Every review we hold for the Amersham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSold my house with Frost after having no success with another agency. I feel Frost gave honest advice and feedback when it came to viewings. They were really proactive and reliable when it came to all facets of the sale process. As we all know the process is stressful, and Frost did such a good job at working as an intermediary, and keeping all parties involved up to date.
Would absolutely recommend - and special shout out to Jackie and Trevor - thanks to you both!
Katie · 10 April 2026
Agent replied · 10 October 2026
Hi Katie - Thank you so much for taking the time to write this fantastic 5 star Google review for Jackie and Trevor and our Amersham Sales team. We are delighted to hear that they were really proactive and reliable on all facets of the sale process and that you would absolutely recommend the team. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleKaren is amazing - thank you for going beyond the call of duty to get things in good shape for the move in.
Daniel · 19 September 2026
Agent replied · 10 October 2026
Many many thanks for taking the trouble to post this fantastic 5 star Google review for Karen and our Amersham Lettings team. We are delighted to hear that she went beyond the call of duty to get things in good shape for your move in. We will pass your comments on to Karen and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleTotal pleasure buying my home through Frost Partnership Amersham. Jackie was fantastic and went way above and beyond the call of duty to get to completion in time. She is worth her weight in gold.
Maria · 10 June 2026
Agent replied · 10 October 2026
Thank you so much for taking the time to write this 5 star Google review for Jackie from our Amersham sales team. We are delighted to hear that she went above and beyond the call of duty to get to completion in time. We will pass your comments on to Jackie and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleKaren recently assisted me with a rental property. I was blown away with her professionalism & kindness, thanks again & a job well done!
Special mention to Caroline also. Team work makes the dream work! ⭐⭐⭐⭐⭐
Best wishes,
Aisha
Aisha · 10 April 2026
Agent replied · 10 October 2026
Thank you so much for taking the time to write this fantastic 5 star Google review for Karen and our Amersham Lettings team. We are delighted to hear that Karen assisted you with a rental property demonstrating her professionalism & kindness in a job well done. We will pass your comments on to Karen and Caroline and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWe are so grateful to the team at Frost for finding us our new home. Particular thanks to Karen Madzia for combining a professional service with such a straightforward, empathetic and personalised approach. Much appreciated!
Camilla · 10 May 2026
Agent replied · 10 October 2026
Hi Camilla - Many thanks for taking the trouble to post this fantastic 5 star Google review for Karen and our Amersham Lettings team. We are delighted to hear that Karen combined professional service with a straightforward, empathetic and personalised approach in finding you your new home. We will pass your comments on to Karen and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWe used Frost for the sale of our property recently. We were most pleased with their performance. Jackie assisted us and was an excellent communicator from start to finish. The transaction moved swiftly as per our requirement and exchanged within 6.5 weeks of offer agreed. I would definitely use them again!
Aaron · 10 August 2026
Agent replied · 10 October 2026
Hi Aaron -Thank you so much for taking the time to write this 5* Google review for our Amersham Sales team, especially Jackie. We are delighted to hear that you were pleased with their performance, that the transaction moved swiftly as per your requirement and that you would definitely use them again. We will pass your comments on to the team and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
TrustpilotI couldn’t be happier with the service…
I couldn’t be happier with the service I received from Nabid and his team.
They kept me informed every step of the way, and chased the landlord when issues in my property needed to be addressed
I would highly recommend them to anyone looking to rent or manage a property.
Annabel · 4 March 2026
★★★★★ 5/5
FacebookI purchased a house recently through Frost Partnership and I had a great experience with them. Alex Grace was really helpful all throughout, he was very friendly, highly professional, approachable, very prompt and swift in responding. I felt like he was there to help always when needed. I had few conversations with his other colleagues in his office also sometimes and felt all were very helpful and nice. Purchasing house is a bit of a stressful thing but when you have people to support you though your journey of purchase, It will make your life easy and less stressful. Keep it up guys. A BIG THANK YOU
Deepesh · 2 June 2023
Agent replied · 22 February 2025
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★★★★★ 5/5
FacebookA special shout out for Caroline Scott who has been amazing at helping sort out an alternative rental flat for my 93 year old mother-in-law, who was served notice on her current flat at short notice. The compassion and care that Caroline has shown has been outstanding and we will be forever grateful! Thank you The Frost Partnership and especially thank you to Caroline Scott! :)
Sue · 25 April 2024
Agent replied · 22 February 2025
Hello dear, Pardon me for writing on your timeline. I notice you always share excellent posts. I've checked your profile to see your lovely posts and beautiful pictures. I believe you are a woman of integrity. I'd love to be your friend, but sending you a friend request without your permission is rude and disrespectful. If you don't mind, send me a friend request so we can be friends and have a nice conversation. If you find this message embarrassing, please pardon my manners. Thanks
★★★★★ 5/5
GoogleGreat team at the Amersham office. Good advice on the ‘right’ price for my property which sold within a month!
