Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleIt cannot be understated how much the people at Abbotts saved me. They are always ready to help and I’ve felt safe throughout my whole house hunting journey knowing I had them by my side, even after every inconvenience that came our way they really pulled through until the end and made this as stress-free as it could be. Very friendly people would absolutely recommend if you’re looking to move soon.
Yassine · 25 June 2024 · Abbotts Countrywide Chelmsford
Agent replied · 24 August 2024
Hi Yassine, thank you for sharing your positive experience with us. We're delighted to hear that our team at Abbotts was able to assist you throughout your house hunting journey. We appreciate your recommendation and are here to help whenever you need us.
★★★★★ 5/5
GoogleKerry and Gemma took phenomenal care for my wife and I as we moved in from overseas. They patiently attended to each of our questions and worked expeditiously to get us into our house. I can't recommend them enough!
Daniel · 25 June 2024 · Abbotts Countrywide Bury St. Edmunds (39-41 King Street)
Agent replied · 24 August 2024
Daniel thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am pleased with the staff service, professional and patient.
Susan · 25 June 2024 · Abbotts Countrywide Basildon
Agent replied · 24 August 2024
Many thanks for your marvellous 5* review Susan. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI moved into my first flat with the help of the team. They were all absolutely fantastic helping me as a first time renter. I would personally like to thank Alexandra as she was very helpful and responsive to my emails / questions.
Thank you!
Sam.
Samuel · 25 June 2024 · Abbotts Countrywide Basildon
Agent replied · 24 August 2024
Many thanks for the fantastic 5* review Samuel. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery good service from Abbots Letting. Professional and kept us up to date on progress and viewings, resulting in a successful let. Many Thanks
Clive · 24 June 2024 · Abbotts Countrywide Colchester
Agent replied · 22 October 2024
Thank you for your thoughtful 5* review Clive! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GooglePhoebe S from the Colchester branch was simply delightful. The help she offered was very prompt and detailed. She went above and beyond to ensure that I felt supported with the process and communicated exceptionally well. Thanks for all your help Phoebe.
Aisha · 24 June 2024 · Abbotts Countrywide Colchester
Agent replied · 22 October 2024
Thank you for your brilliant 5* review and thank you for your kind words Aisha. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleNot very helpful whatsoever, put an offer in on a property as a cash buyer that these people are marketing over a week ago and NOT heard anything since! Gentleman who I spoke to quite condescending and abruptly answering my questions. Do these people NOT want to sell the properties they are marketing??
Phil · 21 June 2024 · Abbotts Countrywide Hunstanton
Agent replied · 21 June 2024
Thank you Phil for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTerell and Jasmine have been amazing with their service. We found our new apartment with their help, and they have communicated every step of the way. They explained everything so well, making the entire process smooth and stress-free. We highly recommend them for any future services and to our friends. Thank you, Terell and Jasmine!
Jinsa · 14 June 2024 · Abbotts Countrywide Ipswich (46 High Street)
Agent replied · 21 June 2024
Many thanks for your marvellous 5* review and recommendation Jinsa. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to express how very grateful I am for Daryl Peck mortgage advisor
For all his support With my mortgage renewal.
Daryl was very supportive professional and informative and ensured to answer all of my queries
Promptly
During my time of having a mortgage I've used a number of different mortgage advisors, but Daryl is the best 😊
I have not been the most straightforward customer but he has gone out of his way to support me in making the best decisions
For
My future
Mortgage renewal
Rebecca · 14 June 2024 · Abbotts Countrywide Ipswich (46 High Street)
Agent replied · 21 June 2024
Hi Rebecca, thank you for sharing your positive experience with Daryl Peck. We are delighted to hear that he provided you with excellent support and guidance during your mortgage renewal process. Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to express how very grateful I am for Daryl Peck mortgage advisor
For all his support With my mortgage renewal.
Daryl was very supportive professional and informative and ensured to answer all of my queries
Promptly
During my time of having a mortgage I've used a number of different mortgage advisors, but Daryl is the best 😊
I have not been the most straightforward customer but he has gone out of his way to support me in making the best decisions
For
My future
Mortgage renewal
Rebecca · 13 June 2024 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied · 20 June 2024
Hi Rebecca, thank you for sharing your positive experience with Daryl Peck. We are delighted to hear that he provided you with excellent support and guidance during your mortgage renewal process. Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTerell and Jasmine have been amazing with their service. We found our new apartment with their help, and they have communicated every step of the way. They explained everything so well, making the entire process smooth and stress-free. We highly recommend them for any future services and to our friends. Thank you, Terell and Jasmine!
