Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFantastic service from the Durham team a first class job. Thank you everyone!
Thank you so much for taking the time to leave your review Matt. We are so pleased to hear you have received fantastic service from the team at Durham. We wish you the best of luck for the future 😄 …
5/5
GoogleNicky & her friendly team were very professional in the way they handled the letting of my home. From my first contact with Chera-lise, the arrangement of viewings by Annaleigh & Dominic & the overall management of the process by Nicky I felt supported & this led to a very positive experience & outcome.
Thank you so much Stephen for your lovely review for the team at Durham. We are so pleased that you have been happy with the service that Nicky, Chera-lise, Annaleigh & Dominic provided you with. Best of luck with your tenants and we look forward to helping you in the future. 😄 …
5/5
GoogleI bought from your move Durham and due to the exceptional service at the time went back to them to sell. I cannot thank, Ian, Dominic, Sue, Annaleigh, Cheralise and Nicky enough. They have all been instrumental in helping me sell my home. The service has been exemplary and a special shout out to Nicky who was so positive every time we spoke. Thank you again and keep doing what you guys do. You are more than a box standard estate agency, you care for your customers something we rarely see nowadays. Thoroughly reccomend to anyone looking for someone that goes above and beyond.
Thank you so much for taking the time to leave your review Yas. We are delighted to hear that you have been very pleased with the service you have received from Nicky and the team at Durham and your kind words. Best wishes from us all at Your Move. 😄 …
4/5
GoogleVery good professional staff.
Hi Anthony, Thank you for your kind review. Sam & the team.
5/5
GoogleI've nothing but praise for Sam and the team at Your Move, Sunderland. Nothing was ever too much trouble and they always had our backs while we were trying to buy one of the properties they were selling. Their advice was always well thought out and accurate. I wouldn't hesitate to recommend them to anyone who needs a professional, caring and attentive agent. Thanks again. Andrew and Stephanie.
Thank you Andrew. It's been a pleasure to help you through your moving journey, I'm am so pleased we were able to make the move a little easier and less stressful for you both. I hope you're settling in to your new home well, best wishes for the future. Sam 😊 …
5/5
GoogleExcellent service Helpful all through the sale process house sold at a challenging time would use again Helpful all through the House transaction.
Thank you so much for positive feedback it was a pleasure working with you Neil. Michelle and Crawcrook Team
5/5
GoogleI recently sold my house with Your move, from getting it on the market to selling took days and that was only due to waiting for all the many viewings to go ahead. Michelle, Katrina, Denise and the rest of the team were amazing and helpful throughout the whole process, finding the right buyer for our home and helping us up until the day we eventually moved
Thank you Ashleigh for your kind review we all appreciate your positive feedback, once again we wish you the best of luck in your new home and congratulations on your new arrival. Michelle, katrina, Denise, Sophie and Penny
5/5
GooglePrompt, helpful advice. A pleasure to deal with
Thank You for your lovely review. Hazel and the Team.
4/5
GoogleVery good professional staff.
Hi Anthony, Thank you for your kind review. Sam & the team.
5/5
GoogleWe sold our house last year through Your Move Rowlands Gill and would highly recommend them! The whole team are so knowledgeable and friendly. Alex gave us excellent advice when valuing our property and Abi and Claire were fantastic keeping us up to date with everything all the way through to completion day. A stress free process from start to finish! Thank you!
Thank you for taking the time to leave us a lovely review Joanna. We are delighted to hear that you were pleased with our service when selling your property. Best wishes from Abi and the team at Rowlands Gill
5/5
GoogleI used Your Move Estate Agents Rowlands Gill for the recent sale of my house and I couldn't have been more thrilled with the experience. From the initial valuation all the way through to completion of sale they kept me incredibly informed of every single step and put my mind at ease with a lot of the queries I had. The whole team were always incredibly friendly and polite every time I called or spoke to them via email. I would really recommend them if you are looking to sell your home.
Hello Sophie, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Rowlands Gill Team!
5/5
GoogleFantastic service from the Durham team a first class job. Thank you everyone!
Thank you so much for taking the time to leave your review Matt. We are so pleased to hear you have received fantastic service from the team at Durham. We wish you the best of luck for the future 😄 …
5/5
GoogleNicky & her friendly team were very professional in the way they handled the letting of my home. From my first contact with Chera-lise, the arrangement of viewings by Annaleigh & Dominic & the overall management of the process by Nicky I felt supported & this led to a very positive experience & outcome.
Thank you so much Stephen for your lovely review for the team at Durham. We are so pleased that you have been happy with the service that Nicky, Chera-lise, Annaleigh & Dominic provided you with. Best of luck with your tenants and we look forward to helping you in the future. 😄 …
5/5
GoogleI bought from your move Durham and due to the exceptional service at the time went back to them to sell. I cannot thank, Ian, Dominic, Sue, Annaleigh, Cheralise and Nicky enough. They have all been instrumental in helping me sell my home. The service has been exemplary and a special shout out to Nicky who was so positive every time we spoke. Thank you again and keep doing what you guys do. You are more than a box standard estate agency, you care for your customers something we rarely see nowadays. Thoroughly reccomend to anyone looking for someone that goes above and beyond.
