Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleYour move estate agent are the best!
I viewed the property and viewed again in my own pace and time.
They answered my queries, provided listening ear, they were patient, tolerant and professional throughout.
It is strenuous to buy a house. But this one is "extra strenuous" that I sometimes felt like giving up. However, your move estate agents timely response to queries, their attentive listening, team working and collaboration ensured that every member of the team is up to date with progress and I am informed accordingly.
Every single one of the staff (Sarah - the manager), Sarah S, Gail, Ashley, Chloe and Amy, all played a uniquely unique role in ensuring I have a positive experience.
Thank you so much for what you do. I thought of giving yous flowers but it will wither and die. If I give yous chocolate, it will melt and dry. So I decided to write this feedback (will be on Google forever) so the world could see the amazing work you do - please keep it up! Thank you!
Henry · 23 March 2024 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)
Agent replied · 21 June 2024
Amazing Henry thank you so much for your lovely review and recommendation, I'm delighted that you've been happy with the service and we've helped with your purchase . I will be overjoyed to hand over your keys to you tomorrow and on behalf of my whole team wish you a lifetime of happiness in your beautiful new home
Sarah Nixon
Branch Manager
★★★★★ 5/5
GoogleVery Professional and friendly. Specifically commend Susan Usher who went out of her way on many occasions to move the sale forward. She took personal responsibility for liaising between the seller and solicitors and freeholder to expedite delays and I am sure the sale would not have gone through without her personal interventions.
Mel · 22 March 2024 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 20 June 2024
Hi Mel
I'm delighted you found our service professional and friendly and thank you so much for your very kind feedback on my personal handling of the sale. Communication is extremely important between all parties involved when buying and selling and thankfully we got there in the end.
Take care regards Susan Usher Branch Manager. 😊 👌
★★★★★ 5/5
GoogleWe used your move when we moved into our new house, Helen and Julia were both fantastic. They were both so helpful and friendly brilliant customer service and peace of mind when moving home, what more could you ask for.
Matt · 22 March 2024 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 20 June 2024
Hi Matt
I hope you are happy now you have moved into your new home and thankyou for the superb feedback on Helen and Julia's service. I totally agree they are incredibly helpful and friendly which makes excellent customer service all round and giving you peace of mind.
Kind Regards Susan Usher Branch Manager 😊 👍
★★★★★ 5/5
GoogleIts my first time renting a flat in the UK which comes with a lot of questions due to the unknown process. However, the team at Whitley Bay made it happened with their kind support, patience and guidance. Many thanks to the entire team especially Daniel Burn who has supported me during the entire process.
Mellesa · 22 March 2024 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 20 June 2024
Hello Mellesa
Thankyou for your kind review of Dan and the team. We pride ourselves in helping first time tenants understand the process of renting and answering all questions. As property experts we know the move in processes inside and out and Dan is particularly supportive in this role. We hope you will be very happy in your new home.
Kind Regards Susan Usher Branch Manager 😄 🌺 🏠
★★★★★ 5/5
GoogleThere aren’t enough stars for this review. The team of lovely ladies I dealt with (Tracey, Joanne, Julie and Susan) all made me feel like I was the only person buying a property. From arranging the viewing, sorting out my mortgage to picking up the keys the team were always pleasant, helpful and accommodating. It was like buying a home from a friend!
Joyce · 22 March 2024 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 20 June 2024
Hello Joyce
We cant thank you enough for your fabulous review of the staff in Your Move Chris Stonock Whitley Bay office. We are so pleased that you enjoyed your whole buying experience with us, it does make it easier for buyers when they do everything under one roof their mortgage and the conveyancing process it means we can help to move things forward. You will always be a friend to us and we hope you will be very happy in your new home.
Kind Regards Susan Usher Branch Manager 😍 💚 🏡
★★★★★ 5/5
GoogleAbi, Alex, Claire and Bridie, were great and very helpful.
Thank you from Derek and Sue
Susan · 22 March 2024 · YOUR MOVE Chris Stonock Lettings
Agent replied · 20 June 2024
Hello Susan, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Abi and the team at Your Move Rowlands Gill
★★★★★ 5/5
GooglePerfect, smooth service from the team at Rowlands Gill. Huge thank you to Abi, Claire, Alex & bridie. Thank you again.
Megan · 22 March 2024 · YOUR MOVE Chris Stonock Lettings
Agent replied · 20 June 2024
Hi Megan, Thank you for your 5 star review! It has been a pleasure finding you a property and hopefully it won't be too long until you have your keys! Thank you from Team Rowlands Gill
★★★★★ 5/5
GoogleThe staff at your move Bridie Abi Alex, Claire as always have been very professional very helpful and can't do enough for you.
Would definitely recommend
Thanks guys
Hazel · 22 March 2024 · YOUR MOVE Chris Stonock Lettings
Agent replied · 20 June 2024
Thank you for taking the time to leave us a review Hazel. We're delighted to hear that you were pleased with our services. Abi and the team in Rowlands Gill
★★★★★ 5/5
GoogleFriendly team, very polite, professional and will do what ever they can to help with selling your home. I wouldn't hesitate to use again. Thank you.
Violet · 22 March 2024 · YOUR MOVE Chris Stonock Lettings
Agent replied · 20 June 2024
Hello Violet, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Kind regards, Rowlands Gill Team
★★★★★ 5/5
GoogleThe whole team at Rowlands Gill have been great, keeping us well informed all through the marketing and sales process. Without exception they’re helpful and responsive to queries.
