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Your Move Sunderland reviews

4.6

★★★★★ Excellent

189 reviews across 2 platforms

4a Athenaeum Street, Sunderland SR1 1QX

Your Move's Sunderland office at 4a Athenaeum Street is rated 4.6 out of 5 across 189 reviews on two platforms, including 186 Google reviews rated 4.6. Checked 9 October 2026.

Google logo

4.6 / 5

186

Reviews on Google

This office

Yell logo

1.0 / 5

3

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sunderland office, from every platform, shown as written. First names only.

5/5

Google

I would like to share my wonderful experience of selling our house with Yourmove estate agents, Sunderland. Especially, I would like to thank Chloe, she was very kind and helpful to enquire and inform us about each buyers process very detail and all matter was taken care of in a friendly and professional manner. Yourmove was definitely different from other agents who I appointed earlier as they give 100% to their communication and professionalism that is what helps real estate agents to build a lasting relationship with their customers.

Lijo · 15 August 2026

Agent replied · 22 August 2026

Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear about your experience with Your Move Sunderland and, in particular, that Chloe provided such a friendly, professional and informative service throughout the sale. We’re very proud of the communication and customer service we provide, so it’s fantastic to know this made a difference to you. We’ll be sure to pass your kind comments on to Chloe. Thank you again for choosing Your Move Sunderland, and we wish you all the very best for the future!

5/5

Google

I can’t recommend the team at your Move Estate Agents Sunderland highly enough. From start to finish, the service was outstanding, and the whole process felt smooth, professional, and genuinely cared for. A huge thank you to Sam, Sarah x 2, Maddison, Chloe who were always available to answer questions, kept me fully informed, and handled everything with incredible efficiency and warmth. Nothing ever felt like too much trouble, and communication was clear and reassuring throughout. A special mention to Sam for the incredibly thorough market research she carried out in preparation for the valuation and home visit. The comparables she presented were detailed, well-explained, and clearly tailored to my property, giving me complete confidence in the pricing strategy from the very beginning. Her preparation, knowledge of the market and buyer base really stood out and set the tone for the entire experience. What really stood out overall was the personal touch. Moving can be stressful, but the team made it feel manageable Not only did they support me throughout, but they also supported our buyers, helping to keep everything progressing smoothly for everyone involved. Their knowledge of the market, the process and attention to detail, and dedication to getting the best outcome truly set them apart. Even more impressively, from listing to reaching best and final offers took less than a week, with all offers coming in at or above the asking price. This speaks volumes about their strategy, marketing, and deep understanding of the local market. Thanks to their hard work and commitment, everything was completed seamlessly. I’m so grateful for their support and wouldn’t hesitate to recommend Your Move Estate Agents Sunderland to anyone looking for a reliable, friendly, and highly professional service. An exceptional experience from an exceptional team!

Suzanne · 30 March 2026

Agent replied · 13 April 2026

Thank you Suzanne for your recommendation and for trusting us with your move. We wish you all the very best in your new home, and please don’t hesitate to reach out if we can help you again in the future. Sarah 😊 …

5/5

Google

I am a landlord with a mid-size property portfolio and have worked with Gail Lewicki at Your-Move for several years. She has always been professional, knowledgeable, and reliable. Gail has a strong understanding of the local area and rental market and consistently gives clear advice on how to achieve the best possible rent. She is excellent at marketing and presenting properties so they are shown in the best light, and she manages tenants efficiently and professionally. Her experience really shows, and I regularly rely on her for sound commercial advice. Gail is always easy to contact by phone or email, which makes managing properties much easier. I would highly recommend Gail as a lettings manager and she would be my first choice.

