Every review we hold for the Whickham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFriendly, professional and great service. Since the day I rang them to arrange my viewing until the day I moved in, I was very impressed with the friendliness and the professionalism. Bethany was very friendly and helpful, she made sure everything went smoothly and well with my moving. Great service and communication, everything very clear and recorded via email which is great. Also Sheila was lovely having moved into new area I haven’t a great clue with the public transport, but she was so kind and told me the best public service to the city centre. Would have definitely recommended Your Move Whickham, again would give Bethany five stars review for all her hard work and help. Thank you ?? (Dewi)
Worldclass · 9 September 2019
Agent replied
Thank you so much for your great review! I am glad we managed to find a new home for you and assist you with the move into the new area.
Kind Regards,
Bethany Phillips, Your Move Whickham
★★★★★ 5/5
GoogleI recently sold my house through Your Move Whickham branch and I can’t speak highly enough with regards to Hazel and the team there, particularly Sheila. Nothing was too much trouble, everyone I spoke to at the Whickham branch were always a pleasure to speak to, extremely professional and not like any other estate agent I’ve dealt with. I felt all the team there know the market, allowing me to sell my house quickly so I could move to my dream home. If you are thinking of selling your home, use this agency!
Sara · 9 September 2019
Agent replied
Hi Sara. Thank you so much for your positive feedback.Iit was a real pleasure to deal with you and we know that you will be happy in your new home. Customers like you make our job so much easier and we wish you well.
Kinds Regards Sheila
★★★★★ 5/5
GoogleI have had an excellent experience moving into my new flat with your move. All the way through the process they have been helpful and efficient and I have felt reassured that everything is in hand. Thank you to Bethany who has seen me through the process, and also to Gillian who I have had support from. The staff have been friendly and professional, they have communicated with me regularly and nothing has been too much trouble for them.
Laura · 30 July 2019
Agent replied
Thank you for your feedback Laura, it is highly appreciated. If you need us in the future you know where we are. Kind Regards, Bethany Phillips
★★★★★ 5/5
GoogleBethany has been extremely helpful from start to finish helping us find and move into our flat. She managed to make a very stressful at times situation a lot better by always keeping us fully updated and answering my many questions very promptly. Brilliant customer service, very friendly, personal and professional service from all the staff at Your Move Whickham.
Sarah · 30 July 2019
Agent replied
Thank you for your kind review. Happy moving to the both of you and I am sure you will love your new home. Thank you, Bethany Phillips
★★★★★ 5/5
GoogleI use Your Move Whickham as property management agents .
The service from Bethany Phillips and the team has been friendly
& highly professional.
They find me excellent new tenants almost before the previous tenants
leave , therefore there’s only a very short interval for any refurbishment.
This is what every landlords wants.I can’t recommend them more highly.
Tom · 9 September 2019
Agent replied
Thank you for your kind words! I am delighted you are happy with the service received and I look forward to continuing business in the future.
Kind regards,
Bethany Phillips, Your Move Whickham
★★★★★ 5/5
GoogleBethany was great from start to finish with helping us move into our new home! Very responsive with any emails or enquires that I had regarding the flat.
If you are looking to move home ask for Bethany would 100% recommend herself and your move to anyone!
Thanks again :)
Amy · 30 July 2019
Agent replied
Thank you for your review Amy, it was a pleasure to deal with yourself and Daniel in the search of a new home for you both. Kind Regards, Bethany Phillips
★★★★★ 5/5
GoogleJust like to say a big thank you to Bethany for her help with the renting of our property. Always on top of her game and all carried out in a cheerful manner but also at the same time very professional. Once again many thanks for your help.
David · 30 July 2019
Agent replied
Thank you both for your kind words, I really appreciate it. I look forward to continuing business with you. Always happy to help! Kind regards, Bethany Phillips
★★★★★ 5/5
GoogleBethany provides a first class professional and friendly service from start to finish. She made a very stressful situation much better and she was lovely to deal with throughout . Thank you Bethany for all your help and always responding to my many many emails!
Clair · 30 July 2019
Agent replied
Thank you for your lovely review Clair! It was a pleasure dealing with you throughout the application. Good luck in your new home I'm sure you will enjoy your time there! You know where I am if you need any help in the future.
Kind regards, Bethany Phillips
★★★★★ 5/5
GoogleBethany has been very helpful, always quick to respond and ready to answer any queries that I had. She promptly organised viewings of the properties that I was interested in and has been similarly attentive throughout the tenancy process. Thanks Bethany!
Kate · 30 July 2019
Agent replied
Thank you for your lovely review, no doubt you will enjoy your new adventure and your new home. Kind regards, Bethany Phillips
★★★★★ 5/5
GoogleBethany was extremely professional and efficient from start to finish, she quickly responded to all queries and made sure I was kept fully informed of progress.
Would definitely recommend your move Whickham the service is second to none ????
Colin · 25 February 2020
Agent replied
Thank you so much for your lovely review Colin. I hope you enjoy your new home and we are always happy to help. Kind regards, The Whickham Team
★★★★★ 5/5
GoogleBethany has been so helpful and friendly throughout and has found us excellent tenants. We have used Your Move in Whickham for our rental properties for the past 5 years and the service has always been extremely good.
