Every review we hold for the Houghton le spring office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHave been meaning to do this review for a few month but better late than never!!!We had our house up for sale with Hegartys for a full year then moved to these guys and sold for £5000 over our asking price in 4 weeks!!!.Rachel,June and David were all great .Had no problems and if we ever move again would put house up with this firm again.They were extremely professional and helpful and I would a million percent recommend them.Best estate agents in Houghton le spring!
Tracey-Ann · 30 July 2019
Agent replied
Hi Tracey-Ann and thanks for your review! We are so glad to have gotten your house sold in 4 weeks and we would be more than happy to help you again in the future. I will be sure to pass on your praise to Rachael, David, June and the rest of the team in Houghton and sales support. Thanks again and all the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleExcellent estate agents, we bought a property through them and throughout the purchase process we found them very helpful and were always available when it was needed, in fact it was largely down to them that we managed to complete to a very tight deadline. I would like to thank June at the sales progression team especially for her support and hard work.
Thank you
Dávid · 30 July 2019
Agent replied
Hi David. Thank you for the great review! We are so pleased to we could have helped you to buy the house that you were looking for, and we hope that you choose Your Move again in the future. I will be sure to pass on your praise to the Houghton branch as well as June in sales support. All the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleWould recommend anyone looking to rent or buy/sell your home with these amazing guys. Such great customer service the whole time everyone I spoke to was friendly and happy and showed genuine interest in helping me. Josh was amazing showed me round five property's and answer all my questions happily. Would never go with another house group ever again. 5 star customers!!!
Amy · 30 July 2019
Agent replied
Hi Amy, thank you so much for your review and kind words. If we can help you further please get in touch.
★★★★★ 5/5
GoogleI recently dealt with Rachel and the team at houghton branch when looking for a new home. Nothing was too much trouble and they were always helpful , customer service was excellent. I went on to buy a home in another area but would not hesitate to recommend them to anyone looking to buy or sell in their area .
David · 30 July 2019
Agent replied
Hello David, thank you very much for your feedback. I'm delighted to read your brilliant review and hope you're very happy in your new home. Best wishes from all at Your Move Chris Stonock.
★★★★★ 5/5
GooglePurchased my first home 7 years ago using Your Move in Houghton and dealt with Rachel and Rachael. Happy days they are still there and sold my home within 24 hours! Great friendly service as ever and I wouldn't hesitate to recommend them to anyone!
Daniel · 30 July 2019
Agent replied
Hi Daniel and thanks for your great 5 star review. We are so pleased that you decided to use Your Move again and thrilled that we could have sold your home in such a short space of time. I will be sure to pass on your praise to Rachael, Rachel and the rest of the team in Houghton! Thanks again and all the best for the future from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleWe have just completed on our home which we purchased through Your Move. We can't thank Rachel, June and Rachael enough. The communication was fantastic and they went over and above to help the process go as smoothly as possible.
Excellent company.
Kelsie · 30 October 2019
Agent replied
Thank you for such a lovely review Kelsie. This is brilliant feedback to receive and I'll be sure to pass your kind words on to the team. Very best wishes
★★★★★ 5/5
GoogleRented a house through your move and Joanne and Josh were great! Answered all of my questions when I didn't really know what I was doing. Not planning on moving soon but will definitely rent through them again and recommend to friends!
Danny · 30 July 2019
Agent replied
Hi Danny, thank you for taking the time to leave us a review. We hope you are happy in your home and if there's anything we can do to help please get in touch. Best wishes, Joanne and the team.
★★★★★ 5/5
GoogleWhat a joy for two elderly people searching for a home to come across an estate agent of the quality of this one.Without exception this branch has staff who really care about the service they give you and that reflects in the atmosphere of the office and its combined approach to potential customers.
In particular we must mention Rachel Smiles who received the short straw with us ,but handled it with patience , an ever listening ear and an always prepared to go to go the extra mile attitude.
Thank you sincerely for all that you did for us both.
Allan · 30 July 2019
Agent replied
Hello Mr Cook, thank you very much for taking the time to leave a review about your experience. It has been my absolute pleasure to help you. You know where I am if you need me. Best wishes from Rachel & the team at Houghton-le-Spring.
★★★★★ 5/5
GoogleDavid showed me the property, very professional and informative without trying to sell the house to me.
Dealt with Hannah in office, friendly and professional.
Would definitely use/recommend YourMove Houghton.
