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Your Move Chris Stonock estate agents in Consett, Wallsend, Chester Le Street and 11 more

4.8

★★★★★ Excellent

4,278 reviews across 24 offices and 3 platforms

your-move.co.uk

Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

4,174

Reviews on Google

All 24 offices

Facebook logo

4.8 / 5

100

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

4

Reviews on Yell

All 24 offices

Our offices

Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.

Latest reviews from every Your Move Chris Stonock office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Very good experience through the whole process. Took away some of the stress of movingPositiveResponsiveness, Professionalism

Peter · 17 June 2022 · Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied · 16 June 2024

Hello Peter, this is wonderful to read. I'm so pleased some of the stress was taken off your shoulders during the moving process. Best wishes from all at Your Move.

5/5

Google

I've recently sold my home in Chester-le-Street, Steve was very knowledgeable and professional in the matter. I would recommend Your Move.PositiveQuality, Professionalism

Sophie · 17 June 2022 · Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied · 16 June 2024

Thank you Sophie

1/5

Google

Your Move bury their head in the sand and are completely uncooperative after a house they let out has caused serious damage to multiple neighbours property twice in a year and a half due to shoddy repairs by cowboy builders! DO NOT TRUST THIS COMPANY! Update: As shown in the companies reply, they continue to be completely uncooperative and play ignorant in regards to the damage their property has caused to neighbours property and vehicles! Yes, everyone understands nobody can control the weather, but this is not about the neighbours roof, this is about the damages done!

Michael · 17 June 2022 · Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied · 16 June 2024

Hello Michael, in response to your comments, the landlord is aware of the damage to the roof that was caused by the extreme weather conditions in recent days. As I am sure you can appreciate the storm was beyond anyone's control and the landlord will be ensuring the repairs to their property are carried out as soon as it is safe to do so.

5/5

Google

All of the team at Your Move chester le street have been extremely helpful. Sharon, Julia Steve and Georgia have all been very helpful during this very stressful time. I cannot recommend the service and help from all the team at all times.PositiveResponsiveness, Professionalism

William · 17 June 2022 · Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied · 16 June 2024

Thank you for leaving such a kind review for the team at Chester-le-Street, Mr Watson. We really appreciate your feedback.

5/5

Google

From the very first time I spoke to a member of the C-L-S yourmove team the service has been exceptional. The price they quoted was spot on, and the service throughput my sale was impeccable. Constantly kept in the loop and they went above and beyond to get the sale completed. Thank you so much to Sharon and her team

Scott · 17 June 2022 · Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied · 16 June 2024

Thank you for your kind review Scott, we really appreciate your feedback!

5/5

Google

I would like to thank Sharon and all who helped with the sale of my mum's house. Sharon went above and beyond to help my mum who has moved to Scotland. Sharon was absolutely brilliant and made a very stressful time as easy as possible. We can not thank you all at Your Move enough! Angela and MurielPositiveResponsiveness, Quality, Professionalism, Value

Angela · 17 June 2022 · Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied · 16 June 2024

Thank you for your review Angela. We really appreciate you taking the time to leave your feedback.

5/5

Google

We have just moved into our new home which we bought through Your Move. The staff, especially Sharon were amazing. They were always available when I called and Emailed. If they didn’t know the answer they would find out and come back to me. They helped to make the moving date a lot less stressful.PositiveResponsiveness, Professionalism

Lorraine · 17 June 2022 · Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied · 16 June 2024

Thank you for your review Lorraine. It's a delight to hear your move wasn't as stressful as predicted! Best wishes from all at Your Move.

5/5

Google

Today we have completed on the sale of my mother's house. I could not have had dealings with a nicer team of enthusiastic people. I did consider a cheaper option, but would have had to carry out the viewings myself. The extra investment was well worth every penny. The communication has been first class, the enthusiasm, as stated, first class, effort, you guessed it, first class. However there has just been that little bit more..... people skills from day one. I am so grateful to the whole of the Chester le Street team. A huge thank you.PositiveResponsiveness, Quality, Professionalism, Value

Kevan · 17 June 2022 · Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied · 16 June 2024

Hi Mr Weetman, thank you for taking the time to leave a review. We really appreciate your feedback and I know the team at Chester-le-Street will be delighted to read your kind comments. Best wishes from all at Your Move.

