Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleAfter becoming disappointed with my previous estate agent, I switched to Your Move, Rowlands Gill. From the initial valuation with Alex, the difference in ease of communication and attention to detail was amazing. Claire, Gemma, Ang and …
Jacqui · 16 August 2025 · YOUR MOVE Chris Stonock Lettings
Agent replied · 16 April 2026
Thank you for taking the time to leave us this lovely review Jacqui! We are so glad we were able to help and provide you with such a positive experience. We wish you all the best for the future! From all of us here at Your Move Rowlands Gill
★★★★★ 5/5
GoogleWe are currently going through the process of buying our first home, Branch Manager Rachel has been extremely helpful and accommodating to help make this process straightforward and simple for us. Great service and people in branch are super friendly and helpful!
Emily · 16 August 2025 · Your Move Chris Stonock Houghton Le Spring (2/3 Imperial Buildings)
Agent replied · 23 October 2025
Hi Emily
Thank you so much for the lovely review it is much appreciated and always nice … More
★★★★★ 5/5
GoogleGemma, Erin and Claire were very helpful and efficient. They were easily contactable throughout the process and replied to phone calls/messages promptly
Isobel · 16 August 2025 · YOUR MOVE Chris Stonock Lettings
Agent replied · 16 April 2026
Thank you for your review Isobel. It is always good to hear positive feedback for our service. We are glad to have been able to assist you and wish you all the very best with your purchase. Thanks again from all of the team here at Your Move Rowlands Gill.
★★★★★ 5/5
GoogleGemma, Erin and Claire were very helpful and efficient. They were easily contactable throughout the process and replied to phone calls/messages promptly
Isobel · 14 August 2025 · Your Move Rowlands Gill
Agent replied · 13 April 2026
Thank you for your review Isobel. It is always good to hear positive feedback for our service. We are glad to have been able to assist you and wish you all the very best with your purchase. Thanks again from all of the team here at Your Move Rowlands Gill.
★★★★★ 5/5
GoogleSo far so good! Kay has been an absolute gem of a human! Has been really helpful and supportive. Making my time as a first time buyer so much more easy! Couldn’t do more to help out!
Sean · 13 August 2025 · Your Move Wallsend
★★★★★ 5/5
GoogleThanks my move with assisting me throughout the process, especially Maddison and Sarah, great help and great work, absolutely lovely and always there to help, amazing fast responses :) and polite.
Derrie · 13 August 2025 · Your Move Sunderland
Agent replied · 13 April 2026
Hi Derrie, Thank you for your kind review. We are pleased you've had a great experience with us. Sam😊 …
★★★★★ 5/5
GoogleA great experience buying a property with YourMove. Responsive to any queries we had and very helpful throughout :)
Molly · 11 August 2025 · Your Move Consett
Agent replied · 11 May 2026
Hi Molly. Thank very much for your kind words and all the best for the future from All at the Consett Branch.
★★★★★ 5/5
GoogleWe needed a rental as soon as possible and Joanne Montgomery was so helpful in not only showing us around properties but also giving us very helpful advice. Our rental was sorted very quickly and we are looking forward to moving in!
Jonathan · 11 August 2025 · Your Move Consett
Agent replied · 11 May 2026
Hi Jonathan. Thank you for your lovely review and all the best for the future from the Consett Branch.
★★★★★ 5/5
GoogleGreat service. Sold our house within a couple of weeks and kept us up to date all the way! Would highly recommend their service as an estate agents!
Rosalind · 9 August 2025 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 8 September 2025
Thank you so much for your kind words. It means so much to the team.
★★★★★ 5/5
GoogleGreat service from Sharon and Julia, very communicative and professional throughout the process. It’s been a pleasure and stress free from start to finish, thank you.
Tim · 9 August 2025 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 8 September 2025
Thank you for your kind words Tim, good luck for the future. Sharon
★★★★★ 5/5
GoogleAbsolutely brilliant from start to finish. Have to be the best estate agent in Chester le Street at the moment. Genuinely feel like they care about the sale and do everything they can to help and support throughout the process from start to finish. Can’t recommend them highly enough.
