The Frost Partnership Gerrards Cross reviews

★★★★★ 5/5

Google

I couldn’t recommend Kingshills highly enough. Steve and Katie were brilliant throughout the whole process, friendly, responsive, straightforward and always happy to help. There were a few complications along the way, as there often are with house sales, but they were always on top of things, kept everyone communicating and genuinely seemed to care about getting the sale through rather than simply doing the minimum required. A really good experience from start to finish and I wouldn’t hesitate to use them again. Thanks both!

Ben · 25 August 2026

★★★★★ 5/5

Google

Buying a property is rarely straightforward, but Richard and the entire team at Frost made what could have been an incredibly stressful process feel calm, professional and well managed from start to finish. What really sets Frost apart is the experience and longevity of the team. Their knowledge of the area is second to none. They understand not only the market itself but also the community, the properties and the people, and that depth of local expertise is invaluable. Throughout our purchase, Richard was honest, responsive and proactive. Communication was excellent, and at every stage we felt informed, reassured and genuinely supported. It was clear that everyone was invested in achieving the right outcome, not simply progressing another transaction. Many estate agents advertise an exceptional customer experience. Frost genuinely delivers one. Their professionalism is matched by integrity, warmth and a level of personal service that is increasingly rare. You always feel that you’re dealing with people who care, who know their profession inside out, and who are committed to doing the right thing. A heartfelt thank you to Richard and the entire team for helping us secure our wonderful new home. We are absolutely delighted, and I wouldn’t hesitate to recommend Frost to anyone buying or selling in Gerrards Cross. They have earned their outstanding reputation, and it is thoroughly deserved.

D · 1 August 2026

★★★★★ 5/5

Google

We've had the pleasure of working with the team at Kingshill Estate Agents as an electrical contractor over the past year, carrying out electrical call-outs and testing across a wide range of their rental properties. It has been a pleasure working with the entire team. They're always friendly, professional, and quick to respond to any queries. Over the past year, we've built a good working relationship. We would highly recommend Kingshill Estate Agents to anyone looking for a reliable, professional, and responsive Estate Agent or Property Management company.

First · 8 July 2026

★★★★★ 5/5

Google

We just sold our property in GX after 7 somewhat challenging months. A second home with our main residence overseas to add complexity. Matthew Craft was simply excellent to work with and ably supported by the Frost team in GX. We were kept fully informed at all times despite time zone challenges etc. Matthew is simply one of the best professionals we have ever worked with - and we have bought and sold many properties in several countries. We would highly recommend him to anyone and are most grateful for all his work with us.

David · 4 July 2026

★★★★★ 5/5

Google

Tia has been absolutely amazing throughout the process of putting our house on the market. From the very beginning, she was professional, knowledgeable, and incredibly supportive, helping us achieve the best offer possible. Her communication has been excellent, and she has gone above and beyond to make what could have been a stressful experience feel smooth and straightforward. We’ve been really impressed with her dedication, expertise, and attention to detail every step of the way. So far, she has done a fantastic job, and we couldn’t be happier with the service she has provided. We’re looking forward to the next phase of the transaction and hope it continues just as positively. We would highly recommend Tia to anyone looking to buy or sell a property.

Jessica · 19 June 2026

★★★★★ 5/5

Google

We have had a fantastic experience with Kiran. From booking our viewing to having our offer accepted in less than 24 hours, everything has been handled quickly and professionally. Kiran kept us informed every step of the way, providing regular updates and making sure we understood the next stages of the process. She has been friendly, professional, and incredibly easy to deal with, making what can be a stressful process feel straightforward and exciting. We’re still in the early stages of our purchase, but based on our experience so far, we wouldn’t hesitate to recommend Kiran.