5/5

Google

This is the second time myself and my husband used Your Move at Chester-le-Street. The service was excellent, we were kept informed and updated throughout the sale. The great team are highly motivated and very committed. We received a very professional and first class service. Much appreciated. Linda and Clive Heron

Linda · 17 June 2022 · Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied · 16 June 2024

Thank you very much for your feedback Mr & Mrs Heron. It was a pleasure to work with you. Wishing you all the best from everyone at Your Move.

5/5

Google

Sold my house the first day Steve came to value it, from then on the girls in the office were fantastic. Georgia, Sharon and Julia were always on hand when I needed them .They kept me up to date with every development and even sorted a solicitor for me to handle the sale and purchase when due to the stamp duty holiday I was being turned down by solicitors because they were all swamped with business. Everything from start to finish was handled very professionally, in short, if you are looking for an estate agent in Chester-le-Street look no further than Your Move.PositiveResponsiveness, Quality, Professionalism

Darren · 17 June 2022 · Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied · 16 June 2024

Thank you for taking the time to leave a review for us Mr Sweeney. We really appreciate your feedback and wish you all the best for the future.

5/5

Google

I recently purchased a property with the help of Your Move Chester Le Street. The Your Move staff were very professional and incredibly responsive to enquiries from both sides. The office staff (in particular Georgia, Julia and Sharon) were lovely, reliable, and nothing ever seem to be too much trouble for them. The sales team were sure to keep me informed during the final stages making that part of the experience stress-free. I wouldn't hesitate to use or recommend Your Move Chester Le Street for buying or selling again. Thank you so much!

Natasha · 17 June 2022 · Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied · 16 June 2024

Thank you Natasha. Wishing you many years of happiness in your new home. Best wishes from all at Your Move.

1/5

Google

Rating only, no written review.

Engy · 16 June 2022 · Your Move Chris Stonock Sunderland (4A Athenaeum Street)

Agent replied · 15 June 2024

Hi Engy, We are disappointed to see you have given Your Move Sunderland a one star review and would like to hear more from you regarding why. I would be grateful if you could contact me via phone or email to discuss this further. The office number is 01915674095 or you can email me directly samantha.martin@your-move.co.uk. Your feedback is extremely important to us and an integral part in maintaining our high standards. I look forward to hearing from you. Kind regards

2/5

Google

Not good enough, spoken to in a terrible manner by their manager.

Andrea · 16 June 2022 · Your Move Chris Stonock Sunderland (4A Athenaeum Street)

Agent replied · 15 June 2024

Hi Andrea, I am sorry to see that you feel this way. I am the Branch Manager here at Your Move Sunderland and i am always ready to listen and work on any concerns you have. I can see i last spoke with you in May, i cannot see that any complaint was raised at the time regarding your concern however, i am more than willing to discuss this with you further now if you would like to give me a call on 01915674095. Kind regards, Sam.

1/5

Google

Called them one day. Said the person I needed to speak too was on lunch and that they'd call me back... never heard from them again.

Robert · 16 June 2022 · Your Move Chris Stonock Sunderland (4A Athenaeum Street)

Agent replied · 15 June 2024

Hi Robert, I am sorry you have not had a call back, please accept our apologies. We, like many other businesses, are experiencing unprecedented demand at the moment. We always ensure we return voicemails and messages the same day, it seems this has not happened on this occasion which i apologies for. We would always encourage you to call us back if you have not heard back from us by the end of the day as it may be that the message has not been passed on in error. Customer service as always, is a high priority for us and we would welcome the chance to resolve any concerns before a poor review is placed. Kind regards, Sam.

5/5

Google

The staff here are absolutely fantastic with a service that is second to none. A special thank you to Rachel who goes out of her way to help with anything that you ask of her.

Zine · 16 June 2022 · Your Move Chris Stonock Sunderland (4A Athenaeum Street)

Agent replied · 15 June 2024

Thank you for the 5* review Zine!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.

Trusted Agent Awards winners in one year, the group and its branches: 2025.

Trusted Agent Awards by year, 2025

Source: Trusted Agent Awards winners lists, as published, linked by year.

EA Masters

Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.

EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.

EA Masters by year, 2018 to 2025

Source: EA Masters winners lists, as published, linked by year.

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Questions about Your Move Chris Stonock

Which Your Move Chris Stonock office has the most reviews?

Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.

Where are the Your Move Chris Stonock offices?

The 24 Your Move Chris Stonock offices, by town:

Has Your Move Chris Stonock won any awards?

Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.

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