5/5
Yourmove Estate Agents are amazing, helpful and very professional. However I was recommended to use a company of solicitors by yourmove which I can not recommend at all.

Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Yourmove Estate Agents are amazing, helpful and very professional. However I was recommended to use a company of solicitors by yourmove which I can not recommend at all.
5/5
Kay and Helen really looked after me during my recent move. The entire process was smooth - thanks to a great team.
Thank You
1/5
Unfortunately I have had retract my rave review of Your Move, this is not a reflection of the staff of Whitley Bay Office, but the complete ineptitude of all the divisions and departments behind the scenes. My experience was of dreadful communication, misleading information, never getting a straight answer, and charging a fortune. It was the worst management I have ever had on buy to lets. The litany of mistakes would take far too long to list, but it was an immensely stressful experience.NegativeProfessionalism
5/5
What can you say about "Your Move Whitley Bay"? As a team very professional, performance as an individual excellent. Tracy valued my property and explained how she would market the property; she was very positive and professional. Kay took over from Tracy, wow. This young lady has management potential, nothing was a problem. All issues were sorted before I was informed of the the position, Kay performed her job over and above what would be expected of an Estate Agent or any employee. The results of Kay's work produced a good sale for me and I would expect a good purchase for the buyer.PositiveProfessionalism
We're pleased to know that your experience with us was a good one, Edward! Your kind words are greatly appreciated, we are proud of our team at Your Move and we hope you won't hesitate to contact us in the future. 😊 …
5/5
Your Move in Whitley Bay recently helped me and my family navigate selling our family home and buy a new one. They could not have been more helpful! Having lived there for many years we'd never sold a house before, but Julie made the whole process smooth and easy. Along with keeping us up to date regularly, Julie was also very active in chasing up other people in the chain - buyers, sellers, solicitors - everyone! The package offered on selling our house was very good value for money and we would definately recommend Your Move to anyone wanting to sell their home. Thank you again!!!
5/5
Your Move have been nothing short of exceptional in helping us move in high stress circumstances. In a market as hectic as Whitley Bay's is, Your Move did a great job of finding us the best qualified buyers and managing the process as smoothly and quickly as I could have imagined. We went from valuation to moved in a shade over three months, and the team kept us well-informed throughout, although special mention must go to Julie, who handled our sale with true professionalism and friendliness.
1/5
Rating only, no written review.
Hello, I'm really sorry to see you have only rated us one star. We would like the opportunity to discuss your experience and find out what went wrong. Please call us or email when convenient. Best wishes, Your Move.
5/5
Brilliant work done by abi and the team.
Thank you very much Ben
5/5
Brilliant customer service provided by the team at Yourmove, very helpful and informative throughout.
Thank you very much for your kind review. Best wishes from all at Your Move.
5/5
Very friendly staff Always kept you up to date with communication . Would definitely recommend using them in the future .
Thank you Tom. Very best wishes from all at Your Move.
5/5
A good experience, Claire, Abi and Bridie are very professional, polite and courteous.
Hello Tracy, thank you for taking the time to leave a review for us. Best wishes from all at Your Move.
5/5
Just rented my first property through this estate agent and could not be happier. They have kept me in the loop every step of the way. Can’t thank them enough.
Thank you Alexandra, wishing you all the best in your new home from all of us at Your Move.
5/5
Very friendly and professional service, and great communication, the team have kept me up to speed with the whole sale process.
Thank you for taking the time to leave a review for us Mr Whaley, we really appreciate your kind words. Best wishes from all at Your Move.
4/5
Nothing too much trouble for the team Abi,Bridie,Claire and Alex very friendly great service
Thank you Mr King, we really appreciate you taking the time to leave a review for us.
5/5
Just to say we had amazing advice and help from the staff Abi , Claire , Bridie and Claire . Well Done .Thankyou.
Thank you very much for your feedback Susan
5/5
Every one at the your move branch in rowlands gill have been extremely helpful and Friendly giving advice and local info ,nothing is too much trouble .Abi,Bridie,Claire and Alex are a fantastic team .Thank you so much x
Thank you for your review Fiona, we really appreciate your feedback. Best wishes from all at Your Move.
5/5
Excellent service and highly recommended. We are new to the area, but Abi and the team made us feel at ease and were on hand every step of the way. Phone calls and questions were answered in a timely fashion, service exceeded. Thank you to the team.
Thank you very much for your review. We really appreciate your kind comments. Best wishes from all at Your Move.
5/5
Put our house on the market and from start to finish kept me up to date with a phone call every couple of days with the progress. All the staff very professional and friendly, answered all questions and concerns we had over our house and buying our other house. So I would like to say a big thank you
Hello Nicola, thank you for taking the time to leave a review for us. We really appreciate your feedback. Best wishes from all at Your Move.
5/5
Thanks Abi and everyone at Your Move, Rowlands Gill. Lovely people who made the process of selling, viewing etc stress free. Thanks for listening to me! Five Stars.....
Thank you for taking the time to leave a review for us Dany, we really appreciate your kind words. Best wishes from all at Your Move.
5/5
Excellent service from the initial valuation with Alex to the viewings and offers through Bridie and Clair. Well done Abi and the team.
Thank you very much for choosing Your Move Mr Mason and thank you for your review. We really appreciate your feedback. Best wishes from all at Your Move Chris Stonock.
5/5
Excellent service when selling our property from abi, Claire Bridie and alex. Clearly communicated with us and sold the property fast. Hoping the rest of the sales goes as smoothly with the sales progression team.
Thank you Anna, wishing you all the best as your sale moves forward from all at Your Move.
5/5
I've used Your Move twice now for the tenant find service. Abi, Bridie, Claire & Alex have been more than helpful providing regular updates and advice. Recently, they were notified by neighbours that the smoke alarms were going off in the vacant properly, as I was unable to attend due to work, Claire went up and rectified the problem. Nothing is too much trouble for these guys and I cannot recommend enough.
Thank you for your lovely feedback, we really appreciate it! Best wishes from all at Your Move Rowlands Gill.
5/5
Friendly staff that always return my calls and nothing seems to be too much trouble for them. Polite, courteous and professional is just a few words I’d use to describe every interaction I’ve had with the Roland’s Gill branch and as I come from a customer driven profession, attributes like a good attitude, high presentation standards and excellent communication skills have to be a given. I would like to take this opportunity to mention Abi, who has worked tirelessly to ensure a smooth journey through our purchase. I would not hesitate to highly recommend them to anyone moving home.
Hello Rob, thank you so much for taking the time to leave a review for us. We really appreciate your kinds words. Wishing you all the best, from all at Your Move.
5/5
We’ve recently been dealing with Your Move Estate Agents at the Rowlands Gill branch. I would firstly like to say how fantastic they’ve been in putting us at ease, we have been dealing with them in buying our very first home and couldn’t have asked for a better team. They’ve been contactable at all times and have dealt with any query no matter how simple or difficult. A special mention to Abi, Claire, Bridie and Alex who have been super helpful in every way. Give them a raise! Thanks again guys. Matthew and McKenzie
Thank you so much for your lovely review, Matthew. We really appreciate your feedback and hope you will be very happy in your first home. Best wishes from all at Your Move.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.

Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.