Their communications and calmness during the, somewhat stressful, moments of conveyancing made this a perfect process for me.
I would definitely choose Frost over some of the more pushy and flash estate agents. Experience definitely shone through and I could feel that they cared. Thank you Frosts, Amersham
Shirley · 26 February 2024
Agent replied · 23 October 2024
Hi Shirley - So many thanks for writng this 5* Google review for our Amersham Sales team. We are delighted to hear that their communications and calmness made this a perfect process for you and that you could feel that they cared. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
TrustpilotDarrell English at Frost’s was the…
Darrell English at Frost’s was the Estate Agent I needed to deal with in order to buy my apartment; he was outstanding in the whole process!
Darrell was extremely responsive to all my concerns and questions and cared a great deal about guiding me through this potentially stressful situation of buying a property- once again!
I had not had good experiences with 2 previous attempts at buying apartments - but with Frost’s I felt things were going to work out at last !
The whole team at Frost’s is on board to help you reach your goal- no request is considered too inconsequential!
The After Care is also wonderful !
So well done to Darrell English!, the whole team and Chris Frost at its head!
You have all made my dream of living in Poole come true - after some very difficult experiences with trying to move! Thank you!
Mrs · 18 January 2025
★★★★★ 2/5
TrustpilotMoving out is stressful enough....
Currently in the process of moving out and they are making our lives difficult. Kept getting messages stating that my application isn't completed when I have screenshots proving it's complete. They also requested for physical copies of our identification and proof of address. Weather this is company policy or not, we both live in different cities and financially we can't travel to the office just so they can see a physical copy.
Dee · 8 July 2026
★★★★★ 1/5
TrustpilotThe company is a absolute joke
The company is a absolute joke. The staff are rude, talk down to you. I wanted to make a complaint, spoke to the manager who did not want to know, spoke to me like a piece of rubbish. Telling me it's not her staffs job to pass the correct information over to the people who are viewing the property. She even said it's ok for members of the public to stand by other peoples property, lean on their cars and film three house with the estate agent standing there watching them do it. The staff in the staines branch need a training course how to deal with people
Customer · 27 April 2026
★★★★★ 5/5
GoogleFrost first acted as letting agents for our house, then, when we decided to sell they managed the sale. We were dealing primarily with Caroline Ljubisic on the letting and Josh Wilkinson on the sale. Both did an excellent job, and were always very pleasant to deal with. Especially Josh, dealing with an unusually problematic sale, was always active and helpful, and with colleagues, guided us to a successful outcome.
Anne · 24 October 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to write this fantastic 5* review for Josh, Caroline and our Amersham Sales and Lettings team. We are pleased to hear that they did an excellent job, and guided you to a successful outcome. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 1/5
TrustpilotDisappointing experience with Frost Partnership
A very disappointing experience during our tenancy period as tenants as the agents were very rude and not cooperative at all. At the end of the tenancy another clerk did the checkout and had no idea about the check in report as was done by a different clerk when we moved in. There were already cracks to the door and when we sent the pictures they refused and did not listen. Therefore, a large amount was deducted from our deposit and did not make any sense as we only were at the property for 1 year. There were a few things but not to this extent.
In addition, the door number and the intercom number were different and this made it difficult for deliveries to come to the property due to this misunderstanding. So watch out before renting with Frost Partnership.
Aqeela · 1 December 2024
★★★★★ 5/5
GoogleWe recently appointed The Frost Partnership to manage our rental property. We are first time landlords and the property was previously our main residence so finding the right agent was very important to us.
We rented a property from TFP several years ago and were very impressed with them from the tenants side.
Caroline and her team impressed us from the first meeting - professional, articulate, thorough and very good at giving realistic advice.
Despite having 3 other estate agents in our village we decided to go with TFP because they were the most competitively priced and gave the best service.
Highly recommend!
