Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleReally pleased with the service we have received from all the staff at the Chester le Street branch. They kept us up to date at all times with regard to viewings and follow-ups and the eventual sale. Highly recommend
Dear Anne Thank you for your kind review. It has been a pleasure working with you. All the very best from Julia, Sharon, Dom & John.
5/5
GoogleJohn & Julia were absolutely brilliant. Always on hand to help and reassure. They also really helped in pushing our move through quickly.
Thank you for taking time to leave a review, we really appreciate this. It has been a pleasure working with you and we wish you all the best. 😊 …
5/5
GoogleMe and my boyfriend just got our moving date for moving into our first home. Cant thank Sharon enough for how helpful she’s been throughout the whole process, honestly couldn't have done it without her answering our 100 phone calls a day asking for help🤣. Amazing customer service from the entire team. …
Thank you Amy and Peter, good luck in your new home. 😍 …
5/5
GoogleAbsolutely fantastic experience with Your Move. Within seconds of meeting Dominic I knew he would be the agent we would work with. Such a friendly and talented team, over the moon with the marketing of our property which has sold so quickly. Julie has been a delight to speak with on the phone. Thank you guys, can’t recommend highly enough.
Hi Rachel, thank you so much for your kind review. 😍 …
5/5
GoogleI thought renting for the first time in the UK would be a challenge but you made it easy. Thank you Sharon!
Thank you so much, it was a pleasure good luck in your new home 😀 …
5/5
GoogleSharon, Julia & Dom have been a pleasure to deal with from start to finish when I bought my new home and rented out another property. Very normal down to earth people who you can have a proper chat with. The exact kind of people you want to deal with. Thank you
Thank you so much Ben, you have both been lovely to work with. 😀 …
5/5
GoogleAbsolutely thrilled with the service at your move Chester le Street. I bought my house through them 12 years ago and have just sold it in 10 days. The work and vast experience that Julia, Sharon and Dominic have is second to none! Always have time for you and they go over and above to help. Wouldn't use any other estate agents and will always 100% recommend them. Thanks so much! Sue Hutchinson
Hi Sue, thank you so much mean alot to us. 😍 …
1/5
GoogleNever return any calls, never follow up with promises.
It is disappointing to hear you never received any return calls, could you please contact the office so we can address the issues. Many thanks
5/5
GoogleFantastic customer service. Great communication and pain free service offered by Sharon and Julia
Thank you so much Liam. 😍 …
5/5
GoogleWe could not be happier with the service and support we received from this agency. In particular a huge thanks to Sharon who has been with every step of the way. Do not think twice when dealing with them, Triple A Service
Hi Kevin, thank you so much, it has been a pleasure. 😊 …
5/5
GoogleSharon was incredibly helpful when I was looking for a house. She sent over properties that matched what I was looking for and called when new ones had just been added so I could get in for viewings quickly. Best estate agent I dealt with. Would definitely recommend.
Hi, Charlotte, thank you so much good luck in your new home. 😍 …
5/5
GoogleI can’t recommend the team at Your Move, Whitley Bay highly enough. I first met with Julia when I was struggling to find a short term let and she immediately put me at ease and was extremely helpful, friendly and professional. All of the team are the same. I wouldn’t hesitate to use them again. Thank you so very much for helping us, amazing first class service.
Good morning, thank you so much for kind review 😊 …
5/5
GoogleAbsolute pleasure working with the Team in Chester-le-Street!! Firstly I would like to thank Dominic for an excellent valuation and for taking amazing pictures of our house that attracted 5 viewings on the first day of going live! Absolute pleasure working with you! Second I would like to thank Julia for booking amazing people in for viewings of our house. Always checking our calendar even if it meant calling back and forth a few times Last but not least a massive thank you to Sharon! You are a gem. Always so chirpy and fun to talk to but also always getting every request done as soon as possible. Giving us great advise but always leaving the choice up to us and never being pushy. Without you I don’t think we could’ve sold our property as quickly as we did! I can 100% recommend working with them. Fast, reliable and just really lovely people.
Jenny, thank you so much for your very kind words it really does mean the world to us!! It is a pleasure dealing with you and selling your lovely home 😊 …
5/5
GooglePerfect, smooth service from the team at Rowlands Gill. Huge thank you to Abi, Claire, Alex & bridie. Thank you again.
