Trusted Agent profile · Kent, Greater London, Hampshire and more
Verified
★★★★★
5,918 reviews across 39 offices and 4 platforms
Mann has 39 offices, in Canterbury, Dartford, Portsmouth (two offices), Bromley, London (five offices), Ashford (two offices), Beckenham, Southampton (five offices), Sutton, Ramsgate, Swanley, Redhill, Gravesend, Croydon, Chatham, Gosport, Purley, Chessington, Rochester (two offices), Gillingham (two offices), Maidstone (two offices), Sheerness, Waterlooville, Yeovil, Sidcup and Sittingbourne (Kent, Greater London, Hampshire, Surrey and Somerset). Together they have 5,918 reviews on four platforms, rated 4.5 out of 5 overall.
5,683
Reviews on Google
All 39 offices
1
Reviews on Facebook
All 39 offices
233
Reviews on Trustpilot
All 39 offices
Mann's 39 offices, most reviewed first. Each has its own page.
Showing 5,570 reviews on Google only. Show every review
5/5
GoogleWe had the smoothest transaction I can say from start to finish, from viewing to getting the keys! They have recommended all the right people. My family would like to thank Daren and Melissa specifically from Mann Northend Portsmouth, they are truly exceptional and very helpful!
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleThe mortgage service we received from Jake was second to none. Being first time buyers, he gave us all the advice and support we needed, was extremely thorough in explaining the finer details and got us the best offer for our circumstances. If you want a speedy and no-nonsense service then Jake couldn’t be recommended any higher.
5/5
GoogleHaving to sell my mums house after her sadly passing we got in touch with ria who met us at the house and talked us through all the options we decided to take it through the auction route which I think was the right way within less than a month it was sold rias very dedicated team angel king and Tom Ayers kept me informed on all the viewings and any questions I had were promptly answered I would recommend ria and her team to any one 👍
5/5
GoogleExcellent service from start to finish. Jake was professional, knowledgeable and incredibly supportive throughout the entire process. He explained everything clearly, kept us regularly updated and worked tirelessly to secure the right mortgage for us. His dedication made what could have been a stressful process feel smooth and straightforward. I am extremely grateful for his help and would highly recommend him to anyone looking for a reliable and efficient mortgage broker.
1/5
GoogleGave my email address and asked to not be sent junk mail. Got sent junk mail in the form of links to houses that do not resemble wht I am looking for. Tried to unsubscribe five times but you get a pop up saying ‘something went wrong’. Phone up and ask to get removed from the mail list, yet continue to get junk emails.
5/5
GoogleWould most definitely recommend, Harry & Micheal were great the whole way through our move process, always a phone call away if we needed them, friendly and professional, thank you both!
5/5
GoogleRating only, no written review.
5/5
GoogleMichael and Harry were great throughout. Very responsive and always happy to help. Made the journey easy and fast in securing the property. Thank you both
5/5
GoogleExtremely please with how everyone at Mann’s Swanley supported me into finding my new accommodation, always available on phone, mail and making things super easy! Love the virtual portal to manage all things related to the property. 5 stars!!!!! Excellent service today again thanks to property manager Jenancya, who in conjunction with the landlord sorted and emergency locksmith appointment in less than an hour.
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
5/5
GoogleAfter a stressful search for a new place, finding Mann was a relief. Their process is clear and straightforward. A special mention to Jazmyn, who was so incredibly helpful and amazingly prompt with all her responses. Paul was also fantastic and so understanding when arranging the viewing. What stood out the most was how genuinely they understood our needs and sense of urgency. You truly feel listened to and supported. I couldn't have asked for a better experience!
5/5
GoogleWe would like to thank Paul Hughes and his staff for all their help in securing our emergency temporary home. Paul went to great lengths to assist us in making the process as speedy as possible.
5/5
GoogleFriendly and attentive staff, particularly Jazmyn who set us up with a last minute viewing on what ended up being the perfect house for my friends and I. Once our offer was accepted the process was really fast too
5/5
GoogleReally happy with the service! Everything was smooth and easy, and the staff were lovely and helpful throughout. Would definitely recommend!
