Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAll the staff - especially Leighanne -at the Houghton Le Spring branch have been fantastic in keeping me updated on the progress of the property I was applying to rent even with some challenges along the way. I feel I made friends as well as having a professional relationship. Thankyou for everything.
Hi Nikki, thank you for your review. We are delighted to have been able to help you find your new home and made it a positive experience for you.
5/5
GoogleFaultless service from Sarah and all her team at Your Move. Thank you so much.
Thank you so much for your kind review Emma, you've been a pleasure to deal with and on behalf of my team we wish you all the best for the future Sarah Thomas Branch Manager
5/5
GoogleSarah and the team were first class on the sale of our property. Communication and service impeccable Highly recommend.
Thank you Alan for your kind review, I hope you and Julie are settled in your new home Sarah Thomas Branch Manager
5/5
GoogleI recently used Your Move Wallsend to purchase my first property and had a very positive experience. Sarah Thomas was incredibly helpful and I had great communication throughout - which was particularly important to me as I was buying from outside of the area. I wouldn't hesitate to recommend them.
Thank you for your kind review Freddie. It's been a pleasure helping you purchase your first home and we home you are very happy in North Tyneside once you relocate. Sarah Thomas Branch Manager
5/5
GoogleWonderful agents that were helpful, informative, and kind. Abi, Alex, Claire and Brodie are a top notch team!
Thank you for taking the time to leave a review Andrew. We're delighted to hear that you were pleased with our service. Abi and the team in Rowlands Gill
5/5
GoogleI’m in the process of buying a house through the Rowlands’s Gill Branch and from the outset, everyone has been really helpful, polite and professional. From the two viewings, through the offers process and beyond the staff I’ve dealt with, namely, Abi, Alex, Claire and Bridie were all so friendly and straightforward it’s been a genuine pleasure working with them to get the process complete. Highly recommend!
Hello Ronnie, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Kind regards, Rowlands Gill Team
5/5
GoogleGreat service with regular updates on the sale of my late fathers property. Provided quick responses to enquiries & they were a good go-between with the buyers to share information to help understand the progress of the other solicitors. Thanks to June, Abi, Alex, Claire and Bridie from Your Move, Rowlands Gill branch.
Thanks so much for your 5-star review and your kind comments, Colin. We're delighted to have been able to help you and your family with the sale and that you were really happy with the service from everyone in our experienced and dedicated Rowlands Gill team. Very best wishes and we hope we can assist you again in the future 😊 …
5/5
GoogleWe sold our house last year through Your Move Rowlands Gill and would highly recommend them! The whole team are so knowledgeable and friendly. Alex gave us excellent advice when valuing our property and Abi and Claire were fantastic keeping us up to date with everything all the way through to completion day. A stress free process from start to finish! Thank you!
Thank you for taking the time to leave us a lovely review Joanna. We are delighted to hear that you were pleased with our service when selling your property. Best wishes from Abi and the team at Rowlands Gill
5/5
GoogleSuperb service, extremely helpful
Thanks James. We were delighted to be able to help you.
5/5
GoogleI would highly recommend this amazing team. Abigail, Ashley, Louise and Shannon have always been at the end of the phone and kept us up to date with everything. Such lovely girls and so friendly. They put you so at ease. Thank you girls you have been amazing through us buying our home. We both appreciate how much you all have helped
Thanks Claire. All the very best in your new home.
5/5
GoogleYour Move West Denton have been excellent in dealing with the sale of my property. They have been friendly, efficient and professional throughout the whole process with regular calls and emails to update me on the progress of the sale. Abigail, Ashley, Louise & Shannon have been particularly helpful in dealing with my questions & queries. Thank you!
Thank you for your great feedback. We are delighted to have been able to help and wish you all the best for the future.
5/5
GoogleThanks to the team at Your Move West Denton Abigail, Ashley, Louise and Shannon. A massive thank you especially Abigail she has been an absolute star selling my home has been a difficult process not Your Moves fault in anyway but a lot of red tape process to go through. She kept me going through this process kept me up to date at all times. She was great encouraging me on when the process was getting me down. Once again thank you Chris you have a great team and I would highly recommend if selling your home
Thank you for your positive comments about the team. If you ever need us again then please do come back to us.
