5/5
GoogleRating only, no written review.
Trusted Agent profile · Norfolk, Suffolk, Essex and more
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Abbotts Countrywide estate agents in Norwich, Ipswich, Chelmsford and 25 more
★★★★★
3,512 reviews across 38 offices and 1 platform
Abbotts Countrywide has 38 offices, in Norwich (five offices), Ipswich (three offices), Chelmsford, Cambridge, Basildon, King's Lynn (two offices), Bury St. Edmunds (two offices), Downham Market, Colchester, Rayleigh, Cromer (two offices), Thetford, Ely, Fakenham, Ilford, Beccles, Hunstanton, Stowmarket (two offices), Rochford, Attleborough, Southend-on-Sea, Halesworth, Epping, Great Yarmouth, Swaffham, Newmarket, Dereham and Holt (Norfolk, Suffolk, Essex, Cambridgeshire and Greater London). Together they have 3,512 reviews on 1 platform, rated 4.6 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
Professionalism at its bestRead the review from sellers
Buyers1 review
Before we event went to view a house they were listing for sale, the agent was pushing for us to see their mortgage broker. I had to repeat several times that I ...Read the review from buyers
Landlords1 review
Sheridan was excellent!! Can't say enough good things about her and how easy she made the whole process. Highly recommended!Read the review from landlords
Our offices
Abbotts Countrywide's 38 offices, most reviewed first. Each has its own page.
- Abbotts Countrywide Norwich (2 Riverside Centre)2 Riverside Centre, Wroxham, NR12 8AJ299 reviews · 299 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Ipswich (139 Main Road)139 Main Road, Kesgrave, IP5 2NP243 reviews · 243 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Ipswich (3 Butter Market)3 Butter Market, IP1 1BB233 reviews · 233 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Ipswich (46 High Street)46 High Street, Hadleigh, IP7 5AL232 reviews · 232 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Chelmsford17 Duke Street, CM1 1HP215 reviews · 215 on Google (4.6)3 in the last 90 days
- Abbotts Countrywide Cambridge60 Regent Street, CB2 1DP195 reviews · 194 on Google (4.5)6 in the last 90 days
- Abbotts Countrywide Basildon53 Southernhay, SS14 1EU189 reviews · 189 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide King's Lynn (Market Place)Market Place, Burnham Market, PE31 8HF189 reviews · 189 on Google (4.2)0 in the last 90 days
- Abbotts Countrywide King's Lynn (20 High Street)20 High Street, PE30 1BP188 reviews · 188 on Google (4.2)0 in the last 90 days
- Abbotts Countrywide Bury St. Edmunds (1 Risbygate Street)1 Risbygate Street, IP33 3AA182 reviews · 182 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Bury St. Edmunds (39-41 King Street)39-41 King Street, Mildenhall, IP28 7EZ170 reviews · 170 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Downham Market16b Bridge Street, PE38 9DH167 reviews · 167 on Google (4.7)0 in the last 90 days
- Abbotts Countrywide ColchesterThe Vicarage, High Street, Dedham, CO7 6DE165 reviews · 164 on Google (4.1)3 in the last 90 days
- Abbotts Countrywide Rayleigh128 High Street, SS6 7BU161 reviews · 161 on Google (4.5)3 in the last 90 days
- Abbotts Countrywide Cromer (41 Prince of Wales Road)41 Prince of Wales Road, NR27 9HS140 reviews · 140 on Google (4.6)4 in the last 90 days
- Abbotts Countrywide Cromer (41 Prince of Wales Road)41 Prince of Wales Road, NR27 9HS137 reviews · 137 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Thetford22a High Street, Watton, IP25 6AE130 reviews · 130 on Google (4.7)0 in the last 90 days
- Abbotts Countrywide Ely12 Forehill, CB7 4AF112 reviews · 112 on Google (4.5)0 in the last 90 days
- Abbotts Countrywide Fakenham7 Oak Street, NR21 9DX112 reviews · 112 on Google (4.9)0 in the last 90 days
- Abbotts Countrywide Ilford70 High Street, Barkingside, IG6 2DJ78 reviews · 78 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Beccles25 New Market, NR34 9HE76 reviews · 76 on Google (4.9)0 in the last 90 days
- Abbotts Countrywide Hunstanton50a Westgate, PE36 5EL72 reviews · 72 on Google (4.7)0 in the last 90 days
- Abbotts Countrywide Stowmarket (42 Ipswich Street)42 Ipswich Street, IP14 1AD72 reviews · 71 on Google (4.7)4 in the last 90 days
