Every review we hold for the Washington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have sold my house & also bought a house with your move. I have never sold a house before so I was worried as i didnt have a clue how it all worked. I can't thank Sharon Macfeggan at your Washington branch enough she has been amazing, always keeps me up to date with everything, she is so reassuring & helpful and always on top of everything. She has talked me through the process & been in contact every step of the way. She's always so friendly. Also thank you to Callum who has been a fantastic help too, again he has kept me reassured and if Sharon wasn't available he was always happy to help me. I have already recommended your move & will continue to do so. Thank you so much for everything.
Natalie · 30 July 2019
Agent replied
Hi Natalie, apologies for the late reply. We are so happy that we could have both sold and found you a house and so pleased that to have been able to ease your worry. I will be sure to pass on your praise to Sharon, Callum and the rest of the team at Washington. All the best from Your Move Chris Stonock
★★★★★ 5/5
GoogleExcellent experience at Your Move Washington. Thank you Sophie, Sharon, Marie and Alyson. I cannot speak highly enough about Sophie, from the first time we met we have received an excellent service. Sophie was extremely helpful, efficient and friendly. She helped us to sell our property, buy our dream home and arrange our new mortgage. The whole process was problem free and we felt very informed throughout. The whole team have made what is a very stressful time so much easier. I would recommend using them for all their services.
Cara · 30 July 2019
Agent replied
Hello Cara, thank you so much for your review. It is brilliant to read your feedback. Best wishes from all at Your Move.
★★★★★ 5/5
GoogleI had my property up for sale with another agent for 7 weeks and had no viewings. As I was eager to sell I went through rightmove to see which agent in Washington had sold the most properties and I identified Your Move. From my first call into the office, I found the team to be polite and eager to sell my property. I dealt with Sophie and Sharon throughout and they were very professional. The girls in the office managed to sell my property within 7 days and generated several viewings in this time. They gave regular feedback and were very proactive generating the viewings and negotiating the sale. I would highly recommend their services.
Penny · 9 December 2017
Agent replied
That is great to hear thank you for sharing your experience with our Washington branch.
★★★★★ 5/5
FacebookI Highly recommended Forex trader in no other person than Taisha Carson. I’ve really made so much from Forex Trading with the help of Taisha Carson who has stood by me as a Teacher, a Mentor, a Listener and as a Leader that she is. I started up my investment with her with just $1,000 which i earned $15,750 in space of 6days. And if you wish to find out more about her Trading services feel free to inbox her now , then contact Taisha Carson on Email: taishacarson025@gmail.comWhatsApp :+1(910)502-3651Facebook: Taisha Carson
Gomow · 2 April 2023
★★★★★ 5/5
GoogleFrom the Word go Your Move has kept me informed, given advice and Sharon Stubbs was especially helpful in guiding me through the paperwork - even to the point of fitting in an appointment with me on her day off. All the staff are polite and courteous and they have made what could be a very stressful event much easier. I would highly recommend them
Wendy · 30 July 2019
Agent replied
Hello Wendy, thank you very much for sharing your experience with us. I will pass on your gratitude to Sharon. Very best wishes, Your Move Chris Stonock.
★★★★★ 5/5
GoogleHighly recommended, I was struggling to get viewings with another Estate Agent so I decided to change to Your Move and it was 100% the right decision. Sharon was amazing and when I received an offer June took over to continue the support with the sale. I can't thank them enough, they really did go over and above to support me. Thank you!
Ali · 29 September 2019
Agent replied
Thank you Ali
★★★★★ 5/5
GoogleI can most certainly recommend Sharon and her team. Their help and advice during the recent sale of our property was excellent. Their professional guidance was invaluable in dealing with matters outside our own normal experience.
Joan · 30 July 2019
Agent replied
Hi Joan and thank you for your great 5* review! We are so happy to have been able to sell your house for you and hope that you choose to use Your Move again in the future. I will be sure to pass on your praise to Sharon and the rest of the Washington branch! Thanks again and all the best from the Your Move Chris Stonock team!
★★★★★ 5/5
GoogleCalled in for some advice and couldn't of been happier with the warm welcome I received. Mandy was very knowledgeable and took time to answer all of my queries. Will definitely be back! Thank you!
Michele · 5 December 2019
Agent replied
Thank you Michele
★★★★★ 5/5
GoogleWould like to thank Sharon, Mandy and Phil for all their help they gave me as a landlord starting out. They have have been very patient and helpful with all my questions.
Craig · 1 August 2020
Agent replied
Thank you Craig
★★★★★ 5/5
GoogleWould definitely recommend!
After trying to sell our house with another company for 8 months, we decided to put the property on the market with yourmove after a discussion with Sophie at the Washington branch. Within 4 weeks of the property being on the market with Yourmove, Sophie had carried out a viewing and secured a sale...much to our delight!
We are due to complete on 1st March and the process couldn’t have been made easier. We’ve been updated every step of the way, help has been available to us and any questions we had, were answered with no hassle to Sophie or her colleagues. The process couldn’t have been more stress free for us and we are grateful to the Washington branch for the smooth transition.
Megan · 30 July 2019
Agent replied
Hi Megan, thank you very much for your lovely review. Best of luck with your completion from all at Your Move.