Sanjit · 13 March 2026

Agent replied · 13 April 2026

Thank you for your glowing review Sanjit, Gail will be thrilled to hear your feedback. Thank you for you for your continued support, Gail really appreciates this & looks forward to working with you in the future. Sam😊 …

5/5

Google

The staff at Sunderland have been amazing, looking after my rented property for the last five years and helping me sell and completing today. The staff are really friendly and extremely professional . They have been there to answer any questions( ;and there has been a lot) to keeping me updated with new laws coming in. Thank you Sam and Chloe. Gayle

Gayle · 22 July 2026

Agent replied · 22 August 2026

Thank you so much for your lovely review, Gayle. It has been an absolute pleasure helping you with your property over the last five years and supporting you through the sale process right through to completion. We're delighted to hear that you felt well-informed and supported throughout. Your kind words mean a great deal to us, and we'll be sure to share your feedback with Sam and Chloe. Thank you for putting your trust in our team, and we wish you all the very best for the future. Sam, Chloe & the Sunderland Team

5/5

Google

Thankyou to the staff at Your move Sunderland especially Sarah who has been very professional and efficient in making my house purchase easy and stress free. She kept me informed of everything that was happening with frequent phone calls to remind me or inform me of progress. I would have no hesitation in recommending Sarah and colleagues for your house purchase/sale.

Elizabeth · 22 June 2026

Agent replied · 22 August 2026

Thank you so much for your kind words and for taking the time to leave such a wonderful review. We are delighted to hear that Sarah provided you with a professional and stress free experience throughout your house purchase. On behalf of Sarah and everyone at Your Move Sunderland, we wish you all the very best in your new home. Kind regards Samantha

5/5

Google

I have been using Your move Sunderland for a number of years as a landlord and have nothing but good things to say about all of the staff there. Had ongoing problem trying to claim from a previous tennant. Big shout out to Gail who finally got it sorted for me. First class service.

Dave · 22 July 2026

Agent replied · 22 August 2026

Thank you for your wonderful feedback. We’re delighted to hear that you have had such a positive experience with Your Move Sunderland over the years. A special thank you for recognising Gail’s efforts. We know how frustrating ongoing tenant claims can be, and we’re pleased that Gail was able to help get the matter resolved for you. Your kind words and appreciation will mean a great deal to her. We truly value your loyalty as a landlord and look forward to continuing to provide you with first-class service for many years to come. Sam 😊

5/5

Google

Maddison and Sam were fantastic throughout the whole process. We couldn’t recommend them highly enough. They accommodated us whenever needed, listened carefully to our requirements, and sourced the perfect property for us. Their knowledge was excellent, and they supported us throughout the sale, even when the legalities were far from straightforward.

Tom · 22 July 2026

Agent replied · 22 August 2026

Thank you so much for your wonderful review. We're delighted we could find the perfect property for you and provide the support you needed every step of the way, especially during the more complex parts of the legal process. Your kind words and recommendation mean a great deal to us. Sam 😊 …

5/5

Google

Sarah Symons has been brilliant through out our purchase. Sarah regularly rings with updates and when I have rang to ask a question or ask for an update on the purchase Sarah has dealt with this quickly and efficiently and come back to me with a detailed response. Sarah has been great to deal with and we have trusted her through out the process.

Grace · 13 March 2026

Agent replied · 13 April 2026

Thanks so much for the lovely review Grace! We’re so pleased to hear that Sarah kept you updated and made the whole process feel smooth and stress free. It’s great to know you felt confident and supported throughout. Really appreciate you taking the time to share this. Sam 😊 …

5/5

Google

Gail is an absolute star, I’ve used her for property management for a few years now and she always ads a personal touch to bridge tenant, landlord and property priorities to offer all round support. Whenever I’ll be in the property management situation again I’d be calling her for help and support. Best regards and good luck Gail & the team, Ken

Kenneth · 13 March 2026

Agent replied · 13 April 2026

Thank you so much Ken! It’s been such a pleasure working with you over the years, and I’m so glad the personal touch has made a difference. You know where I am if you ever need help again 😊 All the best, Gail & the Team. …

5/5

Google

We had a wonderful experience with the agency and ended up living in the best house. The staff were incredibly helpful and ensured we had a smooth experience throughout. Gail Lewicki was my first point of contact, and she has been excellent, professionally and personally, even after we have moved out of the country. Would highly recommend them!

