Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat service and very helpful from start to finish especially through the challenging times with CovidPositiveResponsiveness, Professionalism
Thank you for leaving a review for us, we are delighted to hear you had a great experience with us. Best wishes from all at Your Move
5/5
GoogleI’ve been dealing with Sharon and she’s been very helpful and great at responding to my enquiries.PositiveResponsiveness
Thank you Stuart
5/5
GoogleQuality support and and advice from Julia throughout the process of viewing properties and making offers. Very helpful and approachable. Thank you!PositiveProfessionalism
Thank you Mr Short, we really appreciate your feedback.
5/5
GoogleI've recently sold my home in Chester-le-Street, Steve was very knowledgeable and professional in the matter. I would recommend Your Move.PositiveQuality, Professionalism
Thank you Sophie
5/5
GoogleSharon went above and beyond to help me with this purchase. Sharon was amazing, did so much to help with this move. Thank you so much for all your support!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Steven
5/5
GoogleAll of the team at Your Move chester le street have been extremely helpful. Sharon, Julia Steve and Georgia have all been very helpful during this very stressful time. I cannot recommend the service and help from all the team at all times.PositiveResponsiveness, Professionalism
Thank you for leaving such a kind review for the team at Chester-le-Street, Mr Watson. We really appreciate your feedback.
5/5
GoogleWe have used Your move for years when re-letting our rental property Sharon McFegan has always been very friendly, efficient and never let us down! Thank you your move! Fantastic service!PositiveProfessionalism
Thank you for your review Gav
5/5
GoogleIn these troubling and confusing times, I was really worried about making a move. I also really detest estate agents. But I called the office and spoke to a wonderful lady called Sharon who told me just how busy the market is at the moment, walked me through the moving process and costs (as I haven't moved for over 20 years) and really put my mind at ease. You hear alot of bad stick about estate agents nowadays. Then you speak to agents like Sharon and her team at Your Move. After popping into branch and meeting Matthew and Julia and Steve as well, I can't wait to get my house on the market.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Richard, we look forward to helping you with your move.
5/5
GoogleJulia Williams has been a reassuring and positive presence throughout the buying process. She is always available and always does what she says she is going to do. I would recommend Julia and Your Move Estate Agents to anyone without reservation.PositiveProfessionalism
Hello Bill, thank you for your kind words - we really appreciate your feedback. Wishing you all the very best in your new home.
5/5
GoogleIve had the pleasure of buying, selling and letting with the Chester Le Street brach over the last 12 months and they genuinely cannot do enough for the customer. Secured sales and lettings quickly and very helpful even after deals were done. Georgia, Sharon and Julia, you're a credit to the company.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave a review for us Graeme, we're delighted you had such a positive experience and we thank you for choosing us. Wishing you all the very best, from all at Your Move
5/5
GoogleYour Move have proven themselves to be the BEST estate agents in Durham. We just sold our house through them. They were able to get us an over-asking-price offer agreed on the property within two days of being on the market! From start to finish the whole process has been stress free, well organized and managed by an exceptional team; Nicky, Ian, Chera-lise and Sue in Sales Support to name a few. If you are looking for a local company who you can trust, who genuinely care about their customers, head to Your Move! :-)PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for your kind feedback! Best wishes from all at Your Move
5/5
GoogleWe have just moved into our new home which we bought through Your Move. The staff, especially Sharon were amazing. They were always available when I called and Emailed. If they didn’t know the answer they would find out and come back to me. They helped to make the moving date a lot less stressful.PositiveResponsiveness, Professionalism
Thank you for your review Lorraine. It's a delight to hear your move wasn't as stressful as predicted! Best wishes from all at Your Move.
5/5
GoogleToday we have completed on the sale of my mother's house. I could not have had dealings with a nicer team of enthusiastic people. I did consider a cheaper option, but would have had to carry out the viewings myself. The extra investment was well worth every penny. The communication has been first class, the enthusiasm, as stated, first class, effort, you guessed it, first class. However there has just been that little bit more..... people skills from day one. I am so grateful to the whole of the Chester le Street team. A huge thank you.PositiveResponsiveness, Quality, Professionalism, Value
Hi Mr Weetman, thank you for taking the time to leave a review. We really appreciate your feedback and I know the team at Chester-le-Street will be delighted to read your kind comments. Best wishes from all at Your Move.
