5/5
GoogleAmazing team here! They were so helpful every step of the way. Went above and beyond for us! Couldn't recommend enough
Trusted Agent profile · Kent, Greater London, Hampshire and more
Verified
Mann estate agents in Canterbury, Dartford, Portsmouth and 23 more
★★★★★
5,918 reviews across 39 offices and 4 platforms
Mann has 39 offices, in Canterbury, Dartford, Portsmouth (two offices), Bromley, London (five offices), Ashford (two offices), Beckenham, Southampton (five offices), Sutton, Ramsgate, Swanley, Redhill, Gravesend, Croydon, Chatham, Gosport, Purley, Chessington, Rochester (two offices), Gillingham (two offices), Maidstone (two offices), Sheerness, Waterlooville, Yeovil, Sidcup and Sittingbourne (Kent, Greater London, Hampshire, Surrey and Somerset). Together they have 5,918 reviews on four platforms, rated 4.5 out of 5 overall.
5,683
Reviews on Google
All 39 offices
1
Reviews on Facebook
All 39 offices
233
Reviews on Trustpilot
All 39 offices
Our offices
Mann's 39 offices, most reviewed first. Each has its own page.
- Mann Canterbury79 Castle Street, CT1 2QD753 reviews · 519 on Google (4.3)16 in the last 90 days
- Mann Dartford14 Market Street, DA1 1ET400 reviews · 400 on Google (4.7)0 in the last 90 days
- Mann Portsmouth (101b High Street)101b High Street, Cosham, PO6 3AZ381 reviews · 381 on Google (4.5)42 in the last 90 days
- Mann Portsmouth (127 London Road)127 London Road, PO2 9AA332 reviews · 332 on Google (4.4)0 in the last 90 days
- Mann Bromley30 High Street, BR1 1EA302 reviews · 302 on Google (4.6)2 in the last 90 days
- Mann London (1 Thomas Street)1 Thomas Street, Woolwich, SE18 6HL287 reviews · 287 on Google (4.5)0 in the last 90 days
- Mann Ashford (119 Church Road)119 Church Road, Willesborough, TN24 0JQ281 reviews · 281 on Google (4.6)2 in the last 90 days
- Mann Ashford (45-47 High Street)45-47 High Street, TN24 8TF280 reviews · 280 on Google (4.6)2 in the last 90 days
- Mann BeckenhamD S B House, High Street, BR3 1AY275 reviews · 275 on Google (4.6)2 in the last 90 days
- Mann London (121 Rushey Green)121 Rushey Green, Catford, SE6 4AA268 reviews · 268 on Google (4.7)0 in the last 90 days
- Mann Southampton (19 The Marsh)19 The Marsh, Hythe, SO45 6AJ255 reviews · 255 on Google (4.8)10 in the last 90 days
- Mann Sutton40 High Street, SM1 1HF254 reviews · 254 on Google (4.7)0 in the last 90 days
- Mann Southampton (337 Shirley Road)337 Shirley Road, Shirley, SO15 3JD250 reviews · 250 on Google (4.8)0 in the last 90 days
- Mann London (171 Lewisham High Street)171 Lewisham High Street, Lewisham, SE13 6AA244 reviews · 244 on Google (4.7)12 in the last 90 days
- Mann Ramsgate17 High Street, CT11 9AG233 reviews · 233 on Google (4.6)4 in the last 90 days
- Mann SwanleyManse Parade, 1 London Road, BR8 8DA227 reviews · 227 on Google (4.7)0 in the last 90 days
- Mann Redhill43 High Street, RH1 1RX221 reviews · 221 on Google (4.9)0 in the last 90 days
- Mann Gravesend10 Windmill Street, DA12 1AF182 reviews · 182 on Google (4.6)4 in the last 90 days
- Mann Croydon105 South End, CR0 1BG148 reviews · 148 on Google (4.8)5 in the last 90 days
- Mann Chatham126 High Street, ME4 4BY144 reviews · 144 on Google (4.5)0 in the last 90 days
- Mann Gosport40 High Street, PO12 1DF144 reviews · 144 on Google (4.7)0 in the last 90 days
- Mann Purley921-923 Brighton Road, CR8 2BP140 reviews · 140 on Google (4.8)0 in the last 90 days
- Mann Chessington9 North Parade, KT9 1QL139 reviews · 139 on Google (4.9)6 in the last 90 days
- Mann Rochester (150a High Street)150a High Street, ME1 1ER124 reviews · 123 on Google (4.7)0 in the last 90 days
- Mann Rochester (165 High Street)165 High Street, Strood, ME2 4TH122 reviews · 122 on Google (4.7)0 in the last 90 days
- Mann Gillingham (88 High Street)88 High Street, ME7 1AX114 reviews · 114 on Google (4.6)28 in the last 90 days
- Mann Southampton (15 Locks Heath Centre)15 Locks Heath Centre, Centre Way, Locks Heath, SO31 6DX104 reviews · 104 on Google (4.5)0 in the last 90 days
- Mann Maidstone (2 Minor Centre)2 Minor Centre, Grovewood Drive North, Weavering, ME14 5TQ90 reviews · 90 on Google (4.8)0 in the last 90 days
- Mann Maidstone (36 High Street)36 High Street, ME14 1JH90 reviews · 90 on Google (4.8)0 in the last 90 days
- Mann Gillingham (11 High Street)11 High Street, Rainham, ME8 7HX81 reviews · 81 on Google (4.6)0 in the last 90 days
- Mann Sheerness35 Broadway, ME12 1TP76 reviews · 76 on Google (4.8)2 in the last 90 days
- Mann London (63 Sydenham Road)63 Sydenham Road, Sydenham, SE26 5UA61 reviews · 61 on Google (4.0)0 in the last 90 days
- Mann London (118b Burnt Ash Road)118b Burnt Ash Road, Lee Green, SE12 8PU22 reviews · 22 on Google (2.7)0 in the last 90 days
- Mann Waterlooville11 Wellington Way, PO7 7ED11 reviews · 11 on Google (4.9)0 in the last 90 days
- Mann Yeovil29 Princes Street, BA20 1EG11 reviews · 11 on Google (4.9)0 in the last 90 days
- Mann Sidcup71 Sidcup High Street, DA14 6DW9 reviews · 9 on Google (4.4)0 in the last 90 days
- Mann Sittingbourne3 Central Avenue, ME10 4BX9 reviews · 9 on Google (4.0)0 in the last 90 days
- Mann Southampton (6 West End Road)6 West End Road, Bitterne, SO18 6TG5 reviews · 5 on Google (3.8)0 in the last 90 days
- Mann Southampton (17 Salisbury Road)17 Salisbury Road, Totton, SO40 3HX5 reviews · 5 on Google (3.8)0 in the last 90 days
Reviews on Google
Showing 5,570 reviews on Google only. Show every review
Google5/5
GoogleThank you man's from lockswood center and to luran who made the sell they could of done any more .thank you again
5/5
GoogleI have had a fantastic experience with the staff at Mann 15 Centre Way, Locks Heath, Hampshire, SO31 6DX. Lauren the first contact I had with them could not of been kinder after the loss of my mother and took her time to explain things to me so that I could understand the sale of mum's property. It was put on the market at an agreed price and was sold within 48 hours and from start to completion was just under 3 months. Laura Sales manager has kept us informed on every stage of the sale the rest of the staff in the office have always been helpful and we can not fault the service we got the property is now sold and new owner moving in. I can only thank them all for a great service and I will recommend them to anyone who has a property to sale or rent out and if your buying go look in the window and pop in they will help you.
5/5
GoogleAfter i had my flat on the market for approximately two and a half years, and 3 buyers pulling out of the sale of the property, really frustrated with all the problems of the sale, i decided to part ways with the real estate agents. And i marketed with Manncountrywide. Which was a huge success from the start, a better price secured for the property and all communications with regards to the progress of the sale and negotiations ran so smoothly. I would have no hesitations in involving the Mann team with anymore of my future business, And would highly recomend .
Agent replied · 23 August 2026
Thank you for choosing Mann Countrywide for the sale of your flat. We are thrilled to have played a role in securing a better price and smoother process for you. Thank you for your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleJazmyn and Holly have been brilliant throughout the whole process and my many questions - Mann is a lot better than some other agencies in Canterbury
5/5
GoogleCharlotte was amazing to deal with. She always replied promptly, was friendly, professional and incredibly helpful. She made the whole process much smoother, and I really appreciated all of her support. Highly recommended!
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thanks for leaving us a 5* review. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI have just purchased a property through Mann. The service was excellent, Katie the sales negotiator was absolutely brilliant, I cannot recommend her highly enough. Definitely a happy customer here. Thank you Katie.
Agent replied · 11 October 2026
Thank you, Szilard, for your wonderful review! We're thrilled to hear that you found our service excellent and that Katie was able to provide you with such brilliant support. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI've had a great experience with Mann Estate Agents. They've been patient, supportive, and always willing to explain things clearly throughout my tenancy process . Their communication has been excellent, and they've made the whole process stress free for me. Really grateful for their service. Cheers to olivia and the letting department
Agent replied · 11 October 2026
Thank you for your kind words! Our team at Mann Estate Agents strives to provide exceptional customer service and we're thrilled to hear about your positive experience. We'll make sure to pass along your thanks to Olivia and the letting department. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleThe staff have been very helpful and understanding about any questions i have needed answering, tom has been very knowledgeable and helpful with finding our first place.
Agent replied · 11 October 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
2/5
GoogleI brought a house through a different estate agents over a year ago but I did have initial contact with Mann during my house search. At first it started off well the agent who I was dealing with was always very pleasant courteous and helpful guiding me through the home search as a first-time buyer. The agent at Mann advised me to speak to their own internal broker at Mann as part of this process so as a gesture of appreciation I accepted. After arriving to at the office for an appointment with the Mann broker I was at first greeted by the agent who I had been in contact with she welcomed me made a nice warm cup of tea before introducing me to the Mann broker. Here's where things got sour. I explained to the broker that I was a first-time buyer and was looking for guidance on the mortgage lending process, best rates etc. As someone with zero home buying knowledge I was still familiarising myself with everything. I asked if it was possible to buy a house on residential, rent it out then live in that house later. Obviously I didn't understand that you can't buy and then rent out a place on residential mortgage without good reason i.e. being a member of the armed forces, but instead of simply correcting me the broker talked down to me I believe he mentioned along the lines of "I might have to contact the FCA about this" which was really demeaning. I then asked about the interest rates and loan amounts which Mann could broker for me and was planning to compare against deals provided by other brokers I had planned to speak to later on. Rather than giving me some pointers he said "show me the money first then we can talk" so rather than advising me and doing what he's paid to do he was rude, arrogant and condescending as if to mock me for being a newbie to the process. I couldn't get out of his office fast enough and was certainly not interested in paying him a fee for brokering me a deal, which by the way I achieved for free, with no bullying elsewhere!
Agent replied · 11 October 2026
Hi, I am sorry to read you feel this way. The local team do not seem to be able to locate you as a client of theirs and as such I would ask you to check that you have left your comments for the correct office. This branch does not have a male mortgage Consultant. Alternatively, please feel free to contact us via review@Connellsgroup.co.uk with further details. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.
1/5
GoogleI had a viewing booked in Canterbury at 10:00 am with someone named Jazmyn Denise. I called the company at 10:00 am, they said that the guide is getting late due to traffic. Waited for an hour with no further updates. No one picked my call again and never bothered to give an update.
1/5
GoogleSpoke to someone on the phone to try and book in a viewing on a property - the guy wouldn't even let me go and view the property because I wasn't sure on my move out dates. I asked if I could just see it before I firmed anything up and he said no - which I think is just him being lazy. Really rude and just poor service.
Agent replied · 25 July 2026
Thank you for your feedback. We're sorry to hear you were disappointed with your experience. Unfortunately, there was a two-month difference between the property's available move-in date and the move date you were able to provide. As the landlord required a tenant who could move within the property's availability, we were unable to arrange a viewing knowing the dates were not compatible. We understand this may have been frustrating, however, this decision was based solely on the significant difference in move-in dates and not a reluctance to assist. We also offered to register your details and help you find alternative properties that would better match your expected moving timeframe. We wish you every success with your property search and would be happy to assist you with any suitable properties that become available. Charlotte Ebdon, Office Manager
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleI recently had a great experience with lettings agent Isabelle for finalizing the property. She patiently answered all questions and further got more photos and information which helped us in the decision process. Thanks for all the services lsabelle, looking forward to a great letting experience with winkworth.
5/5
GoogleWalking into Mann Canterbury, I was approached by Sophie Harper, who greeted me with a warm smile and asked how she could help me. Soon we had a list of potential properties that could meet my needs. She was knowledgeable, thorough, and answered my questions as I was new to the area. We met again to view the prospective properties and through the process, I felt she listened, took her time and didn’t try to oversell, but took into account my responses through the viewings. Lastly there was a sense of teamwork within the office that made me feel valued as a customer. Thank you, Sophie (also Zeyad and Jazmyn), for your help as the start of my house hunting journey. I highly recommend Mann at Canterbury.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleAbsolutely outstanding service from the Greg and Trudy. Professional, knowledgeable, and always available to answer questions throughout the entire process. Both Greg and Trudy have made everything smooth and stress-free, keeping me updated every step of the way, even at the most challenging time. Their dedication, communication, and hard work really stood out. I couldn’t be happier with the experience and would highly recommend them to anyone looking to buy or sell a property. Great job!
5/5
GoogleTop notch experience renting through them. They have been as quick as humanly possible arranging for any emergencies to get resolved and their staff go above and beyond. Our fridge broke down during a heatwave, James went to Slough for a replacement when there weren't any that would fit in the local stores. When out of hours issue have come up Emma has been super patient and responsive. All together, everyone we have interacted with has been stellar.
