Trusted Agent profile · Tyne & Wear and County Durham

Verified

Your Move Chris Stonock estate agents in Consett, Wallsend, Chester Le Street and 11 more

4.8

★★★★★ Excellent

4,278 reviews across 24 offices and 3 platforms

your-move.co.uk

Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

4,174

Reviews on Google

All 24 offices

Facebook logo

4.8 / 5

100

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

4

Reviews on Yell

All 24 offices

Our offices

Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.

Latest reviews from every Your Move Chris Stonock office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Your Move bury their head in the sand and are completely uncooperative after a house they let out has caused serious damage to multiple neighbours property twice in a year and a half due to shoddy repairs by cowboy builders! DO NOT TRUST THIS COMPANY! Update: As shown in the companies reply, they continue to be completely uncooperative and play ignorant in regards to the damage their property has caused to neighbours property and vehicles! Yes, everyone understands nobody can control the weather, but this is not about the neighbours roof, this is about the damages done!

Michael · 6 February 2022 · Your Move Chester Le Street

Agent replied · 6 February 2024

Hello Michael, in response to your comments, the landlord is aware of the damage to the roof that was caused by the extreme weather conditions in recent days. As I am sure you can appreciate the storm was beyond anyone's control and the landlord will be ensuring the repairs to their property are carried out as soon as it is safe to do so.

5/5

Google

The Your Move Team, in particular Sharon have helped us navigate a difficult chain with professionalism and understanding. Sharon’s friendly communication and sense of urgency helped support us in hitting tight deadlines. Would definitely recommend

Hayley · 6 February 2022 · Your Move Chester Le Street

Agent replied · 6 February 2024

Thank you for your review Hayley

5/5

Google

From the very first time I spoke to a member of the C-L-S yourmove team the service has been exceptional. The price they quoted was spot on, and the service throughput my sale was impeccable. Constantly kept in the loop and they went above and beyond to get the sale completed. Thank you so much to Sharon and her team

Scott · 6 February 2022 · Your Move Chester Le Street

Agent replied · 6 February 2024

Thank you for your kind review Scott, we really appreciate your feedback!

5/5

Google

Professional and friendly service, Sharon from the start has been amazing to deal with when we have been viewing properties to buy. She has kept in contact and kept us updated throughout. We also had a house viewing with her and she was knowledgeable about the area and the property.

Kathy · 6 February 2022 · Your Move Chester Le Street

Agent replied · 6 February 2024

Thank you for taking the time to leave a review for us. We really appreciate your feedback and I'm sure Sharon will be delighted to read your comments. Best wishes from all at Your Move.

5/5

Google

I have telephoned the Chester le Street office of Your Move and several occasions and each time the staff have been extremely, polite, professional, informative and extremely helpful. I’ve met staff face to face when attending viewings and again, I cannot fault their service. I was so impressed that I decided to use their instate mortgage advisor and has offered the same professional service. I would recommend this Agent to friends and family and would not hesitate to use again. Many thanks to all staff.

Kathryn · 6 February 2022 · Your Move Chester Le Street

Agent replied · 6 February 2024

Thank you

1/5

Google

Never used there services so I can't review it!

Alan · 6 February 2022 · Your Move Durham

Agent replied · 6 February 2024

Hello Mr Oliver, as you have not used our services before please may I ask you to kindly remove your review? Rating us 1 star negatively impacts our business on a large scale. We'd be more than happy to help you if you have a house to sell or let and we would show you that we are worth a lot more than 1 star. Please call us if you would like to discuss anything. Best wishes, Your Move.

1/5

Yell

Go Elsewhere!

Rude, unhelpful, angry and intimidating is how I would describe the manager. Completely unprofessional and has left people in tears with her vile attitude and tone. Do not sell here or buy here.

ClaireR-353 · 30 January 2022 · Your Move Sunderland

5/5

Facebook

The team are fab especially Georgia and Sharon. Very friendly and very professional! And very patient with us as we are going through this journey making all the calls etc as not sure what we are doing as 1st time selling our house and buy a new 1 at same time! Also thier financial support team are great. Matthew has really helped me and my partner alot. Thank you all. Top Team!

Christina · 27 January 2022 · Your Move Chris Stonock Chester Le Street (53 Front Street)

5/5

Google

Sharon and the team from start to finish have been a pleasure to deal with. Nothing was too much trouble and at every step we were informed off anything we needed to do or consider. Great service and experience all round.PositiveResponsiveness

Martin · 13 January 2022 · Your Move Chester Le Street

Agent replied · 6 February 2024

Hi Martin, thank you for taking the time to leave a review for us. We're delighted you had such a good experience. Best wishes from all at Your Move.

