The Frost Partnership Gerrards Cross reviews

★★★★★ 5/5

Google

Excellent experience selling our house thanks to Georgie, Michelle, and Allison who were a delight to deal with. They were highly responsive, dealt with things promptly and were flexible with any of our requests even when complications happened in our chain. I would highly recommend and I wouldn’t hesitate to use the services at Oulsnam KH branch again. Thank you

Fawaz · 27 April 2026

★★★★★ 5/5

Google

As a landlord have been using The Frost Partnership for many years and as such I now know a great number of people in the organisation. I have found them to be professional, responsive and dedicated to getting a deal concluded efficiently. Caroline is aways enthusiastic about getting deals done but at the same time never sugar coats bad news. Frost has never given me a reason to use another Estate Agent.

Stuart · 5 January 2026

★★★★★ 5/5

Google

Incredibly impressed with the level of service offered by Duncan at Zest. From the moment Zest were appointed Duncan lead from the front, ensuring potential purchasers were suitable, no time wasting or wasters & within a couple of weeks we had our perfect buyers. If you are looking for an agent that actually do what they say they are going to do, then look no further & make sure you insist on having Duncan. Thanks Duncan & Zest, keep up the good work. James

James · 4 July 2026

★★★★★ 5/5

Google

Frost was the agent in the purchase of my property. At every stage from viewings, to sale negotiations to completion, Richard and the team did an amazing job and were very professional. Even when the solicitors and other parties in the chain were dragging their feet with constant delays, it was always Richard chasing them all up. Highly recommended Frost.

Ish · 4 April 2026

★★★★★ 5/5

Google

I can not speak more highly for all the staff at the Frost Gerrards cross branch. We’d had our house on the market for 2 1/2 years with multiple agents. We found frost to be the most genuine and honest team who communicated open and honestly throughout the whole process and when we eventually sold they went above and beyond to help push through the massive chain we were in. A big thank you to Lizzie, Sonia and Jackie. You guys are awesome humans xoxo

Amy · 9 October 2025

★★★★★ 5/5

Google

Frost have been marketing my mothers home in Denham garden village this year and i have to say Jackie spring is an exceptional person and expert at what she does. Jackie is patient, kind, very accommodating and nothing is ever to much. its mainly the older generation that are viewing mums property and this requires a unique viewing of not only the property but the surroundings of the village too which offers so much more than just a house sale. Jackie exceeds this expectation in every way . frost in general as an agent i believe are the best in the area and if i ever had any property dealings in the future i would never look further than Frost.

Julie · 9 October 2025

★★★★★ 5/5

Google

I highly recommend The Frost Partnership estate agents in Gerrards Cross. Associate Director Richard Kew, in particular, used his considerable expertise to steer through the successful sale of my late parents’ house. Richard was a steady and reassuring presence throughout all of the ups and downs of the process, and never hesitated to go the extra mile. He and the entire Frost team were always friendly and unflappable, which was much appreciated during a challenging time. I now have a much fuller understanding of the vital role that estate agents can play in the successful sale of a house, Richard’s experience was invaluable when tricky questions arose and his advice was always spot on. Many thanks!

Kat · 9 October 2025

★★★★★ 5/5

Google

A really good experience buying our house in Gerrards Cross with Matthew, Claire and the rest of the team at the Frost Partnership. My husband and I bought a probate property about which little information was available, but Matthew went out of his way to get us answers and followed the entire transaction closely but not invasively, which was much appreciated. We were able to move in less than 3 months from our first viewing, and are so happy with our purchase. We would recommend Matthew and team to anyone buying in the area.

Cris · 9 October 2025

★★★★★ 5/5

Google

Selling a property in stressful at the best of times, but when it is tied to probate many other factors come in to play. Fortunately for me, despite being an overseas customer, I chose wisely with Frosts of Gerrards Cross. Richard Kew and his team knew their business backwards and nothing was too much trouble throughout. They easily won the competition of 3 quotes I was required to take due to their patience, diligence and sympathetic response to myself acting from hours away and kept me in the picture throughout. As we ventured through the sale this favourable situation prevailed and put my mind at rest consistently. I would recommend this Gerrards Cross office unreservedly. They say that moving/selling property is one of the 3 most stressful in life, however, Richard and his team get 5 stars from me. Finally, a special "shout out" for Sonia Chin-See and Claire in front and back of house respectively.

Tony · 9 October 2025

★★★★★ 5/5

Google

Throughout various stages of our home renovation, my wife and I consulted with Richard Kew at Frost Partners for guidance on developing the property to its full potential, not only as a family home for us to enjoy but also to enhance its market appeal and maximise its end value. The service provided by Richard and the team at Frost has consistently exceeded our expectations in every respect. From the outset, Richard demonstrated the utmost professionalism, integrity, and a genuine commitment to client service. He listened attentively to our objectives, showed flexibility in tailoring his management approach to align with our preferences, and offered practical, well-informed advice based on his in-depth knowledge of the local property market. In addition to Richard’s personal dedication, his team consistently delivered a similarly high standard of customer service throughout our engagement with them. When we ultimately decided to sell the property, my confidence in Richard and Frost Partners was such that I did not consider engaging another agency (other than for comparative valuations). Their handling of the sale process was faultless, and I was extremely pleased with the price that was achieved. The professionalism displayed throughout the transaction reflected the consistently high standard of service we had come to expect. In summary, I would have no hesitation in recommending Richard and the Frost Partners team at the Gerrards Cross branch. Their dedication, responsiveness, and integrity truly set them apart in a competitive market. A special thank you to Sonia for her tireless efforts in negotiating and managing the sale through to completion. Ken & Claudia

Tension · 9 October 2025

★★★★★ 5/5

Google

Duncan at Zest was brilliant. He did his research, but also took the time to understand the true value of my property rather than relying solely on recent local sales. He had a great sense of the type of buyer the property would suit, explained Zest’s offering clearly, and never came across as pushy. His communication was excellent throughout, at times he kept me better informed than my own solicitor. Overall, it was a really positive experience, and I wouldn’t hesitate to use Zest again based on this.

Katy · 27 June 2026

★★★★★ 5/5

Google

Excellent service from all members of the sales team. We were very pleased with the advert on Rightmove etc and Lawsons’ advice on positioning the property worked out well - we received several offers. It took 4 weeks to agree a sale. Hayley was very helpful in checking progress in the chain and kept the chain together.

Steve · 9 April 2026

★★★★★ 5/5

Google

We sold my mother’s house through the Frosts Gerrards Cross office. We wished to have a quick sale to fund my mother’s care home fees and chose Frosts due to their database of potential local buyers and having an extensive knowledge of the road beyond published information. This proved to be very important as the house was purchased by someone on their database who viewed on the first day. We were kept informed the whole way through the process and we wish to express our gratitude to Richard and Sonia who keep everything on track.

Peter · 19 September 2026

★★★★★ 5/5

Google

We cannot recommend Leapfrog enough! We found all the staff friendly, professional and have been so helpful. The staff have supported us throughout, and nothing is too much trouble for them. They have been at the end of the telephone from the sale of our old house to the purchase of our new one. Going above and beyond is an understatement. Leapfrog sold our property when other agents couldn't. Again, I cannot recommend Leapfrog enough. Thank you Leapfrog for all you have done for us. Kind regards Dawn and John.

Dawn · 13 August 2025

★★★★★ 5/5

Google

Alison was friendly, professional and knowledgeable. Alison was knowledgeable about every property I viewed and about properties new to the market. She booked us in to view properties when there was a cancellation and was helpful regarding future bookings. Thank you for making this whole experience friendly and understanding. 🙏 Highly recommend Oulsnam.

Teresa · 27 March 2026

★★★★★ 5/5

Google

Will happily recommend FBM. We have used them for letting a flat in Tenby after being messed around by the other main operator there. From the start they were communicative, fast and helpful. Lheyton was a great introduction and we had three prospective clients. In the end the whole process was completed quickly and without fuss. Regular updates along the way from Rebecca - could not have wished for more.

Malcolm · 12 July 2026

★★★★★ 5/5

Google

Love the team at Frost. We recently sold our house and Matthew has been fabulous, always calm, honest and on it with all aspects of our house sale. He took away a lot of the stress of buying and selling, often pre empting questions before they bwcame problems.Thank you!

Pippa · 23 April 2026

★★★★★ 5/5

Google

Leapfrog were recommended to me by a friend when we were looking for an estate agent to carry out a probate valuation. In every contact we had with the team they were friendly and professional and gave us complete confidence in the service they provided. When Sarah visited us for the valuation she was knowledgeable and efficient and we couldn't have asked for better service - she even got the valuation to us within a couple of hours. I wouldn't hesitate to recommend Sarah and Leapfrog, and we will definitely go back to them if we need their help in the future.

Julia · 13 July 2025

★★★★★ 5/5

Google

We purchased our house via Leapfrog and were looked after by Sarah and her team. Sarah was consistently helpful, friendly and knowledgeable. She highlighted potential issues so that we were able to address them before they became prohibitive, and went above and beyond in pushing everything through. When we made a tough decision to downsize and sell our home we chose to use LEAPFROG again to handle the sales and marketing. Sarah was supportive, both in the process and emotionally, and was communicative and responsive at all stages, ensuring we knew where we were in the process. Without her efforts, we're not sure all would have worked out and are incredibly grateful!.. Thank you team Leapfrog

Heather · 13 July 2025

★★★★★ 5/5

Google

We've had a brilliant experience with Duncan from Zest in Bath during the process of buying our first home. From recommending a property to us before it even hit the market, to never taking longer than 2 minutes to respond to an email, you couldn't wish for a more attentive agent to have on your side. We would highly recommend Duncan and the Zest team to anyone in the area. Thank you.

Olivia · 27 June 2026

★★★★★ 5/5

Google

Tia was amazing from start to finish. She helped us find the right property, was always available to answer questions, and worked hard to get our offer accepted. Her professionalism and support made the whole process much easier. Highly recommended! ⭐⭐⭐⭐⭐

Buttar · 12 June 2026

★★★★★ 5/5

Google

Matthew and his team were excellent. Our house was under offer within two weeks of being on the market. All matters were handled professionally, on time and as promised.

Kerstin · 1 September 2026

★★★★★ 5/5

Google

Exceptional Customer Service and Professionalism from Anil, Highly Recommended I had the absolute pleasure of dealing with Anil, and I must say his level of customer service and professionalism was nothing short of outstanding. From the very beginning, Anil demonstrated genuine care, attentiveness, and a commitment to excellence that is all too rare these days. He was incredibly knowledgeable, courteous, and efficient, ensuring that every query was answered promptly and thoroughly. What stood out most was his ability to make the entire experience seamless and stress-free, always going above and beyond to exceed expectations. Anil’s warm, personable manner combined with his professionalism made for a truly impressive service. It’s clear he takes great pride in his work, and it certainly shows in the way he treats his clients. I cannot recommend Anil highly enough. If you are looking for someone who is reliable, respectful, and remarkably dedicated to delivering the highest standard of service, Anil is without doubt the person to turn to.

Xano · 30 June 2025

★★★★★ 5/5

Google

Outstanding service from Ben Turner at Lawsons. Professional, knowledgeable, and always kept us informed throughout the entire process. Ben went above and beyond to make everything run smoothly and was always on hand to answer any …

Cheese_melts · 9 July 2026