Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleGreat experience from the whole team at Rowlands Gill; Abi, Alex, Claire and Penny where on hand either in person at branch or on phone to help with any queries. If it wasn’t for them thinking of me when my now house was about to go on the market I wouldn’t have achieved my dream. Not forgetting June from sale agreed team, she was amazing at chasing outside parties to keep the sale progressing. Thank you to every one of you
Charlie · 24 September 2024 · YOUR MOVE Chris Stonock Lettings
Agent replied · 24 October 2024
Thank you for your kind review, we are always delighted to hear positive feedback about our team at Rowlands Gill. We wish you the best of luck in your lovely new home. Kind regards, Abi & the team!
★★★★★ 5/5
GoogleGreat service. Well informed. Very friendly. Great overall experience!
Michael · 24 September 2024 · Your Move Chris Stonock Sunderland (4A Athenaeum Street)
Agent replied · 24 October 2024
Thank you for your wonderful review Michael! We're delighted to hear that you had a great overall experience with us. Providing friendly and well-informed service is our top priority, and it's fantastic to know we met your expectations. We wish you the best of luck in your new home. Thanks again, Sam. 😀 …
★★★★★ 5/5
GoogleJust bought a house through your move they were excellent kept me informed and updated every step
They answered all questions I had quickly couldn't recommend them enough
Thank you
John · 24 September 2024 · Your Move Chris Stonock Sunderland (4A Athenaeum Street)
Agent replied · 24 October 2024
Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with us. Keeping you informed and updated throughout the process is something we pride ourselves on, and we’re glad it made your home-buying journey smooth. If you ever need anything in the future, don’t hesitate to reach out. Congratulations on your new home, and thanks again for your recommendation! Sam 😀
★★★★★ 5/5
GoogleThanks Your Move. Not only did you ensure my purchase was stress free you also intervened on my behalf to assist with the sale of my property by keeping me informed when I was unable to get answers from third parties. Sam from Sunderland branch I can’t thank you enough.
Maria · 24 September 2024 · Your Move Chris Stonock Sunderland (4A Athenaeum Street)
Agent replied · 24 October 2024
Thank you Maria. I am so pleased we were able to make your move a little easier and appreciate the positive feedback. We all wish you the best of luck in your new home and for the future. Best wishes, Sam ☺️
★★★★★ 5/5
GoogleI recently took on a letting through Your Move at Sunderland. Amy was absolutely brilliant, nothing was too much trouble. Thank you for all of your help and understanding with the move!
Emma · 24 September 2024 · Your Move Chris Stonock Sunderland (4A Athenaeum Street)
Agent replied · 24 October 2024
Hi Emma, Thank you so much for your review. We really appreciate you taking the time out to provide some feedback. Best of luck in your new home. Thanks, Sam.
★★★★★ 5/5
GoogleYour Move recently helped me sell my home and were great. All the team were lovely but my main contact, Denise in the Crawcrook office was brilliant, caring and so lovely to work with.
Alison · 23 September 2024 · Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied · 23 October 2024
Hi Alison, thank you for your lovely review. We hope you're getting settled into your new home & it was lovely working with you. Thank you, Your Move Crawcrook team.
★★★★★ 5/5
GoogleI had just recently moved into my first home using Your Move Crawcrook and would just like to thank them for helping me all the way through from start to finish.
They were all really helpful in particular Denise & Katrina who both equally assisted me throughout with any problems and queries I had. They both constantly made sure I was up to date with communication and helped push things through with both the seller & solicitor.
No problem was too big or small and they were always very happy to assist me despite my constant pestering. Thank you to Denise & Katrina and the whole of the Your Move Crawcrook team.
Amanda · 23 September 2024 · Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied · 23 October 2024
Hi Amanda, thank you for your lovely review. We hope you're getting settled into your new home & that you have been happy with the service. Thank you, Your Move Crawcrook.
★★★★★ 5/5
GoogleWe had a great experience with YourMove West Denton. Tim, Louise, Ashley and Shannon were all very happy and helpful with prompt responses to any of our questions. They made that side of selling our home a nice and easy experience.
Maximillian · 22 September 2024 · Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)
Agent replied · 22 October 2024
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team at YourMove West Denton. Louise, Ashley, Shannon and myself all enjoyed working with you and are delighted to know we could make the process smooth and easy. If you ever need anything in the future, please don't hesitate to reach out. Best of luck with everything moving forward!
