Trusted Agent profile · Buckinghamshire, Middlesex and Berkshire

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The Frost Partnership reviews in Amersham, Slough, Gerrards Cross and 12 more

4.6

★★★★★ Excellent

4,763 reviews across 15 offices and 4 platforms

www.frostweb.co.uk

The Frost Partnership has 15 offices, in Amersham, Slough, Gerrards Cross, Feltham, Burnham, Flackwell Heath, Ashford, Chesham, Windsor, Staines upon Thames, Beaconsfield, Langley, Chalfont St Peter, Chalfont St Giles and Wraysbury (Buckinghamshire, Middlesex and Berkshire). Together they have 4,763 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

4,240

Reviews on Google

All 15 offices

Facebook logo

4.6 / 5

242

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

216

Reviews on View Agents

All 15 offices

Trustpilot logo

65

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers52 reviews

4.9 / 5 Our property was a two bed roomed bungalow which had been converted with two bedroom & bathrooms upstairs. We were with another agent for over a year but a sale ...Stanley, 22 February 2021Read all 52 from sellers

Buyers20 reviews

4.8 / 5 I would highly recommend Alison who was extremely helpful before and after the sale of the property I was buying .All the staff i have spoken to was very polite ...Amarjit, 6 July 2018Read all 20 from buyers

Landlords18 reviews

5.0 / 5 Having used Frost to find our new rental property (after a good friend recommended them) I cannot commend them highly enough. Both Heather & Rona are utterly ...Kerry-Anna, 9 June 2020Read all 18 from landlords

Tenants16 reviews

4.7 / 5 Just wanted to say a massive thank you to Wendy who handled my tenancy, nothing was too much trouble and as time was tight for me, she managed to get me into ...Kris, 13 October 2017Read all 16 from tenants

Our offices

The Frost Partnership's 15 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every The Frost Partnership office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I first bought a house via Frost in 2000 in Amersham. Things went very smoothly and I got a discount from 1.5% to 1%. Jackie handled the deal in a very efficient manner. In 2013 Sold the house in Amersham and bought in Chesham - and again Jackie of Amersham branch handled my sale with no issues. Now in Oct 2016 I'm leaving for Spain and selling my Chesham house before property plummets as a result of Brexit. Again Jackie is handling it - the only time any issues arose was when a junior staff member filled in during Jackie's absence - things went slower and communication more irregular - but then a merely good performance pales when compared to what I got used to because Jackie delivered excellent performance while her junior colleagues only delivered "good" performance. Overall nothing but positive feedback relating to house sale & purchase. Can't comment about renting as I've never rented through them - but I understand that renting is a small sideline with sales being principal business. Nick & Vera Cherbanick

Nick · 30 June 2017 · The Frost Partnership Amersham

1/5

Google

DO NOT DEAL WITH THIS AGENCY I have had nothing but trouble with JP brimelow ever since the day I moved in. Conditions were not fulfilled, The house was not in a rentable condition when I moved in, some of the staff are unhelpful and patronising on the phone, and issues often took months to resolve. Also beware of the extortionate cleaning fees that come the end of the year.

O · 29 June 2017 · The Frost Partnership Gerrards Cross

5/5

Google

My fourth time buying and selling a house and this the first Estate Agent I could actually trust. Billy Boyle goes the extra mile to help both sets of clients, her own and the purchaser.

A · 26 June 2017 · The Frost Partnership Wraysbury

5/5

View Agents
Tenant

Fantastic

I've dealt with a few different estate agents during moves and the Frost partnership based in Amersham has been the best experience by far. Friendly, helpful and professional, with quick responses to queries. I personally dealt with Greg and Charley the majority of the time and highly commend their passion and enthusiasm for the job.

Richard · 23 June 2017 · The Frost Partnership Chesham

5/5

Google

Mark and Andy are very professional estate agents. If choosing one from the burnham high st, these guys will sell your property in a professional and friendly manner.

Raj · 22 June 2017 · The Frost Partnership Burnham

5/5

View Agents
Seller

Excellent Service all round

We recently sold our house through The Frost Partnership , Ashford Branch. They kept us informed all along and I would have no hesitation in recommending them to anybody at all. Shame we wasted 6 months with another local agent who were total waste of space. Such a shame we didn't find Frosts earlier

Alan · 5 June 2017 · The Frost Partnership Ashford

5/5

Google

We are delighted with the service from the Chat Heroes team. From the very first contact we made with the team we felt they took time to understand our business. We have already had 3 ring sales as a direct result of live chat, and we have …

Iain · 3 June 2017 · The Frost Partnership Slough

Agent replied · 3 June 2026

Hi Iain, Thank you very much for your review, we really appreciate it :)

1/5

Google

They lack the human touch. I found a property to rent from them. When my partner and I split up and I was due to attend hospital they went about securing my ex to take over tenancy even though they knew I was due for an operation. They …

Sandra · 27 May 2017 · The Frost Partnership Slough

1/5

Google

Appalling letting agent who are allowing a family of eight to remain in a property even though this family are ruining the lives of their neighbours.

John · 27 May 2017 · The Frost Partnership Slough

1/5

Google

Despite being told many times about drug dealing occurring in one of their properties, they still haven't taken any action against the tenants.

