Every review we hold for the Crawcrook office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCouldn’t have wished for a better service selling my house and buying my new home.Denise and the girls went more than the extra mile as I was purchasing from a vendor who made every single thing awkward.nothing was a problem for Denise even having to do some of the work that the vendor should have done!.
Constant contact and updates throughout and she gave me total confidence in her and her team from start to finish.id recommend anyone to use your move at crawcrook,a fantastic team second to none!.thank you to Denise and the girls,I can’t thank you enough!
Scott · 30 July 2019
Agent replied
You are very welcome Scott. We got there in the end. Thank you for the amazing review.
★★★★★ 5/5
GoogleThe team at Crawcrook were brilliant through the whole process of my house move. No question was too small and I always got a response as soon as possible. I would highly recommend using Your Move Crawcrook for your house move. Denise did an amazing job at looking after my whole process and I felt that everything was dealt with professionally and efficiently!
Giovanna · 26 November 2019
Agent replied
Many thanks for your feedback Giovanna. We hope you're settled in your new home!
★★★★★ 5/5
GoogleA frist-class service from the Crawcrook team, especially Denise, who was our main contact. There were a number of hurdels encounted during the sale process, outside of Your Move's control. However, the Crawcrook team did a great job in helping address and resolve all of the issues, right the way through to completing the sale. Well done!
Andrew · 30 July 2019
Agent replied
Thank you for your lovely feedback. We got there in the end. If we can be of any more assistance please do not hesitate to contact us.
★★★★★ 5/5
GoogleRecently had the pleasure of working with Sarah-Jayne at Your Move Crawcrook, great service. I would highly recommend Sarah-Jayne and her colleagues at this branch if you are looking at selling or buying a property in the area.
Paul · 30 July 2019
Agent replied
Thank you for your kind words. We hope you are happy in your new home and appreciate the great feedback too!
Kind Regards,
Sarah-Jayne
★★★★★ 5/5
GoogleDenise and team went above and beyond in our recent sale. Always there when I had a query and made sure I was kept up to date with the whole process at every moment. Highly recommended!
Jamie · 27 October 2019
Agent replied
We got there in the end Jamie! Thank you for your feedback and All the very best in your new home.
★★★★★ 5/5
Googlewe sold our house and bought our home through Your move. All staff were always friendly and happy to help with our enquiries, particularly Leanne! couldn't reccomend enough! thank you ladies xx
Jade · 29 October 2019
Agent replied
Many thanks for your feedback Jade. We hope you're settled in your new home!
★★★★★ 5/5
GoogleVery professional, friendly and welcoming branch, with a quick and hassle free service all round. Special thank you to Leanne and Suzanne for all your hard work and help along the way!
Phily · 24 October 2019
Agent replied
Thank you so much Phily for your feedback. You know where we are if you ever need us in the future.
★★★★★ 5/5
GoogleMassive thank you to Suzanne for all her help??, Leanne and Katrina have been amazing throughout and nothing was a bother. They have all been so helpful and made my experience a good one. Don't fancy doing it again though! ?????. Thank you for all your help!!??????
Karen · 24 February 2020
★★★★★ 5/5
GoogleI would have no hesitation in recommending your move crawcrook to anyone , they were a breath of fresh air , regularly kept me updated and called back when they said they would , the girls were really friendly and helpful, they made a stressful process a very relaxed affair, so thank you to all the girls it's all been very much appreciated
Jason · 30 July 2019
Agent replied
Really appreciate your feedback Jason, thank you. All the very best in your new home.
★★★★★ 5/5
GoogleIt was a difficult process for us but just due to circumstances. We got there in the end. The team in the office were very professional,supportive and positive throughout. We used one of your moves panel of solicitors and again this made it far easier. I would definitely recommend Your Move particularly the Crawcrook office.
Isabella · 2 July 2019
Agent replied
Yes, we got there in the end! We hope you are very happy in your new home.
Thank you for your feedback, it is highly appreciated. If you need us in the future you know where we are!
