★★★★★ 5/5
GoogleI've just completed on the sale of my house, and the service from Mann in Sutton was first class. From first contact when my property was valued, through to sale and house move, I couldn't fault the professionalism and service. The team never failed to keep me in the loop with all updates and offers received. Would recommend to anyone. Thanks Mann!
Tanya · 10 December 2017 · Mann Sutton
Agent replied
Hi Tanya, thank you for this wonderful 5* review and recommendation! Its really great to hear that your sale recently completed and that the branch kept you informed throughout the sale of your property. It is also good to read that the staff from our Mann branch in Sutton were so helpful and supportive throughout your process. Best wishes.
★★★★★ 5/5
GoogleExcellent and professional service with staff taking ownership and treating customers with care . Entire branch work as a team . Definitely recommend !
Nim · 10 December 2017 · Mann Sutton
Agent replied
Thank you Nim for your wonderful and kind 5* review about our Sutton branch of Mann. It was great to read that the team took ownership and treated you with care. Kind regards, Scott
★★★★★ 5/5
GoogleWe have just sold our second family property by using Mann Countrywide in Sutton, having been entirely satisfied the first time round. Again, they did not disappoint in any way. A thoroughly professional operation from first interview with Craig Lawrence to exchange of contracts yesterday. A nice group of really friendly and contientious people who work together seamlessly and are efficient apart. There were no weak links; messages were passed on and calls were returned. When the extra effort was required to make certain things happen, they made it, sometimes at cost to their personal time. It greatly helped that they had good rapport with our solicitors. We can't praise them more highly. Even a smooth sale - and both of these went pretty well - can have their 'moments' but these lovely people - Ben, Janene and Aaron - were always there and calmed nerves when it was necessary! We are about to embark on the adventure of our lives; new home, location and careers and that we will shortly be there is in no small way down to the Sutton branch of Mann Countrywide. Well done everyone and thank you again. Louise and Chris Laws
Louise · 10 December 2017 · Mann Sutton
Agent replied
Hi Louise, Thank you for taking the time to leave this wonderful five star review. The team at Mann Countrywide in Sutton strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale of your second family home. I am so pleased they were able to provide you again with their continued proven 5* service. I will make sure you wonderful review is shared with Craig, Ben, Janene, Aaron and the entire team at the branch, many thanks.
★★★★★ 5/5
GoogleThanks to all the team at Mann who helped us sell our much loved, but outgrown family home and buy our new dream one. Throughout the process they have been brilliant, from the initial meeting, to tips on showing off our house, amazing photos; as well as great advice / keeping things on track when things got hairy. We are so happy in our new place, thanks guys!
Joanna · 10 December 2017 · Mann Sutton
Agent replied
Hi Joanna, Thank you for the great review! The Mann Countrywide team in Sutton are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales and purchasing process. It's great to see that you were able to benefit from their excellent service. Many thanks!
★★★★★ 5/5
GoogleThe team at Mann took thorough care of us and our move. Our search for a property involved speaking to many other estate agents and we found them to be slimy, arrogant and in some cases downright rude and nasty. The team at many were the polar opposite. Warm, friendly, genuinely nice decent people that were so professional for every step. They kept us well informed and helped us through some of the more challenging times. I couldn't recommend any other branch more highly than these guys they're wonderful.
Jennifer · 10 December 2017 · Mann Sutton
Agent replied
Hi Jennifer, Thank you for the great recommendation! We know that searching for a property and moving house can be a stressful time so it's great to see that the personal and straightforward approach taken by the Sutton branch of Mann Countrywide, made this a stress free experience for you. I will pass on your wonderful comments on to the entire team at the branch. Kind Regards.
★★★★★ 4/5
GoogleMann found us a tenant quickly and the process of concluding a contract and move-in went smoothly. Their service has been professional with good communication throughout.