5/5
GoogleSold my house the first day Steve came to value it, from then on the girls in the office were fantastic. Georgia, Sharon and Julia were always on hand when I needed them .They kept me up to date with every development and even sorted a solicitor for me to handle the sale and purchase when due to the stamp duty holiday I was being turned down by solicitors because they were all swamped with business. Everything from start to finish was handled very professionally, in short, if you are looking for an estate agent in Chester-le-Street look no further than Your Move.PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave a review for us Mr Sweeney. We really appreciate your feedback and wish you all the best for the future.
5/5
GoogleExcellent service and good contact with Gillian DonnisonPositiveProfessionalism
Thank you for your lovely words Paul! Good Luck with your move. Kindest Regards Gillian 😊 …
5/5
GoogleThe two Rachel’s, Rachel Storey and Rachel Short, were both so hands on and organised and I felt as though I was in the right hands!PositiveResponsiveness, Professionalism
Thank you Niamh, it has been a pleasure getting to know you both and helping you throughout the application for your new home. Good Luck with your move! Best Wishes, Rachel
5/5
GoogleJulie Atkinson handled my case with consumate professionalism. Extremely friendly and helpful always smiling making any difficult decisions easier to handle I would recommend your move to anyone looking for positive support during the whole processPositiveResponsiveness, Quality, Professionalism, Value
Thank you Keith for the lovely comments and review. It was a pleasure to deal with you, to find you a buyer and get the sale through for you. I know you had a couple of hiccups but hope you will be very happy in your new home when you get in. Please take care and call in and say Hi if you are in the area!! Best Wishes..... Julie 😊. …
5/5
GoogleSusan and all the staff at You're Move were absolutely brilliant! We can't thank them enough. In particular we'd like to give heartfelt thanks to Susan who went above and beyond in guiding us through the whole process and now we have our beautiful forever home. With Kindest regards from Stephen and Michael.PositiveResponsiveness, Professionalism
5/5
GoogleThe Team at Whitley Bay have been very professional and helpful throughout the sale of my property despite some significant challenges along the way. Gillian is excellent at progressing the sale ensuring everyone in the chain is moving forward as they should be.PositiveProfessionalism
5/5
GoogleYour Move has been brilliant and I can wholeheartedly recommend them. Everyone we dealt with was professional, understanding and eager to help. A huge thanks must go to Gillian who went above and beyond to support us all the way to completion. I'm extremely grateful.PositiveResponsiveness, Quality, Professionalism
Hello Andrew . I'm delighted you thought we were "brilliant" and your would recommend us, this really means a lot. We do pride ourselves in our professionalism and helpfulness. A big thank you to you too for choosing myself and Your Move to get you sold and off on your journey to the next chapter and your new home. Its us who are grateful to you for your thanks and praise. Take care regards Gillian. 😊 🙏 🏠 🌈
5/5
GoogleWe have been involved with Your Move for almost 7 months now, buying our new house was supposed to go through in less than 3 months. It has dragged along to only now finally being within touching distance through NO fault at Your Move. All the while Gillian has been outstanding. She has chased and harried those who needed to be and been calm and reassuring with us. Now at the end of this whole ordeal we know for a fact that she is as excited as we are. We honestly don't think this would have ever happened without her. We cannot praise her, and all those she works with highly enough. We hope your experience is MUCH smoother and swifter than ours, but, if for any reason, there are bumps along the way, Your Move will go out of their way to keep you moving forwards.PositiveResponsiveness, Professionalism
Hello Trudy. Yes it has been a long 7 months for your purchase to go through but finally it has completed and I'm delighted for you, it has been an absolute pleasure moving heaven and earth to get you into your new home. I hope the wait has been worth it. Thank you so much for your lovely review and my present I'm so grateful to you. - Take care Gillian. 😊 🏠 🌈
5/5
GoogleJulie was the only estate agent during our house search who called me with a property she thought I might like, and it was the one we ended up buying! She and Gillian were so thorough and responsive, a pleasure to deal with from start to finish. Highly recommended.PositiveResponsiveness, Professionalism
Hi Jen. Thank you for the fabulous review! I am really pleased you where happy with the service and I am so pleased I called you about the property 😊. Good Luck with the move I really hope you and your family are very happy in your new home. Kindest Regards Julie …
5/5
GoogleWe have recently purchased a property in Whitley Bay and the Your Move team were really helpful. They kept us informed, liaising regularly with the vendors during a busy and ever-changing time, handling delays and queries promptly. Gillian D. was friendly, reassuring and professional throughout.PositiveProfessionalism
Thank you for the fabulous review! I am really pleased you where happy with the service, Good Luck with the move I really hope you and your family are very happy in your new home. Kindest Regards Gillian 😃 …
5/5
GoogleRating only, no written review.
Thank you
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