Jinsa · 13 June 2024 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied · 20 June 2024
Many thanks for your marvellous 5* review and recommendation Jinsa. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhat can I say !!
Kerry jenna and the team were amazing on the purchase of our home.
Both were competent professionals with first class service.
Both went out of their way to help make our dream come true.
Thank you again Abbotts we will highly recommend you and your hard working team.
We are so happy with your services 🫶♥️
Fil · 12 June 2024 · Abbotts Countrywide Norwich (2 Riverside Centre)
Agent replied · 19 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation Fil. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to commend Kerry Gilboy for her professionalism and patience to date in advising me how best to deal with a recalcitrant tenant who will not vacate the property even though the lease is up. Kerry has explained Abbotts’ letting policies clearly and is a pleasure to work with especially as trying to market my property for rental given the intransigence of the tenant has been frustrating and has caused her considerable inconvenience in terms of travel and time wasted. Her professionalism is exemplary and she has been calm and reassuring in the face of these difficulties.
Joan · 12 June 2024 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied · 19 June 2024
Hi Joan, thank you for sharing your experience with Kerry Gilboy. We're delighted to hear about the professionalism and patience she has shown in assisting you with your tenant situation. We appreciate your kind words and are here to support you every step of the way. Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Dhinunath · 8 June 2024 · Abbotts Countrywide Stowmarket (42 Ipswich Street)
★★★★★ 5/5
GoogleThank you to the staff at Abbotts Stowmarket, Kayleigh, Sean, Joe and Jamie were all very helpful
Ganesh · 8 June 2024 · Abbotts Countrywide Stowmarket (42 Ipswich Street)
★★★★★ 5/5
GoogleRating only, no written review.
Dhinunath · 7 June 2024 · Abbotts Countrywide Stowmarket (4 High Street)
★★★★★ 5/5
GoogleThank you to the staff at Abbotts Stowmarket, Kayleigh, Sean, Joe and Jamie were all very helpful
Ganesh · 7 June 2024 · Abbotts Countrywide Stowmarket (4 High Street)
★★★★★ 5/5
GoogleDaryl our mortgage broker dealt with our re-mortgage with professionalism and kindness throughout the whole process
Nicola · 7 June 2024 · Abbotts Countrywide Ipswich (46 High Street)
Agent replied · 21 June 2024
Hi Nicola, thank you for sharing your positive experience with Daryl during your re-mortgage process. We're delighted to hear about the professionalism and kindness he provided. If you have any further feedback or need assistance in the future, feel free to reach out. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDaryl our mortgage broker dealt with our re-mortgage with professionalism and kindness throughout the whole process
Nicola · 6 June 2024 · Abbotts Countrywide Ipswich (3 Butter Market)
Agent replied · 20 June 2024
Hi Nicola, thank you for sharing your positive experience with Daryl during your re-mortgage process. We're delighted to hear about the professionalism and kindness he provided. If you have any further feedback or need assistance in the future, feel free to reach out. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKerry and Gemma took phenomenal care for my wife and I as we moved in from overseas. They patiently attended to each of our questions and worked expeditiously to get us into our house. I can't recommend them enough!
Daniel · 5 June 2024 · Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)
Agent replied · 19 June 2024
Daniel thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKind and helpful staff. Special thanks to Joanne and Oliver.
Charlie · 5 June 2024 · Abbotts Countrywide King's Lynn (Market Place)
Agent replied · 19 June 2024
Hi Charlie, thank you for your kind words about our staff, especially Joanne and Oliver. We're delighted to hear about your positive experience with us. If you need any further assistance, feel free to reach out.
★★★★★ 5/5
GoogleSo impressed with the service. Kamile and Mia are so lovely, nothing is too much trouble.
I cannot recommend this office enough.
Cheryl · 3 June 2024 · Abbotts Countrywide Fakenham
Agent replied · 20 June 2024
Cheryl Mizen thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery positive experience when using Abbotts recently. Benjamin, Pat and Jack smoothly guided us through every stage of purchasing an unusual property. Special thanks to Benjamin for his patience. Would highly recommend using Abbotts Ely and the welcome box full of vouchers and products was a very nice touch!
Sandra · 3 June 2024 · Abbotts Countrywide Ely
Agent replied · 30 July 2023
Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJasmine and Terrell really made us feel welcome, valued and at ease throughout the whole (first) renting experience. Jasmine went above and beyond to help us achieve a very fast tenancy and we would not hesitate to recommend her. Our grateful thanks to Jasmine and to Terrell - an excellent letting team
Steve · 31 May 2024 · Abbotts Countrywide Ipswich (46 High Street)
Agent replied · 21 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation Steve. Best wishes, Lucy, Customer Relations.
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