Iain · 10 December 2017 · Mann Sutton
★★★★★ 5/5
GoogleJust sold my house through Mann in Sutton. Andy and the team got me over my asking price and I was impressed by the service and communication throughout my move. Wouldn't hesitate in recommending the team there!
Hannah · 10 December 2017 · Mann Sutton
Agent replied
Congratulations Hannah! Thank you for your fantastic 5* review of Mann in Sutton. It is brilliant to read that you were able to gain an offer over your asking price and that you were impressed with the teams service and communication. Thank you for the kind recommendation, Scott.
★★★★★ 5/5
GoogleBy far the most professional estate agents in Sutton. I did a day of viewings and met with most of the estate agents in the area and Mann came out on top by leaps and bounds. They came prepared and had all the answers to the questions I had to hand (whereas other estate agents either sent their "saturday girl" who knew nothing about the properties or came unprepared and didnt really take my buying as seriously). The buying process continued to impress me. Highly recommend.
Emily · 10 December 2017 · Mann Sutton
Agent replied
Hi Emily, Thank you for the great review and recommendation! The Mann Countrywide team in Sutton are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales and buying process. It's great to see that you were able to benefit from their excellent service. I will share your wonderful review with the branch, many thanks.
★★★★★ 5/5
GoogleBrilliant service.
Ellie · 10 December 2017 · Mann Sutton
Agent replied
Hi Ellie, Thank you for taking the time to leave us this excellent review, it's great to see that the Mann Countrywide team at the Sutton branch, were once again able to provide their proven, 5 star service! Many thanks.
★★★★★ 5/5
GoogleWent into Sutton Mann Estate Agents to collect some information about properties for sale in the area. Andrew the branch manager was very helpful and polite in advising me of properties to my specification and budget that were available in the surrounding area. I am still looking at properties but from an initial query point of view, Mann were a fantastic starting point and would reccomend their staff.
Ben03586 · 10 December 2017 · Mann Sutton
Agent replied
Thanks Ben for the great 5* review and recommendation! I am delighted to hear that you received friendly and helpful advise from Andrew and the team at our Mann branch in Sutton. I wish you the best of luck in finding the right property.
★★★★★ 5/5
GoogleSarah has been an absolute joy. She's been super fast to respond to our queries, professional + friendly, with a great local knowledge. Some of the best customer service we have experienced lately. Thank you!
Zoë · 10 December 2017 · Mann Redhill
Agent replied
Hi Zoe, Thank you for the great, 5 star review! I'm pleased to see that you benefited from the passionate and personal approach taken by Sarah and the Mann Countrywide team in Redhill. I will make sure your wonderful comments are shared with Sarah and the rest of the team in the branch. Kind Regards.
★★★★★ 5/5
GoogleWe have both bought and sold through Mann Countrywide Redhill a number of times now. Keep going back to them over all other agents as quite simply - they have been the best by far. Sarah is great - and we now consider her a friend (a very efficient and dedicated estate agent friend at that!!!) Highly recommend.
Nicky · 10 December 2017 · Mann Redhill
Agent replied
Hi Nicky, Thank you for taking the time to leave us this great, 5 star review! We know that both moving and selling houses can be a stressful time so it's great to see that the personal and straightforward approach taken by the Redhill branch of Mann, Countrywide, made both stress free and a positive experience for you. I will pass on your wonderful comments to Sarah and the entire team at the branch, many thanks.
★★★★★ 5/5
GoogleWe have worked with Sarah and the team at Mann for 2 house moves. They also helped with renting a flat locally. In all instances the team have been amazing. They work to understand us and found us the house that we are looking for. It is such a personal and friendly service coupled with outstanding local knowledge. Thank you!
Mike · 10 December 2017 · Mann Redhill
Agent replied
Hi Mike, Thank you for the great review! The Mann Countrywide team in Redhill, are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales, renting or buying process. It's great to see that you were able to benefit from their excellent service. Many thanks.