★★★★★ 5/5
GoogleWe just wanted to compliment the staff at Your Move Washington who we have been working with in relation to our rental properties. They offer and excellent service to customers and their attention to detail is of a very high standard and at a competitive price. Our tenants have fed back that they also had a positive experience when working with the company. We would have no hesitation in recommending others to use the service they provide. Thank again Brian & Gordon
Brian · 30 July 2019
Agent replied
That is brilliant to hear Brian. Thank you so much for your positive feedback and we are more than delighted to have you with us.
★★★★★ 5/5
GoogleThis was the first time I have sold a property and from my initial enquiry with Tanya then Ian coming to do the valuation to Sharon and June in sales the service was excellent. They kept me updated throughout the sale. It was a pleasure dealing with them as they put you at ease. I was impressed at how quick a buyer was found and the sale went through. I would not hesitate using them again and would highly recommend them.
Elaine · 30 July 2019
Agent replied
Hi Elaine and thank you for the great review! We are so glad to have been able to sell your house for you, and we hope that you choose Your Move again in the future! I will be sure to pass on your praise to everyone at the Washington branch. All the best from the Your Move Chris Stonock team
★★★★★ 4/5
Googlehi
i would just like to thank Callum for all his help in selling my house everything was carried out very professionally and i would recommend Your Move to my freinds
Christopher · 30 July 2019
Agent replied
Hi Christopher and thank you for the kind review. We are so pleased that we could have helped you in selling your home, I will be sure to pass on all of your praise to Callum and the rest of the the Washington branch. All the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleGreat advice given by the team around buy to let and investment. Thanks to Tanya, Mandy, Sharon and Phil. Hopefully see you soon.
Danni · 25 March 2020
Agent replied
Thank you Danni
★★★★★ 5/5
GoogleGreat estate agents really helpful! Particularly Mandy, Annaleigh, Tanya, Jonny and Ian! Thanks.
Chelsea · 2 December 2019
Agent replied
Thank you for your review Chelsea!
★★★★★ 5/5
GoogleThank you Sharon and Callum for your great service and support.
MARGARET · 30 July 2019
Agent replied
Hi Margaret. Thank you for the kind review! We are so pleased to have helped you and we hope that you choose Your Move again in the near future. I will be sure to pass on your praise to Sharon, Callum and the rest of the Washington branch. All the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleExcellent Service from Annaleigh and the team. Would highly recommend
Simon · 30 July 2019
Agent replied
Thank you for the great review, Simon. I will pass on your praise and recommendation to Annaleigh and the rest of the team at Washington. All the best from the Your Move Chris Stonock team
★★★★★ 1/5
FacebookAfter numerous emails on a property on rightmove to yourselves from my husband, and phonecalls from myself it's a wonder how you actually sell houses. We have tried to book an appointment for numerous houses but have not heard anything back from anyone for any of them. Shocking customer service.
Kerri · 12 November 2020
Agent replied · 5 February 2024
Hi Kerri, I’m really sorry nobody has got back to you. Can you just confirm it was your name that the requests were sent via Rightmove? I will check our requests again to see if they have come through. If there are any houses you would like to view, please call 0191 4160100 and we would be more than happy to help arrange these.
★★★★★ 5/5
GoogleYour Move did it all for me from start to finish, doing all the work that is stressful and keeping well informed along the way, if I had questions nothing was a bother, friendly but professional staff. if I ever moved again I would most defiantly be going through your move again.
Claire · 3 December 2019
Agent replied
Thank you Claire.
★★★★★ 5/5
FacebookI cannot praise the staff at this branch enough,they go above and beyond in assisting customers,very professional and really know their business.They helped us to move hassle free and nothing was too much trouble.Sharon,Tanya,Phil and Laura are so friendly it was like I was being looked after by family members rather than an estate agent.I cannot recommend this team highly enough and wouldn’t hesitate to use them again or to pass on details to family and friends if the need arose.Thank you YourMove Washington for an outstanding service.
Paul · 6 November 2020
★★★★★ 5/5
GoogleA very professional and experienced team is located on this site. I found every member of the team to be very approachable, friendly and helpful. Great support and advice received. They communicate and pass on information accurately and promptly. I can't praise them enough for their thorough work ethics.
Angela · 30 July 2019
Agent replied
Thank you for such a fabulous review Angela. I am delighted to hear how well the team performed for you.
★★★★★ 5/5
GoogleWe just bought our new home through Your Move and we couldn't be happier with the service received from the girls in Washington. Friendly, helpful staff, really efficient at arranging viewings and then helping us every step of the way to get the house we wanted. Thank you!
Abigail · 30 July 2019
Agent replied
Thank you for your review. We were delighted to be able to help you.
★★★★★ 3/5
GoogleStaff are helpful and pleasant, but it's evident that the principle priority is to get your money in their account as soon as possible. As property managers, they do little if anything to help with rectifying any faults.
Lee · 30 July 2019
Agent replied
I'm sorry to hear this Lee, if there's anything we can do to help please contact the branch.
★★★★★ 5/5
GoogleWhile looking for a property I have used several estate agents but by far the most helpful and responsive was Tanya at Your Move in Washington. So thank you in trying to make the whole process less stressful.
Mark · 30 July 2019
Agent replied
Hi Mark and thank you for your great review. I will be sure to pass on your praise to Tanya and the rest of the staff at Washington. Thanks again and all the best from Your Move Chris Stonock
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