Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat estate agents. They have helped me buy my first house and remained professional throughout. The communication was fantastic and I was kept in the loop every step of the way. Highly recommended.
Thanks Daniel, we really appreciate your 5* review and hope you're happy in your new home. Sam, Sarah J, Sarah S, Chloe, Lynne & Ewan. 😊 …
5/5
GoogleYour move crawcrook did my mums sale & buy 100% recommend them they are all very professional katrina Denise penny sophie michelle
Thankyou so much for your kind review, always a pleasure helping such lovely customers! From Michelle and the Crawcrook team
5/5
GoogleMe and my partner went through your move crawcrook to rent our first home. Everything was made very simple, we had Katrina who was always available to call and gave us all the information we needed. Thank you
Thankyou so much for your kind review Grace, we really value your feedback. We hope you are both settling into your new home, from Michelle and the Crawcrook team :)
5/5
GoogleI’ve recently just rented a property through Your Move Crawcrook and would like to say a massive thank you to Katrina and Penny for their great service. They always kept me updated with the property and were always available if I had any questions. All the ladies at the branch are so lovely and friendly and I felt at ease with the whole process. Thank you again.
Thankyou so much for your kind review Shannon, it was a pleasure working with you - we hope you are getting settled into your new home! From all of us at the Crawcrook branch
5/5
GoogleFantastic service, especially from Sarah N. Efficient, reliable, well informed and, most importantly, approachable and friendly. Can't thank Sarah enough
Thank you so much for your review David, you've been a pleasure to work with. Enjoy retirement 😊 Sarah Nixon Branch Manager
5/5
GoogleA pleasure to deal with Sarah, Ashley, Gail, Chloe, and Sarah S at YourMove Wallsend. The transaction dragged on but thanks to their frequent prodding and cajoling, it got over the line eventually, and I'd be more than happy to recommend them all.
Thank you for your review Adam and recommendation - it is very much appreciated. Sarah Nixon Branch Manager
5/5
GoogleGreat service from Kirsty & the Consett team, excellent communication throughout.
Thank you Kev for your kind review, it has been a pleasure in securing you a buyer. Best of luck for the future Kirsty & All at Your Move Consett.
5/5
GoogleYour Move is my trusted lettings partner for the local area and again they did not disappoint. Emily and Kirsty were the best and had my bungalow rented in a week. Well done YMCS lettings Consett
Thank you Brandon for your review, it was our pleasure working with you again to secure you a new tenant for the bungalow. Thanks again for choosing Your Move as your letting agent.
5/5
GoogleAbsolutely fantastic and professional experience using YourMove, Sam was amazing at valuing our home but also explaining and comparing other properties in the area to help us get a better understanding of the current market, we put our home on the market and we had an offer the first month which we accepted, after this the team and Sam H were so supportive with viewing new property and always answered any questions we had, I would definitely recommend Kirsty and her amazing team if you need help with moving house. Huge thank you from Phil,Amy and Barney 😁
Thank you Philip for your 5 star review, it certainly was such a quick turn around for you! We are delighted we have been able to complete so quickly that it has enabled you to secure your new family home. We wish you lots of luck to you Amy & baby Barney from Kirsty & The Team at Your Move Consett.
5/5
GoogleThe Branch Manager took ownership from the beginning, due to my own personal circumstances. This was vital and I can't thank Samantha Martin enough, in words. It was a godly act, sounds cheesy but its true. They delivered and exceeded my expectations. They performed the viewings themselves, giving honest feedback. Samantha and myself both agreed a targeted action plan, based on this and within the post market appraisal, pricing criteria. When the actual offer and ultimately final sale of the property happened. I went on the sole judgement of Samantha. I never met the buyer. The conveyancing could have failed, leaving my late mothers estate, paying both parties fees. I had complete confidence and beief, however. The personal and business relationship, I had the pleasure of experiencing, did not wain. I would like to thank all the members of staff, who my family had comunicated with. Truly are professional, always highly motivated and extremely polite. I hold this firm in the highest esteem. My name Antony Duell
Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you had a wonderful experience with us. Delivering excellent service and creating memorable moments for our customers are always our top priorities. If we can help with anything in the future please do let me know. Sam, Sarah J, Sarah S, Chloe & Lynne.
5/5
GoogleGreat estate agents. They have helped me buy my first house and remained professional throughout. The communication was fantastic and I was kept in the loop every step of the way. Highly recommended.
Thanks Daniel, we really appreciate your 5* review and hope you're happy in your new home. Sam, Sarah J, Sarah S, Chloe, Lynne & Ewan. 😊 …
5/5
GoogleI have nothing but praise for everyone at YourMove Sunderland, particularly Sam, Jasmin & Sarah. Always friendly, professional, and available to give advice/guidance whenever needed. They have a pragmatic approach to every situation and work hard to make sure both tenants and landlords are happy. They are a pleasure to work with and I know I'm in safe hands if ever an issue was to arise.