Jonathon · 25 March 2020
Agent replied
Thank you Jonathon
★★★★★ 5/5
GoogleFive star service
My husband and I used the services provided by Rachel and David in the Houghton Le Spring office to gain a sales valuation. We have recently had extensive work carried out on our property and were debating whether now was the time to sell it or stay for a while longer. The service that we experienced was far superior to other agents we have used in the past. Rachel has a lovely friendly manner and is very easy to talk to and has a thorough knowledge of her job. When David came to give us the valuation he was very smart and punctual which is a plus point in my book. He talked us through all the pros and cons, he had an extensive knowledge of the local area and of the estate agent business. I would not hesitate to use this company again I would definitely recommend to friends and family. Five star service, thanks again.
Tracy · 20 November 2018
Agent replied
Thank you for your kind words and positive review. If we can do any more to help please don't hesitate to get in touch.
★★★★★ 1/5
GoogleTo cut long story short i got told i definitely had a mortgage through them and after 4 months of running round getting stuff for mortgage firm (who would say very little to me as i had to go through your move as they were sorting the mortgage!) Ended up getting refused and left approx £1200 out of pocket! After this experience i wouldnt recommend them to anyone!
Michael · 30 July 2019
Agent replied
Hello Michael, firstly please accept my apologies for the delay in getting back to you as unfortunately we have just seen your review today. I am sorry to hear you did not had a positive experience with our Houghton branch, if there is anything I can help you with please email ymcs.marketing@your-move.co.uk and I will do my best to assist.
★★★★★ 5/5
GoogleJoanne and Josh were both brilliant in helping me find a new home. Thank you
Music · 30 July 2019
Agent replied
Thank you for your review
★★★★★ 5/5
GoogleRachel, Rachael and Sue are great at YourMove in Houghton! I was very anxious at first for putting our property on the market. But they explained everything and made it very easy to understand. They've kept me up to date and whenever I've needed help they've been able to point me in the right direction! Fabulous team!
Kay · 30 July 2019
Agent replied
Hi Kay and thank you for your kind words and 5-star review. I will be sure to pass on your praise to everyone at the Houghton branch. Thanks again and all the best from Your Move Chris Stonock
★★★★★ 5/5
GoogleJust finished the process of placing an offer on a house. Rachel and Sue at the Houghton office have been fantastic, very helpful. Took the time to explain things to me and my partner as we are first time buyers. Would definitely recommend!
Thomas · 4 October 2019
Agent replied
Thank you for your review Thomas. Wishing you all the best for the future, from all at Your Move Chris Stonock.
★★★★★ 5/5
GoogleVery professional,response very quick ,at the same time no pressure selling.
The website is so clear and easy to understand ,telling all process and what state i am now.As a buyer i am so happy buying property with them.
Nay · 3 November 2018
Agent replied
Thanks for the review, Weerada. We are glad that you found the website easy to use and we are glad to have helped to buy the perfect home for you! We hope that you choose Your Move again in the future. All the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleWe have recently had the pleasure of dealing with Rachel and Rachael at the houghton branch and found them very knowledgable and friendly. We would definitely recommend this Estate Agent as they genuinely care about the customer.
Michele · 30 July 2019
Agent replied
Hi Michele and thank you for the review. We are so pleased with what you thought about the service that we provided you and we hope that you will choose Your Move again. All the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleHave used your move in houghton as I was looking to move . I have spoken to Rachel Rachael and josh and they have all been really helpful.... will definitely use again .
Billy · 30 July 2019
Agent replied
Thanks for the great review, Billy! I will be sure to pass on your praise to the Houghton team. We are so pleased to have helped you to move home, and we would be more than happy to help you again in the future. All the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleThe team at the Houghton Branch - Rachel, Rachael and Josh are really good - professional, friendly and helpful in both letting and sales service. Thank You.
Stephen · 30 July 2019
Agent replied
Hi Stephen, thank you for the great review that you left us. I will be sure to pass on your praise to the Houghton team. All the best for the future from the Your Move Chris Stonock team
★★★★★ 5/5
FacebookI have been dealing with the Houghton office in respect of purchasing and also selling of my home
The staff have provided invaluable information, very friendly and helpful. I would highly recommend to anyone buying/selling
Julie · 11 June 2021
★★★★★ 5/5
GoogleFab food, great service
Jeanette · 7 January 2020
Agent replied
Thanks for your review Jeanette but we're an estate agency and don't serve food!
★★★★★ 5/5
GoogleVery helpful, definitely would recommend.
Colin · 30 July 2019
Agent replied
Thank you for your review Colin
★★★★★ 5/5
GoogleRating only, no written review.
Allison · 15 December 2019
Agent replied
Thank you Allison
★★★★★ 5/5
GoogleRating only, no written review.
Abigail · 30 July 2019
Agent replied
Thank you for rating us!
★★★★★ 5/5
GoogleRating only, no written review.
Catherine · 30 July 2019
Agent replied
Thank you Catherine
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.