- Abbotts Countrywide Rochford16 West Street, SS4 1AJ71 reviews · 71 on Google (4.8)1 in the last 90 days
- Abbotts Countrywide Attleborough20 Exchange Street, NR17 2AB68 reviews · 68 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Stowmarket (4 High Street)4 High Street, Debenham, IP14 6QH62 reviews · 62 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Norwich (185a Reepham Road)185a Reepham Road, Hellesdon, NR6 5NZ50 reviews · 50 on Google (4.9)0 in the last 90 days
- Abbotts Countrywide Southend-on-Sea154 The Broadway, Thorpe Bay, SS1 3ES38 reviews · 38 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Halesworth59 Thoroughfare, IP19 8AR33 reviews · 33 on Google (5.0)0 in the last 90 days
- Abbotts Countrywide Epping229 High Street, CM16 4BP25 reviews · 25 on Google (5.0)0 in the last 90 days
- Abbotts Countrywide Great Yarmouth149 High Street, Gorleston, NR31 6RB23 reviews · 23 on Google (4.6)0 in the last 90 days
- Abbotts Countrywide Swaffham5 Market Place, PE37 7AB17 reviews · 17 on Google (4.9)0 in the last 90 days
- Abbotts Countrywide Norwich (43 Exchange Street)43 Exchange Street, NR2 1DP14 reviews · 14 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Norwich (81 Unthank Road)81 Unthank Road, Golden Triangle, NR2 2PE14 reviews · 14 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Norwich (Unit 5)Unit 5, Pound Lane, Thorpe St Andrew, NR7 0SR14 reviews · 14 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Newmarket100-102 High Street, CB8 8JP4 reviews · 4 on Google (4.8)0 in the last 90 days
- Abbotts Countrywide Dereham30 Market Place, NR19 2AP2 reviews · 2 on Google (5.0)0 in the last 90 days
- Abbotts Countrywide Holt1 Market Place, NR25 6BE1 reviews · 1 on Google (5.0)0 in the last 90 days
Latest reviews from every Abbotts Countrywide office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleExtremely professional service provided by Abbotts Downham Market. Ollie and his team made the process of selling our home as easy and as stress-free as possible. Will be sure to use again.
Agent replied
Thanks for the amazing 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleVery Helpful and Professional with Great Knowledge. Rick helped me with a few issues I had relating to Letting Contracts, he solved the issues I had very quickly, if I needed to I would not hesitate to ask for more help from this great team in the future.
Agent replied
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
5/5
GoogleRating only, no written review.
5/5
GoogleRick is so knowledgable, professional and helpful! Would happily use him again recommend him to other landlords.
5/5
GoogleI have recently been speaking with Ryan who I believe is new to his position, I have found him to be very sensible and professional when talking to him on the phone. It does make a pleasant change to talk with someone who genuinely listens …
Agent replied
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
5/5
GoogleGreat experience dealing with Abbotts management. Olivia has been great and very communicative, so easy to deal with and helpful.
Agent replied
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have purchased a new build property through the Colcheter branch of Abbotts and the service and support given has been amazing. The branch manager Spencer could not do enough to help with the shared ownership process and made what was a very daunting process so easy. Thank you so much for making my new home possible.
Agent replied
Many thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently sold my property with Abbotts really happy with the service I received and was good communication throughout. Braydn Bassham was very polite and helpful and would definitely use Abbotts again and would really recommend them.
Agent replied
Thank you for your excellent recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFriendly and helpful team. Good service with good value prices. I had considered a number of lettings agents and Abbotts were the most professional and provided me with confidence that my house was being let to decent tenants.