Thank you so much for taking the time to leave your review Yas. We are delighted to hear that you have been very pleased with the service you have received from Nicky and the team at Durham and your kind words. Best wishes from us all at Your Move. 😄 …
5/5
GoogleI recently had the pleasure of working with Your Move estate agents, specifically with Sarah Thomas as the manager and Sarah Smith, during the process of selling my property. I must say that my overall experience with them was outstanding, and I couldn't be happier with the level of service I received. One aspect that truly stood out to me was the exceptional communication and responsiveness displayed by Sarah Thomas and the entire team at Your Move. From the initial consultation to the final stages of the sale, they were always prompt in answering my questions and providing updates. I felt well-informed throughout the entire process, which significantly reduced my stress levels and allowed me to trust in their expertise. What truly amazed me was the remarkable efficiency of the property sale. Within just two weeks of listing my property on the market, Sarah Smith managed to secure a buyer. This speedy turnaround was beyond my expectations and speaks volumes about their dedication and ability to match properties with potential buyers quickly. Throughout the journey, Sarah Thomas provided exceptional support and guidance. She was approachable, professional, and always went the extra mile to ensure the process was smooth and hassle-free. Her experience and knowledge of the market were evident as she expertly navigated any challenges that arose. One notable aspect of the service was the strategic marketing approach adopted by Your Move. They showcased my property in the best light, attracting the right audience and maximizing its potential. The attention to detail and personalized approach to marketing undoubtedly played a significant role in the successful sale of my property. In conclusion, I couldn't be more satisfied with my experience with Your Move estate agents, particularly with Sarah Thomas as the manager. The seamless communication, remarkable efficiency, and exceptional support I received made the property selling process a breeze. I wholeheartedly recommend Your Move and Sarah Thomas to anyone looking to sell their property. Their professionalism, expertise, and commitment to their clients are truly commendable. Thank you, Your Move and Sarah, for making this journey a success
Thank you for such an amazing and detailed review of our services. Your property was finished with attention to detail and to a high standard which no doubt contributed to the fast sale. We have went through a challenging conveyancing process and your proactive approach was very much appreciated. On behalf of the whole team may we wish you every success for the future. Sarah Thomas Branch Manager
5/5
GoogleSpecial thanks to Abi, Alex, Claire and Bridie at Your Move Rolland’s Gill, you are extremely helpful, professional and were instrumental in making our home move smooth and stress free. Kindest regards Simon and Lindsey.
Thank you Simon for taking the time to leave us a review, we really appreciate it. Best Wishes in your new home, Abi + the team at Your Move Consett.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5 ⭐ rating, we really appreciate it! Many thanks All at Your Move Consett.
5/5
GoogleI used your move to buy my first house and I just want to thank Emily for being so helpful
Thank you Harry for your kind review and feedback for Emily. Many thanks Kirsty & Team at Your Move Consett.
5/5
GoogleHighly recommend. Emily was particularly helpful and answered all my questions thoroughly. Thanks again
Thank you Jeorge for taking the time to leave a review. Many thanks Kirsty & Team at Your Move Consett
5/5
GoogleAll staff I have had contact with were polite helpful knowledgeable and got back to me very promptly Brilliant service Thank-you so much you should all be proud of your service
Thank you so much for taking the time to leave us a review, we pride ourselves on our customer service so hearing you have had brilliant service is so important to us! Best Wishes Kirsty & All at Your Move Consett.
4/5
GoogleRealistic Valuation, managed the remote viewings very well. Only suggestion would be to improve the frequency of iupdates to clients, even if there is nothing to report, client contact is important.
Thank you Mr Martin for your review, we take all feedback on board so appreciate your comments. Thank you for choosing Your Move to sell your property. Best Wishes for the future, Kirsty & The Team at Your Move Consett
5/5
GoogleGreat team, all professional, friendly and approachable. They deserve great results. They stand out head and shoulders above the competition. They are proof hard work gets results. Well done for selling two houses in record time.
Thank you Katie for your lovely review and kind words. It has been a pleasure working with you to secure buyers for your properties, thank you for choosing Your Move Consett. Best Wishes Kirsty & The Team 😊 …
5/5
GoogleI had a fantastic experience with your move, our estate agent called emily throughout the home buying process. She was incredibly helpful, always ready to listen to our concerns, and excellent at staying in constant contact with us. Dedication truly made the entire experience smooth and stress-free. I highly recommend her. Thank you for making our home buying journey so enjoyable!
What lovely feedback for Emily, we will be sure to pass on these comments. Good luck in your new home. Kirsty & The Team at Your Move Consett.
5/5
GoogleI've nothing but praise for Sam and the team at Your Move, Sunderland. Nothing was ever too much trouble and they always had our backs while we were trying to buy one of the properties they were selling. Their advice was always well thought out and accurate. I wouldn't hesitate to recommend them to anyone who needs a professional, caring and attentive agent. Thanks again. Andrew and Stephanie.
Thank you Andrew. It's been a pleasure to help you through your moving journey, I'm am so pleased we were able to make the move a little easier and less stressful for you both. I hope you're settling in to your new home well, best wishes for the future. Sam 😊 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