Sakshi · 13 March 2026

Agent replied · 13 April 2026

Thank you so much for the lovely review! We’re so happy to hear you had such a great experience and ended up in the perfect home, that’s exactly what we hope for every client. I’ll make sure Gail sees your kind words too. Wishing you all the best in your new adventure, and thanks again for the recommendation! Sam 😊

5/5

Google

The whole process was smooth and easy thanks to Your Move team who made this possible. Special thanks to Madison who was always ready to update us and answer our questions. We would recommend them to anyone.

Michael · 1 August 2026

Agent replied · 22 August 2026

Thank you so much for your kind words and recommendation. I'm delighted to hear that you found the whole process smooth and easy. Madison will be thrilled to know that her support, regular updates, and willingness to answer your questions made such a positive difference to your experience. We really appreciate your feedback and wish you all the best in your new home! Sam 😊

4/5

Google

From applying for a property to obtaining one with your move was pretty easy. The staff are polite and very helpful. This would be my first recommendation to anyone looking for a property. 5 stars as Thier is no faults with the way they run …

Thomas · 22 May 2026

Agent replied · 22 August 2026

We really appreciate your kind words Thomas, we are so pleased we were able to help you move home and that you had a great experience with us. If you need any help in the future please don't hesitate to reach out. Sam 😊 …

5/5

Google

We had a fantastic experience buying our first home with this agency. As first-time buyers, the whole process felt overwhelming at times, but the team made everything so much easier and less stressful. A special thank you to Sarah and …

Madu · 22 June 2026

Agent replied · 22 August 2026

Thank you so much for your lovely review! We’re so glad we could help make your first home buying experience a positive one. Sarah and Chloe will be thrilled to hear your kind words. Huge congratulations on your first home, and thank you for choosing us! Sam 😊 …

5/5

Google

We've just recently took out a first time mortgage so found the whole process quite daunting but Samantha and her team helped us every step of the way with little questions we had regarding our new home, they were always on hand and got …

Steven · 22 May 2026

Agent replied · 22 August 2026

Thank you so much for your kind words! I'm pleased we were able to support you through your first home buying experience and make the process feel less daunting. It’s great to know you felt well looked after and that your questions were … More

5/5

Google

We've just finished purchasing our first home via your move and we couldn't be happier with the level of customer service and guidance we received as first time buyers, Chloe Mercer was especially helpful as the main point of contact and …

Nathan · 22 May 2026

Agent replied · 22 August 2026

Thank you so much for your wonderful review and for choosing Your Move to help you purchase your home. We’re delighted to hear that you were happy with the service and guidance provided throughout the process. … More

5/5

Google

I purchased a house that Your Move Sunderland were selling. The service was outstanding and the team were always so friendly and helpful, I feel they went above and beyond and I would absolutely use these if I ever came to selling a home due to how positive my experience has been. Thank you!

Louise · 13 February 2026

Agent replied · 13 April 2026

Thanks so much for your lovely review Louise! We’re really glad to hear you had such a positive experience buying your home with us. It was a pleasure helping you through the process, and we’re happy the team could make things a bit easier along the way. We really appreciate the recommendation, and if you ever decide to sell in the future, we’d love to help again. Enjoy your new home and thanks again for choosing Your Move Sunderland! Sam😊

5/5

Google

Sarah Symons was fantastic in dealing with my house sale. Kept me informed at every stage and went above and beyond to help me get moved. The whole of the team was also great. I would be happy to recommend Your Move to anyone buying or selling.

Debbie · 13 March 2026

Agent replied · 13 April 2026

Thank you so much for your wonderful feedback Debbie! I am delighted to hear that Sarah was fantastic throughout your house sale and kept you informed every step of the way. Your recommendation means a great deal to all of us at Your Move. We wish you every happiness in your new home, and if we can help again in the future, we’d be more than happy to do so! Sam 😊

5/5

Google

I cannot recommend this team enough! Sam, both Sarahs (yes, two of them, double the brilliance), Amy, and Maddison were absolute lifesavers during my move. From the very start, they were attentive, patient, and somehow managed to keep me sane through the chaos. I’m convinced they all deserve medals… or at least a long holiday after dealing with me! They went above and beyond, answering every question (even the silly ones), calming my nerves, and making sure everything went as smoothly possible. If I ever have to move again I’d use them in a heartbeat. But as I joked after the completion, I suspect they’d all quit if they heard I was selling again! Thanks so much to the whole team for their amazing customer service, endless patience, and for making what was a very stressful time feel manageable. You guys are brilliant!