Agent replied
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
GoogleRick runs this branch like a well oiled machine! Always happy to help and goes above and beyond to make sure you’re kept up to date and informed! Sheridan is friendly and welcoming and makes you feel well looked after!
Agent replied
Thank you for your wonderful 5* review. Best wishes Lucy, Customer Relations.
4/5
GoogleVery happy to date. The team went to great lengths to ensure paperwork was completed to minimise delays over the festive period. Staff always at hand and offer a personalised service.
Agent replied
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
4/5
GoogleWe rented our new flat through Abbotts earlier this month. We were new to renting in England and they were very helpful throughout the process.
Agent replied
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
2/5
GoogleNever called me back, tried to sell me a mortgage before I had even finished my enquiry. Showed lack of interest.
Agent replied
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
GoogleAbsolutely brilliant service from Ollie and his team. Managed to sell my house twice in quick time after one fell through. Would recommend to anyone!
Agent replied
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleLisa is brilliant! She went above and beyond to help me get moved in during lockdown and has continued to be extremely responsive, helpful, friendly and professional since I've been moved in and dealing with minor issues that arise. Thank you!
Agent replied
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleFantastic service from Rob and Ben. Couldn't thank them enough for the quick process.
Agent replied
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleBig thanks and appreciation for helping on advice with Surveyors.
5/5
GoogleRating only, no written review.
Agent replied · 30 July 2023
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
5/5
GoogleSuperior to their alternatives in speed, quality and consumer service. After having some rather unpleasant experiences with other letting agencies in Norwich, from being messed about to being talked down to, we’ve been swept off our feet by how wonderfully we’ve been treated by Christopher at Abbott’s. Not only has he organised a very rapid viewing for us where others delayed, but he has walked us through every step of the process and responded immediately to our every query. Genuinely, don’t bother with an alternative agency.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
5/5
GoogleI have been in contact with Damian and Ryan here at Abbotts about my (fairly urgent!) move into a new flat. They sorted everything for me - were always on the other end of the phone/email, always checking in to make sure I knew what I needed to do. Honest, open, friendly service that was professional but not robotic. Personality is important, even when you're at work. Confident in their abilities and genuinely believe they had my interests at the heart of what they were doing. Thank you thank you thank you. My circumstances in looking for a new property were not ideal, but thanks to the hard work and commitment of Damian and Ryan, I have managed to find somewhere to live, in a lovely area, that suits all my needs. And in before Christmas! My saviours.
Agent replied
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleDue to a change of our circumstances, we have had to leave and let our home to move to London. I’ve contacted the agents I bought my property from but wasn’t very pleased with the approach and valuation. I contacted Abbotts Ipswich and booked for Damian to visit the property to value and discuss their services and how they could help. Damian is very professional, respectful and trustworthy. Straight away I knew I have the right person to manage my property. He provided me with the list of requirements and regularly kept in touch to see how things are progressing, listened to what our needs and requirements are as landlords and gave suggestions and recommendations on people and products which I found really helpful with the stress of moving houses on top of work + Christmas. Damian had a few people already interested in the property even before we even placed it in the market. Ryan came to show the property to potential tenants and he has been brilliant. Very professional and respectful and regularly kept in touch via email and phone with updates and making our lives easier with reminders (something I needed with our busy schedules!) Abbotts Ipswich has found a tenant for our property days after placing it on RightMove and we are so delighted! I highly recommend Damian & Ryan to all landlords in Suffolk. My trust are definitely with these 2 professional agents as I can feel and I know my property is in the right hands!
Agent replied
Thank you so much for your kind comments and amazing 5* review. Best wishes, Lucy @ Customer Relations.
1/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
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Questions about Abbotts Countrywide
Which Abbotts Countrywide office has the most reviews?
Norwich (2 Riverside Centre) has the most, with 299 reviews rated 4.5 out of 5, followed by Ipswich (139 Main Road) with 243.
Where are the Abbotts Countrywide offices?