Julie · 30 July 2019
Agent replied
It has been a pleasure dealing with both of you and I look forward to continuing business in the future. It's great to hear positive feedback about the service our clients receive.
Thank you! Bethany Phillips
★★★★★ 5/5
GoogleHave just purchased a property in Whickham through Your Move. Gillian and the team were great, giving constant progress reports and chasing solicitors when required. It could have been much more stressful without them. Thanks.
Paul · 30 July 2019
Agent replied
Thank you for the great review! It was a pleasure dealing with you as customers. Wishing you both
happiness in your New Home,
Kind Regards Gillian.
★★★★★ 5/5
GoogleBethany has been so helpful in my house search she has answered any questions I’ve had. I would recommend her to anyone who is looking to move
Miss · 30 July 2019
Agent replied
Thank you for your review I am glad I was able to assist you in your property search. Kind regards, Bethany Phillips
★★★★★ 5/5
GoogleHave recently moved into one of Your Move Whickham’s properties and I can say the whole experience was easy and stress free... Bethany ensured any questions or queries we had were dealt with very efficiently, has been a pleasure to deal with and provides a fantastic customer centric service as do Hazel, Sheila and the other ladies in the branch. Would highly recommend!
Liam · 9 September 2019
Agent replied
Thank you for your 5* review Liam. I hope you both enjoy your new home and I am always here to help with any queries!
Kind Regards,
Bethany Phillips, Your Move Whickham
★★★★★ 5/5
GoogleI had to move to a new rental property during lockdown, which was quite a stressful prospect! Your Move Whickham were great, quick to respond and everything went really smoothly despite the circumstances. They did all they could to help, and I would recommend them.
Laura · 25 May 2020
★★★★★ 5/5
GoogleBethany is always really helpful and very responsive keeping me fully updated.
Karen · 30 July 2019
Agent replied
Thank you for the positive review, I am glad you are happy with the service you're receiving. Kind regards, Bethany
★★★★★ 5/5
GoogleWe have just moved into our new home and couldn't have done it without the help or your move. Gillian helped us every step of the way. From valuation to sale and purchase, and putting us in touch with a great mortgage advisor. Would 100% recommend Your Move to anyone looking to buy or sell.
Immy · 31 August 2019
Agent replied
Thank you for your amazing review, it has been my pleasure to help and guide you through the
process of buying your forever home, good luck to you both!! Our team in Whickham are the
best. Kind regards Gillian
★★★★★ 1/5
GoogleAbsolutely rubbish service. First property viewing no agent showed up - I waited twenty minutes. Another property advertised with them that I arranged to view (reluctantly because it was with this agency!!) No-one was home when we went round at our pre-arranged time. The third one (I know I should have given up then!!) We arrived to be told the property had been sold and the owner had instructed them to cancel our viewing which your move whickham hadn't bothered to do. Avoid this agency!
Frankie · 29 August 2020
★★★★★ 5/5
GoogleA very quick and smooth experience, first time using Your Move, everything was handled quickly and not long after applying for a property we had handled all the set up and are now about to move in. Communication was quick and any questions were promptly responded too. Would recommend.
Mark · 30 July 2019
Agent replied
Thank you for your kind review Mark. We are glad we were able to assist you in finding a new home, and we hope your pets love the home as much as you do! Thank you, Your Move Whickham Team
★★★★★ 5/5
GoogleEver since Your Move have taken over my tenancy, things have run very smoothly. Previously, things took months to be done and very little help was given, but since Bethany and Your Move have taken over, everything has been done swiftly and they have been extremely helpful.
Richard · 10 October 2019
Agent replied
I am glad you are happy with the service you're now receiving and I do apologise for any troubles you have encountered in the past. Thank you for your review. Bethany Phillips
★★★★★ 5/5
GoogleRecently purchased a house through your-move whickham, and dealt primarily with Gill, she was extremely helpful and informative throughout the whole process. I'm very thankful, and would fully recommend using Your-Move Whickham for your next property purchase!
Graeme · 19 November 2019
Agent replied
Thank you for your 5* review of the service you received during the purchase of your new home.
Your feedback is truly valued as we aim to offer the best service possible at all times.
I hope you enjoy making your purchase your new home.
Kind regards, Gillian
★★★★★ 5/5
GoogleBethany from your move whickham was very helpful and I managed to move house within a matter of days thanks to her! Brilliant customer service and I would recommend moving through your move to anyone.
Emily · 30 July 2019
Agent replied
It's great to know you are happy with your new home and hope you are all settled in. Thank you for the great review. Kind regards, Bethany
★★★★★ 5/5
GoogleRecently rented a property through Yourmove with the help of Bethany! Would definitely recommend she is very helpful and would always keep you in the loop with everything. Thank you again.
Callam · 30 July 2019
Agent replied
Good luck to you both in your new home and thank you kindly for the great review! Kind Regards, Bethany
★★★★★ 5/5
GoogleQuick , efficient and informative service . All questions were always answered in a timely manner . Can definitely recommend this agent for renting out properties.
All · 31 August 2019
Agent replied
Thank you for your kind review. All feedback is greatly appreciated by staff in the Whickham branch and we are all pleased that you were happy with the service received! Kind regards, The Whickham Team
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