Trusted Agent profile Β· Tyne & Wear and County Durham

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Your Move Chris Stonock estate agents in Consett, Wallsend, Chester Le Street and 11 more

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

4,234 reviews across 24 offices and 3 platforms

your-move.co.uk

Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,234 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

4,130

Reviews on Google

All 24 offices

Facebook logo

4.8 / 5

100

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

4

Reviews on Yell

All 24 offices

Our offices

Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.

Latest reviews from every Your Move Chris Stonock office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Having had a bad experience with a previous estate agent I wish I had used Chris Stonock from the start. Penny was assigned to handle getting the sale and I have to say I cannot fault the service I received and would recommend them in a …

Alison Β· 4 October 2025 Β· Your Move Consett

Agent replied Β· 8 May 2026

Hi Alison, thank you so much for your kind words! We're thrilled to hear that Penny and Angela made such a positive difference in your experience and we thoroughly appreciate your recommendation. Best wishes for the future from All at the Consett Branch.

5/5

Google

Excellent service from start to finish! I recently sold a house through your move Consett and the entire experience was …

Ashleigh Β· 4 October 2025 Β· Your Move Consett

Agent replied Β· 11 May 2026

Hi Ashleigh. Thank you for your wonderful review! We're so glad the team at Your Move Consett made the process easy and reassuring for you. Everyone involved will really appreciate your kind words. Best wishes for the future from Sam and all of the Consett Team.

5/5

Google

I am a lanlord in Heaton that has used the services of the Wallsend office for several years now and have no hesitation in recommeding their services. I have found the blend of a local office/franchise linked to a nationwide chain to give the best of both worlds; the consistancy of pricing/policies of a large organisation but allowing for flexibility and local context to also be taken in to account. Chloe, Gail and the team have always looked after my property and tenants very well and kept myself (along with relevant documentation) updated along the way.

Mjdawson87 Β· 3 October 2025 Β· Your Move Chris Stonock Wallsend (5/7/9 High Street East)

Agent replied Β· 9 October 2025

Thank you for your kind feedback and continued trust in our Wallsend office. We’re delighted to hear that Chloe, Gail, and the team have provided the level of service you value. It’s great to know that our local knowledge combined with national support has worked well for you. We truly appreciate your recommendation!

5/5

Google

Rachel Smiles was brilliant. Very professional and compassionate. Really happy with the service I’ve received. Shout out to Leighanne too. Cheers

Ryan Β· 2 October 2025 Β· Your Move Chris Stonock Houghton Le Spring (2/3 Imperial Buildings)

Agent replied Β· 23 October 2025

Hi Ryan Thank you so much for taking the time to leave us a review. It is always appreciated to get such lovely feedback … More

5/5

Google

All the staff at your move have been fantastic. They were so helpful with the initial enquiry then had the listing up and live within 24hours. They have worked so efficiently to get our tenancy up and running and are a breath of fresh air compared to other estate agents we have worked with

Not Β· 2 October 2025 Β· Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied Β· 23 October 2025

Thank you so much for taking the time to leave us a 5 star review, it has been our pleasure in securing you a tenant to move in so quickly. I will be sure to pass on your feedback to the rest of the team. Best Wishes Kirsty & All at Your Move Consett.

5/5

Google

Extremely happy with the Wallsend team, who got us through some testing times and kept our spirits up throughout, Sarah was the main person we dealt with and was excellent in keeping us informed, but also thanks to Kay, Jess Chloe and Harry as they all contributed admirably and professionally Thanks again

George Β· 2 October 2025 Β· Your Move Chris Stonock Wallsend (5/7/9 High Street East)

Agent replied Β· 9 October 2025

Thank you for your kind words. We’re so pleased the Wallsend team could support you through a tough time. Sarah, Kay, Jess, Chloe, and Harry will be thrilled to hear your feedback. We really appreciate you taking the time to share it!

5/5

Google

Really helpful team, professional and supports our household with maintenance queries with no hassle. Would definitely recommend. Big thanks to Lisa and Fred πŸ™πŸ» …

Jack Β· 25 September 2025 Β· Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied Β· 23 October 2025

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. Lisa and Fred will be especially pleased to know their support made a difference. We truly appreciate your recommendation and look forward to continuing to assist you whenever needed.