Natalie · 27 May 2017 · The Frost Partnership Slough

Agent replied · 27 May 2026

Having recently taken over the Lettings at Brown & Kay I take this very seriously and if you would like to contact the office directly I will certainly take full details of your complaint. I will need to know the property in question and … More

5/5

Google

the best agency ever

Princessviki20 · 27 May 2017 · The Frost Partnership Slough

Agent replied · 27 May 2026

Thank You, Check out Facebook for more updates on how we are improving and moving forward!

5/5

Google

They dealt with everything very efficiently and were very helpful throughout.

Richard · 24 May 2017 · The Frost Partnership Amersham

Agent replied · 24 May 2026

Many thanks for your review.

5/5

Google

We received excellent advice from Rachel the Manager throughout the selling and buying process. We also found the other members of the Bournville office to be very helpful and efficient. We have no hesitation in recommending them.

Neil · 24 May 2017 · The Frost Partnership Amersham

5/5

Google

Excellent service from all at Bournville office throughout sale and purchase. The predicted sale value for our property was spot on. We were kept informed of all movement on sale and purchase throughout the process and we couldn't be more pleased with the end result. Thanks to all at Bournville office we will certainly recommend you to others. 10 out of 10.

BalsallHeathen · 24 May 2017 · The Frost Partnership Amersham

5/5

Google

My wife and I were so pleased we chose the Bournville Office to look after the sale of our house.Rachel and her team were very helpful from the outset, acting as an intermediary in resolving the sale price and keeping us in touch with developments.On those occasions we had to phone the office to resolve a query it was dealt with very speedily. Thank you

John · 24 May 2017 · The Frost Partnership Amersham

5/5

Google

Rachel and the team were great, they kept us informed throughout the process and Karen kept on top of all of the solicitors. Oulsnams definitely have the leading market share in bournville. Highly recommend.

Dewi · 24 May 2017 · The Frost Partnership Amersham

5/5

Google

We found the team at Bournville to be thoroughly professional, with an excellent knowledge of the local housing market. We have absolutely no hesitation in recommending them.

Jacqueline · 24 May 2017 · The Frost Partnership Amersham

5/5

Google

We are delighted with the service from the Chat Heroes team. From the very first contact we made with the team we felt they took time to understand our business. We have already had 3 ring sales as a direct result of live chat, and we have …

Iain · 24 May 2017 · The Frost Partnership Flackwell Heath

Agent replied · 24 May 2026

Hi Iain, Thank you very much for your review, we really appreciate it :)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about The Frost Partnership

Which The Frost Partnership office has the most reviews?

Amersham has the most, with 1,045 reviews rated 4.6 out of 5, followed by Slough with 1,013.

Where are the The Frost Partnership offices?

The 15 The Frost Partnership offices, by town:

  • Amersham: 59-61 Hill Avenue, Amersham, Buckinghamshire, HP6 5BX
  • Ashford: 4 New Parade, Church Road, Ashford, Middlesex, TW15 2UF
  • Beaconsfield: 1 Burkes Parade, Beaconsfield, Buckinghamshire, HP9 1NN
  • Burnham: 73 High Street, Burnham, Buckinghamshire, SL1 7JX
  • Chalfont St Giles: 10 High Street, Chalfont St Giles, Buckinghamshire, HP8 4QF
  • Chalfont St Peter: 139 High Street, Chalfont St Peter, Buckinghamshire, SL9 9QL
  • Chesham: 1 Germain Street, Chesham, Buckinghamshire, HP5 1LH
  • Feltham: 6-7 Spring Corner High Street, Feltham, Middlesex, TW13 4PA
  • Flackwell Heath: Acorn House, Straight Bit, Flackwell Heath, Buckinghamshire, HP10 9LS
  • Gerrards Cross: 32 Packhorse Road, Gerrards Cross, Buckinghamshire, SL9 7DE
  • Langley: 6 Clayton Parade, High Street, Langley, Berkshire, SL3 8HE
  • Slough: 7 Mackenzie Street, Slough, Berkshire, SL1 1XQ
  • Staines upon Thames: 146-148 High Street, Staines upon Thames, Middlesex, TW18 4AH
  • Windsor: 2 Clarence Road, Windsor, Berkshire, SL4 5AD
  • Wraysbury: 33 High Street, Wraysbury, Middlesex, TW19 5DA
What do sellers say about The Frost Partnership?

52 reviews from sellers, rated 4.9 out of 5 on average. For example, Stanley wrote: "Our property was a two bed roomed bungalow which had been converted with two bedroom & bathrooms upstairs. We were with another agent for over a year but a sale ..."

What do buyers say about The Frost Partnership?

20 reviews from buyers, rated 4.8 out of 5 on average. For example, Amarjit wrote: "I would highly recommend Alison who was extremely helpful before and after the sale of the property I was buying .All the staff i have spoken to was very polite ..."

What do landlords say about The Frost Partnership?

18 reviews from landlords, rated 5.0 out of 5 on average. For example, Kerry-Anna wrote: "Having used Frost to find our new rental property (after a good friend recommended them) I cannot commend them highly enough. Both Heather & Rona are utterly ..."

What do tenants say about The Frost Partnership?

16 reviews from tenants, rated 4.7 out of 5 on average. For example, Kris wrote: "Just wanted to say a massive thank you to Wendy who handled my tenancy, nothing was too much trouble and as time was tight for me, she managed to get me into ..."

Has The Frost Partnership won any awards?

Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Feltham won Platinum; The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.

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