South Devon
5/5
GoogleIan Bransdon is without doubt the most attentive, efficient, dilligent and dedicated agent we have ever dealt with. Ian spent endless hours making sure that what was a very complicated sale came to fruition. This was a case of the agent definitely adding value to the process, in another agents hands this sale may well have fallen through. Three cheers for Ian Bransdon !!
Thank you so much Nick for your kind words. It is very much appreciated. I am delighted that we got there, despite it taking a little longer than expected! You have a lovely property in an amazing location. I hope that you are both very happy there and settled for the Christmas break. Very best wishes from Ian and the F&C South Devon team.
5/5
GoogleJames is a rare breed - an extremely likeable and hard working agent. He and his team helped us thoroughly throughout the whole sales process. He was extremely diligent, knowledgeable and conducted the whole process very professionally even in some quiet stressful parts of the purchase. He went above and beyond to help with every aspect of the purchase. We couldn’t recommend him highly enough.
Thanks Keld, I really appreciate your kind words. It’s been great working with you, and it’ll be great to see how you turn the property into your family home 😀 …
5/5
GoogleJames Cooper provided outstanding support throughout the buying process. From the initial contact, he was extremely responsive, offered great advice and went above and beyond to meet suppliers with/without us whenever needed and through his connections/recommendations we have also secured some new quality suppliers. James could not have made the process easier or more engaging. Thanks again James.
Thanks so much for your lovely review. Good luck with your plans, can’t wait to see the results! Best wishes, James
5/5
GoogleJames Cooper helped us to obtain a price over and above what we expected and also helped us throughout the process of selling our home. In this case it wasn't always simple but James kept things on track throughout and was always friendly but professional. My wife and I can thoroughly recommend James, through Fine and Country, to anyone considering a sale.
5/5
GoogleFrom the minute I meet James and Rachel from Fine and Country Bovey Tracey I knew that they would be professional and work really hard on our behalf. From our first meeting to valuation to the marketing , which I must say was the most professional and informative for prospective buyers I have ever seen , they have and continue to surpass any of their competitors in Devon . James has gone out of his way to help us through selling our home. Nothing has been too much trouble . I can honestly say they really are the best in the area . Professional , informative, knowledgeable, helpful and will work on your behalf as the vendor as an agent should . A huge thank you ! I cannot recommend them enough .
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Northampton has the most, with 120 reviews rated 4.8 out of 5, followed by Norwich with 111.
The 53 Fine offices, by town:
