5/5
Great service very helpful would use again

Trusted Agent profile · Kent, Greater London, Hampshire and more
Verified
★★★★★
5,916 reviews across 39 offices and 4 platforms
Mann has 39 offices, in Canterbury, Dartford, Portsmouth (two offices), Bromley, London (five offices), Ashford (two offices), Beckenham, Southampton (five offices), Sutton, Ramsgate, Swanley, Redhill, Gravesend, Croydon, Chatham, Gosport, Purley, Chessington, Rochester (two offices), Gillingham (two offices), Maidstone (two offices), Sheerness, Waterlooville, Yeovil, Sidcup and Sittingbourne (Kent, Greater London, Hampshire, Surrey and Somerset). Together they have 5,916 reviews on four platforms, rated 4.5 out of 5 overall.
5,683
Reviews on Google
All 39 offices
1
Reviews on Facebook
All 39 offices
1
Reviews on The Trusted Agent
All 39 offices
231
Reviews on Trustpilot
All 39 offices
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Mann's 39 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 5,570 reviews on Google only. Show every review
5/5
Great service very helpful would use again
5/5
Very positive experience. It was a new ground for me and Doug and Hazel walked me through the whole procedure. They're both very friendly and professional.
5/5
I'm more so impressed with the guys at Mann after renting through them for about a year now and moving on to rent through another agency. They were professional but personal (the agent in charge of my house made sure everything was alright with us and would pursue things for us if I wanted him to even after we moved into the house), they did things to the letter but kept us informed through the process and they generally made the process of renting so much more easier. Now that I have the opportunity to compare, I'd rather have what I had with Mann last year. It made my life a lot easier.
5/5
Found us a fantastic house, many thanks Dharminder. Great service would recommend to friends and family.
1/5
Do not use this estate agent as the Martin is untrustworthy, dishonest and fraudulent. He held security deposit and make a lame excuses. Mr. Martin does his best to cheat his tenants. Raja
5/5
My family and I are letting from Mann countrywide and have received exceptionally good service from Gabriella and Lee in the lettings department. I would highly recomend these individuals and this company to anyone wanting to receive good, honest and professional service (as it's hard to find these days). Jacques
5/5
First class service from day one. Both Sian and Lauren were very helpful and kept me updated throughout the process of my application. I never had to chase them for information as they would always call me as soon as there was any progress or update. I am sure that this service was not a one off and I will definitely use them again and recommend them to all.
5/5
I'm more so impressed with the guys at Mann after renting through them for about a year now and moving on to rent through another agency. They were professional but personal (the agent in charge of my house made sure everything was alright with us and would pursue things for us if I wanted him to even after we moved into the house), they did things to the letter but kept us informed through the process and they generally made the process of renting so much more easier. Now that I have the opportunity to compare, I'd rather have what I had with Mann last year. It made my life a lot easier.
5/5
This was my 1st experience of renting, and credit is due to both Jack Mckinley and Chloe from the Northend Brqnch. They listened to our requirements and spoke on our behalf to the Landlord regarding some personal details and I am happy and excited that we now have a potential moving in date scheduled for 29 November 2014. They were both helpful, happy and very professional on all counts. Yes I would recommend
4/5
When renting with Countrywide they made it an easy process. Our contact "Jack" was always courteous and friendly. Many thanks, would recommend.
5/5
When renting our first property, Countrywide made it an easy and efficient process. Our personal estate agent Jack was a pleasant and friendly young man and kept us in the loop with what was happening at each stage of the process. Would definitely recommend.
4/5
Although the references took longer than expected, it all came together in the end, thanks Jack for sorting it.
5/5
Really helpful and friendly, Mann went out of their way to make sure we got our dream home quickly and really took the stress out of the whole process!
5/5
Really good customer service and we had a dedicated estate agaent, Timothy Knight who was fantastic, really helpful and polite. Helped us find our perfect place! Thank you so much.
5/5
… the old Interlet crowd. One nip into branch re a deposit issue we had, and a call to their property team, easy peasy ! thanks Hayley and guys
5/5
We have been using Mann Countrywide now for many years as our Letting Agent for a few properties. We are very pleased with the personal service received by Gary Steadman who is always professional, polite and knowledgeable and would happily recommend him to others.
5/5
I contacted Lee Grace about letting my property and he was very efficient. Both Lee Grace and Gabriella Pizza have been most helpful in advising me on viewings and in giving me detailed information on the terms and conditions of letting of the property. The property has only just been let but I am confident that they have provided a good service. I am paying for full management costs but as the property has only just been let I am unable to review this service as yet.
5/5
I would like to thank Adil & his team for providing me with a professional, reliable and responsive service. I have used several agents to let out my property in the past but the experience I received from the staff members at the Mann Catford office was fantastic, I was updated every step of the way and my property was let promptly to fully referenced tenants.
5/5
The service provided by the Catford branch of Mann Countrywide Lettings has been exemplary (Particularly Daniel and Adil). They were able to process the initial tenancy application and referencing within 5 working days mainly due to the fact that it was handled efficiently. They provide a professional working ethos, but they are very approachable and very good communicators. I had several questions during the process (which I'm sure they hear all the time), but they always found the time to respond quickly. I have found a great new home and I have the confidence that it has been managed brilliantly.
5/5
James and his Lettings negotiators were extremely friendly, approachable and helpful in our efforts to find a home. They all went out of their way to assist us in any way possible, and I would have no problem using them again or advising others to do the same.
5/5
After using various different agents in the area to rent properties from our portfolio, my father and I have found that MANN has been excellent every time we have used them. Being multi property landlords they have taken the stress and strain away from us.... If you want a trustworthy, honest and reliable agent use these guys... :)
5/5
Earlier this year I decided to take the plunge and invest into a rental property, which I instructed the MANN team in Beckenham to market. They were great! Chloe in particular, who spent time and listened to everything I wanted and only brought round good quality people to view. They secured someone for my property in a matter of days who suited what I said I needed. A few months in and nothing I have asked has been too much for Chloe, James and their property management team and any problems that I have called them with since the tenancy commencement has been resolved very quickly. An agency that justify their fee.
5/5
Mann countrywide, Chatham found me an excellent tenant in a very short period of time. Communication, financial transactions and all other dealings with the office was professional, easy, straight forward and completely hassle free. Their fees too are very reasonable. If you are looking for an Estate agent in Chatham that you can depend on, give Sam Tabor a call. I am glad I did.
5/5
I cannot emphasise how enthusiastic and proactive the staff are here enough. My property was let in days and the advice I received prior to purchasing my property was fantastic.Thoroughly recommended to all people looking to invest in Gosport Property!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Canterbury has the most, with 751 reviews rated 3.7 out of 5, followed by Dartford with 400.
The 39 Mann offices, by town:
Yes. In The Trusted Agent 2026 awards: Mann, Dartford won Gold; Mann, Southampton won Gold; Mann, Southampton won Trusted Agent; Mann, Redhill won Trusted Agent; Mann, London won Trusted Agent; Mann, Ashford won Trusted Agent; Mann, Bromley won Trusted Agent; Mann, Canterbury won Trusted Agent; Mann, Beckenham won Trusted Agent; Mann, London won Trusted Agent; Mann, Swanley won Trusted Agent; Mann, Sutton won Trusted Agent.
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