Trusted Agent profile · Gerrards Cross, Buckinghamshire
Verified
★★★★★
951 reviews across 4 platforms
32 Packhorse Road, Gerrards Cross, Buckinghamshire, SL9 7DE
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Gerrards Cross, Buckinghamshire, at 32 Packhorse Road, is rated 4.5 out of 5 across 951 reviews on four platforms, including 645 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.
645
Reviews on Google
This office
229
Reviews on Facebook
Business-wide
13
Reviews on View Agents
This office
64
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
it took nearly to years to sell our property and in a difficult market many people were involved but particularly Matthew and Lizzie. They stuck with us, gave ...Read all 5 from sellers
We found our experience with the Frost Partnership was thoroughly positive. The only estate agents where we felt we were being treated with honesty and respect ...Read all 2 from buyers
Our Gerrards Cross office covers: Gerrards Cross, Fulmer, Iver, Iver Heath, Stoke Poges, Denham, Hedgerley, Farnham Common, Farnham Royal, Wexham.
The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gerrards Cross office, from every platform, shown as written. First names only.
5/5
GoogleI had a fantastic experience with Kingshills selling my flat. The whole process felt incredibly easy and smooth. A special thank you to Lizzie, who handled everything so brilliantly. She was …
Hi Alexandra, we are thrilled that you had such a great experience with Kingshills. Best of luck!
5/5
GoogleEfficient and professional service. Matthew was spot on with his predictions on value and timings for my sale. Very stress free experience, would definitely recommend.
Hi Cherie - Many thanks for taking the trouble to post this fantastic 5 star Google review for Matthew from our Gerrards Cross office. We are delighted to hear that you received efficient and professional service and that you would definitely recommend the team. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleWe had an outstanding experience with Lawsons, especially Ben, Hayley, and David, who were absolutely faultless from start to finish. Their communication was exceptional throughout the entire process, always clear, prompt, and reassuring. …
Thank you so much for your fantastic review, it truly means a lot to us! We’re delighted to hear that you had such an outstanding experience and that … More
5/5
GoogleI recently sold my property through this estate agent and would like to thank Duncan for the outstanding service he provided throughout the process. Duncan was incredibly helpful and he kept me informed every step of the way. I would recommend Duncan and the Zest team to anyone looking to sell their property.
5/5
GoogleSteve and the wider Kingshills team have been amazing throughout the purchase of our new house. I would highly recommend Kingshills
Hi Sophie, it is so great to hear this feedback. I'll be sure to pass this on to the team!
5/5
GoogleCompleted my purchase today through Frosts, the whole team are so friendly, nothing was ever too much trouble and I asked a lot of questions along the way and made several viewings so much appreciated. And when I collected the keys to my new home there was a welcome box of goodies, what a lovely surprise. Would highly recommend the Gerrard Cross branch if you buying or selling 😊
Hi Mandy - Thank you so much for taking the time to write this 5 star Google review for our Gerrards Cross Sales team. We are delighted to hear that you would highly recommend the Gerrard Cross branch to those buying or selling. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleDuncan has been an absolutely pleasure to work with. Me and partner purchased our first home through Zest and I couldn’t recommend highly enough. We had looked at several other properties through other agents and the experience with zest was by far the greatest. Definitely recommend! Thank you Duncan and Team!
5/5
GoogleWe had an amazing experience dealing with Frost. They went above and beyond for us, particularly Matthew; always available to answer our questions and made the buying process as fair and stress free as possible. We are very grateful and would be very happy to recommend. Many thanks
Hi Leanne - Thank you for taking the time to write such an amazing 5* Google review for Matthew from our Gerrards Cross Sales team. We are so pleased to hear that he made the buying process as stress free as possible and that you would be very happy to recommend. We will pass your comments on to Matthew and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleThe team were a pleasure to deal with, both lettings and sales. The lettings side did their best to help me accommodate the needs of a good tenant family who had to move out in order for me to sell. And the sales side achieved asking price, filtering out time wasters and unsuitable buyers. I would recommend.
Thank you so much for posting this fantastic 5 star Google review for our Gerrards Cross Office. We are delighted to hear that both lettings and sales were a pleasure to deal with and that you would recommend them. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleLeapfrog were amazing from the start of the process right to the end when I picked up my keys. Emily was an absolute star always available to talk me through the process, communication was second to none, nothing was too much trouble, Lynne even fitted in a final viewing prior to completion working around a Covid illness to another member of staff. I would recommend Leapfrog without hesitation to anyone who was moving home. Many thanks to all the team.
Thank you so much for your incredibly kind words Debbie. We wish you all the best in your new home :)
5/5
GoogleCaroline was fantastic from start to finish. Very helpful and answered 1000’s of questions. Thank you
Thank you so much for posting this fantastic 5 star Google review for Caroline from our Gerrards Cross Lettings team. We are delighted to hear that she was fantastic from start to finish. We will pass your comments on to Caroline and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents.
5/5
GoogleFrom start to finish, the house moving process was very smooth. Frost always kept me in touch, were always open to us visiting what is now our new home. Always got back to us when there were issues minor or small. Very polite and pleasant to work with throughout the whole process.