Sarah · 24 October 2022
Agent replied · 23 October 2024
Hi Sarah
Thank you so much for taking the time to write this superb 5* review for Caroline and our Amersham Lettings office. We are so pleased to hear that they impressed you from the first meeting and were very good at giving realistic advice. We will pass your comments on to Caroline and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookI bought my house 16 years ago and sold it this month all through Frost. Matthew Craft and his team have provided very professional service during the whole period. They are knowledgeable, carefull, and very nice. I like everyone of them. Sonia is the person who looks after my house viewing to completion. She is very kind, helpfull, and answers all questions you want to know. I will strongly recommend them to you if you want to buy or sell your house. I will miss them!
Edward · 23 July 2022
Agent replied · 22 February 2025
Frost in Gerrods Cross,well done!
★★★★★ 5/5
FacebookWe recently bought a house in Eton Wick. The whole process was made much easier by the friendly and helpful staff at the Frost Partnership. We would especially like to thank Chris who went above and beyond in explaining to us all about the house we were buying and things to look out for when buying a house. He was always approachable and willing to assist us by contacting the solicitors and owners of the house. We would highly recommend the Frost Partnership.
Lucy · 8 April 2022
Agent replied · 22 February 2025
Hi Lucy,
★★★★★ 5/5
GoogleHaving purchased my flat through Frosts ten years ago and rented through them for the last five years, it was only natural to sell through them as well. Great team and very supportive. Graham was extremely helpful and honest throughout the sales process.
Sue · 10 November 2024
Agent replied · 9 November 2024
Many thanks for writing this fantastic 5 star Google review for Graham and our Amersham Sales office. It was a pleasure to hear that he was extremely helpful and honest throughout the sales process. We will pass your comments on to him and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleHaving recently purchased a property in Amersham, I cannot praise Graham and the Frost team enough. It was a very complex and difficult sale and we honestly could not have completed without Graham's help and support throughout. From day one we were kept in the loop about all goings on, had any and all questions answered and Graham really went over and above to accommodate some very temperamental sellers. Thank you again for all your hard work.
Hollie · 22 April 2025
Agent replied · 8 June 2025
hi Hollie - Many many thanks for writing this fantastic 5 star Google review for Graham and our Amersham Sales team. It was great to hear that Graham really went over and above to assist you with your purchase. We will pass your comments on to him and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookI purchased my home through Frost GX. Matthew Craft is simply the best estate agent I have ever dealt with. He saved the sale of my property which was being sold via another Local estate agent by taking over discussions with a very awkward and difficult buyer. My own estate agent was not able to do this and my buyer walked away but Matthew managed to get him back to purchase my property. Matthew worked until late into the evenings and kept all parties informed at all times. I have never dealt with such a difficult sale and purchase and would like to thank Matthew for keeping me at the table as there were times when I just had enough and wanted to throw in the towel. I realised that when deciding on an estate agent to sell your property you need someone that will do their utmost for your best interests and Matthew certainly does this at all times for his client and even for others in the chain. I will never use another estate agent and regret that I did not use Frost in the first place.
Zareena · 29 October 2021
Agent replied · 22 February 2025
Hi Zareena, Thank you so much for taking the time to write this superb review for Matthew from our Gerrards Cross team.
We are delighted to read that he provided you with an outstanding property service despite a difficult sale and purchase.
We will pass your comments on to both Matthew and our senior management team.
Wishing you the very best from all at The Frost Partnership Estate Agents.
★★★★★ 5/5
GoogleThe whole Frost team in Amersham and in particular James have gone over and above in helping us buy our home. They guided us through the purchase process seamlessly. James was responsive, kept on top of all communications, facilitated positive outcomes with all parties and overall maintained an excellent level of customer service. Would not hesitate to recommend Frost Amersham.
Mallika · 24 October 2023
Agent replied · 23 October 2024
Thank you so much for your fabulous 5 star review for our Amersham Sales team, especially James. It was great to read that you received an excellent level of customer service and that you would not hesitate to recommend Frost Amersham.We will pass your comments on to them and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleA big thank you to Trevor & all the Team. The property we were selling had a few issues that needed addressing but the advice & guidance we received from Frosts secured a sale. Thank you 😊 …
Elizabeth · 10 November 2024
Agent replied · 23 October 2024
Many thanks for writing this fantastic 5 star Google review for Trevor and our Amersham Sales office. It was a pleasure to hear that the advice and guidance you received from Frosts secured a sale for you. We will pass your comments on to him and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleVery efficient and friendly estate agents who went above and beyond to finalise the sale of my late Mother's property. Many thanks to all involved.
Elizabeth · 10 July 2026
Agent replied · 10 October 2026
Hi Elizabeth - Thank you so much for taking the time to write this 5 star Google review for our Amersham Sales team. We are so pleased to hear that they went above and beyond to finalise the sale of your late Mother's property. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
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