Frost Partnership Feltham reviews in Hounslow

★★★★★ 5/5

Google

We had a fantastic experience working with Lily while buying our first home. As first-time buyers, the whole process felt quite overwhelming at the start, but Lily made everything so much easier for us. She was incredibly supportive, patient, and always available to answer our questions, no matter how small. Lily took the time to clearly explain each step, which gave us a lot of confidence and peace of mind throughout the journey. What really stood out was her dedication and professionalism. She kept everything moving smoothly, communicated regularly with all parties involved, and made sure we were always up to date. Her friendly and approachable manner made the whole experience much less stressful. Thanks to Lily’s hard work and guidance, we were able to successfully complete and buy our first home. We’re truly grateful for her help and would highly recommend her to anyone looking for buying their first home .

Priyanka · 19 March 2026

★★★★★ 5/5

Google

we've recently completed our purchase and Lily was outstanding throughout the process. She was proactive, organised and consistently kept us informed at every stage. Her communication was clear and timely, and she worked efficiently to ensure everything progressed smoothly towards exchange and completion. Buying a property can be stressful, but Lily’s professionalism and attention to detail gave us real confidence. We would absolutely recommend her to anyone looking for a reliable and dedicated estate agent. Thank you!

Preeti · 16 March 2026

★★★★★ 5/5

Google

Absolutely 5* such caring and respectful team at frost feltham, from start to finish on selling to exchange our property. honest, lloyal and respectful. couldn't be more happy with the service which is hard to find in todays market and with really competitive fee, knowledge of the area and experience we can not thank them enough for making is all so effortless even tho the effort of this team was non stop and not unnoticed. Thank you Andy Chloe & Lily and all

Tracey · 16 February 2026

★★★★★ 5/5

Google

Thank you so much for getting us to completion. The whole team have been very efficient and kept us up to date at all times. Andy was very laid back and understanding from the start. Chloe and Lilly done a great job throughout the viewings and understanding about having pets.The solicitors that we're recommended through yourselves and mortgage broker have all been so easy to work with and efficient. Keep up the good work in the future. 👍🏻

C · 16 February 2026

★★★★★ 5/5

Google

We had an exceptional experience with Frost Partnership Feltham, while purchasing our very first home. From the very beginning through to completion, Chloe was by our side every step of the way, ensuring seamless communication with all parties involved and keeping the entire transaction smooth and stress-free. Chloe consistently demonstrated outstanding professionalism, sound judgment, and a genuine commitment to achieving the best possible outcome for everyone involved. Her proactive approach, attention to detail, and ability to make well-informed decisions truly set her apart. We couldn’t be more delighted or grateful to have had someone like Chloe handling such an important milestone for us. A special thank you to her and the wider team for their excellent work, an absolutely fantastic service all around

Fawad · 16 January 2026

★★★★★ 5/5

Google

I had an excellent experience working with Lily. From start to finish, she was professional, responsive, and incredibly knowledgeable. She kept me updated throughout the entire process and made everything feel smooth and stress-free. Shane was also great to work with and handled a few important details towards the end, ensuring everything stayed on track. We have now successfully completed our purchase, and we’re extremely happy with the service we received. I would highly recommend Lily and the team to anyone looking for a reliable and dedicated estate agent.

Babita · 16 December 2025

★★★★★ 5/5

Google

We have just completed on our sale and purchase with frost, Chloe and Andy who dealt with the process for us were absolutely amazing always on hand to help with anything. If you are looking to buy or sell I would highly recommend choosing them to anyone. They kept us in the loop with everything and having had trouble with our solicitors and nearly losing out on our purchase because of them Andy was the one who kept the whole process moving and got us to completion because of his hard work going above what we believed was required of them. We can’t thank you enough!!!

