Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,234 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,234 reviews on three platforms, rated 4.8 out of 5 overall.
4,130
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFabulous service by Erin, Claire and Gemma. Brilliant team work and kept me informed at all times regarding viewing and feedback. Big thank you to you all.
Thank you so much for your lovely feedback, we really do appreciate it. We wish you the very best of luck with your home move and will be more than happy to support you throughout the rest of the process. From all of us at Your Move Rowlands Gill
5/5
GoogleI recently sold my property on Maybury Villas through Your Move Wallsend and would like to give a huge thank you to Sarah and her team, Chloe, Kay, Harry, Jess, and Jessica, for all their help and support throughout the process. Your Move have been fantastic to deal with, not only with the sale of my property but also previously when they managed the letting of my house. Their regular checks, clear communication, and genuine care have always been very much appreciated. Highly recommend the “Your Move Wallsend” team for anyone looking to let or sell their property!
Thank you so much for your kind words and thoughtful feedback! We’re absolutely delighted to hear that you had such a positive experience with both the letting and sale of your property. Sarah, Chloe, Kay, Harry, Jess, and Jessica will be thrilled to know their efforts made a real difference throughout your journey with us. Your recommendation means the world to us, it’s been a pleasure working with you, and we wish you all the very best for the future! Warm regards, The Your Move Wallsend Team
5/5
GoogleSarah and the whole team have been amazing from start to finish! Nothing was too much trouble, and the communication with the team is outstanding. The team put us at ease, considering we hadn’t moved for over 20 years, they kept us in the loop throughout the whole process, helped with forms etc and were just brill! If I ever move again, Your Move will be my first port of call. Thank you Sarah and team. Keep doing what you do! Michael and Tara
Thank you for your kind words. We’re so pleased the Wallsend team could support you through a tough time. Sarah, Kay, Jess, Chloe, and Harry will be thrilled to hear your feedback. We really appreciate you taking the time to share it!
5/5
GoogleThank you so very much to the team at Your Move Wallsend-Sarah, Chloe, Jess, Kay, Harry, and Jessica have been fantastic. Special mention to Sarah branch manager who has communicated so well throughout and chased everything up through this complex chain. Thank you to Chloe who was always so pleasant on the phone. You all do a fab job Charlotte
Thank you so much for taking the time to share your experience Charlotte, I'm sure you'll be very happy in your new home. You've been a pleasure to deal with, I know how daunting a move can be and I'm pleased our advice and guidance has helped Sarah Nixon Branch Manager
5/5
GoogleI use Your Move Lettings agency to manage my BTL. Kerry Hymers has been incredibly helpful over the years and is now helping me set up my next BTL. Many thanks.
Thank you so much for your review Andy, we are delighted to hear that the support from Kerry has been a great support to you and we thank you for your continued custom Gail Lewicki Head of Property Management
5/5
GoogleThank you to Your Move estate agents for all the work they have done for me in my purchase of my property. A big thank you to Jessica and Sarah for there help . Also the rest of the team Kay Chloe and Harry and Jess. Dennis.
Thank you so much for your lovely review Dennis, we were very excited to give you your keys today for your new home and hope you are very happy there Sarah Nixon Branch Manager
5/5
GoogleThe team at Your Move were so helpful and proactive at helping me buy our house. I would highly recommend them if you are selling or buying a property, they certainly went the extra mile .
Thank you so much for your very kind review, it was our pleasure to help you complete on your dream home, and we hope that you are both very happy there for many years to come. From Your Move Crawcrook Team.
5/5
GoogleRating only, no written review.
Hi Steve. Thank you for you 5* review and best wishes from all at the Consett Branch
5/5
GoogleJust moved into our first home using Your Move in Consett! Absolutely amazing team, they were brilliant from start to finish! Angela, Penny and both Sam's were great, they were very attentive and made the process as smooth as possible for us, would 100% recommend using Your Move!