The 38 Abbotts Countrywide offices, by town:
- Attleborough: 20 Exchange Street, Attleborough, Norfolk, NR17 2AB
- Basildon: 53 Southernhay, Basildon, Essex, SS14 1EU
- Beccles: 25 New Market, Beccles, Suffolk, NR34 9HE
- Bury St. Edmunds (1 Risbygate Street): 1 Risbygate Street, Bury St. Edmunds, Suffolk, IP33 3AA
- Bury St. Edmunds (39-41 King Street): 39-41 King Street, Mildenhall, Bury St. Edmunds, Suffolk, IP28 7EZ
- Cambridge: 60 Regent Street, Cambridge, Cambridgeshire, CB2 1DP
- Chelmsford: 17 Duke Street, Chelmsford, Essex, CM1 1HP
- Colchester: The Vicarage, High Street, Dedham, Colchester, Essex, CO7 6DE
- Cromer (41 Prince of Wales Road): 41 Prince of Wales Road, Cromer, Norfolk, NR27 9HS
- Cromer (41 Prince of Wales Road): 41 Prince of Wales Road, Cromer, Norfolk, NR27 9HS
- Dereham: 30 Market Place, Dereham, Norfolk, NR19 2AP
- Downham Market: 16b Bridge Street, Downham Market, Norfolk, PE38 9DH
- Ely: 12 Forehill, Ely, Cambridgeshire, CB7 4AF
- Epping: 229 High Street, Epping, Essex, CM16 4BP
- Fakenham: 7 Oak Street, Fakenham, Norfolk, NR21 9DX
- Great Yarmouth: 149 High Street, Gorleston, Great Yarmouth, Norfolk, NR31 6RB
- Halesworth: 59 Thoroughfare, Halesworth, Suffolk, IP19 8AR
- Holt: 1 Market Place, Holt, Norfolk, NR25 6BE
- Hunstanton: 50a Westgate, Hunstanton, Norfolk, PE36 5EL
- Ilford: 70 High Street, Barkingside, Ilford, Greater London, IG6 2DJ
- Ipswich (139 Main Road): 139 Main Road, Kesgrave, Ipswich, Suffolk, IP5 2NP
- Ipswich (3 Butter Market): 3 Butter Market, Ipswich, Suffolk, IP1 1BB
- Ipswich (46 High Street): 46 High Street, Hadleigh, Ipswich, Suffolk, IP7 5AL
- King's Lynn (20 High Street): 20 High Street, King's Lynn, Norfolk, PE30 1BP
- King's Lynn (Market Place): Market Place, Burnham Market, King's Lynn, Norfolk, PE31 8HF
- Newmarket: 100-102 High Street, Newmarket, Suffolk, CB8 8JP
- Norwich (185a Reepham Road): 185a Reepham Road, Hellesdon, Norwich, Norfolk, NR6 5NZ
- Norwich (2 Riverside Centre): 2 Riverside Centre, Wroxham, Norwich, Norfolk, NR12 8AJ
- Norwich (43 Exchange Street): 43 Exchange Street, Norwich, Norfolk, NR2 1DP
- Norwich (81 Unthank Road): 81 Unthank Road, Golden Triangle, Norwich, Norfolk, NR2 2PE
- Norwich (Unit 5): Unit 5, Pound Lane, Thorpe St Andrew, Norwich, Norfolk, NR7 0SR
- Rayleigh: 128 High Street, Rayleigh, Essex, SS6 7BU
- Rochford: 16 West Street, Rochford, Essex, SS4 1AJ
- Southend-on-Sea: 154 The Broadway, Thorpe Bay, Southend-on-Sea, Essex, SS1 3ES
- Stowmarket (4 High Street): 4 High Street, Debenham, Stowmarket, Suffolk, IP14 6QH
- Stowmarket (42 Ipswich Street): 42 Ipswich Street, Stowmarket, Suffolk, IP14 1AD
- Swaffham: 5 Market Place, Swaffham, Norfolk, PE37 7AB
- Thetford: 22a High Street, Watton, Thetford, Norfolk, IP25 6AE