Hi Megan, Thank you for your 5 star review! It has been a pleasure finding you a property and hopefully it won't be too long until you have your keys! Thank you from Team Rowlands Gill
5/5
GoogleAbsolutely brilliant service from Your Move West Denton, Tim was so helpful during the valuation process, Ashley was first class, always keeping me up to date. Wouldn’t go anywhere else
Thank you for taking the time to share your wonderful experience with Your Move West Denton! We're delighted to hear that Tim and Ashley provided you with excellent service during the process, and we appreciate your loyalty. If you ever need assistance in the future or have any questions, don't hesitate to reach out. Thank you for choosing Your Move West Denton again! 🌟🏡
5/5
GoogleAbsolutely amazing service, helped me get into my property within timed date, everyone in every department was very helpful! Would recommend them and Tim was very very helpful along the process :) thumbs up to the team! Well done!!!
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team and that Tim was able to assist you effectively. Customer satisfaction is our top priority, and we truly appreciate your recommendation. If you ever need assistance again or have any questions, feel free to reach out. We look forward to helping you in the future! 👍🏼🌟
5/5
GoogleSecond time using your move west Denton for both buying and selling. Quick sale, great price and lovely staff always happy to help. Massive thank you to Ashley, Abbie, Louise and Shannon.
Dear Leanne, Thank you so much for choosing Your Move West Denton for the second time, and for taking the time to share your positive experience with us! We're thrilled to hear that our team, including Ashley, Abbie, Louise, and Shannon, provided excellent service throughout your buying and selling process. We appreciate your kind words about the quick sale, great price, and the helpfulness of our staff. It's always our goal to ensure a seamless and enjoyable experience for our clients. We look forward to assisting you again in the future, (let's make it a hat trick!) and thank you for trusting Move West Denton! Tim and the team
5/5
GoogleFirst time I have used this estate agents , I couldn’t be happier , the staff were amazing , very friendly and professional. I mostly dealt with Louise and Ashley who kept me up to date at every step via telephone calls, they explained things very thoroughly and made sure I understood. I wouldn’t hesitate to use them again in the future and have already recommended to people.
Thank you so much for taking the time to share your positive experience with our estate agents! We are delighted to hear that your first interaction with us exceeded your expectations. Our team, especially Louise and Ashley, is thrilled to have played a key role in ensuring your satisfaction. It's wonderful to know that their friendly and professional approach, coupled with clear communication, made your experience a positive one. We truly appreciate your recommendation and trust in our services. Should you ever require assistance in the future, we would be more than happy to help. Thank you for choosing us, and we look forward to the possibility of working with you again.
5/5
GoogleMy moving process has been an absolute nightmare from start to finish. The only shining light throughout the 8 month ordeal has been the team at Your Move. Ashley, Abbie, Louise and Shannon couldn't possibly have done more for me and have kept me updated and in the loop from start to finish. My sale has completed today however I honestly would of lost all patience and pulled the plug months ago if it wasn't for the work and positivity the team has shown. I personally couldn't recommend them enough and although I never plan on moving again as long as I live, I would certainly use Your Move again if I found myself in that position.
We got there in the end! I'm glad to hear that the team at Your Move West Denton, particularly Ashley, Abbie, Louise, and Shannon, were able to provide you with support and guidance throughout the entire journey. Their dedication to keeping you informed and maintaining positivity during such a challenging time is truly commendable. Congratulations again on the completion of your sale, and I hope that you can now enjoy a well-deserved sense of relief and satisfaction. Should you ever need assistance with any future moves (although hopefully not anytime soon!), it's clear that you would trust us to provide excellent service once again. Thanks so much!
5/5
GoogleExtremely happy with the service from your move! Their communication has been amazing! Big thanks to Chloe, Nicky, Annaleigh and Ian for their help!!!
Thank you so much for the lovely review Abbi. We are delighted to hear you have had such excellent service from our Durham team.
5/5
GoogleNicky and her team were just so helpful from start to finish. Nicky showed me round the flat and explained the buying process so I knew exactly what I needed to do. Annaleigh was brilliant in getting the offer accepted and Chloe kept everything progressing. They actually care about their clients and are lovely people as well.
Thank you Jennifer for your kind review and we are really happy to hear that you have been happy with the service from Nicky and the team at Durham. We really do appreciate it. 😀 …
5/5
GoogleExcellent service from start to finish. Lovely approachable people who kept us informed throughout the process which was quick
Thank you so much for your review for the team in Durham. It means a great deal to us that your have had an excellent service. Best of luck in your New Home
5/5
GoogleI thought renting for the first time in the UK would be a challenge but you made it easy. Thank you Sharon!
Thank you so much, it was a pleasure good luck in your new home 😀 …
5/5
GoogleMe and my boyfriend just got our moving date for moving into our first home. Cant thank Sharon enough for how helpful she’s been throughout the whole process, honestly couldn't have done it without her answering our 100 phone calls a day asking for help🤣. Amazing customer service from the entire team. …
Thank you Amy and Peter, good luck in your new home. 😍 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