★★★★★ 5/5
GoogleReally great support from start to finish - Sarah was there for us to answer any and all questions (and we had a lot of them being first time buyers!)
The whole process went as smoothly as it could have and apart from some truly minor hiccups (completely outside of her control) the purchase finalised even quicker than we anticipated.
All in all it was a truly professional experience and we can wholeheartedly recommend Mann (and especially Sarah) to anyone looking for a great service.
Lina · 10 December 2017 · Mann Redhill
Agent replied
Brilliant to read Lina that you felt supported from start to finish by the whole team at Mann, Redhill. I am pleased to see that your purchase, on the whole, went smoothly and that everyone in the branch was truly professional. Thank you for the brilliant 5* review and recommendation, Scott.
★★★★★ 5/5
GoogleFantastic service from Sarah and the team. Very proactive, friendly and helpful. Most importantly kept us in the loop and offered lots of advice throughout the process. Secured a good price for our property and managed to negotiate the chain successfully.
Laura · 10 December 2017 · Mann Redhill
Agent replied
Thank you Laura for taking the time to leave us this great, 5 star review! We know that moving house can be a stressful time so it's great to see that the personal and straightforward approach taken by the Mann, Redhill branch made this a stress free experience for you.
★★★★★ 5/5
GoogleSarah and the team did a fantastic job dealing with our sale. No hesitation in recommending them.
Andy · 10 December 2017 · Mann Redhill
Agent replied
Congratulations on the sale of your property. It is great to see that Sarah and the team at Mann, Redhill were able to deliver their proven 5* service. Best wishes, Sarah.
★★★★★ 1/5
GoogleI sent a enquiry but had no response
Mark · 10 December 2017 · Mann Gosport
★★★★★ 5/5
GoogleGood job selling my home. Professional and easy to deal with.
Jody · 10 December 2017 · Mann Gosport
Agent replied
I am so pleased to hear how straightforward and professional you found the team at Mann, Gosport. I will pass on your fantastic five star review to the team at the branch. Many thanks.
★★★★★ 5/5
GoogleAlways helpful when looking for a new home
Carlie · 10 December 2017 · Mann Gosport
★★★★★ 1/5
GoogleThe staff are extremely rude and seem not to know their jobs.
Odion · 10 December 2017 · Mann Chatham
Agent replied
Good afternoon Odion, I'm very sorry to hear that this was your experience. I would like to hear more about any issues you had in the hopes that we could improve in the future. If you would like to go into more detail please email me at review@countrywide.co.uk.
★★★★★ 5/5
GoogleRating only, no written review.
Wanda · 10 December 2017 · Mann Portsmouth (101b High Street)
Agent replied
Hello Wanda, thank you for this 5* rating for the Mann team in Portsmouth. Kind regards, Sarah.
★★★★★ 5/5
GoogleFrom viewing the property to collecting the keys - 10/10. Very helpful every step of the way. I have rented through various estate agents over ten years and this was definitely the easiest and fastest process ever. Thank you Beth!
Michaela · 10 December 2017 · Mann Portsmouth (101b High Street)
Agent replied
Thank you Michaela, kind regards, Mark
★★★★★ 5/5
GoogleRating only, no written review.
Michael · 10 December 2017 · Mann Portsmouth (101b High Street)
Agent replied
Thank you for taking the time to leave us this rating. It is great to see the team at Portsmouth were able to deliver their proven 5* service. Kind regards, Sarah
★★★★★ 1/5
GooglePoor service. Very disappointed, considering the amount of rent i pay they do not want to help if theres a problem. Ive been waiting for builder for 6 months now.
Emma · 10 December 2017 · Mann Portsmouth (101b High Street)
Agent replied
Hi Emma, I am very sorry to hear that you have received poor service and delays in repairs being handled. I have forwarded this on to the Property Manager for you to ensure that something it able to be sorted as promptly as possible and I apologise for this. Kind regards, Georgia.
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