Kris1241 · 27 March 2025

Agent replied · 4 May 2025

Thank you so much Fiona and Kris for such a glowing review. I'm so pleased we made your move a little easier for you, it's been a pleasure to work with you. We all wish you the best of luck in your new home and for the future. Thank you for choosing Your Move and if there is ever anything we can help with in the future please do not hesitate to reach out. Sam : )

5/5

Google

Samantha Martin was fantastic and really helped throughout the whole process, will 100% use again and would definitely recommend! Thanks very much Sam, from Pete and Tom

Peter · 22 July 2026

Agent replied · 22 August 2026

Thank you Pete & Tom, I really appreciate you taking the time to leave a review. Wishing you the best of luck with the property and look forward to working with you in the future. Sam 😊 …

5/5

Google

Sarah has been amazing throughout my moving property process. Constantly reassuring when needed and quick and efficient with the process. Also massive Thankyou to Gail too. She was just as amazing!

Alex · 22 June 2026

Agent replied · 22 August 2026

Thank you so much for your kind words. We're delighted to hear that Sarah and Gail provided such great support throughout your moving process. We understand how important reassurance and efficiency are during a move, and it's wonderful to know they helped make the experience a positive one. We'll be sure to pass on your lovely feedback to both of them. Wishing you all the best in your new home Sam🙂

5/5

Google

Maddison and Sarah were amazing! They kept me updated every week and chased the chain when requested! Will deffo contact them when we need to sell!

Emma · 22 July 2026

Agent replied · 22 August 2026

Thank you so much for your wonderful review! We're delighted to hear that Maddison and Sarah kept you updated throughout the process and were proactive in chasing the chain when needed. I will be sure to pass on your kind words to them. Congratulations on your move, and we look forward to helping you again when the time comes to sell. Wishing you all the best in your new home! Sam 😊

5/5

Google

The team were great. Chloe and Sarah kept me informed and always went that extra mile to make sure everything was going along as it should.

Neil · 22 July 2026

Agent replied · 22 August 2026

Thank you for your kind feedback. We're delighted to hear that Chloe and Sarah kept you well informed and provided such excellent support throughout the process. I'll be sure to pass on your comments to them. It's wonderful to know their dedication and willingness to go the extra mile helped ensure everything progressed smoothly. We really appreciate you taking the time to share your experience. Sam 😀

5/5

Google

Gail, Samantha and Chloe were all very helpful throughout the process of letting the property. Their support made the process smooth and straightforward, and I appreciated their assistance from start to finish.

Jong · 22 May 2026

Agent replied · 22 August 2026

Thank you for your kind feedback. Your comments mean a great deal to the team, and we truly appreciate you taking the time to share your experience. Sam 😊 …

5/5

Google

Absolutely brilliant customer service. Nothing is too much bother and the girls literally held our hands and helped us at every step. Would definitely recommend coming here if you are moving. Thank you Sarah, Sarah, Sam and Maddison you were fantastic

Carole · 13 February 2026

Agent replied · 13 April 2026

Thank you so much for this lovely review! We’re absolutely delighted to hear that you felt supported every step of the way, that’s exactly what we aim for. The team will be so pleased to hear your kind words, and i will be sure to pass on your thanks to Sarah, Sarah and Maddison. Wishing you all the very best with your move, and thank you again for the recommendation! Sam 😊

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Questions about Your Move Sunderland

How many reviews does Your Move Sunderland have?

Your Move's Sunderland office has 189 reviews across two platforms: 186 on Google, 3 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Your Move Sunderland's rating?

Your Move Sunderland is rated 4.6 out of 5 across all 189 reviews, and 4.6 out of 5 on Google from 186 reviews, checked 9 October 2026.

Where is Your Move's Sunderland office?

Your Move Sunderland, 4a Athenaeum Street, Sunderland SR1 1QX.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.