5/5
GoogleI had a great experience working with my lettings negotiator Isabelle Evely throughout the process of securing my apartment. She was incredibly helpful from start to finish, making everything feel smooth and straightforward. She was always professional, reassuring, and happy to answer any questions I had, which really helped take the stress out of the process. I truly appreciated her support and would definitely recommend her to anyone looking for a reliable and professional estate agent.
5/5
GoogleGreat agent! Dean was very lovely and was more than happy to answer all my questions. Very smooth process!
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Awards
The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Mann
Which Mann office has the most reviews?
Canterbury has the most, with 753 reviews rated 3.7 out of 5, followed by Dartford with 400.
Where are the Mann offices?
The 39 Mann offices, by town:
- Ashford (119 Church Road): 119 Church Road, Willesborough, Ashford, Kent, TN24 0JQ
- Ashford (45-47 High Street): 45-47 High Street, Ashford, Kent, TN24 8TF
- Beckenham: D S B House, High Street, Beckenham, Kent, BR3 1AY
- Bromley: 30 High Street, Bromley, Greater London, BR1 1EA
- Canterbury: 79 Castle Street, Canterbury, Kent, CT1 2QD
- Chatham: 126 High Street, Chatham, Kent, ME4 4BY
- Chessington: 9 North Parade, Chessington, Greater London, KT9 1QL
- Croydon: 105 South End, Croydon, Greater London, CR0 1BG
- Dartford: 14 Market Street, Dartford, Kent, DA1 1ET
- Gillingham (11 High Street): 11 High Street, Rainham, Gillingham, Kent, ME8 7HX
- Gillingham (88 High Street): 88 High Street, Gillingham, Kent, ME7 1AX
- Gosport: 40 High Street, Gosport, Hampshire, PO12 1DF
- Gravesend: 10 Windmill Street, Gravesend, Kent, DA12 1AF
- London (1 Thomas Street): 1 Thomas Street, Woolwich, London, Greater London, SE18 6HL
- London (118b Burnt Ash Road): 118b Burnt Ash Road, Lee Green, London, Greater London, SE12 8PU
- London (121 Rushey Green): 121 Rushey Green, Catford, London, Greater London, SE6 4AA
- London (171 Lewisham High Street): 171 Lewisham High Street, Lewisham, London, Greater London, SE13 6AA
- London (63 Sydenham Road): 63 Sydenham Road, Sydenham, London, Greater London, SE26 5UA
- Maidstone (2 Minor Centre): 2 Minor Centre, Grovewood Drive North, Weavering, Maidstone, Kent, ME14 5TQ
- Maidstone (36 High Street): 36 High Street, Maidstone, Kent, ME14 1JH
- Portsmouth (101b High Street): 101b High Street, Cosham, Portsmouth, Hampshire, PO6 3AZ
- Portsmouth (127 London Road): 127 London Road, Portsmouth, Hampshire, PO2 9AA
- Purley: 921-923 Brighton Road, Purley, Greater London, CR8 2BP
- Ramsgate: 17 High Street, Ramsgate, Kent, CT11 9AG
- Redhill: 43 High Street, Redhill, Surrey, RH1 1RX
- Rochester (150a High Street): 150a High Street, Rochester, Kent, ME1 1ER
- Rochester (165 High Street): 165 High Street, Strood, Rochester, Kent, ME2 4TH
- Sheerness: 35 Broadway, Sheerness, Kent, ME12 1TP
- Sidcup: 71 Sidcup High Street, Greater London, DA14 6DW
- Sittingbourne: 3 Central Avenue, Sittingbourne, Kent, ME10 4BX
- Southampton (15 Locks Heath Centre): 15 Locks Heath Centre, Centre Way, Locks Heath, Southampton, Hampshire, SO31 6DX
- Southampton (17 Salisbury Road): 17 Salisbury Road, Totton, Southampton, Hampshire, SO40 3HX
- Southampton (19 The Marsh): 19 The Marsh, Hythe, Southampton, Hampshire, SO45 6AJ
- Southampton (337 Shirley Road): 337 Shirley Road, Shirley, Southampton, Hampshire, SO15 3JD
- Southampton (6 West End Road): 6 West End Road, Bitterne, Southampton, Hampshire, SO18 6TG
- Sutton: 40 High Street, Sutton, Greater London, SM1 1HF
- Swanley: Manse Parade, 1 London Road, Swanley, Kent, BR8 8DA
- Waterlooville: 11 Wellington Way, Waterlooville, Hampshire, PO7 7ED
- Yeovil: 29 Princes Street, Yeovil, Somerset, BA20 1EG
Has Mann won any awards?
Yes. In The Trusted Agent 2026 awards, Dartford won Gold, Southampton won Gold and 10 more branches won Trusted Agent.
