Trusted Agent profile · Kent, Surrey, East Sussex and more

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Your Move reviews in Tunbridge Wells, Dartford, New Cross and 27 more

4.5

★★★★★ Excellent

4,578 reviews across 31 offices and 4 platforms

www.your-move.co.uk

Your Move has 31 offices, in Tunbridge Wells, Dartford, New Cross, Egham, Gravesend, Whitton, Surbiton, Eltham, Plaistow, Bromley, Bexleyheath, Abbey Wood, Hastings, Catford, Swanley, Blackheath, Rainham, Rochester, Rye, Canterbury, Wallington, Sutton (two offices), Walderslade, Hoo, Maidstone, Gillingham, Chatham, Deal, Longfield and Faversham (Kent, Surrey, East Sussex and Greater London). Together they have 4,578 reviews on four platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

4,556

Reviews on Google

All 31 offices

Facebook logo

4.1 / 5

13

Reviews on Facebook

All 31 offices

Yell logo

1.0 / 5

7

Reviews on Yell

All 31 offices

View Agents logo

3.0 / 5

2

Reviews on View Agents

All 31 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Your Move's 31 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Your Move, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Your Move office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I recently sold my property through Sian and rented out another through Alex. The service I received throughout was excellent. The team were professional, responsive, and supportive from start to finish, keeping us informed at every stage of the process. Communication was always prompt and clear, and they worked hard to ensure the sale and rental progressed as smoothly as possible. Selling and renting a property can often be stressful, but their guidance and attention to detail gave me confidence throughout. I are very grateful for all of their help and would not hesitate to recommend them to anyone looking to buy, sell or rent a property.

Erin · 22 May 2026 · Your Move Wallington

Agent replied · 22 August 2026

Thank you very much for your kind words Eren, we wish you all the best with your next chapter.

5/5

Google

I cannot recommend Maria at Your Move highly enough for anyone looking to sell their property. While Your Move is a large national brand, Maria’s level of local insight was far superior to the independent agents I spoke with, as she understood the nuances of our specific location and buyer demographic perfectly. Selling a home is of course stressful, but she managed the entire process with a level of professionalism and commitment that exceeded all my expectations. Maria's communication was truly exceptional; I was never left wondering what was happening because she was always proactive with clear and consistent updates, coordinating with solicitors and the other agents in the chain far better than the estate agent managing our property purchase! She really proved her worth when managing a set of particularly difficult buyers... Maria acted as the perfect buffer, remaining incredibly calm yet firm under pressure to ensure my interests were protected without letting the situation escalate. I am incredibly grateful to Maria and the team and cannot recommend them highly enough.

Jenni · 22 May 2026 · Your Move Eltham

Agent replied · 22 August 2026

Dear Jenni Thank you very much for taking the time to write this , we are very grateful. It was lovely to work with you guys and I am so pleased we got you moved into your new home. Best wishes from Maria and the team at Eltham

5/5

Google

Really impressed! I've moved house a few times and recently sold my flat with Your Move Eltham. Maria's experience and expertise were invaluable. Superb service. She and Karina really went the extra mile.

Jan · 22 May 2026 · Your Move Eltham

5/5

Google

I had a very good experience with Your Move Eltham. I was very impressed by Harry who was patient, understanding and very helpful. I would recommend this estate agents.

Marion · 22 May 2026 · Your Move Eltham

Agent replied · 22 August 2026

Dear Marion Thank you very much for taking the time to write a review for Harry today, we are pleased that you have had a good experience with Your Move Eltham and if we can be of any assistance ion the future, please do let us know, Best wishes The Team at Your Move Eltham

5/5

Google

Both my brother and I have sold homes separatley using Phil at yourmove recently. Excellent local knowledge and pushed the sale through dealing with the solicitors enquires which had stalled to push the sale across the line.

Andrew · 22 May 2026 · Your Move New Cross

Agent replied · 22 August 2026

Hi Andrew, thank you for taking the time to leave a review for us at Your Move Estate Agents New Cross. We're happy we could meet your expectations!

