Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleA very efficient and helpful team who arranged all the necessary things for our buy to let property and found a tenant in remarkably short time. Really nothing I could find fault with (in contrast with other agents used in the past), and very impressed with the service.
They found another tenant for us again and were as professional as the first time.PositiveResponsiveness, Quality, Professionalism, Value
Martin · 20 June 2023 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)
Agent replied · 19 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
M · 31 May 2023 · Abbotts Countrywide Colchester
Agent replied · 30 July 2023
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOutstanding service, I was living in a hotel for 3 months , searching to rent a house & suddenly Joe helped us within 24hrs & we could rent our beautiful flat .
Joe is a great & professional letting manager , he has a solution for each problem.
I will be a continuous & loyal customer to Abbotts .
Fadi · 31 May 2023 · Abbotts Countrywide Chelmsford
Agent replied · 30 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleI want to give a shout out to Sean Chadwick at Abbotts Stowmarket for the sterling job he did in assisting with the sale of my property. I sold my property through the Ipswich branch and Sean, who is with the Stowmarket office, was working in Ipswich at the time and facilitated every viewing. His professionalism, positive attitude and sales technique were key in securing a buyer for my property. He always got back to me with feedback, positive and negative, and I never had to chase. I would recommend Abbotts to anyone wishing to sell their property.
Lyn · 31 May 2023 · Abbotts Countrywide Stowmarket (42 Ipswich Street)
Agent replied · 30 July 2023
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleVery professional service, thank you very much.
Jamie · 31 May 2023 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCleo was wonderful. Informative friendly and hopefully will find the house of our dreams.
Claire · 31 May 2023 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleI want to give a shout out to Chris Parker and the team at Abbotts Ipswich for the sterling job they did selling my property. Their professionalism, courteousness and high quality customer service was second to none. Good communication is key and I was updated at every stage of the process. I have nothing negative to say about the entire process from start to finish. Estate agents often get bad press, and many deserve it, but Abbotts stands out as being one of the best in my experience. I thoroughly recommend them to anyone wanting to sell their property.
Lyn · 31 May 2023 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied · 30 July 2023
Brilliant to read your kind comments and thank you for your wonderful review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleAll the Staff at Abbotts have been professional and helpful with our search for our new home
Terry
Terry · 31 May 2023 · Abbotts Countrywide Downham Market
Agent replied · 30 July 2023
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleA little bit late writing this as my property completed September last year. Abbotts were fantastic and even rescued the purchase at one stage, they kept up a good level of communication and I never felt as if I was left in the dark with anything. Fantastic experience!
Dominic · 31 May 2023 · Abbotts Countrywide Downham Market
Agent replied · 30 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSteve has been amazing!
He has been professional, understanding and honest from the beginning to the end. He has put in so much hard work and time to help me get my first home, definitely could not have done it without him!
He has given continuous support and advice. He has surpassed my expectations in helping with the process. He has incredible knowledge and experience and he has secured us a great deal!
I am so grateful for Steve's expertise. I wish him all the best in his career and I definitely recommend him!
Shankar · 31 May 2023 · Abbotts Countrywide Downham Market
Agent replied · 30 July 2023
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 1/5
GoogleVery unprofessional, each time I’ve spoken with the staff on the phone they have been rude and have not been helpful. Went to cancel a viewing which was already difficult to organise with them and was told the property had already been rented out! I was made to feel like I was in the wrong and overall their customer service is awful. Would not recommend
Harriet · 31 May 2023 · Abbotts Countrywide Cambridge
Agent replied · 30 July 2023
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIvi is just amazing - so helpful, knowledgeable and super-friendly, yet professional too. I can't recommend her highly enough.
Melanie · 31 May 2023 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)
Agent replied · 30 July 2023
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery efficient with all aspects of renting a house. Knew about the house in a lot of detail and didn't rush over anything. Lovely people and were patient.
Maddie · 31 May 2023 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGemma was extremely helpful in our letting process. She was very responsive and able to answer all of our many questions. We would highly recommend her to any of our peers.
Ben · 31 May 2023 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)
Agent replied · 30 July 2023
Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust sold our property with Abbotts, they have been very friendly and helpful throughout, offering solid advice and showing an excellent knowledge of the marketplace and selling process, we have been delighted with the sale price they achieved for our property and Ivi and Steve have been incredibly supportive all the way. Highly recommended.
Laura · 31 May 2023 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)
Agent replied · 30 July 2023
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGemma has been wonderful to work with! She answered all our questions and even gave us information we didn't even realize we needed. I feel confident that we have found the right place thanks to her and Abbotts.
Dianna · 31 May 2023 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)
Agent replied · 30 July 2023
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI found Abbotts Letting Agents to be very professional and knowledgeable about the local housing market. Gemma and Kerry listened carefully to my requirements and helped me find the perfect tenants for my property. They were always responsive to my questions and concerns and made the whole process very smooth. I would definitely recommend Abbotts to anyone looking for a reliable and efficient letting agent.
Jack · 31 May 2023 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe lady that valued the home was professional, explained everything clearly and wasn't at all pushy.
Wecansee · 31 May 2023 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied · 30 July 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently bought a house with Abbotts
In had the pleasure of dealing with Nicola who was absolutely brilliant, very professional and polite , she made the final stages go smoothly , I can’t thank her enough for her help .
Peter · 31 May 2023 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied · 30 July 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJoanne and Harrison have been so helpful in making the process of buying my house so easy, nothing was too much trouble and they were always available with good advice, both were very friendly and approachable. It’s been a stress free experience, so thanks very much.
Claire · 31 May 2023 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied · 30 July 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA fantastic experience from beginning to end with Abbots throughout my sale. Very professional and exceptional service, particularly from Danielle Lovett who was managing my case. Very highly recommended
Glenn · 31 May 2023 · Abbotts Countrywide Norwich (2 Riverside Centre)
Agent replied · 30 July 2023
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDanielle was fantastic! The sale was time critical due to mortgages etc. and she went above and beyond to get the sale completed in the required time frame. Danielle's professionalism and friendliness made what was potentially a very stressful situation less so by effectively coordinating with all the parties involved in the sale. Should I require an Estate Agent in the future, I will definitely use Abbotts.
Would definitely recommend. Thank you for being so helpful, even after the sale completed!
Scott · 31 May 2023 · Abbotts Countrywide Norwich (2 Riverside Centre)
Agent replied · 30 July 2023
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 1/5
GoogleBe aware i sold a house years ago was valued at about 90.000 in 2007 was under threat off loosing it all had so called offers but days before it fell through till the last minute offer off £75.000 turns out it was the woman who was our agent that new our situation daughter bought it as a last minute buyer be awere of this scam people don't let the agency know your problems and all companies need investigation
Adam · 31 May 2023 · Abbotts Countrywide Thetford
Agent replied · 30 July 2023
Hi Adam, I am sorry to read that you have felt the need after several years to only now make your concerns know. Had you contacted our Customer Relations Team at the time we would have been able to look into this matter further for you. - Scott @ Customer Care
★★★★★ 5/5
GoogleHelpful and pleasant team. Happy to go the 'extra mile' for their clients. Clearly a sound and very professional team.
Michael · 31 May 2023 · Abbotts Countrywide Thetford
Agent replied · 30 July 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