Thank you so much for taking the time to share your positive experience with us Tim! Your 5-star review means a lot to us, and we truly appreciate your kind words. Sam, Sarah S, Chloe, Sarah J & Lynne. 😊 …
5/5
GoogleI really want to commend Leighanne who took me round two houses today at Houghton le spring. She was early and waited for me despite me arriving late because I missed my way. I highly recommend your move agency at the Houghton le spring branch for their services and special thanks to Leighanne too.
Hi Faizat, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Rachel and the Houghton Team
5/5
GoogleGail provided a very efficient & professional service.
Thank you Ben for your review of our lettings services, Gail is a credit to our team and we are delighted that you have been happy with the service. Sarah Nixon Branch Manager
5/5
GoogleI have been with Your Move for some years now and have to say Gail Lenwiki Wallsend Branch Manager has given Me Outstanding Customer Landlord service and with Her Amazing Understanding g , I Highly Recommend Her , D Laidler
Thank you David for your recommendation it's very much appreciated Sarah Nixon Branch Manager
5/5
GoogleThanks for getting me through a difficult sale, Sarah's the branch manager and her staff gave us outstanding service and support during the whole process and I would not hesitate to use them in the future
Thank you so much for taking the time to write a review, delighted the sale of your property has completed today. We hope to work with you in the future Kevin Sarah Nixon Branch Manager
5/5
GoogleI’ve had a very positive experience dealing with the team (in particular Gail for Lettings and Sara for valuations). They always answer the phone quickly and deal with my queries in a cheerful and friendly manner. I’ve been impressed
Thank you so much for taking the time to share your experience with Gail and Sarah Amy, we aim to continue to impress and thank you for instructing Your Move Chris Stonock to act for you in the sale of your property. Sarah Nixon Branch Manager
5/5
GoogleThe Branch Manager Sahra Nixon (Formally Thomas) went above and beyond to assist me with a less than competent Solicitor and I was the buyer. Sahra worked as hard for me as she did her client's whom she was selling for. I would highly recommend this Branch. Sahras committent, approachable & personal nature is refreshing. A huge Thank You to you and your Team.
Congratulations Janet on the purchase of your beautiful new home and for your proactive approach throughout the process which was much appreciated. Very excited to release the keys this afternoon. Sarah Nixon Branch Manager
5/5
GoogleHad a few sticky points when buying our new (through no fault of your move) however when we spoke with Sarah Thomas (Branch manager) she was always on hand to help us, chase things up and advise what would be best, she couldnt have done enough and we couldn't be more grateful for her help throughout our buying process.
Thank you so much for your review Shaun, we hope that you are very happy in your new home and if you ever come to sell please don't hesitate to call me. Sarah Nixon Branch Manager
5/5
GoogleWe have recently been purchasing a house in the Wallsend area and cant thank Sarah, Gail and Sarah enough for all their help. Always there to answer questions or to help push things along when needed. Would highly recommend! Thanks for all your help!
Thank you so much for the recommendation Connor, we're delighted to have been able to assist you on the purchase of your new home Sarah Nixon Branch Manager
5/5
GoogleI recently used Your Move Wallsend to let one of my properties after a poor experience with another agent and couldn't of been happier with the level of service. Gail, Sarah, Sarah, Ashley, Amy and Chloe were all very helpful and I would recommend this branch to any landlord looking for a reputable lettings agent in the area.
Dear Simon, We were delighted to be able to assist you with the letting of your property and very much look forward to working with you in the future. Sarah Nixon Branch Manager
5/5
GoogleSarah, Ashley and Gail were fabulous. They were friendly, helpful and made sure me as a buyer was kept up to date and checked in throughout the process. I would highly recommend them and thank you for being so lovely x
Thank you so much for your recommendation Stacey. I'm so pleased that you were happy with the service from me and my team whilst buying your first home. We hope you settle in well and should you ever wish to sell please come back to us Sarah Nixon Branch Manager
5/5
GoogleSarah, Sarah and Gail recently helped us through a long and tricky sale. Nothing was too much trouble… they liaised between both sets of solicitors and kept us up to date throughout - if it wasn’t for them we still may not have completed yet or worse still the sale may have fallen through. Can’t recommend them enough.
Thank you Nicola for your recommendation and review of our service, it's very much appreciated and behalf of the whole team wish you well for the future Sarah Nixon Branch Manager
5/5
GoogleWhat a journey we have been on selling our family home 🏡. Lots of ups and downs but by my side every step of the way we're the staff to your move Wallsend. It Started with Sarah Smith who visited our home and was lovely from the second we met making me feel at ease and answering all questions she made the process of placing our home on the market very easy. Then onto another Sarah, Sarah Thomas (now nixon) has kept me informed every step of the way she always responds to my calls and emails . They are both amazing at their jobs and really Care. Thank you so much Dayna
Dear Dayna, We are truly touched by your review. Your satisfaction is what drives us and it’s wonderful to hear about your positive journey with our team at Your Move Wallsend. Thank you for your kind words and for taking the time to share your experiences. Sarah Nixon Branch Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