Hi Stuart. Thank you so much for your kind words! We're thrilled to hear your move went smoothly and that our team made a positive impact. Wishing you all the best in your new home from All at the Consett Branch!
5/5
GoogleAs always a top notch service from Sharon and all the team ,, used numerous times and as always a pleasure to work with 😉 …
Thank you for your lovely review. It has been a pleasure to work with you.
5/5
GoogleFabulous service by Erin, Claire and Gemma. Brilliant team work and kept me informed at all times regarding viewing and feedback. Big thank you to you all.
Thank you so much for your lovely feedback, we really do appreciate it. We wish you the very best of luck with your home move and will be more than happy to support you throughout the rest of the process. From all of us at Your Move Rowlands Gill
5/5
GoogleJust moved into our first home using Your Move in Consett! Absolutely amazing team, they were brilliant from start to finish! Angela, Penny and both Sam's were great, they were very attentive and made the process as smooth as possible for us, would 100% recommend using Your Move!
Hi Stuart. Thank you so much for your kind words! We're thrilled to hear your move went smoothly and that our team made a positive impact. Wishing you all the best in your new home from All at the Consett Branch!
3/5
GoogleWe had an okay experience with YM at this branch, until it came time when we recieved a Section 21 notice, and handed in our keys. Our keys were dropped off at this branch on the correct day but no communication came from this branch to wherever the letting team works. Which meant when they realised that we hadn't paid the rent on the property we were no longer in, we recieved an email staying we had missed a payment from their collections team. When informed about this mistake it was called a "minor accidental error", which is astounding when talking about something like this. We eventually recieved the check-out document which was carried out 9 days after moving out, our deposit was eventually released to us in full but only 1 day before a dispute would have been put forward to the DPS.
We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback. If you could please email us at rowlandsgill@your-move.co.uk with your name and the property address, we’ll make sure this is looked into promptly and passed on to the right team.
5/5
GoogleRating only, no written review.
5/5
GoogleVery good experience with house viewing and renting. Joanne was really nice helping us finishing the moving in process and kindly let us know we can call them when having any problem during our renting period. Looking forward to moving in.
Thank you for the lovely review!
5/5
GoogleCalled into the Crawcrook office today for some advice and got a beyond needed service from Hazel,Alex, Megan, Katrina and Denise. Would highly recommend for your sales and house purchases 👍. …
Thank you for your lovely review, we are all so glad that we could help you. From the Crawcrook team
5/5
GoogleWe used Your move in Crawcrook to sell our house, and were delighted with the service. In particular Hazel and Megan went out of their way to ensure a smooth sale, although everyone in the office is always very helpful and approachable. Would thoroughly recommend them.
Thank you for your lovely review it was our pleasure, we wish you both all the very best in your new home. From Crawcrook Your Move Team
5/5
GoogleExcellent service from Sophie and the team in Whickham, Sophie kept me updated at all times , handled any questions efficiently and professionally. Also a nice , happy voice and very reassuring when problems arose. Thank You Sophie .
Thank you for the lovely review! We're so pleased Sophie and the Whickham team were able to support you so well. We'll be sure to pass on your kind words!
5/5
GoogleUnbelievable service provided from start to finish!! Big thanks to Ashley Louise Shannon Terri and Libby. Highly recommended!
5/5
GoogleVery good - always keeping you updated throughout process. Always able to get through on the phone 5*
5/5
GoogleVery good experience with house viewing and renting. Joanne was really nice helping us finishing the moving in process and kindly let us know we can call them when having any problem during our renting period. Looking forward to moving in.
Thank you for the lovely review!
5/5
GoogleWe’ve used a few times for tenant finding service and we’ve been happy every time. Helen is always our point of contact and is fab.
5/5
GoogleRating only, no written review.
Hi Steve. Thank you for you 5* review and best wishes from all at the Consett Branch
5/5
GoogleFantastic service from start to finish and they have all made the process less stressful, thank you! A big thank you to Kay, Jessica, Chloe, Sarah, Harry and Jess R! Barry Laurie
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