5/5
GoogleFantastic customer service and reliability from everyone at Your Move Durham. Nicky Hall was always extremely friendly and helpful, keeping us up to date. Ian Taylor went above and beyond to ensure our move went to plan and Sue in Sales Progression made sure we were looked after in the lead up to completion day. Everyone at Your Move is proactive about ensuring things keep moving forward. Thank you.
Thank you Dan for your lovely review. It means the world to us that you were happy with the service from Nicky, Ian, Sue and the rest of the team and we really appreciate it. We wish you and Rachel all the best in your new home. 🏡 …
5/5
GoogleExcellent service. Mainly dealt with Sharon who was professional and friendly every step of the way.
Hi Cathrine, thank you for your review it means so much to me and my team. :)
5/5
Google1st class service from everyone in the CLS branch, kept us up to date with progress and answered all of our questions with patience and friendliness . No hesitation in recomending to anyone in future.
Hi Keith, thank you for your review it really does mean a lot to us. It has been a pleasure and we wish you all the best. 😊 …
5/5
GoogleReally pleased with the service we have received from all the staff at the Chester le Street branch. They kept us up to date at all times with regard to viewings and follow-ups and the eventual sale. Highly recommend
Dear Anne Thank you for your kind review. It has been a pleasure working with you. All the very best from Julia, Sharon, Dom & John.
5/5
GoogleJohn & Julia were absolutely brilliant. Always on hand to help and reassure. They also really helped in pushing our move through quickly.
Thank you for taking time to leave a review, we really appreciate this. It has been a pleasure working with you and we wish you all the best. 😊 …
5/5
GoogleSharon and the team at Your Move were incredibly helpful and went above and beyond on numerous occassions to help me move into my property. I've never experienced such a helpful group of agents and I can't thank them enough. They have proven to be flexile, considerate and great at communicating.
Hi Aidan, thank you so much for your review. Hope you have settled in well and are enjoying your new home. 😃 …
2/5
GoogleRating only, no written review.
Hi, I see your review has no name, if you are a customer of Your Move and have been dissatisfied with the service you have received I would welcome a conversation to try to resolve any concerns you have. It's disappointing that rather than this you have posted a 2 star review with no context as to why. As you can see from the many 5* reviews we have poor service is not common practice for us. However, if we have fallen short of our usual high standards I would like the opportunity to understand where we went wrong and how we can improve. Kind Regards, Sam.
5/5
GoogleAmazing estate agents. The staff are really helpful and are always on hand if you need any advice. Would highly recommend! The service is fantastic.
Thank you for a glowing review Lindsey, we really appreciate it and are grateful for your business. Sam 😊 …
5/5
GoogleThe staff are welcoming, friendly and knowledgable they helped us decided which method to use to sell our house and it sold within days of being listed.
Thank you Leslie for your repeat business, it's a testament to the hard work of the team and we are thankful to our lovely customers for choosing Your Move Sunderland. Sam 😃 …
5/5
GoogleGreat service, house sold within 3 weeks. Constant communication advising on offers and viewings. Lovely staff and would certainly recommend.
Thank you for you kind review Morgan. Sam 😊 …
5/5
GoogleThis is my second time using the Sunderland your move branch. Both times they have been amazing helping me chase up solicitors during stressful parts of the buying and selling process. All of staff of very friendly and helpful. Definitely recommend!
Thank you for you kind review Laura. We are very grateful for your repeat business. Kind regards Sam
5/5
GoogleSam, Sarah and the team at Your Move are first class. They are always professional and friendly, which makes the experience of buying/selling a house enjoyable. I would recommend Your Move Estate Agents as they always keep you thoroughly updated through out the process. I look forward to continuing to work with a great team!
Thank you James & Joanne, It's been lovely working with your over the years. We really appreciate your kind review. Sam 😊 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