5/5

Google

Review for Phil Cantell, Your Move, New Cross Rating: ⭐⭐⭐⭐⭐ I cannot recommend Phil Cantell at Your Move highly enough. After a nightmare experience with a previous estate agent who left me in limbo for nearly four years, costing me a significant amount of money and stress, finding Phil was a breath of fresh air. From our very first meeting, I knew I would be choosing him over the other two quotes I received. Here is why Phil stands out: Accurate Valuation: He provided a realistic market price and expert advice on our listing strategy, which I followed. Reliability: He set a target date for the sale and hit it exactly. Unlike my previous agent, Phil was honest, transparent, and proactive. Incredible Value: His commission was under £3,000, which was less than half of what the other agent was charging for a far inferior service. Phil operates at a level of professionalism that is rare in the industry. I would highly recommend Phil Cantell and the Your Move team to any friends or family looking to sell. Thank you, Phil, and all the best for the future!

Correia · 22 May 2026 · Your Move New Cross

Agent replied · 22 August 2026

Thank you for your kind review, we are always delighted to hear positive feedback about our team in the branch. We wish you the best of luck with the sale of your home. Your Move Estate Agents New Cross

5/5

Google

Steve Smith at Your Move has been very helpful, polite and professional. Would recommend using his services. He keeps you informed and up to date and resolve's queries effective and efficiently. It has been great going through this process with you Steve. Thank you

Sarah · 21 May 2026 · Your Move, Swanley

Agent replied · 22 August 2026

Thank you so much!

1/5

Google

Keen to take your money but stopped responding to emails as soon as there was an issue with insurance.

Michele · 16 May 2026 · Your Move Tunbridge wells

5/5

Google

This second time I’m working with Kelly and Nadia I’m really appreciated their work and good communication. Easy and fast work many thanks

Mazlum · 16 May 2026 · Your Move Tunbridge wells

Agent replied · 20 May 2026

Good afternoon Mazlum. Thank you for providing this excellent feedback - we're so pleased to read that Kelly and Nadia supported you so well. Mark - Dutton Gregory

5/5

Google

We have been dealing with Adam & Amy at YourMove to let out our home in Tunbridge Wells. I couldn't recommend them high enough, they have been amazingly hepful, understanding and found tenants within a day of going on the market. Communication has been quick and friendly. You should use them!

Jake · 15 May 2026 · Your Move Tunbridge wells

Agent replied · 16 May 2026

Thank you so much for your wonderful review Jake! It was a pleasure helping you and finding you a lovely tenant! Your Move Lettings Team.

5/5

Google

Rating only, no written review.

Chris · 12 May 2026 · Your Move Tunbridge wells

Agent replied · 20 May 2026

Thank you Chris! Katy Jewell

5/5

Google

The team at Your Move in Tunbridge Wells have been incredibly helpful during the sale of our much loved Garden Flat. I had no idea what to expect nor how to navigate problems that we encountered along the way but their advice and support during this daunting journey having been outstanding. I am delighted that they have found an enthusiastic purchaser whom I hope will enjoy making the flat their home. I can also highly recommend the lettings team who have helped me with its rental for over the past 20 years. A truly outstanding outfit. Immensely grateful. Thank you.

Nikola · 5 May 2026 · Your Move Tunbridge wells

Agent replied · 22 April 2026

Thank you so much Nikola! It was a pleasure helping you. If there is ever anything that we can help you with in the future please do let us know. Wishing you all the best. Katy Jewell

5/5

Google

I honestly can’t thank the team at Your Move enough. As a first time buyer on my own, I had no idea where to start. I spoke to multiple estate agents, but none compared to Katy and Emily. From the very first phone call to arrange viewings through to finding my perfect home, they were incredible every step of the way. They guided me through the entire process; explaining how everything worked, supporting with negotiations, arranging financial advice through their in house experts, helping with insurances, appointing solicitors, and everything in between. No matter what challenges came up, Katy and Emily were always just a phone call or email away. Nothing was ever too much trouble, whether I needed advice, reassurance, or even just someone to vent to, they were always there. I can honestly say that without them, this purchase would never have been possible. If you’re looking to buy or sell, I couldn’t recommend Your Move highly enough! They truly stand out from any other agent I’ve dealt with. Thank you so much, Katy and Emily :)

Jack · 5 May 2026 · Your Move Tunbridge wells

Agent replied · 22 April 2026

Thank you so much for your lovely review Jack! It was an absolute pleasure helping you and we wish you all the best in the future! Katy Jewell

5/5

Google

From initial contact, setting up the viewing to making that offer and taking us through to completion, Mason is was the man to take us through it all. We are so lucky to have Mason and Your Move as our agent on this house purchase. No matter who picks up the call they are always ready to help and they are all aware of different properties available in their portfolio. Mason always kept us informed of the process and went above and beyond to help us first time buyers make this purchase. Super reliable and amazing service from Mason and the team!