Gemma · 16 November 2025

★★★★★ 5/5

Google

Thank you to Lilly, Chloe & Louis for all you enthusiastic help with securing a buyer for our home you made it easy from the very start would highly recommend you to family and friends. You gave us updates regularly and was very helpful in any of our many questions we asked

Andy · 16 October 2025

★★★★★ 5/5

Google

Had a very experiences with my first house to move in ,All the team was very helpful specially Miss Lily Harris was very good & very polite girl 👧 will definitely be looking in future to buy or sell property from them lots 😊 …

HARINDERPAL · 16 December 2025

★★★★★ 5/5

Google

We can highly recommend the agency, they were very helpful throughout the process. As first time buyers they were great in explaining the process and all of the steps involved.Special thanks to Lily - she was a great help - always very responsive!

Sandra · 16 December 2025

★★★★★ 5/5

Google

Excellent service from start to finish selling my house. Louis, Andy and the entire team were so helpful, friendly and accommodating throughout the whole process. Viewings were booked in extremely quickly once my property was on the market and I was notified of the date & time of each viewing via text which was great. Louis advice during the whole process was invaluable and really helped take a lot of the stress away from the process. Also, each time I called to speak to Frost, whoever answered was polite, caring and did exactly what they promised plus any time a call back was arranged, this always happened so I never felt let down. All in all, a huge thanks to the whole team, would definitely use them again if ever needed.

Andrew · 23 September 2024

★★★★★ 5/5

Google

Sebestian is a real asset to this company. I know him for over 5 years as a landlord. He is the most hardworking, helpful and honest estate agent I have ever come across to. He is not your normally typical agent. He goes out of his way to achieve client’s and his goal. I would highly recommend Sebastian to anyone in who is looking to sell, buy or let their property in Feltham or surrounding areas.

Umbreen · 9 November 2024

★★★★★ 5/5

Google

Excellent Service, Friendly & Flexible Approach! We recently used Frost Partnership to sell our house and couldn't have been happier with the experience. Louis and the team were incredibly flexible and accommodating throughout the entire process. They understood that buying a house can be a whirlwind, and that plans can change along the way. We truly appreciated their patience with our evolving needs. We had initially gotten market valuations from Frost Partnership, Stirling and Dexter. Ultimately, we chose Frost because of two key factors. First, they had a much more detailed history of sales and general property knowledge for the type of house we were selling. Second, the team at Frost just felt more committed and engaged in conversation. We felt like we would be well looked after with them, and that's exactly what happened. If you're looking for an estate agent who will go the extra mile and truly understand your needs, look no further than Frost Partnership. Louis made a confusing (for us) and stressful process much smoother, and we highly recommend them.

Helen · 25 July 2024

★★★★★ 5/5

Google

I would highly recommend using Frost in Feltham. Andy and his team were extremely efficient and professional with the sale of our house. Everything went so smoothly and they were always there to help. Thank you so much Andy, Chloe,Lily and Louis.

Deb · 16 October 2025

★★★★★ 5/5

Google

I can’t thank Louis, Chloe and Andy for the support in selling my mum’s house in the circumstances it had to be sold. From the first interaction with Louis to the exchanging of the contract the customer service was outstanding. There was no …

Dave · 16 September 2025

★★★★★ 5/5

Google

So grateful to Louis Devins, Sales Manager at Frost Partnership Estate Agents! It took 9 weeks from when our house went on the website to completing the sale. I can honestly say Louis made the whole process plain sailing. In addition the …

Jan · 16 September 2025

★★★★★ 5/5

Google

A real pleasure to deal with. Thanks to Lily,Chloe,Andy and Louis for getting the sale completed smoothly. Great communication throughout and helpful advice when needed. No pressure when selecting these and always helpful with late changes. Highly recommended!

