Trusted Agent profile · Greater London

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Marsh estate agents in Richmond upon Thames, Hammersmith and Fulham, Camden and 29 more

4.4

★★★★★ Great

10,964 reviews across 49 offices and 4 platforms

www.marshandparsons.co.uk

Marsh has 49 offices, in Richmond upon Thames, Hammersmith and Fulham (four offices), Camden (three offices), Brent (two offices), Kensington and Chelsea (six offices), Lambeth (three offices), Hounslow, Wandsworth, Westminster (three offices), London (two offices), Brook Green, Balham, Little Venice, Barnes, Tufnell Park, Richmond, East Sheen, Battersea (two offices), Bishops Park, Pimlico & Westminster, Holland Park, Kensington, Tooting, Earls Court, Notting Hill, Fulham, North Kensington, Marylebone & Mayfair, Chelsea, South Kensington, Hammersmith and Queens Park (Greater London). Together they have 10,964 reviews on four platforms, rated 4.4 out of 5 overall.

Google logo

4.7 / 5

7,330

Reviews on Google

All 49 offices

Facebook logo

4.5 / 5

172

Reviews on Facebook

All 49 offices

The Trusted Agent logo

4.8 / 5

112

Reviews on The Trusted Agent

All 49 offices

Trustpilot logo

3,350

Reviews on Trustpilot

All 49 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Marsh's 49 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Marsh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Marsh office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Tried to charge me £625 to replace a small window pane and professionally clean a one bedroom flat (despite it already being done) following my check-out. The check out report merely stated a bit of dust on windows and sink needs light clean - other than that cleaned to a good standard. Do not feel they represented my interests me as a tenant. Overall a horrible experience.

Xavier · 27 October 2013 · Marsh & Parsons Holland Park

2/5

Google

We didn't even get the contract with our signature and the landlord signature together. I wonder, is that legal? btw a very bad agent experience, it is much better without agency

Tatiana · 26 October 2013 · Marsh & Parsons Brook Green

5/5

Facebook

Rating only, no written review.

Kat · 26 September 2013 · Marsh Earls Court

5/5

Facebook

Rating only, no written review.

Kelly · 25 September 2013 · Marsh Barnes

5/5

Facebook

Rating only, no written review.

Will · 25 September 2013 · Marsh Barnes

5/5

Facebook

Rating only, no written review.

John-Paul · 3 September 2013 · Marsh Balham

5/5

Facebook

Rating only, no written review.

Will · 10 June 2013 · Marsh Bishops Park

5/5

Facebook

Rating only, no written review.

Sylvie · 16 May 2013 · Marsh Fulham

5/5

Google

Friendly, polite, and coordinated staff; much higher quality than I ever expected to receive as a renter in London. Our agent Megan Barber was well organised and never gave us the hard sell, simply showed us around some places and let us make up our own minds. I was frequently late to viewings and she never even got upset or made any snide comments, continuously polite. When I left messages for Megan, her colleagues were always courteous and got back to me if Megan wasn't available. M&P BG are definitely a well put together team, use them!

Chelsea · 26 October 2012 · Marsh & Parsons Brook Green

5/5

Google

Friendly, polite, and coordinated staff; much higher quality than I ever expected to receive as a renter in London. Our agent Megan Barber was well organised and never gave us the hard sell, simply showed us around some places and let us make up our own minds. I was frequently late to viewings and she never even got upset or made any snide comments, continuously polite. When I left messages for Megan, her colleagues were always courteous and got back to me if Megan wasn't available. M&P BG are definitely a well put together team, use them!

Chelsea · 1 August 2012 · Marsh Brook Green

4/5

Google

I had a pretty good experience with M&P. They worked hard and found me an excellent tenant when the market was really tough, I liked the fact that they took their commission over the first 2 months rather than all at once and their accounts department were super helpful whenever I needed to speak to them for tax returns etc.

David · 27 October 2011 · Marsh & Parsons Kensington

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Marsh

Which Marsh office has the most reviews?

Richmond upon Thames has the most, with 2,435 reviews rated 3.4 out of 5, followed by & Parsons Brook Green with 1,181.

Where are the Marsh offices?

The 49 Marsh offices, by town:

What do sellers say about Marsh?

34 reviews from sellers, rated 4.9 out of 5 on average. For example, E wrote: "I cannot rate Marsh & Parsons in Tooting highly enough. Rather jaded after poor service and experiences with both an online agent and another local agent when ..."

What do buyers say about Marsh?

23 reviews from buyers, rated 4.7 out of 5 on average. For example, GD wrote: "I had the pleasure of dealing with the Marsh & Parsons, Tooting branch as a buyer and I can only say they have been the best estate agents I have ever, dealt ..."

What do landlords say about Marsh?

17 reviews from landlords, rated 4.5 out of 5 on average. For example, Susan wrote: "We had had very good service from the sales teams of Marsh and Parsons in Fulham and Battersea but unfortunately didn't end up buying through them in the end ..."

What do tenants say about Marsh?

32 reviews from tenants, rated 4.8 out of 5 on average. For example, Lisa wrote: "I just wanted to give you some feedback on Chris. He did property viewings with me last Thursday, where we did five viewings. We did another 13 viewings with ..."

Has Marsh won any awards?

Yes. In The Trusted Agent 2026 awards: Marsh, Balham won Gold; Marsh, Little Venice won Gold; Marsh, London won Trusted Agent.

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