Jill · 22 March 2024 · YOUR MOVE Chris Stonock Lettings
Agent replied · 20 June 2024
Thank you so much Jill for taking the time to leave a review for us. We are delighted to hear you are pleased with the service you received from our Rowlands Gill team. Many Thanks
★★★★★ 5/5
GoogleAbi, Alex, Claire and Bridie - what a team! Our house was sold in 5 weeks!!!! Thanks again guys!!
Louise · 22 March 2024 · YOUR MOVE Chris Stonock Lettings
Agent replied · 20 June 2024
Hello Louise, Thank you so much for your kind review, we are always delighted to hear positive feedback about our team. We are delighted to of helped you achieve a sale within 5 weeks. Many Thanks, Abi and the Rowlands Gill team
★★★★★ 5/5
GoogleI just wanted to say a massive thank you to Gail, Sarah, Sarah S, Amy, Ashley and Chloe for all of their hard work. Me and my friend are current renting a property and the process was so easy and extremely quick. We managed to get the keys quickly and were moved in straight away. The communication from the team was incredible and we were always updated with every step of the process. The whole team are very professional, polite and kind so I recommend anyone who wants to buy/rent definitely go with your move.
Lily · 21 March 2024 · Your Move Wallsend
Agent replied · 24 March 2024
On behalf of the whole team we would like to thank you for your kind comments Lily. We hope you are very happy in your new home
Sarah Nixon
Branch Manager
★★★★★ 5/5
GoogleThe team at your Move Rowlandsgill have been amazing. After being on the market 3 days we accepted an offer.
Abi, Alex, Claire and Bridie are an asset to their company. I would 100% recommend your move to anyone selling their house
Amie · 21 March 2024 · Your Move Rowlands Gill
Agent replied · 24 March 2024
Hi Amie, Thank you for your lovely review. It definitely was a quick turn around and it's been a pleasure securing you a buyer. Thank you for choosing Your Move to sell your home! Many Thanks, Your Move, Rowlands Gill!
★★★★★ 5/5
GoogleRating only, no written review.
Helder · 20 March 2024 · Your Move Chester Le Street
★★★★★ 5/5
GoogleBrilliant experience. Everything was done over the phone and via email. The girls have been absolutely amazing throughout. So helpful and polite. Cannot recommend enough!
Laura · 20 March 2024 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thanks so much for taking the time to leave your review Laura. We are delighted to hear you received excellent service from our Chester le Street branch.
★★★★★ 5/5
GoogleA professional and friendly service which made moving house a less stressful experience thanks to Sharon and her team.
Richard · 20 March 2024 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you so much for your lovely review it means alot to me and the team. Good luck in your new home. 😃 …
★★★★★ 5/5
GoogleExcellent service and communication throughout the sales process. Sold our house within days. Would highly recommend.
Maria · 20 March 2024 · Your Move Chester Le Street
Agent replied · 6 February 2024
Hi Maria, thank you so much for you review it means so much to us. Good luck in your new home 😊 …
★★★★★ 5/5
GoogleI have recently sold my house and used the services of Your Move Estate Agents in Chester Le Street. All the staff Emily, John, Sharon and Julia have been both friendly and professional. They have provided guidance and advice throughout the …
Helen · 20 March 2024 · Your Move Chester Le Street
Agent replied · 6 February 2024
We are delighted to hear you feel you received a professional service from our Chester le Street team. Thank you for taking the time to leave a review Helen. Best wishes from us all at Your Move.
★★★★★ 5/5
GoogleCannot recommend Chris Stonock , Chester le Street enough.
Kept us informed during the purchase and were always available to answer any questions. Thanks to Sharon, Julia and Emily for their support and special thanks …
Leon · 20 March 2024 · Your Move Chester Le Street
Agent replied · 6 February 2024
We are delighted to hear you have received such great service from our Chester le Street branch! Thank you Leon for taking the time to leave the review. Wishing you the best of luck in your new home.
★★★★★ 5/5
GoogleSharon and the team at Your Move were incredibly helpful and went above and beyond on numerous occassions to help me move into my property. I've never experienced such a helpful group of agents and I can't thank them enough. They have proven to be flexile, considerate and great at communicating.
Aidan · 20 March 2024 · Your Move Chester Le Street
Agent replied · 6 February 2024
Hi Aidan, thank you so much for your review. Hope you have settled in well and are enjoying your new home. 😃 …
★★★★★ 5/5
GoogleI really can't recommend the Chester-le-Street team at Your Move enough. Julia had the initiative to contact me about a house she thought would interest me. Julia, Sharon, and Emily were super supportive with the purchase and the sale of my …
Denise · 20 March 2024 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you for taking the time to leave a review Denise. We're delighted to hear that you were pleased with our service and we wish you every happiness in your new home. You have been a pleasure to work with, Julia, Sharon, Emily and John
★★★★★ 5/5
GoogleSo far so good
Expats · 20 March 2024 · Your Move Chester Le Street
★★★★★ 5/5
GoogleExcellent service. Mainly dealt with Sharon who was professional and friendly every step of the way.
Cathrine · 20 March 2024 · Your Move Chester Le Street
Agent replied · 6 February 2024
Hi Cathrine, thank you for your review it means so much to me and my team. :)
★★★★★ 5/5
Google1st class service from everyone in the CLS branch, kept us up to date with progress and answered all of our questions with patience and friendliness . No hesitation in recomending to anyone in future.
Keith · 20 March 2024 · Your Move Chester Le Street
Agent replied · 6 February 2024
Hi Keith, thank you for your review it really does mean a lot to us. It has been a pleasure and we wish you all the best. 😊 …
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