★★★★★ 5/5
GoogleWould like to say a big thankyou to all the girls at your move they have gone above and beyond helping me and Gary into are new home they were absolutely brilliant from start to finish a massive thankyou to you all from both of us . Would certainly recommend to anyone moving home
Michelle · 30 July 2019
Agent replied
Many thanks to you both. We hope you are very happy in your new home. Time to relax.
★★★★★ 5/5
GoogleAfter moving house at the beginning of last year we were hoping to make it a long-term house.
We ran into problems with awful landlords and a neighbour from hell and thankfully the amazing ladies at the Crawcrook branch not only listened to all of our complaints with an empathetic ear but tried their best to help in anyway they could. They eventually managed to help us leave on an early release clause and move into a super little house.
Myself, my husband and both my children couldn't think more highly of them!
HayleyLouise · 24 February 2020
★★★★★ 5/5
GoogleLeanne, Katrina and Denise and fabulous team were amazing and worked so hard in our recent sale. They were always there when I had a query via e mail and kept in touch with my dad via telephone and made sure we were kept up to date with the whole process every week. We certainly highly recommend amazing Your Move!!!! Thank you for all your hard work we really appreciated it!! You are all a stars!! ?? and you all made our dream come true!! Xxxxxx
Jules · 25 January 2020
★★★★★ 5/5
GoogleAll the staff at right move deserve a huge pat of the back for their professionalism, and how they deal with their customers. Ive now purchased 2 properties over the past decade through the company and have been very impressed by the help you receive and the low fees they demand. The building itself is located in the heart of Crawcrook and offers property for the surrounding villages. The staff are great in store and on visits. Would recommend you use right move as the transition is smooth from first looking at houses to the buying process, and you will not be disappointed
Tammy · 30 July 2019
★★★★★ 5/5
GoogleExcellent professional service from all the girls in the office of your move crawcrook who handled the sale of my home and the purchase of another .
They work as a team and nothing was a problem for them,. my greatest appreciation and thanks to them
Sandra · 26 November 2019
Agent replied
Your very welcome Sandra. Thank you for your recommendation. All the very best.
★★★★★ 3/5
GoogleStaff here are helpful enough but I have had issues with the head office staff or the call centre.
In my time that I have been a tenant, had no issues. Ending the tenancy was a tough process. I recommend being very specific when communicating via email as assumptions were made on my behalf.
Again, I have to stress that it's not the local agent that has let me down.
Dan · 24 February 2020
★★★★★ 5/5
GoogleThe girls in the office couldn't do enough for you. All really professional and super helpful. If you looking to buy a house in the area go and see them. Recommend 100%
Simon · 19 November 2019
Agent replied
Thank you so much for the recommendation Simon! Much Appreciated. Hope you have settled in your new home.
★★★★★ 1/5
GoogleBought a house from your move they didn't collect keys from family neighbours so we had to ask for them and they took a week to remove sign after we move in
Leigh · 16 September 2019
Agent replied
Thank you for you feedback, we do aim to collect all spare keys and outhouse keys in from sellers for completion and we will take your comments on board.
★★★★★ 5/5
GoogleWould highly recommend, the Your Move girls went above and beyond to get us into our home and made our first buying experience as stress free as possible.
Sophie · 29 October 2019
Agent replied
Thank you Sophie for your recommendation. We wish you all the very best in your new home.
★★★★★ 5/5
GoogleWould recommend using your move, always available for advice and support, made the purchase a lot less stressful.
Rayray · 8 July 2019
Agent replied
Thank you for your recommendation Rachel, we wish you all the very best in your new home.
★★★★★ 5/5
GoogleGreat service as always. Would highly recommend for buying and selling.
Tim · 30 July 2019
Agent replied
Thank you for your feedback Tim, it is highly appreciated. If you need us in the future you know where we are.
★★★★★ 5/5
GoogleDid every thing possible to speed things along,no compliants.
DENNY · 26 November 2019
Agent replied
Thank you Denny, much appreciated.
★★★★★ 5/5
GoogleGreat service, would definitely recommend, thanks again!
Martin · 30 July 2019
Agent replied
Thank you Martin and we wish you all the very best in your new home.
★★★★★ 3/5
GoogleOnly looked in the window!
DAVID · 23 September 2019
Agent replied
Thanks David.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