★★★★★ 5/5
GoogleThe team at Your Move (Ashley, Shannon, Louise, Kerry & Tim) were a dream and did everything they could to support each stage of selling our home. They went above and beyond supporting us to finalise information and communicate between all parties. Their advice was so appreciated in a process that was unfamiliar and at times very overwhelming. They were always friendly and approachable on the phone which was a breathe of fresh air! From our initial valuation visit from Tim to the final handing over of keys the team were amazing. They were even on hand when we forgot to take out final metre readings! We could not recommend them highly enough! Thank you all so much!
Amy · 22 September 2024 · Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)
Agent replied · 22 October 2024
Thank you so much for your incredibly kind review! We’re absolutely thrilled to hear that you had such a positive experience with our team. It was our pleasure to support you every step of the way in selling your home, and we’re glad to know that our advice and communication made the process smoother for you.
Thank you for your trust in us, and we’re so glad we could be of help, even down to those final meter readings! If you ever need anything in the future, we’re always here for you. Best wishes in your new home!
The Your Move Team (Ashley, Shannon, Louise, Kerry & Tim)
★★★★★ 5/5
GoogleAmazing staff and service…manager Hazel is out of this world
Ian · 27 August 2024 · Your Move Chris Stonock Newcastle Upon Tyne (Bishop Court Front Street)
Agent replied · 27 August 2024
Thank you for your lovely review Ian. We're pleased you have been happy with our service. Best wishes for the future.
★★★★★ 5/5
GoogleI cannot thank Megan and Gillian enough for the support that they have shown throughout a stressful process. They have gone above and beyond to support with effective communication. I cannot say enough how grateful I am for their work and efforts over the longer than anticipated conveyancing. Would absolutely recommend!
Alex · 27 August 2024 · Your Move Chris Stonock Newcastle Upon Tyne (Bishop Court Front Street)
Agent replied · 27 August 2024
Hi Alex, thank you for your kind words, we truly appreciate your feedback and it was our pleasure to guide you throughout your purchase. We wish you both every happiness in your new home & good luck for the future. Thank you.
★★★★★ 5/5
GoogleKatrina was great helping us arrange our new rental. Good service and kept us updated.
Gordon · 24 August 2024 · Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied · 23 October 2024
Thank you for your review and we hope that you are very happy in your new home
★★★★★ 5/5
GoogleEvery time I spoke with the girls at Your Move, Crawcrook, they were polite and understanding and went out of their way to help me as soon as they could. I mainly spoke to Penny and Katrina and they couldn't have been more helpful and always pleasant.
Emma · 24 August 2024 · Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied · 23 October 2024
Thank you so much for your kind review. Good luck in your new home from all at Crawcrook Your Move
★★★★★ 5/5
GoogleI have just purchased my first home with Crawcrook Your Move.
Denise was my main contact, she was amazing and supportive throughout, she re-assured me, and talked me through the process as I had never bought a property before.
Denise assisted me with my solicitor, and ensured I was taken care of when she went on holiday by Katrina, who was equally as helpful. I got fast responses at all times and regular phone calls to check in.
All of the staff were lovely, approachable and helpful when I went for house viewings and popped into the branch to ask questions.
I would recommend the use of Your Move Crawcrook :)
Simone · 24 August 2024 · Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied · 23 October 2024
Thank you so much for your lovely review. It was a pleasure helping you to purchase your new home from all at the Crawcrook branch
★★★★★ 5/5
GoogleJust sold my flat with Your Move & what a great experience it was. So professional & Your Move got me a higher price than I initially thought was possible.
Well done to Sharon, Dominic & John for a first class service..... A happy customer!
Paul · 23 August 2024 · Your Move Chris Stonock Chester Le Street (53 Front Street)
★★★★★ 5/5
GoogleGreat service from all the ladies in the Whitley Bay Branch in helping my 84 year old Mother’s sale and purchase go through. It took a long time due to chain breaking down but Susan Usher, Julia Johnson and Julie Atkinson kept us updated throughout. Special thanks to Susan as she helped in liaison between all parties far more than the solicitors did. They always had our best interests at heart and would always get replies to any messages I sent
Thank you very much for helping my Mum make the move
David · 22 August 2024 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 24 October 2024
Hello David Thankyou very much for your kind review, myself and the sales ladies have loved helping your wonderful Mum move home, it did take a while but we got there in the end and I hope she will be very happy in the new apartment. Best wishes Susan Usher Branch Manager 😀 💐 …
★★★★★ 5/5
GoogleExcellent service from Sarah and the team helping me get things pushed over the line due to some difficulties with a frustrating seller. Would definitely recommend and use again.
