Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMy property is let out by Yourmove Sunderland, and dealt with by Rachel. She has sorted everything out promptly, and is very easy to communicate with. Can't complain, since she took over my case!
Thank you Jessica for you lovely review.
5/5
GoogleI mainly dealt with just Sam and Sarah but can praise them high enough for all there help and guidance when selling our house and buying our new property. Disappointed with communication from our solicitors but Sam and her team chased up all my queries promptly. Cant thank them enough.PositiveResponsiveness, Professionalism
Thanks Sue, i hope you are very happy in your new home!
5/5
GoogleYour move has been a godsend for me having to find a suitable flat fairly quickly and helping me keep everything organised. Elliot was the team member I engaged with the most who put up with my random questions and telling me updates as soon as he got them. At no point did I phone or email and not receive a friendly and helpful response! Seems to be a very genuine team who want the best for their customers which cannot always be said for other estate agents. Literally can't even express how happy I am with how everything went - such a smooth move to a lovely flat for me and my cats when I was going through a very stressful time. Thank you your move and in particular a big whopping thank you to Elliot!! :)PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleYour Move is definitely the RIGHT MOVE especially working/dealing with Jasmin May to secure my new rented property was super rewarding. Her professionalism, work etiquettes and patience especially after putting her under a lot of pressure was admirable. I'll definitely recommend "Your Move" and of course I'll ask you to deal and work with Jasmin May to secure your property. She's the ABSOLUTE BEST but please promise you wouldn't put her in as much pressure as I did? 😉PositiveResponsiveness, Quality, Professionalism, Value
Thank you Ugo, your kind review is appreciated.
5/5
GoogleWhere do I start? I think there was another review about this branch being extremely professional and I absolutely agree. I’m a landlord and was in a very difficult situation with a previous tenant and the state of the house that needed sorting out immediately. It was extremely stressful. Jasmin was there helping me every step of the way and turned things around within a week. She fully understood delays cost money and was extremely conscientious about improving my situation and bringing a level of balance to a very difficult situation. I’m extremely grateful for her help and look forward to establishing long term business relationships with this branch.
Good Morning Rajeev, Thank you for such a lovely review. Jasmin is a great asset to our team, i will pass on your kind words. Thank you
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleGreat customer service
5/5
GoogleVery helpful after applying for a flat when I’ve never been private. Amazing customer service throughout the whole process. Lovely staff
5/5
GoogleVery happy with the professional way the sale of our small apartment was handled - can definitely recommend the Crawcrook team!
5/5
GoogleRecently dealt with Your Move Crawcrook for a house purchase and can honestly say we received a fantastic service, the team was great, especially Denise who went the extra mile on more than one occasion! Would highly recommend!PositiveResponsiveness, Professionalism
Thank you for your kind review James we wish you all the very best for the future Michelle and Team Crawcrook
5/5
GoogleThe Crawcrook branch and Denise in particular were excellent throughout our process. We dealt with many different Estate Agents while looking for a property and they stood head and shoulders above the rest. Always answered the telephone and dealt with our queries quickly and professionally. Can't recommend them enough.
Thank you so much for your kind review Chris, it was a pleasure working with you. We all hope you will be very happy in your new home. Michelle and all the team in Crawcrook
5/5
GoogleI know that usually the estate agent works in the best interest of the seller rather than the buyer, but as the buyer in what turned out to be a complicated conveyancing process, I always felt fully supported by Denise P and Michelle at Your Move. They always responded to my emails, dealt with my stress with kindness and reassurance, and worked hard behind the scenes to keep the whole conveyancing process moving when it often looked as though my purchase might fail. I never felt that they weren't also on my side, and they facilitated easy communication between myself and the seller with them as intermediary. It felt that nothing was too much trouble, and Denise even made time for me to view my new home two days prior to completion, to ensure that there were no outstanding issues that I would need the seller to address. As it happened, the boiler had 'gone to sleep' after being out of use for several months, and they arranged for it to be serviced and fine-tuned in time for move-in day. I cannot thank them enough for flying the good customer service flag so high. Really, all estate agents should work to this standard -- they went above and beyond. Thanks a million to all at Your Move Crawcrook.
5/5
GoogleA massive thank you to all the ladies at Your Move Crawcrook especially Denise and Katerina who helped and supported me throughout my very long house moving journey. The team were always ready to help with any queries or questions I had. The hardwork and professionalism of the team is second to none. I would highly recommend Your Move Crawcrook if you are buying or selling your home!
Thank you so much for the positive feedback Laura, we really appreciate it. We certainly hope you are very happy in your new home as you were so patient waiting and a pleasure to deal with. Thanks again from all the Crawcrook team.
5/5
GooglePleasant ,helpful, always trying to do anything they can to help .
5/5
GoogleVery friendly approachable and professional in the sale of my late mothers house. Would highly recommend.
Thank You for your review, it was a pleasure Christine and thank you for choosing Your Move Whickham
5/5
GoogleAll the staff are super friendly and welcoming. Denise looked after us from the start at our viewing up until our move in date. She is super professional and helpful. She kept us up to date throughout the whole process and even came in on her day off to ensure all checks were tied so we could get the keys on time. Thank you!
Thank you for your review, hope you are both happy in your new home.
5/5
GoogleI would like thank Iona and the entire team (Hazel, Gillian and Denise) for their amazing work and ongoing support to keep us calm during the process from start to finish. Being a property landlord, I tend not to get emotional when buying property, however with my wife to be having set her heart on our forever home I found myself stressing over this purchase like never before, so thank you very much ladies. I look forward to many more successful purchases to increase our Buy2Let portfolio, with your help. Regards Victoria & Michael.
Thank you for your feedback, it is our pleasure. We would all like to wish you and your wife the very best for the future in your new home.
5/5
GoogleBrilliant work done by abi and the team.
Thank you very much Ben
5/5
GoogleBrilliant customer service provided by the team at Yourmove, very helpful and informative throughout.
Thank you very much for your kind review. Best wishes from all at Your Move.
5/5
GoogleJust rented my first property through this estate agent and could not be happier. They have kept me in the loop every step of the way. Can’t thank them enough.
Thank you Alexandra, wishing you all the best in your new home from all of us at Your Move.
4/5
GoogleNothing too much trouble for the team Abi,Bridie,Claire and Alex very friendly great service
Thank you Mr King, we really appreciate you taking the time to leave a review for us.
5/5
GoogleExcellent service from the initial valuation with Alex to the viewings and offers through Bridie and Clair. Well done Abi and the team.
Thank you very much for choosing Your Move Mr Mason and thank you for your review. We really appreciate your feedback. Best wishes from all at Your Move Chris Stonock.
5/5
GoogleExcellent service and highly recommended. We are new to the area, but Abi and the team made us feel at ease and were on hand every step of the way. Phone calls and questions were answered in a timely fashion, service exceeded. Thank you to the team.
Thank you very much for your review. We really appreciate your kind comments. Best wishes from all at Your Move.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