5/5

Google

Thank you to Sharon, Julia and the team for their outstanding service during my recent house purchase. I thoroughly recommend them to everyone.

Paul Β· 25 September 2025 Β· Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied Β· 23 October 2025

Thank you so much for your kind words and recommendation! We're thrilled to hear you had a positive experience with Sharon, Julia, and the rest of the team during your house purchase. It was a pleasure to assist you, and we wish you all the best in your new home!

5/5

Google

I recently used YouMove Wallsend branch to find and complete on a rental property. The whole process was a very speedy and efficient process. I would highly recommend them should you require an estate agent.

Mike Β· 25 September 2025 Β· Your Move Chris Stonock Wallsend (5/7/9 High Street East)

Agent replied Β· 9 October 2025

Thank you so much for your review Mike, we are delighted you were happy with the service from the team and hope you have settled in nicely. Chloe Murphy Lettings Manager

5/5

Google

After dealing with the Wallsend team for a couple of weeks, bouncing between a few members of their branch I was finally able to complete a long distance move. They helped us out with niche requirements and anything I had problems with. Very helpful attitude from the whole team. Chloe, Jess, Harry, Kay, Sarah, and Jessica. Many thanks to each of you!

Prapi Β· 25 September 2025 Β· Your Move Chris Stonock Wallsend (5/7/9 High Street East)

Agent replied Β· 9 October 2025

Thank you for the lovely review and we are so pleased we were able to help you with the rental process. We hope you are settling into your new home! Chloe Murphy Lettings Manager

5/5

Google

All the team here (Gemma, Erin, Claire and Ang) helped us massively in starting things off to buy our house, very helpful! Thank you :)

Nathan Β· 23 September 2025 Β· YOUR MOVE Chris Stonock Lettings

Agent replied Β· 23 October 2025

Hi Nathan, Thank you so much for taking the time to leave us this lovely review. We’re delighted we could help you find your first home, and we wish you all the very best for the future. From all of us at Your Move Rowlands Gill

5/5

Google

Sarah and the whole team have been amazing from start to finish! Nothing was too much trouble, and the communication with the team is …

Tara Β· 20 September 2025 Β· Your Move Wallsend

Agent replied Β· 20 March 2026

Thank you for your kind words. We’re so pleased the Wallsend team could support you through a tough time. Sarah, Kay, Jess, Chloe, and Harry will be thrilled to hear your feedback. We really appreciate you taking the time to share it!

5/5

Google

I recently used YouMove Wallsend branch to find and complete on a rental property. The whole process was a very speedy and efficient process. I would highly recommend them should you require an estate agent.

Mike Β· 20 September 2025 Β· Your Move Wallsend

Agent replied Β· 20 March 2026

Thank you so much for your review Mike, we are delighted you were happy with the service from the team and hope you have settled in nicely. … More

5/5

Google

You were all absolutely brilliant from start to finish couldn't thank you enough. I wouldn't of been able to do it without you Thank you

Frederick Β· 20 September 2025 Β· Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied Β· 22 September 2025

Hi Mr Oliver. Thank you for your kind words and best wishes from all at the Consett Branch

5/5

Google

Lyndsey at Washington branch has been so professional and helpful and guided us through the process making it a great experience

Alison Β· 20 September 2025 Β· Your Move Chester Le Street

Agent replied Β· 20 March 2026

Thank you so much for your kind words! We're thrilled to hear that Lyndsey at our Washington branch provided you with such a positive experience. Her professionalism and dedication truly make a difference, and we’ll be sure to pass along your compliments. We're grateful for your support and are always here if you need anything in the future!

5/5

Google

As always a top notch service from Sharon and all the team ,, used numerous times and as always a pleasure to work with πŸ˜‰ …

David Β· 20 September 2025 Β· Your Move Chester Le Street

Agent replied Β· 6 February 2024

Thank you for your lovely review. It has been a pleasure to work with you.

5/5

Google

My Experience of Dealing with Julia Williams from Your Move Chester Le Street was a pleasure from start to Finish. Her valued experience and professionalism was second to none. Her kindness patience and help was much appreciated in a very challenging situation. I would not hesitate to recommend her and your firm. Many Thanks.