Thank you so much for taking the time to post this 5 star Google review for our Gerrards Cross team. We are delighted to hear that the house moving process was very smooth and that they were very polite and pleasant to work with throughout the whole process. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleVery professional staff and friendly, they are all what you need, thank you guys and especially Tia.
Thank you for sharing your experience with the team - with special mention to Tia! We are so pleased you have had a great experience⭐
5/5
GoogleStaff at Oulsnams Estate Agents Kings Heath were friendly and committed to providing a great personal and professional service with efficient and speedy communications, all of which helped us achieve a successful completion of sale.
Thank you for your kind words. We’re delighted to hear that our Kings Heath team provided friendly, professional support and helped you achieve a smooth and successful sale.
5/5
GoogleWe purchased our new home via Ewe Move. Alek was extremely helpful, proactive and personable throughout a very difficult move process (complicated chain), communication was great and nothing was too much trouble. The viewing experience was …
Hi Frances, thank you for sharing your buying experience. This chain certainly was a test of will and patience. I'm so pleased you both got there in the end as I know how much your future plans depended on this property. We are delighted to have played a part and wish you and Andy many happy years to come in your new home. Alek & Gayle
5/5
GoogleI would not hesitate to recommend Leapfrog to anyone looking to sell a property in East Cleveland. From the initial meeting and throughout the process Sarah and the team have been professional, knowledgeable and have given us really helpful guidance and advice when we encountered some difficulties along the way. I have also been impressed by how well the team work together, it doesn’t matter who you speak to they always have detailed knowledge of our particular sale.
Thank you so much Martin for your incredibly kind words, they really are much appreciated to our small team
5/5
GoogleAmazing team and amazing service. The move was challenging to say the least and the Bacon team were always on hand to help and provide support. Could not recommend them enough! Anna & Josh were amazing! Thank you again guys
Thank you so much for your kind review. The Bacon Team
5/5
GoogleI could not fault Wayne and his team at any stage with the sale of my property. The Marketing Materials were so well produced that B&C had found and sold my property (for the agreed asking price) within 4 days! B&C kept me and the buyer informed throughout the sales process. Faultless.
Thank you for your wonderful feedback about Wayne and the Bacon and Company team! We are thrilled to hear about your positive experience and thank you for for trusting us to sell your property. The Bacon Team
4/5
GoogleSarah presented a very positive view on Leapfrog’s progressive approach towards sales services. Sarah explained clearly the benefits of the new buyers guide standard - and this convinced us of our choice in Leapfrog. The house was marketed very well … a combination of the team’s and our own efforts & additions (features). Viewings were all very positive. The buyers guide is a new feature, and it’s intended transparency did unfortunately put a few buyers off (yes, this would be a part of a normal home survey) and needs to be better explained to buyers going forward. The one offer we received was aligned to expectations and we accepted, happily. When challenged by issues surrounding the sale, Sarah was rarely available, and on giving a commitment to call us back and then later to email the buyer directly on a particular issue, she (or the team) failed to do so or convince that this was done. Whilst Leapfrog are clearly presenting themselves as ‘breaking the mould’ which is very encouraging and should be celebrated. The whole service delivery is yet to meet the expectation. Sales are important, but so is broad based satisfaction.
5/5
GoogleWe received a fantastic service from Kingshills from start to finish. They were very supportive, patient, and went above and beyond to make us feel guided and answer any queries we had throughout. Thanks to them we found our ideal home. We highly recommend their services.
Hi Peter, so lovely to hear such positive feedback, it really is! Thanks so much for taking the time to write this!
5/5
GoogleThe Frost Partnership Gerrards Cross was only ever going to be our choice of agent to sell our home. Richard, Matthew & Sonia as principal contacts were both proactive in organising things for us and reacted incredibly excellently in some more trying situations. Clare, Jackie and Lizzie were equally wonderful to deal with: a very personable team who are all enthusiastic, friendly and professional. They progressed our sale quickly and with great results. Thank you all. M&D
Thank you so much for writing this incredible 5 star review for our Gerrards Cross Sales team. It was a pleasure to hear that they were enthusiastic, friendly and professional and that they progressed your sale quickly and with great results. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleVery happy with the service. The agency is very responsive and made sure the process progressed through all the steps in a timely manner. Although we did disagree on the flat valuation, I did insist on keeping the value I wanted and I luckily it worked well. Dealing with solicitors was not easy, and frankly, if it wasn't for Oulsnam's prompt intervention, the process would have taken longer.
Thank you for the 5 star review and we are so happy the Kings Heath office helped you though the process.
5/5
GoogleGeorgie, Michelle and all the team at Oulsnams Kings Heath were brilliant in guiding me at every stage of the way with the recent sale of my house. Professional and hugely empathetic, they helped make a long and difficult …
Thank you so much for your kind words. We’re delighted Georgie, Michelle and the Kings Heath team could support you throughout your sale. Wishing you all the best in your next chapter. 🏡 …
5/5
GoogleProfessional and friendly local business, my dealings with both Anna and Lily have been super smooth and communicative, highly recommend Bacon !
Thanks Josh, really pleased to hear you have had a positive experience with Anna and Lily!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
5 reviews from sellers, rated 5.0 out of 5 on average. For example, Peter wrote: "it took nearly to years to sell our property and in a difficult market many people were involved but particularly Matthew and Lizzie. They stuck with us, gave ..."
Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Feltham won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.
