Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleSharon, Julia & Dom have been a pleasure to deal with from start to finish when I bought my new home and rented out another property. Very normal down to earth people who you can have a proper chat with. The exact kind of people you want to deal with. Thank you
Thank you so much Ben, you have both been lovely to work with. 😀 …
5/5
GoogleAbsolutely fantastic experience with Your Move. Within seconds of meeting Dominic I knew he would be the agent we would work with. Such a friendly and talented team, over the moon with the marketing of our property which has sold so quickly. Julie has been a delight to speak with on the phone. Thank you guys, can’t recommend highly enough.
Hi Rachel, thank you so much for your kind review. 😍 …
5/5
GoogleAbsolutely thrilled with the service at your move Chester le Street. I bought my house through them 12 years ago and have just sold it in 10 days. The work and vast experience that Julia, Sharon and Dominic have is second to none! Always have time for you and they go over and above to help. Wouldn't use any other estate agents and will always 100% recommend them. Thanks so much! Sue Hutchinson
Hi Sue, thank you so much mean alot to us. 😍 …
5/5
GoogleThe Branch Manager took ownership from the beginning, due to my own personal circumstances. This was vital and I can't thank Samantha Martin enough, in words. It was a godly act, sounds cheesy but its true. They delivered and exceeded my expectations. They performed the viewings themselves, giving honest feedback. Samantha and myself both agreed a targeted action plan, based on this and within the post market appraisal, pricing criteria. When the actual offer and ultimately final sale of the property happened. I went on the sole judgement of Samantha. I never met the buyer. The conveyancing could have failed, leaving my late mothers estate, paying both parties fees. I had complete confidence and beief, however. The personal and business relationship, I had the pleasure of experiencing, did not wain. I would like to thank all the members of staff, who my family had comunicated with. Truly are professional, always highly motivated and extremely polite. I hold this firm in the highest esteem. My name Antony Duell
Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you had a wonderful experience with us. Delivering excellent service and creating memorable moments for our customers are always our top priorities. If we can help with anything in the future please do let me know. Sam, Sarah J, Sarah S, Chloe & Lynne.
5/5
GoogleI have nothing but praise for everyone at YourMove Sunderland, particularly Sam, Jasmin & Sarah. Always friendly, professional, and available to give advice/guidance whenever needed. They have a pragmatic approach to every situation and work hard to make sure both tenants and landlords are happy. They are a pleasure to work with and I know I'm in safe hands if ever an issue was to arise.
Thank you so much for taking the time to share your positive experience with us Tim! Your 5-star review means a lot to us, and we truly appreciate your kind words. Sam, Sarah S, Chloe, Sarah J & Lynne. 😊 …
5/5
GoogleGreat service from the team at Crawcrook Your Move during my sale, most notably from Denise, Katrina, Michelle and Penny.
Thanks for your review Jack its been great working with you and we finally got there. We wish you all the very best in your new home and hope you have many happy years there. Michelle and the Crawcrook Team
5/5
GoogleAll the lovely ladies at Your Move crawcrook are absolute gems, really friendly and welcoming! I've bought 2 houses through them and I currently rent one out too, they're so helpful and they always have a smile on their faces 😁 Keep up the good work!
Thank you for your lovely review Adam its lovely working with you and we look forward to working with you on future projects. Michelle and the Crawcrook Team
5/5
GooglePeter F I have sold and bought quite a few houses during my life and I must say that the service/experience we received from the team at Your Move Crawcrook was exceptional.From the very start of the process to the conclusion the staff: Michelle ,Katrina, Denise, Sophie and Penny were excellent.They always kept us updated and were always responsive to updates and questions . They were always willing to contact solicitors/fenders to push things along and nothing appeared to be too much trouble. I Would have no hesitation in recommending this high quality service to anyone thinking of buying or selling their home. Peter F
Thank you so much for your kind review Peter it is always a pleasure to work with you. Michelle and the Crawcrook Team
5/5
GoogleMy girlfriend and myself bought a property through your move. We were helped through by Katrina and Michelle who provided us with frequent updates on the sale and were always happy to help with any queries we had. Our mortgage adviser (Suzanne) was also friendly, informative and incredibly helpful to help us get our first mortgage set up, and the same again with any queries or questions we had. Excellent experience from our side working with Crawcrook Your Move and we can’t thank you all enough!
Thank you so much for your kind review Owen we really value your feedback. It was lovely to work with you both. We wish you and Kayley all the very best and we hope you will both be very happy in your first home together. Michelle and the Crawcrook team.
5/5
GoogleWe want to take this opportunity to acknowledge the excellent service provided by the Your Move team in Crawcrook. We have purchased a property through this office and really have valued the support and advice provided by Denise, Sophie, Penny and Katrina, and in particular, Michelle who did go "above and beyond" during the exchange and completion stages. We now have the keys to the property and are very happy with our new home. From our experience we would not hesitate to either use Your Move again for future property transactions, or indeed, recommend Your Move Crawcrook to colleagues, friends and family.