Lara · 12 June 2026

★★★★★ 5/5

Google

Buying my first home was a huge and sometimes overwhelming journey, especially as someone who knew absolutely nothing about the process at the beginning. I honestly could not have asked for a better team than the wonderful people at Frost in Gerrards Cross, especially Sonia. From day one, Sonia was incredibly patient, supportive, knowledgeable, and approachable. No matter how many questions I had or how stressed I became during the process, she was always there for me. If I couldn’t reach her immediately, she always got back to me within minutes. She stayed in constant contact throughout the entire journey and followed every single detail with amazing care, precision, and professionalism. The process ended up being much longer than I had expected, but Sonia never once made me feel like a burden. She constantly checked in on me, supported me emotionally as well as professionally, and genuinely cared about how I was coping with the stress of it all. She truly became my rock during this process. I also want to say a very special thank you to Richard and Matthew, who were equally kind, patient, knowledgeable, and incredibly helpful, especially when Sonia was away on holiday. Every single person I spoke to in the Frost Gerrards Cross office was warm, welcoming, and supportive. Honestly, they felt more like family than just estate agents. I felt cared for every step of the way. This team helped me achieve a lifelong dream, and I genuinely cannot thank them enough. I could not recommend the Gerrards Cross Frost office more highly, especially Sonia. Absolutely exceptional service from truly exceptional people. Ezgi Cakmak

Ezgi · 4 June 2026

★★★★★ 5/5

Google

From our first meeting through to the advice on photos and the final listing, it was clear that Oulsnam’s professional approach is ahead of the competition. Georgie Cole, their Senior Valuer, was particularly helpful in keeping the chain together. She was proactive and a consistently friendly voice at the end of the phone, which gave me a lot of confidence whenever I had a query. The listing itself looked great, and her recommendation of a video tour instead of a 360 tour worked well to show the property's proportions accurately. Georgie is knowledgeable on the locality, and her commitment was evident when she helped me clear the space for photographs and kept things moving with the sellers' legal team near the end. I’ve already recommended them to a passer-by who saw the sign outside, and I’m very grateful to the whole team for their hard work.

Philip · 27 March 2026

★★★★★ 5/5

Google

My partner and I bought a property November 2025 and throughout the whole process, Anna Currey and team were amazing. We're new to the area and they were so informative and welcoming. Anna looked after the progression of our purchase and was really ontop of it, chasing where needed and keeping us up-to-date. We recieved a lovely little welcome box on moving day and thankfully it went so smoothly, with the keys being released at 11am before we had even finished packing up the lorries! Thanks to all involved, 10/10 service.

Charlotte · 5 March 2026

★★★★★ 5/5

Google

The team at Frost Gerrards Cross were a great partnership to market my property leading to a sale. All the staff were very efficient, friendly and professional. Each member made themselves thoroughly acquainted with my home so any questions from propestive buyers could be answered confidently. Any contact I made with the office was always handled immediately and they were always available for any concerns or queries I had A big shout out to Sonya who went above and beyond and for Mathew who always made me 'smile'. A thankyou to all the team. This would always be my estate agent of choice in the future. WELL DONE

Julie · 4 March 2026

★★★★★ 5/5

Google

Kiran was super professional, always efficient and a delight to do business with throughout the (very speedy) process of selling my late mother's home. Her thorough preparation before first viewing the house set the scene for all that followed, while friendly effective communication took all the stress out of dealing with the sale from a distance. Thank you Kiran and RMJ Chatham. Highly recommended 🌟🌟🌟🌟🌟

Carolyn · 20 June 2026

★★★★★ 5/5

Google

Very, very happy with Caroline at Frost GX. Caroline is a great communicator and actually picks up the phone for a conversation! It was lovely to have instant decisions made rather than waiting for emails. Now I have moved in, the post Sales service has been great too. Jesseka has been incredibly helpful. Thank you to all

Julie · 6 August 2026

★★★★★ 5/5

Google

I had previously tried to sell my property through a High Street competitor. But they had struggled to get many viewings at all. I took it off the market and reinstated it with Frosts. Sonia, was the lead on the sale and quickly amassed interest and viewings. Very quickly I had an offer which I accepted. It wasn’t a straight line though and much patience and chasing was needed, Sonia and the team stayed committed and painstakingly got it over the line. The market is not an easy one to navigate for buyers and Frosts did a first class job in the most difficult selling market I have experienced. Well done and thank you.

Simon · 5 February 2026

★★★★★ 5/5

Google

I spoke to Alek regarding a property that was on with another estate agent. We spoke at length regarding the pricing etc, even though he had nothing to gain whatsoever. Nothing was too much for him and was very refreshing to see a company who was willing to help and advise, although he had nothing to gain. Very very impressed indeed.