Michael · 9 August 2025 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 8 September 2025
Thank you for your kind word it means alot to me and the team. Good luck for the future. Sharon
★★★★★ 5/5
GoogleA very smooth process from start to finnish, with good communication throughout
Everyone was very friendly and approchable
Stephen · 9 August 2025 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 8 September 2025
Hi Stephen, thank you so much for you review. Kind regards Sharon
★★★★★ 5/5
GoogleSeamless experience, always willing to help and responsive. Would recommend.
Leslie · 9 August 2025 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 8 September 2025
Thank you so much.
★★★★★ 5/5
GoogleMany thanks to Susan and to Ella. They provided a first-rate service in what proved to be a challenging chain - including reassurance when needed.
Penny · 9 August 2025 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 8 September 2025
Hi Penelope
Thank you for your kind 5 star review. We’re pleased to hear Ella and I provided the support and reassurance you needed during a challenging move. Your feedback is greatly appreciated, and we wish you all the best in your new home. Kind Regards Susan Usher Branch Manager
★★★★★ 5/5
GoogleHelen was amazing through the entire process, helping us find a property that we absolutely love and answering any questions that we had along the way. We can't thank you enough!
Amelia · 9 August 2025 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 8 September 2025
Hello Amelia
Thank you very much for your wonderful review. We're so glad to hear that Helen was able to help you find a property you truly love. She’s dedicated to making the process as smooth and stress-free as possible, and your feedback means the world to us. Wishing you all the best in your new home, and thank you again for choosing us.
Kind Regards Susan Usher Branch Manager
★★★★★ 5/5
GoogleI’d just like to thank Helen Stokes for everything that she has done to help us find the perfect rental property for my daughter & get 2 friends.
We really didn’t appreciate how competitive it is to find & secure the perfect home & Helen took up the challenge & helped us view, sign the agreement & collect the keys all within 2 weeks!!!
All of the staff at YourMove Whitley Bay, Helen , Julie & Sharon have been the most helpful, friendly & supportive people!
My daughter & her friends picked the keys up to their new home today & are so so happy.
Thanks again & we will definitely be back when we’re in the market to buy.
Jo · 9 August 2025 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 8 September 2025
Hello Jo
We cant thank you enough for your fantastic 5 star review. We're absolutely delighted to hear that Helen, Julie, and Susan were able to support you through such an important time. It really is a competitive market at the Coast, and we're so pleased we could help you secure the perfect home for your daughter and her friends, especially within such a short time frame. We'll be sure to pass on your kind words to the whole team. Wishing your daughter and her friends all the happiness in their new home, and we’ll look forward to welcoming you back when you're ready to buy Julie can help you find your perfect home.
Kind Regards Susan Usher Branch Manager.
★★★★★ 5/5
GoogleExcellent service from start to finish.
Helen in particular is very helpful despite all my stupid questions..!!
Made the whole process easy and painless.
Highly recommend.!!
Chris · 9 August 2025 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 8 September 2025
Hello Chris
Thank you so much for your kind words and recommendation. We're thrilled to hear you had a great experience from start to finish. Helen will be especially pleased to know she made such a positive impact, there is no such thing as a stupid question here. We're always happy to help and make the process as smooth as possible. Looking forward to seeing you again in the future
Kind Regards Susan Usher Branch Manager
★★★★★ 5/5
GoogleHaving recently recieved the keys to our new property, Helen, the letting manager was an absolute delight from start to finish. She was so lovely to speak to from first viewing the property to receiving the keys, always at hand with any questions & worked with us with our needs/time frames to move etc. Absolutely fantastic service and we are so happy to be moving into our new home knowing we have the likes of Helen at the end of the phone if needed. Thanks so much for everything! We appreciate all your help.
Stacey · 9 August 2025 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 8 September 2025
Dear Stacey
Thank you so much for your wonderful review. We're absolutely delighted to hear that Helen made your experience such a positive one from start to finish. She takes great pride in supporting our tenants every step of the way, and your kind words will mean a lot to her.
We're so pleased you're happy in your new home and that you felt supported throughout the process. If you ever need anything in the future, please don’t hesitate to get in touch Helen is always here to help.