Magdalena · 16 October 2025

★★★★★ 5/5

Google

As the landlord who selected the prospective disappointed 1 star renters, on the recommendation of a neighbour, I have to speak up for the work that Sebastian and his team did to progress their application and to give them the best chance of getting the tenancy. After discussion with the Frost team, the prospective tenants signed their agreement to forfeiting their deposit if they did not pass the financial checks. As is standard for new tenancies, their details were passed to an independent financial checking company. Sebastian rang me frequently through this process, concerned that everything was taking too long as he did not want to let the prospective tenants down. The financial checking company reported to him that they were not getting the information they required from the prospective tenants. When they failed the financial checking process, I had to turn down their application and start to look for alternative tenants, because it would affect my ability to insure the tenancy. I went back both to the Frost team and the financial checking service to question where things had gone wrong and was satisfied that the financial checking system was wholly independent of the estate agency and it was their assessment of the information given to them by the clients that resulted in the fail. It seems unfair to me that the work of Sebastian and his team, most of which would not have been seen by the prospective tenants, should get such a poor review.

Jackie · 24 October 2023

★★★★★ 5/5

Google

I recommend The Frost Partnership Estate Agents. The team down at Feltham are so lovely and helpful, especially Chloe and Jamie who dealt with my property purchase. I was a first time buyer so I did not know what to expect, Chloe was very on the ball and helped push everything forward in a timely manner and always explained the steps to me in detail which put me at ease. The communication was always there and she always kept me in the loop about progress being made. Thank you so much you lovely people, I will definitely use you again in future!

April · 24 October 2023

★★★★★ 5/5

Google

Dear Frost Partnership Estate Agents team, I had a fantastic experience working with Frost partnership estate Agents@Feltham. From our first meeting to closing day, the whole team were professional, responsive, and genuinely invested in helping me find the perfect home to the end of completion time getting the keys!!. Chloe was indeed very helpful. She is gem of your team. My agent Chloe and her team was incredibly knowledgeable about the local market and provided honest, insightful advice throughout the entire process. They listened carefully to my needs, showed me several great options, and guided me step-by-step through the paperwork and negotiations during our initial process of securing Home. Communication was always prompt and clear, which really helped reduce stress during what could have been a complicated process. I always felt supported and informed through out the project. If you're looking for a reliable, experienced, and friendly team to help you buy or sell a home, I highly recommend Frost partnership Estate Agents Feltham branch. They truly go above and beyond! Thankyou Chloe and her amazing team! 5/5 stars!! Best wishes.

Bishow · 15 April 2025

★★★★★ 5/5

Google

I cannot recommend Andy Thomson and the Frost team highly enough for their exceptional service in selling our house. From our very first interaction, Andy, the branch manager, impressed us with his expertise and genuine willingness to help. He took the time to thoroughly explain the selling process and provided invaluable insights tailored to our property. Andy personally oversaw the open day, ensuring everything ran smoothly, and he remained a constant source of support throughout the entire journey. His responsiveness to our questions and regular updates kept us informed and at ease during what can often be a stressful experience. If you're looking to buy or sell your property, look no further than Andy and the Frost team. Their professionalism and dedication truly set them apart. Thank you, Andy, for making this experience so seamless!

David · 10 April 2025

★★★★★ 5/5

Google

From the start the sale was not straightforward by any means. Andy Thomson and his team were exceptional, nothing was too much, offering to go way beyond, providing removers, outside storage, chaperoning viewings and keeping us updated of progress and helping issues at all stages outside of hours. Nothing was too much. Absolutely no hesitation in recommending The Frost Partnership. We will certainly be using them whenever possible. Thank you, really, thank you so very much! Sophie

Sophie · 24 October 2023

★★★★★ 5/5

Google

Frost went over and beyond to help me with the sale of my property. They kept me informed throughout and gave me honest advice even about my onwards purchase. In particular Chloe and Andy were amazing and dedicated to good service. Professional yet relatable and friendly and easy to communicate with via phone and text which made my life easier. I would definitely use Frost again.

Bianca · 26 May 2024

★★★★★ 5/5

Google

Very friendly and professional staff especially Chloe and Lily in sales team at Feltham branch. I would like to recommend to everyone. A+++

Julian · 16 November 2025