Dhru · 22 April 2026 · Your Move Bexleyheath

Agent replied · 22 August 2026

Thank you for your review Dhru. Mason and the team are always here to help, so if you need to move in the future, you know where we are.

1/5

Google

Curious as to how come all mangers aside one are from the same background, years ago it was a very nice mixed group. Very bad experience renting out with them

Chris · 22 April 2026 · Your Move Eltham

Agent replied · 22 August 2026

We take allegations of this nature very seriously. However, we have been unable to identify any record of you or your experience on our systems. We note similar reviews have been posted across a number of our branches and have reviewed these, but have been unable to locate any corresponding records. Please contact us at movesouth-complaints@your-move.co.uk with full details so this can be reviewed appropriately.

1/5

Google

Dodge dealings between here and the Catford branch which Ryan Oliver knows about. I had a buyer and the deal didn’t go through because the agents wanted cash under the table. Also former member of staff from the Bromley branch made it clear he and alongside a few other with different background were getting pushed out the company

Chris · 22 April 2026 · Your Move Eltham

Agent replied · 22 August 2026

We take allegations of this nature very seriously. However, we have been unable to identify any record of you or your experience on our systems. We note similar reviews have been posted across a number of our branches and have reviewed these, but have been unable to locate any corresponding records. Please contact us at movesouth-complaints@your-move.co.uk with full details so this can be reviewed appropriately.

5/5

Google

We would like to sincerely thank Lily Benson at Dutton Gregory for her excellent support throughout our home buying process. She was highly professional, efficient, and always took the time to explain everything clearly, making sure we felt confident at every stage. Her attention to detail and responsiveness made a big difference, and she helped ensure the whole process went as smoothly as possible. We truly appreciate her hard work and would highly recommend Lily Benson and Dutton Gregory to anyone in need of legal services.

Harun · 22 April 2026 · Your Move Tunbridge wells

Agent replied · 20 May 2026

Good morning Harun ISIK Thank you for taking the time to provide this detailed and excellent feedback - we're so pleased that Lily was able to support you so well. Mark - Dutton Gregory

1/5

Google

This company has gone downhill, i use to work with the Catford branch managed 2 of my properties and since I’ve been told by a staff member since I believe his name is Ryan has taken over he has gotten rid of all staff which are not white British only one sales manager of any colour and all the other managers in sales and lettings seem to be from the same background

Chris · 22 April 2026 · Your Move New Cross

Agent replied · 22 August 2026

We take allegations of this nature very seriously. However, we have been unable to identify any record of you or your experience on our systems. We note similar reviews have been posted across a number of our branches and have reviewed these, but have been unable to locate any corresponding records. Please contact us at movesouth-complaints@your-move.co.uk with full details so this can be reviewed appropriately.

5/5

Google

Phil and the team at Your Move New Cross handled the sale of my property (including the viewings) very smoothly, I highly recommend their service

Ollie · 21 April 2026 · Your Move New Cross

Agent replied · 22 April 2026

Thank you, Ollie. It was a pleasure to assist and we look forward to helping again in the near future!

5/5

Google

Purchased a flat with their help recently - they were all so helpful, and made the entire process so much smoother/ less intimidating. Special thanks to Emily and Katy, who were very kind and accommodating. Couldn’t recommend more highly.

Karl · 21 April 2026 · Your Move Tunbridge wells

Agent replied · 24 April 2026

Thank you for your lovely review Karl! If there is ever anything we can help you with in the future you know where we are! Wishing you all the best! Katy Jewell

5/5

Google

Amazing service and incredibly helpful throughout the whole process.

Emma · 20 April 2026 · Your Move Tunbridge wells

Agent replied · 22 April 2026

Thank you so much Emma! We wish you all the best in the future! Katy Jewell

5/5

Google

Pleasant experience with Dutton Gregory from the very beginning to the end of our purchase. Communication was superb and proactive, and the attention to detail shown throughout the whole process was commendable. A special gratitude to Nadia and Kelly for guiding us throughout the process.

Olu · 20 April 2026 · Your Move Tunbridge wells

Agent replied · 20 May 2026

Good morning Olu. We're so pleased that Nadia and Kelly were able to support you so well - we'll be sure to pass your feedback onto them. Thank you for providing this feedback. Mark - Dutton Gregory

5/5

Google

I recently dealt with Dutton Gregory for the sale of my property and the team demonstrated a high level of professionalism, clear communication, and strong attention to detail throughout the proces. A special thank you to Nadia and Kelly for their outstanding support. Their dedication, responsiveness, and willingness to go the extra mile truly made a difference and ensured everything ran smoothly. I would highly recommend Dutton Gregory.

Vicki · 20 April 2026 · Your Move Tunbridge wells

Agent replied · 20 May 2026

Good morning Vicki. Thank you for providing this feedback - it's lovely to read how Nadia and Kelly supported you so well. We'll be sure to pass your feedback onto them and the team. Thank you again. Mark - Dutton Gregory

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Your Move

How many reviews does Your Move have?

Your Move has 4,578 reviews across its 31 offices, rated 4.5 out of 5 overall: 4,556 on Google, 13 on Facebook, 7 on Yell, 2 on View Agents.

Which Your Move office has the most reviews?

Tunbridge Wells has the most, with 416 reviews rated 4.5 out of 5, followed by Dartford with 366.

Where are the Your Move offices?

The 31 Your Move offices, by town:

  • Abbey Wood: 1 Wilton Road, Abbey Wood, SE2 9RH
  • Bexleyheath: 102a Broadway, Bexleyheath, Kent, DA6 7DE
  • Blackheath: 186 Westcombe Hill, Blackheath, Greater London, SE3 7DH
  • Bromley: 1 West Street, Bromley, Kent, BR1 1RE
  • Canterbury: 3 St Margaret's Street, Canterbury, Kent, CT1 2AX
  • Catford: 113 Rushey Green, Catford, SE6 4AA
  • Chatham: 8-12 Military Road, Chatham, Kent, ME4 4JA
  • Dartford: 16 Spital Street, Dartford, DA1 2DL
  • Deal: 30 High Street, Deal, Kent, CT14 6HE
  • Egham: Milton House, 27 Station Rd, Egham, TW20 9LB
  • Eltham: 8 Well Hall Road, Eltham, SE9 6SF
  • Faversham: 11a Market Place, Faversham, Kent, ME13 7AG
  • Gillingham: 79 Balmoral Road, Gillingham, Kent, ME7 4PD
  • Gravesend: Zero Windmill Street, Gravesend, DA12 1AD
  • Hastings: 43 Havelock Road, Hastings, East Sussex, TN34 1BE
  • Hoo: Main Road, Hoo, Kent, ME3 9AA
  • Longfield: 53 - 55 Station Road, Longfield, Kent, DA3 7QA
  • Maidstone: 11 King Street, Maidstone, Kent, ME14 1DW
  • New Cross: 163 New Cross Road, SE14 5DG
  • Plaistow: 286-288 Barking Road, Plaistow, E13 8HR
  • Rainham: 84 High Street, Rainham, Kent, ME8 7JJ
  • Rochester: 152 High St, Rochester, ME1 1ER
  • Rye: 39 Cinque Ports Street, Rye, TN31 7AD
  • Surbiton: 22 Claremont Road, Surbiton, Surrey, KT6 4QU
  • Sutton: 2/3 Regent Parade, Sutton, Surrey, SM2 5BQ
  • Sutton Lettings: 3 Station Parade, Sutton, Surrey, SM2 5AD
  • Swanley: 43 High Street, Swanley, Kent, BR8 8AE
  • Tunbridge Wells: 18 High Street, Tunbridge Wells, Kent, TN1 1UX
  • Walderslade: 385 Walderslade Road, Kent, ME5 9LL
  • Wallington: 51a Woodcote Road, Wallington, Surrey, SM6 0LT
  • Whitton: 115 High Street, Whitton, Surrey, TW2 7LG
Has Your Move won any awards?

Yes. In The Trusted Agent 2026 awards: Your Move, Whitton won Trusted Agent.

The Trusted Agent

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