Thank you so much for your very positive review of the service you received by all the staff in the Crawcrook branch we very much appreciate the feedback. It was lovely to work with you both to help you secure your dream home, we wish you all the very best. Michelle and the Crawcrook Team
5/5
GoogleFriendly team, very polite, professional and will do what ever they can to help with selling your home. I wouldn't hesitate to use again. Thank you.
Hello Violet, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Kind regards, Rowlands Gill Team
5/5
GoogleThe whole team at Rowlands Gill have been great, keeping us well informed all through the marketing and sales process. Without exception they’re helpful and responsive to queries.
Thank you so much Jill for taking the time to leave a review for us. We are delighted to hear you are pleased with the service you received from our Rowlands Gill team. Many Thanks
5/5
GoogleSarah, Ashley and Gail were fabulous. They were friendly, helpful and made sure me as a buyer was kept up to date and checked in throughout the process. I would highly recommend them and thank you for being so lovely x
Thank you so much for your recommendation Stacey. I'm so pleased that you were happy with the service from me and my team whilst buying your first home. We hope you settle in well and should you ever wish to sell please come back to us Sarah Nixon Branch Manager
5/5
GoogleI have been with Your Move for some years now and have to say Gail Lenwiki Wallsend Branch Manager has given Me Outstanding Customer Landlord service and with Her Amazing Understanding g , I Highly Recommend Her , D Laidler
Thank you David for your recommendation it's very much appreciated Sarah Nixon Branch Manager
5/5
GoogleI’ve had a very positive experience dealing with the team (in particular Gail for Lettings and Sara for valuations). They always answer the phone quickly and deal with my queries in a cheerful and friendly manner. I’ve been impressed
Thank you so much for taking the time to share your experience with Gail and Sarah Amy, we aim to continue to impress and thank you for instructing Your Move Chris Stonock to act for you in the sale of your property. Sarah Nixon Branch Manager
5/5
GoogleSarah, Sarah and Gail recently helped us through a long and tricky sale. Nothing was too much trouble… they liaised between both sets of solicitors and kept us up to date throughout - if it wasn’t for them we still may not have completed yet or worse still the sale may have fallen through. Can’t recommend them enough.
Thank you Nicola for your recommendation and review of our service, it's very much appreciated and behalf of the whole team wish you well for the future Sarah Nixon Branch Manager
5/5
GoogleExcellent service from start to finish. Lovely approachable people who kept us informed throughout the process which was quick
Thank you so much for your review for the team in Durham. It means a great deal to us that your have had an excellent service. Best of luck in your New Home
5/5
GoogleAlways impressed with the quick response back from any emails , Gail always efficient in managing the query . Would recommend the team at Wallsend branch .PositiveResponsiveness, Quality, Professionalism
Thank you for your review Carol and for the recommendations it is much appreciated Sarah Nixon Branch Manager
5/5
GoogleThanks for getting me through a difficult sale, Sarah's the branch manager and her staff gave us outstanding service and support during the whole process and I would not hesitate to use them in the future
Thank you so much for taking the time to write a review, delighted the sale of your property has completed today. We hope to work with you in the future Kevin Sarah Nixon Branch Manager
5/5
GoogleI recently used Your Move Wallsend to let one of my properties after a poor experience with another agent and couldn't of been happier with the level of service. Gail, Sarah, Sarah, Ashley, Amy and Chloe were all very helpful and I would recommend this branch to any landlord looking for a reputable lettings agent in the area.
Dear Simon, We were delighted to be able to assist you with the letting of your property and very much look forward to working with you in the future. Sarah Nixon Branch Manager
5/5
GoogleAbi, Alex, Claire and Bridie - what a team! Our house was sold in 5 weeks!!!! Thanks again guys!!
Hello Louise, Thank you so much for your kind review, we are always delighted to hear positive feedback about our team. We are delighted to of helped you achieve a sale within 5 weeks. Many Thanks, Abi and the Rowlands Gill team
5/5
GoogleWe have recently been purchasing a house in the Wallsend area and cant thank Sarah, Gail and Sarah enough for all their help. Always there to answer questions or to help push things along when needed. Would highly recommend! Thanks for all your help!
Thank you so much for the recommendation Connor, we're delighted to have been able to assist you on the purchase of your new home Sarah Nixon Branch Manager
5/5
GoogleHad a few sticky points when buying our new (through no fault of your move) however when we spoke with Sarah Thomas (Branch manager) she was always on hand to help us, chase things up and advise what would be best, she couldnt have done enough and we couldn't be more grateful for her help throughout our buying process.
Thank you so much for your review Shaun, we hope that you are very happy in your new home and if you ever come to sell please don't hesitate to call me. Sarah Nixon Branch Manager
5/5
GoogleThe Branch Manager Sahra Nixon (Formally Thomas) went above and beyond to assist me with a less than competent Solicitor and I was the buyer. Sahra worked as hard for me as she did her client's whom she was selling for. I would highly recommend this Branch. Sahras committent, approachable & personal nature is refreshing. A huge Thank You to you and your Team.
Congratulations Janet on the purchase of your beautiful new home and for your proactive approach throughout the process which was much appreciated. Very excited to release the keys this afternoon. Sarah Nixon Branch Manager
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The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