Kind Regards Susan Usher Branch Manager.
★★★★★ 5/5
GoogleWe have used your move on several occasions to find a tenant for our property. The service we have received is excellent and we would highly recommend..The lady who we has helped us Helen Stokes is very efficient, friendly & ensured everything ran smoothly. She kept us upto date & is a credit to your company. It is always a pleasure to speak with her..Many thanks for all your help..Lesley & George Bower
Lesley · 9 August 2025 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 8 September 2025
Dear Lesley & George,
Thank you so much for your 5 star review and your continued trust in Your Move Chris Stonock. We love working with our landlords and your feedback really means a lot to us. We're delighted to hear that you've consistently received excellent service, and we’re especially pleased that Helen has been able to support you so well throughout.
Helen our Lettings Manager is indeed a valued member of our team, and your lovely comments will mean the world to her. We're so glad everything ran smoothly and that you felt well looked after.
Thanks again for your recommendation, we look forward to working with you again in the future!
Kind Regards Susan Usher Branch Manager.
★★★★★ 5/5
GoogleI have used the services of Your Move in Whitley Bay to find tenants for rental property. They are friendly and have always come up trumps when securing a new tenant. I have a great working relationship with them and Helen who manages the lettings department has a wealth of experience and always very helpful. I would recommend them to any landlord as they are very knowledgeable and professional.
Christine · 9 August 2025 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 8 September 2025
Hello Christine
Thank you so much for your 5 star review and your continued trust and support. We're delighted to hear that you've had such positive experiences with our team here in Whitley Bay. Helen and the lettings team work hard to make the process smooth and successful for our landlords, and your kind words mean a great deal. We truly value our working relationship with you and look forward to continuing to support you in the future as a landlord Thanks again for the recommendation.
Kind Regards Susan Usher Branch Manager
★★★★★ 5/5
GoogleJulie at Your Move was so helpful with my purchase. She would chase solicitors and speed the process up without needing to be asked. Top tier! Would recommend.
Jack · 9 August 2025 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 8 September 2025
Hello Jack
Thank you so much for your lovely 5 star review. We're thrilled to hear that Julie was able to support you throughout your purchase, she’s a real asset to the team and will be so pleased to hear your kind words.
Proactively chasing solicitors and keeping things moving is exactly the level of service we aim to provide, so it’s great to know you felt well looked after.
Wishing you all the best in your new home, and thank you again for recommending us.
Kind Regards Susan Usher Branch Manager
★★★★★ 5/5
GoogleVery helpful team at Consett. Carole Penny and Samantha were particularly good from coming out to value the property and taking the photos to Carol email and ringing every 1-2 weeks to keep me updated. All staff were friendly and professional and never pressurised me to accept offers if I dint feel comfortable.
Diane · 9 August 2025 · Your Move Chris Stonock Consett (30 Victoria Road)
Agent replied · 8 September 2025
Hi Diane. Thank you so much for your kind words! We’re delighted to hear that Carol, Penny, and Samantha provided such great support throughout your experience. Keeping you informed and comfortable every step of the way is exactly what we … More
★★★★★ 5/5
GoogleWe needed a rental as soon as possible and Joanne Montgomery was so helpful in not only showing us around properties but also giving us very helpful advice. Our rental was sorted very quickly and we are looking forward to moving in!
Jonathan · 9 August 2025 · Your Move Chris Stonock Consett (30 Victoria Road)
Agent replied · 8 September 2025
Hi Jonathan. Thank you for your lovely review and all the best for the future from the Consett Branch.
★★★★★ 5/5
GoogleExcellent service from the team. From my first meeting with Alex to final completion they have been so professional, efficient, friendly and so approachable. To Hazel, Megan, Katrina, Denise and Alex thank you so much. I appreciate everything you have done to support and help my house sale.
Helen · 9 August 2025 · Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied · 8 September 2025
Thank you so much for your kind words! We're absolutely delighted to hear that your experience with our team was a positive one. It was a pleasure working with you, and we truly appreciate your trust in us.
From Your Move Crawcrook Team.
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