5/5
GoogleWe had excellent time from Francesca during our viewing session. She happily showed us around and tried to be as helpful with our questions which we very much appreciated
5/5
GoogleThey are very nice team members and always helpful. Im so happy .Thank you MANN
We are thrilled to hear about your positive experience with our team! Our goal is to always provide exceptional service and we are glad to have made you happy. Thank you for choosing Mann! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
5/5
GoogleRia at Mann is actual an angel 🫶🏻 Do not trust anyone else with selling your house! Ria sold my house within 2 weeks to the first viewer! My on forward purchase had a lot of delays and Ria kept my buyer updated and happy throughout so I didnt loose them. It isnt just a transaction to her, she makes it personal and is constantly staying in touch even tried where possible to assist with my purchase delays and gave helpful advice. I genuinely don't think we would have completed without her! Ria... keep doing what you do because you don't just buy & sell houses, you literally make dreams come true. We are now in our forever home and that is down to you. I cannot express my gratitude, love and appreciation for you enough 🤍
5/5
GoogleI had a great experience with Mann. Demi Odesanya was very helpful and attentive during the house-viewing process and recommended that I speak with their mortgage broker, Jake Owen. Jake was fantastic throughout the mortgage process. He was extremely knowledgeable, persistent and proactive, and his communication was excellent from start to finish. He kept me informed throughout, clearly explained what was needed at each stage and provided plenty of reassurance along the way. I really felt that he was committed to getting everything over the line. I’m incredibly grateful for Jake’s support and would highly recommend him to anyone looking for a knowledgeable, communicative and reliable mortgage broker.
5/5
GoogleI wish to thank Ms Ria Strugnell (Branch Manager) for doing a valuation on my home. I am looking to downsize. I got the valuation via email as she just wanted to double check what the property was worth. I felt it was a good reflection of the market value of my property. She explained how an open day works where several viewings are done on the same day. This is a brilliant idea and does increase the likelihood of getting a better offer for the property. Mann Estate Agents are well known in the area so I will definitely consider putting my house up for sale through them as I decided to postpone the sale to next spring.
5/5
GoogleAmazing service from start to finish. Would highly recommend
4/5
GoogleThomas has been incredibly helpful from the very beginning of our tenancy, seamlessly managing every detail right up until our move-in day.
Thank you for leaving us your superb review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleMy recent experience with Mann has been great. Tom has helped with the start of my journey, as I look to find my next home. He has been extremely helpful, friendly and above all - proactive. He has helped start the process in a positive and knowledgeable manner. I would highly recommend.
5/5
Google5/5 Stars, Jamie saved our sanity through a highly stressful sale!We are finally due to exchange and complete, and it is entirely thanks to Jamie Ridge at Mann Portsmouth. This process became highly stressful due to very slow solicitors, but Jamie went completely above and beyond from the very start. He didn't just market our property; he actively managed the entire chain, constantly chasing legal teams and bridging the gaps when communication broke down. He even contacted us out of his working hours to give us vital updates, which just shows how genuinely great and committed he is. Throughout every tense moment, Jamie acted with honest, true professionalism and kept us grounded. We both cannot thank him enough for his unwavering support. Thank you Jamie! Ur a complete star! If you want an agent who will truly fight your corner, look no further than Jamie.
Thank you so much for the kind words! We are thrilled to have Jamie as part of our team and are grateful for the trust you placed in him. We are always here to support our clients and ensure a smooth and stress-free experience. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleJamie was amazing. Very helpful and always called back. I would recommend
Thank you for your wonderful 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleI would like to say a massive thank you to Mann Estate Agents for all your dedication, hard work and support in helping me secure my new home. 🏡❤️ A huge thank you to Eve and Taylor, who worked tirelessly throughout the whole process. Whether it was keeping me updated by phone or email, you were always there to guide and support me. I honestly don’t think I could have got my new home without you both. Your patience, professionalism and commitment have meant so much to me. Thank you from the bottom of my heart! ❤️🏡✨
Thank you so much for your kind words! Our team at Mann Estate Agents is dedicated and passionate about helping our clients find their dream homes. Eve and Taylor worked tirelessly to make the process as smooth as possible for you. We are thrilled to have played a role in securing your new home and appreciate your trust in us. Kind regards, Lucy, Customer Relations.
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The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send Mann a message.
Canterbury has the most, with 753 reviews rated 3.7 out of 5, followed by Dartford with 400.
The 39 Mann offices, by town:
Yes. In The Trusted Agent 2026 awards, Dartford won Gold, Southampton won Gold and 10 more branches won Trusted Agent.