Teresa Β· 20 September 2025 Β· Your Move Chester Le Street

Agent replied Β· 20 March 2026

Thank you so much for your kind words and thoughtful review. We’re delighted to hear that your experience with Julia Williams at our Chester-le-Street branch was such a positive one. Julia is a valued member of our team, and your comments about her professionalism, kindness, and patience truly reflect the standard we strive to uphold. We're especially pleased to have been able to support you during a challenging time, and it's wonderful to know that Julia’s help made a difference. Your recommendation means a great deal to us. Thank you again for taking the time to share your experience.

5/5

Google

Having had a bad experience with a previous estate agent I wish I had used Chris Stonock from the start. Penny was assigned to handle getting the sale and I have to say I cannot fault the service I received and would recommend them in a heartbeat. Angela in aftersales has also been amazing always keeping in touch and excellent with communication.

Alison Β· 19 September 2025 Β· Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied Β· 22 September 2025

Hi Alison, thank you so much for your kind words! We're thrilled to hear that Penny and Angela made such a positive difference in your experience and we thoroughly appreciate your recommendation. Best wishes for the future from All at the Consett Branch.

5/5

Google

The staff at Your Move Whickham have been very helpful all throughout the process. Mostly had dealings with Sophie, but also Chris and Emily. The sale was quick and Your Move took the burden doing all of the viewings. Thank you.

Alison Β· 18 September 2025 Β· Your Move Chris Stonock Newcastle Upon Tyne (Bishop Court Front Street)

Agent replied Β· 22 September 2025

Thank you for the five star review Alison. We're so pleased that you had a positive experience and that we were able to secure you a quick sale.

3/5

Google

We had an okay experience with YM at this branch, until it came time when we recieved a Section 21 notice, and handed in our keys. Our keys were dropped off at this branch on the correct day but no communication came from this branch to …

PhysicsNerd1997 Β· 16 September 2025 Β· YOUR MOVE Chris Stonock Lettings

Agent replied Β· 8 September 2025

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback. If you could please email us at rowlandsgill@your-move.co.uk with your name and the property address, we’ll make sure this is looked into promptly and passed on to the right team.

1/5

Google

We recently bought a property through this agency, and unfortunately our experience has been very disappointing. After moving in, we discovered several serious issues that had not been made clear to us during the buying process, including …

Ugur Β· 16 September 2025 Β· Your Move Chris Stonock Houghton Le Spring (2/3 Imperial Buildings)

Agent replied Β· 23 October 2025

I am sorry this has been your experience, however as discussed in our telephone call these issues are dealt with during the conveyancing process. Our property details state...Β The services, systems and appliances listed in this … More

5/5

Google

Lyndsey at Washington branch has been so professional and helpful and guided us through the process making it a great experience

Alison Β· 15 September 2025 Β· Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied Β· 22 September 2025

Thank you so much for your kind words! We're thrilled to hear that Lyndsey at our Washington branch provided you with such a positive experience. Her professionalism and dedication truly make a difference, and we’ll be sure to pass along your compliments. We're grateful for your support and are always here if you need anything in the future!

5/5

Google

My Experience of Dealing with Julia Williams from Your Move Chester Le Street was a pleasure from start to Finish. Her valued experience and professionalism was second to none. Her kindness patience and help was much appreciated in a very challenging situation. I would not hesitate to recommend her and your firm. Many Thanks.

Teresa Β· 15 September 2025 Β· Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied Β· 22 September 2025

Thank you so much for your kind words and thoughtful review. We’re delighted to hear that your experience with Julia Williams at our Chester-le-Street branch was such a positive one. Julia is a valued member of our team, and your comments about her professionalism, kindness, and patience truly reflect the standard we strive to uphold. We're especially pleased to have been able to support you during a challenging time, and it's wonderful to know that Julia’s help made a difference. Your recommendation means a great deal to us. Thank you again for taking the time to share your experience.

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Awards

The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.

Trusted Agent Awards winners in one year, the group and its branches: 2025.

Trusted Agent Awards by year, 2025

Source: Trusted Agent Awards winners lists, as published, linked by year.

EA Masters

Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.

EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.

EA Masters by year, 2018 to 2025

Source: EA Masters winners lists, as published, linked by year.

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Questions about Your Move Chris Stonock

Which Your Move Chris Stonock office has the most reviews?

Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.

Where are the Your Move Chris Stonock offices?

The 24 Your Move Chris Stonock offices, by town:

Has Your Move Chris Stonock won any awards?

Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.

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