Avtar · 8 June 2026

★★★★★ 5/5

Google

Having just sold a property through Fine and Country Bolton, I can honestly say the whole team were professional, diplomatic, assertive where necessary, helpful and calming, where necessary, . The sale was not an easy sale in certain areas but F&C were there and "on it" every step of the way, no BS. At every turn they had our backs and were nothing short of "just what we needed" We couldn't recommend them highly enough and in particular Warren and Lynne. Exceptional in this day and age. A breath of fresh air.

Richard · 17 December 2025

★★★★★ 5/5

Google

From first visit to handing over of keys, Frosts delivered a fantastic service. Our home was treated with total respect and getting our sale over the line was something they paid full attention to. Richard was great in setting it all up, …

Paul · 18 September 2026

★★★★★ 5/5

Google

We have had a very positive experience with Bacon and Co, who acted for the vendors of our recent purchase, and we will be using Bacon and Co should we sell at any point. Juliette Hedges was the lead agent on the purchase. Juliette is very professional and responsive to requests for information, was really flexible in terms of allowing access, so trades could quote for improvements to the property, and is also a really pleasant and warm member of staff to deal with. Whenever we tried to contact Juliette, other members of the team were equally professional and helpful over the telephone.

Rachel · 5 December 2025

★★★★★ 5/5

Google

This was the first time I've ever sold a house and maybe like you my expectations of the process were not high. I did my research and decided on Frost- the Gerrards Cross branch for us. They were brilliant and the bottom-line: the least expensive too. Mathew Craft who I dealt with was absolutely fantastic- profesional, friendly, tenaceous (he was at it for a long time- not his or Frost's fault though) keeping us up to date throughout. Communication from him was really thorough which I very much appreciated. He and the rest of his team made the process that much better. Thanks Mathew etal.

David · 5 December 2025

★★★★★ 5/5

Google

Sonia and the team at Frost has been fantastic throughout our property purchase. From start to finish, she has been professional, friendly and incredibly helpful. She kept us informed every step of the way, was always quick to respond to …

Deluxe · 9 September 2026

★★★★★ 5/5

Google

Professional and empathetic service in the lettings market from Roland and the team. When the first apartment we were interested fell through, they spared no effort in matching us up with another similar new home which more than met our hopes and needs. Definitely recommended.

Ian · 14 August 2026

★★★★★ 5/5

Google

As first-time buyers, we couldn’t have asked for a better experience with The Frost Partnership. Sonia, our lovely estate agent, was incredibly helpful and supportive throughout the entire process. We were fortunate to be in a short chain of just two properties, and having Sonia handle both sides made everything so much smoother. We did encounter a couple of issues along the way, but Sonia was always there to help us resolve them quickly and make sure everyone stayed on the same page. Her professionalism, communication, and kindness made a world of difference. We’re very grateful to Sonia and the Frost team for making our first home-buying journey so positive. I highly recommend them and would definitely use their services again in the future!

Julliefer · 9 November 2025

★★★★★ 5/5

Google

Excellent experience selling our house thanks to Georgie, Michelle, and Allison who were a delight to deal with. They were highly responsive, dealt with things promptly and were flexible with any of our requests even when complications happened in our chain. I would highly recommend and I wouldn’t hesitate to use the services at Oulsnam KH branch again. Thank you

Fawaz · 27 April 2026

★★★★★ 5/5

Google

As a landlord have been using The Frost Partnership for many years and as such I now know a great number of people in the organisation. I have found them to be professional, responsive and dedicated to getting a deal concluded efficiently. Caroline is aways enthusiastic about getting deals done but at the same time never sugar coats bad news. Frost has never given me a reason to use another Estate Agent.

Stuart · 5 January 2026

★★★★★ 5/5

Google

Incredibly impressed with the level of service offered by Duncan at Zest. From the moment Zest were appointed Duncan lead from the front, ensuring potential purchasers were suitable, no time wasting or wasters & within a couple of weeks we had our perfect buyers. If you are looking for an agent that actually do what they say they are going to do, then look no further & make sure you insist on having Duncan. Thanks Duncan & Zest, keep up the good work. James

James · 4 July 2026