Stephen · 22 August 2024 · Your Move Sunderland
Agent replied · 24 August 2024
Thank you so much for your kind words! I thrilled to hear that Sarah and the team were able to assist you through the challenges with the purchase. Your recommendation means the world to us, and we're glad we could help you get everything across the finish line. If you ever need assistance in the future, we'd be more than happy to help again! Sam 😃
★★★★★ 5/5
GoogleExcellent service from Sarah and the team helping me get things pushed over the line due to some difficulties with a frustrating seller. Would definitely recommend and use again.
Stephen · 21 August 2024 · Your Move Chris Stonock Sunderland (4A Athenaeum Street)
Agent replied · 26 August 2024
Thank you so much for your kind words! I thrilled to hear that Sarah and the team were able to assist you through the challenges with the purchase. Your recommendation means the world to us, and we're glad we could help you get everything across the finish line. If you ever need assistance in the future, we'd be more than happy to help again! Sam 😃
★★★★★ 5/5
GoogleAbsolutely amazing experience with Your Move CLS. Chloe was an absolute star at helping me buy my first home. I can’t thank her enough! So helpful the whole time to keep me updated on the process and always available to answer any questions.
Kaytlin · 20 August 2024 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 23 August 2024
Thank you for your lovely review it means alot to Chloe and the team. 🥰 …
★★★★★ 5/5
GoogleExcellent service from Helen and Dan. They have been most helpful and always kept me updated with everything. I would recommend Helen and Dan to anyone.
Andrea · 17 August 2024 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 24 August 2024
Hello Andrea Thankyou for your kind review on our Lettings Team Helen and Dan Im delighted you found their service excellent, helpful and were fully kept up to date with everything. Your recommendations is most appreciated
Best wishes Susan Usher Branch Manager 😊 …
★★★★★ 5/5
GoogleGreat service. Couldn’t thank the team enough.
Abi, Alex, Claire and Penny All absolutely brilliant and have went above and beyond.
Miles · 13 August 2024 · Your Move Rowlands Gill
Agent replied · 27 August 2024
Hello Miles, Thank you for your kind review, we are always delighted to hear positive feedback about our team, it's very much appreciated! Kind regards, Team Rowlands Gill
★★★★★ 5/5
GoogleGreat service. Couldn’t thank the team enough.
Abi, Alex, Claire and Penny All absolutely brilliant and have went above and beyond.
Miles · 12 August 2024 · YOUR MOVE Chris Stonock Lettings
Agent replied · 26 August 2024
Hello Miles, Thank you for your kind review, we are always delighted to hear positive feedback about our team, it's very much appreciated! Kind regards, Team Rowlands Gill
★★★★★ 5/5
GoogleSarah (the Branch Manager) was wonderful throughout our experience of purchasing a home, they weren't even our estate agent, they were our sellers and I found her so helpful and informative (possibly the only person I felt positively about in the whole process). We did have a slight mishap early on with our ID checks where we had taken these into branch and had them scanned however got a call later on to provide info again because they had lost them? Doesn't sound great but no problems after that. Gail even went out of her way to run out the shop to hand us the keys to save us finding parking after we had had such a hold up with solicitors. Really helpful.
C · 12 August 2024 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)
Agent replied · 26 August 2024
Thank you so much for taking the time to leave a review. Delighted to hear it's been a pleasurable experience since our scanner malfunctioned at the beginning - pleased to have been of use to you
Good Luck in your lovely new home
Sarah and The team at Your Move Wallsend
★★★★★ 5/5
GoogleA huge thank you to Dan and Helen at Your Move Whitley Bay. You have both made us feel valued as landlords.
With outstanding communication and expert advice you have made us feel reassured and very much respected within the whole process. Our previous landlord letting agent, also based in Whitley bay, was not so professional and unfortunately left us feeling disappointed, undervalued and disrespected.
We are very much looking forward to working with you both. Many thanks,
Matthew and Rachael
Landrew · 10 August 2024 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 24 August 2024
Hello Matthew and Rachael WOW... thankyou so much for your outstanding Landlords review on the service you have received from Dan and Helen in our Lettings department I am so proud of them both they certainly make a great team, giving our landlords the help and respect you deserve when your previous agent failed to do so. We look forward to working with you too. Many thanks and best wishes Susan Usher Branch Manager. 😊 👍
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