Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleVery poor support for tenants, and probably way too protective for landlord. Not recommended
Hello Miss Wilk, I'm very sorry to read this and my apologies for the delay in seeing your message. I can only apologise that you feel this way however due to the package your landlord had with us the problem you experienced was out of our control. Best wishes, Your Move Chris Stonock
5/5
GoogleGreat service as always. Stacey, Sam, Kirsty, Carol & Annette are always on hand to help when needed. 100% recommend.
Thank you Mark
5/5
Google5 star service from all the girls Stacey, Carol, Sam, Annette & Kirsty when buying and selling my home.
Thank you
5/5
GoogleI can always rely on Your Move to help when moving property. Stacey Lee always provides an excellent professional service and helps me with any queries I have. Would highly recommend!
Thank you
5/5
GoogleRating only, no written review.
Thank you Scott
3/5
GoogleRating only, no written review.
Hi John, we're disappointed to receive a 3 star rating from you. We would appreciate the opportunity to discuss this with you, please contact us on 01207504119 so we can learn from your experience. Best wishes, Your Move
5/5
GoogleRating only, no written review.
Thank you for rating us 5 stars!
5/5
GoogleSam and the girls are very helpful, would recommend.
Thank you Carly
1/5
GoogleNo support at all for tenants, very much landlord based.
Hello Nyomi, we do have to follow instructions from landlords as primarily, they are our client and we are the managing agent working on their behalf. We do our utmost to help tenants where we can and feel we assisted as much as possible to improve your situation.
5/5
GoogleBrilliant service as usual I have used your move a few times now and can not fault there service.
Thank you Helen
5/5
GoogleThanks to all girls in Consett office totally amazing service and excellent service too on our house move xx
Thank you Angela, we really appreciate your feedback. Best wishes from all at Your Move.
5/5
GoogleExcellent service from Kirsty & the team, wouldn't use any other estate agent.
Thank you Hayley
5/5
GoogleBrilliant, very professional, highly recommended, Sam c was great and made sure our sale went smoothly
Hi Kayleigh and thanks for your review. Best Wishes from Sam and everyone at the Consett Office
5/5
GoogleStacey, Sam, Carol, Annette and Kirsty were so helpful during my recent move. Thank you so much.
Thank you for leaving a review for us Alison, we really appreciate it! Best wishes from all at Your Move.
5/5
GoogleExcellent branch, helpful staff! Kirsty Stacey Carol Annette and Sam were all great.
Thank you for your review Mark. I'm sure the Consett team will be delighted to hear your feedback!
5/5
GoogleFound Your Move Consett excellent in helping me find my rental property. Annette dealt with my enquiry promptly and efficiently.
Thank you
5/5
GoogleWhile looking for properties I like advice and recommendations so I always go to Stacey Lee for help and a professional view. Stacey is always very responsive and professional and always meets the requirements I need. I couldn’t recommend right move enough Gemma
Hello, thank you for leaving such a lovely review for Stacey and the team at Consett. Best wishes from all at Your Move.
5/5
GoogleTremendous service can't recommend enough! Friendly professional Team & really efficient from the valuation with Sam to being kept up-to-date on all aspects of the sale by Kirsty and Carol 5🌟 …
Thank you
5/5
GoogleHad a great experience when buying my home with Your Move. Kirsty was professional and efficient and made the whole process easy.
Thank you for leaving a review for us Kate
5/5
GoogleI am currently selling house with Your Move Consett - The team have been amazing, special mentions to Kirsty, The Sams, Annette, Sue and Stacey who I’ve mostly dealt with. Nothing is ever a bother and I’m a girly needy customer. I seriously recommend. Oh and I love the percentage update on my account! Absolutely genius!!!
Thank you
5/5
GoogleThanks again to the Consett branch for their services when finding a tenant for a property I have to rent out. Their professionalism is second to none and always find the whole team so friendly and a pleasure to deal with. 5 Stars all the way - Kirsty, Sam, Stacey, Annette + Carol :)
Thank you
5/5
GoogleRating only, no written review.
Thank you Callum
5/5
GoogleMy property is let out by Yourmove Sunderland, and dealt with by Rachel. She has sorted everything out promptly, and is very easy to communicate with. Can't complain, since she took over my case!
Thank you Jessica for you lovely review.
5/5
GoogleThe staff here are absolutely fantastic with a service that is second to none. A special thank you to Rachel who goes out of her way to help with anything that you ask of her.
Thank you for the 5* review Zine!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