5/5

Facebook

Thank you all so much for your professionalism , thoughtfulness and total support when I needed it the most . Keeping us informed every step of the way even more than my local estate agent . I would thoroughly recommend Your Move to anyone who asks. Thank you Girls for keeping my spirits up with your sense of humour and keeping us on track Best wishes to you all and thank you again . Rita

Rita · 15 November 2021 · Your Move Chris Stonock Chester Le Street (53 Front Street)

5/5

Google

Rating only, no written review.

Ryan · 30 October 2021 · Your Move Sunderland

Agent replied

Thank you, your review is appreciated.

5/5

Google

Excellent service

Philip · 30 October 2021 · Your Move Sunderland

Agent replied

Thank you

5/5

Google

Rating only, no written review.

Abigail · 19 October 2021 · Your Move Consett

Agent replied · 6 February 2024

Thank you

5/5

Google

Great staff, as always..no problems.

Jake · 7 October 2021 · Your Move Wallsend

5/5

Google

As a first time landlord I was a mix of nerves and excitement at letting my house. The Consett YourMove team were amazing - walking me through the process, nothing was too much trouble and they kept me updated throughout. …

Claire · 4 October 2021 · Your Move Consett

Agent replied · 6 February 2024

Hi Claire. Thank you for your kind review and we are pleased to know you have received excellent service throughout letting your property. Best Wishes from all of the team.

5/5

Google

We would like to thank Kirsty and team for the professional and personalised service they have given through the purchase and sale. They are and amazing team, have kept us informed and updated all the way. A team of people you can really …

Helen · 4 October 2021 · Your Move Consett

Agent replied · 6 February 2024

Thank you

5/5

Google

A fantastic professional service in marketing my property for sale by the Consett branch. All of the staff are extremely friendly and supportive during the process, from …

Gillian · 4 October 2021 · Your Move Consett

Agent replied · 6 February 2024

Thank you

5/5

Google

Great friendly and very responsive service. Never a problem to answer my questions and made it such a nice process. I'd experienced some really rough service in the past with Estate Agents, so my perception of them was somewhat negative, …

Dan · 4 October 2021 · Your Move Consett

Agent replied · 6 February 2024

Thank you for taking the time to leave a review for us Dan. Wishing you all the very best, Your Move Consett

5/5

Google

We are currently in the middle of selling our house through Your Move, Consett. Kirsty and her friendly team have been fantastic to deal with throughout the process so far, they keep us informed with any changes and they go above and beyond …

Amy · 4 October 2021 · Your Move Consett

Agent replied · 6 February 2024

Hi Amy, thank you for taking your time to leave our Consett Team this fantastic review. Wishing you all the best from the Consett Team

5/5

Google

Team in the Rowlands Gill branch were really helpful. Claire was really good in coming back to me with some information

Emma · 30 September 2021 · Your Move Rowlands Gill

Agent replied

Thank you for your review Emma

5/5

Google

Rating only, no written review.

Carrie · 18 September 2021 · Your Move Consett

Agent replied · 6 February 2024

Thank you

5/5

Google

Rating only, no written review.

Jesús · 18 September 2021 · Your Move Consett

Agent replied · 6 February 2024

Thank you

5/5

Google

Rating only, no written review.

Ashleigh · 18 September 2021 · Your Move Consett

Agent replied · 6 February 2024

Thank you

5/5

Google

Amazing service from Stacey

Kelly · 18 September 2021 · Your Move Consett

Agent replied · 6 February 2024

Thank you

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.

Trusted Agent Awards winners in one year, the group and its branches: 2025.

Trusted Agent Awards by year, 2025

Source: Trusted Agent Awards winners lists, as published, linked by year.

EA Masters

Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.

EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.

EA Masters by year, 2018 to 2025

Source: EA Masters winners lists, as published, linked by year.

Want Your Move to help?

Send Your Move a message.

What do you need help with?

Your Move will use your details to contact you about this. See our privacy notice.

Questions about Your Move Chris Stonock

Which Your Move Chris Stonock office has the most reviews?

Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.

Where are the Your Move Chris Stonock offices?

The 24 Your Move Chris Stonock offices, by town:

Has Your Move Chris Stonock won any awards?

Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent