5/5
Nice, friendly and helpful. Was as painless as a move can be. Thanks to Danny and Nicola.

Trusted Agent profile · Kent, Greater London, Hampshire and more
Verified
★★★★★
5,918 reviews across 39 offices and 4 platforms
Mann has 39 offices, in Canterbury, Dartford, Portsmouth (two offices), Bromley, London (five offices), Ashford (two offices), Beckenham, Southampton (five offices), Sutton, Ramsgate, Swanley, Redhill, Gravesend, Croydon, Chatham, Gosport, Purley, Chessington, Rochester (two offices), Gillingham (two offices), Maidstone (two offices), Sheerness, Waterlooville, Yeovil, Sidcup and Sittingbourne (Kent, Greater London, Hampshire, Surrey and Somerset). Together they have 5,918 reviews on four platforms, rated 4.5 out of 5 overall.
5,683
Reviews on Google
All 39 offices
1
Reviews on Facebook
All 39 offices
233
Reviews on Trustpilot
All 39 offices
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Mann's 39 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 5,570 reviews on Google only. Show every review
5/5
Nice, friendly and helpful. Was as painless as a move can be. Thanks to Danny and Nicola.
3/5
Rating only, no written review.
3/5
Rating only, no written review.
4/5
Have been honest and upfront with me!
1/5
Stay away. They charge you £95 per person for references and the only thing the actually do is send an email. £10 to change the name on each utility bill so that's an extra of £40 which you can easily do yourself. No website. They insist on cash payment. Dodgy.
1/5
Absolutely useless - beyond useless. If I could give no stars I would. Clueless, hopeless and gormless. Avoid at all costs.
1/5
Rating only, no written review.
1/5
Rating only, no written review.
1/5
Terribly incompetent
1/5
These people are criminals. They invite themselves in to your home without warning and refuse to return deposits. Avoid at all costs.
1/5
Worst agency ever.
1/5
horible
Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience, if you would like to discuss this in further detail please contact review@countrywide.co.uk, Many Thanks.
1/5
Worst company I have ever encountered
Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience, if you would like to discuss this in further detail please contact review@countrywide.co.uk, Many Thanks.
1/5
If you are a student stay away from these people.
Good afternoon, I'm sorry that your experience has been this way - if you would like to give details on what went wrong and how we can improve then please send us the info to customercare@countrywide.co.uk. With kind regards
1/5
absolutely inept bunch of people!!! I couldn't post this without highlighting one star, they deserve minus.
Thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience, if you would like to discuss this in further detail please contact review@countrywide.co.uk, Many Thanks.
5/5
Highly recommend Martin Walsh and Joe at Mann Countrywide, great honest agents who always go the extra mile. Thanks
5/5
We have been dealing with Jermaine and James at Mann for 6 months and have always found them very helpful and efficient. Nothing is to much trouble and always willing to go that extra mile. They are both very professional and friendly and wouldn't hesitate to recommend them.
5/5
Mann estate agents the high street Ashford Kent. After meeting the manager Adam who valued my property with his wealth of local knowledge we agreed on a price, the property was quickly put on the market. We were given a sales manager in the Ashford office to look after us, we found Sonny Ray very efficient and on top of the whole process we highly recommend him and Mann's of Ashford.
Thank you for taking the time to write your wonderful review about Mann Estate Agents in Ashford. It is Fantastic to hear that your whole selling process was made quick and easy by the hard work of Adam, Sonny and the rest of the team at the branch. It is great to read in your review, you would highly recommend Mann Estate Agents, i will ensure your comments are passed onto the branch. Many Thanks.
4/5
Excellent service all round. Dealt with sales negotiator Luke, and the Branch Manager Tim. Both were professional, friendly and helpful and have since followed up with us after we have moved in to make sure everything is ok! Fees are quite high but the level of customer service makes it worth it.
5/5
Very pleased with Mann's services . They have been very informative and helpful through out the procedure .
4/5
The local office is always on the ball
5/5
Lettings team are lovely, always very helpful and friendly, couldn't fault them!
1/5
This agency by far is the worst have ever used . They are good at taking advantage of their tenant . They charge you for renewal of contracts every year and the tenancy fees keeps going up every year. I would not recommend it
1/5
Most horrible estate agent you could ever imagine. If you do not want to loose your deposit and to have peace of mind, stay away from them. Their property management is so worse, they don't even bother to respond. Stay away
Hi, Sorry that you feel the service was not very good. If you would like to discuss this matter further please call us on 01623885533 or write to customercare@countrywide.co.uk and we would be happy to help. Many Thanks.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Canterbury has the most, with 753 reviews rated 3.7 out of 5, followed by Dartford with 400.
The 39 Mann offices, by town:
Yes. In The Trusted Agent 2026 awards, Dartford won Gold, Southampton won Gold and 10 more branches won Trusted Agent.